Zebra HW46211 Manual De Usuario

13185L-002 Rev. A 1/24/06

110XiIIIPlus Maintenance Manual

Page 3-17

Troubleshooting

Section 3

Misregistration and 
misprint of one to three 
labels. Vertical drift in 
top-of-form registration.

Media was pulled when motor 
was not moving.

Open and close printhead so it 
calibrates to find label length.

Printer in Rewind or Peel-Off 
Mode turned on without media 
or liner around rewind spindle.

Load media correctly for 
Rewind or Peel-Off Mode.

Misadjusted media sensor.

Place media sensor in proper 
position.

 Tolerances of the mechanical 
parts and printer modes 
create ±1 mm vertical drift

Use top position setting to 
reposition top of form.

Calibrate if excessive.

Label jam in rear area of 
printhead.

Upper media plate (snap 
plate) needs cleaning.

Clean upper media plate 
(snap plate).

Printed label feeds out 
and then backfeeds, 
immediately resting 
under the printhead.

Printer set for Cutter Mode 
with no cutter installed.

Set correct print mode.

Changes in parameter 
settings did not take 
effect.

Parameters set incorrectly.

Cycle power. Reload factory 
defaults. Set parameters and 
save permanently.

If problem persists, there may 
be a problem on the main 
logic board.

Replace main logic board.

Missing LCD characters 
or parts of characters.

LCD may need replacing.

Run Power-On Self Test and 
check that LCD displays all 
characters.

ZPL sent to printer but 
not recognized. Buffer 
light remains on or 
flashes.

Communications parameters 
are incorrect.

Print communications 
diagnostic label. Check for 
format or overrun errors. 
Reset communication 
parameters.

Prefix and delimiter characters 
set in printer do not match 
those used in ZPL.

Set characters in the printer to 
match ZPL format. If problem 
continues, check ZPL format 
for changed 

^CC

, 

^CT

, and ^CD.

Zebra protocol is on.

Set protocol to none.