RadioFrame Networks Inc DH2 Manual De Usuario
Method of Procedure
Operations and Maintenance
Operations and Maintenance
136
RFN_3.1 Beta
Alarm
Description
Action
this alarm, except for the RLIC.
All BRs and boards are locked and reset
except the RLIC.
All BRs and boards are locked and reset
except the RLIC.
TASK STARVATION
A task is using all the CPU time and starving
other tasks.
Prints a list of ready task and causes a
system reset (unless it’s a DHRB, which
resets itself).
other tasks.
Prints a list of ready task and causes a
system reset (unless it’s a DHRB, which
resets itself).
TASK SUSPEND
A task got suspended on a board.
Board is reset (unless source is RLIC).
Board is reset (unless source is RLIC).
UNK 1180 FAIL
The message UNK 1180 FLOOD failed to
recover after three attempts.
Causes a system reset.
recover after three attempts.
Causes a system reset.
UNK 1180 FLOOD
RB registration caused wrong address for
DSP 1180 packets.
RB is reset to cause registration.
If fails after three attempts, causes alarm
UNK 1180 FAIL.
DSP 1180 packets.
RB is reset to cause registration.
If fails after three attempts, causes alarm
UNK 1180 FAIL.
UNKN ISC MSG
Unknown iSC message has been received.
Let the developers
know.
know.
7.6 Repair and Technical Support
RadioFrame Networks provides technical support services to RFN customers for
the installation and maintenance of RadioFrame Networks equipment. For iSC-3
or T1 related questions, please contact the RFN customer.
the installation and maintenance of RadioFrame Networks equipment. For iSC-3
or T1 related questions, please contact the RFN customer.
7.6.1 Before
calling...
Have the following information available prior to contacting RadioFrame
Networks Technical Assistance Center (TAC) to minimize downtime:
Networks Technical Assistance Center (TAC) to minimize downtime:
•
location of the RadioFrame System
•
date the RadioFrame System was put into service
•
System Manager software version
•
symptoms of the problem
•
if an alarm was generated, the alarm information including the information
from the Alarm Data and DebugFlag fields on the Alarms page in System
Manager
from the Alarm Data and DebugFlag fields on the Alarms page in System
Manager
•
date the problem was first noticed
•
if the problem can be reproduced