Notas de publicaciónTabla de contenidosChanges to interoperability1Product documentation1New features2Changed in 14.3.22TelePresence Server communication2Escalation of conferences to TelePresence Server2Allocation documented in Cisco TMS Administrator Guide2Field added to Time Zone Update Tool2New in 14.3.12Improvements to the web interface2Security3Endpoints3Logs3New in 14.33Improvements to TelePresence Server support3Improvements to TelePresence Conductor support4Meeting ID quantity setting for TelePresence Server and MCU4Improved support for TelePresence Conductor-managed TelePresence Server and MCU4Configurable length for auto-generated PINs5Notifications to all participants that a scheduled conference is ending5Improved support for CTS / TX endpoints5New scheduling logs and improved log documentation5Improvements to WebEx Enabled TelePresence6Email warning when no setup buffer is included6Database storage optimization6Other changes6New in 14.27Introducing support for Smart Scheduler7WebEx Enabled TelePresence support7Time zone awareness7Updated email template design and functionality9Option to limit MCU conference size in Cisco TMS10New option to update System Connectivity Status10Removed option to modify call route for a No Connect conference10Cisco TelePresence Management Suite Extension Booking API10Changed in 14.211Changes to service pack requirements for Windows Server 2008 and Windows Serv...11HTTPS enabled by default for the Cisco TMS website11Windows Server 2003 ASP.NET version updated12Routing and distribution in cascaded MCU conferences12Removed Enable Cisco CTS Native Interop Call Routing12Add Participants window Last Used tab: number of systems listed12Updated configuration templates13Allocation attempts for scheduled calls13Database snapshot isolation13Conference Control Center Send Message function13Removed support for 3rd party systems13Planned changes for future releases13New features in 14.113Cisco TelePresence Conductor scheduling support13New endpoint upgrade API14Cisco Unified CM phonebook sources14Cisco TelePresence Server14New Administrator Guide and web help14Highlighting of fields in Systems > Navigator15Configurable database timeout value when upgrading Cisco TMS15Content Mode options on the Cisco TelePresence MCU16Discontinued support for Cisco TMS Agent Legacy16Discontinued support for Cisco TMSXE 2.x16Editing of local phone books16Trap Log changed to Feedback Log16Format of Active Directory username16Web Conferences16Cisco TMS Installer17Removed the Call Status page for MCUs17Protocol priorities when routing scheduled calls17Option for database re-indexing removed17New features and changes in 14.017Release statement17Improved platform security17Improved website security17Improved database security18Updated TMS Tools application18Audit log19Logs19Installer19Obsolete functionality removed19Resolved issues20Resolved issues20Booking20Routing20Monitoring21Systems Management21Phone Books21Reporting21WebEx Enabled TelePresence21Cisco TMSPE22General22Resolved issues22Booking22Monitoring23Systems Management24Phone Books25Reporting25Booking API (Cisco TMSBA)26WebEx Enabled TelePresence26Database26General27Resolved in 14.327Booking and routing27Monitoring28Database29Systems management29Reporting29Cisco TMSBA (Booking API)30Other30Resolved in 14.2.230Resolved in 14.2.130Resolved in 14.231Booking31Systems Management32Phone Books33Monitoring33Reporting33Time Zones33Email34Booking API (Cisco TMSBA)34General34Resolved in 14.1.135Resolved in 14.135Booking35Systems Management36Phone Books37Monitoring38Reporting38Booking API (Cisco TMSBA)39TMS Tools39General39Resolved in 14.040Booking41Monitoring41Systems Management41Phone Books42Reporting43Installation43Booking API43General43Open issues44Limitations46Interoperability47Compatibility with existing integration products47System compatibility48Setup and teardown buffers48Forwarding and initiation of SNMP traps48Cisco TelePresence Management Server (Appliance)48Upgrading to 14.3.249Before you upgrade49Before upgrading the Cisco TelePresence Management Server appliance49Migrating from Cisco TMS Agent Legacy provisioning49Prerequisites and software dependencies49Upgrade and installation instructions49Using the Bug Search Tool50Getting help50Document revision history50Tamaño: 900 KBPáginas: 52Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction5Changes between API versions6API overview7Functional overview8Main features8Booking ownership8Conference routing8Replication8Booking modes9Cisco TMS entities10System10Conference10User10API versioning11Version history11Versioning examples11Using the APIs for remote setup and booking13Usage requirements14API licensing14Booking rights15NTLM authentication16Cisco Collaboration Meeting Rooms Hybrid requirements17Setting up your environment18API locations18Security18Optional elements18Boolean values18The SOAP header19ExternalAPIVersionSoapHeader19ClientSession19ContextHeader19GUI pattern21System information21Free/busy information21Booking management21Replication pattern23Import23Replication23Booking23Availability24Limitations25WebEx booking limitations25Other booking limitations25Unused values26Remote setup API reference27TMSSystem object28TMSSystem28TimeZone28SystemCategory29SystemStatus29TMSSystem object XML29TMS user object31User31TMS user object XML31Remote Setup API functions32DisableConferenceAPIUser32GenerateConferenceAPIUser32GetConferenceLanguages32GetSystemById33GetSystems33GetSystemsForUser33GetUsers33IsAlive34IsBookOnBehalfOfUser34IsLocalAdmin34IsTMSBookOnBehalfUser34IsTMSServiceUser34IsTMSSiteAdmin35SetPrimarySystem35Booking API reference36Conference object37Conference37Participant46RecurrencePattern48ISDNBandwidth50Conference object XML50Booking API functions53DeleteConferenceByExternalId53DeleteConferenceById53DeleteConferenceInstanceByExternaId53DeleteConferenceRecInstanceById53EndConferenceByExternalId54EndConferenceById54GetConferenceById54GetConferencesForUser55GetConferenceBookingEventMail55GetConferenceByExternalId56GetConferenceIdByExternalId56GetConferenceInstanceByExternalId57GetConferenceInviteMail57GetConferencesForSystems58GetDefaultConference58GetRecordingAliases59GetRecurrentConferenceById59GetRecurrentConferenceByIdWithFirstOngoingOrPendingStartTime59GetTimeZoneRulesById60GetTransactionsSince60GetTransactionsSinceWithExternalId60SaveConferenceWithMode60SaveConference61SaveConferenceRecInstanceWithMode61SaveConferenceRecInstance61SaveConferences62Error codes and error handling63Error codes64Error handling66Exceptions66HTTP error 40166Code examples67Remote setup API examples68Booking API setup69Using different participant types70Booking API example with a recording participant71Saving and updating recurrent conferences72Time zone handling73Regular time zone73Custom time zone73Error handling examples75Conference in the past75System unavailable75Tamaño: 900 KBPáginas: 77Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction5API overview6Functional overview7Main features7Booking ownership7Conference routing7Replication7Cisco TMS entities9System9Conference9User9API versioning10Version history10Versioning examples10Using the APIs for remote setup and booking12Usage requirements13Licensing13Booking rights13NTLM authentication14WebEx Enabled TelePresence requirements14Setting up your environment15API locations15Security15Optional elements15Boolean values15The SOAP header16ExternalAPIVersionSoapHeader16ContextHeader16GUI pattern17System information17Availability information17Booking management17Replication pattern19Import19Replication19Booking19Availability20Limitations21WebEx booking limitations21Other booking limitations21Unused values21Remote setup API reference23TMSSystem object24TMSSystem24TimeZone24SystemCategory25SystemStatus25TMSSystem object XML25TMS user object27User27TMS user object XML27Remote Setup API functions28DisableConferenceAPIUser28GenerateConferenceAPIUser28GetConferenceLanguages28GetSystemById29GetSystems29GetSystemsForUser29GetUsers29IsAlive30IsBookOnBehalfOfUser30IsLocalAdmin30IsTMSBookOnBehalfUser30IsTMSServiceUser30IsTMSSiteAdmin31SetPrimarySystem31Booking API reference32Conference object33Conference33Participant41RecurrencePattern43ISDNBandwidth44Conference object XML44Booking API functions46DeleteConferenceById46DeleteConferenceRecInstanceById46EndConferenceById46GetConferenceById46GetConferencesForUser47GetConferenceBookingEventMail47GetConferenceIdByExternalId48GetConferenceInviteMail48GetConferencesForSystems49GetDefaultConference49GetRecordingAliases50GetRecurrentConferenceById50GetTimeZoneRulesById50GetTransactionsSince51SaveConference51SaveConferenceRecInstance51SaveConferences51Error codes and error handling53Error codes54Error handling56Exceptions56HTTP error 40156Code examples57Remote setup API examples58Booking API setup59Using different participant types60Booking API example with a recording participant61Saving and updating recurrent conferences62Time zone handling63Regular time zone63Custom time zone63Error handling examples65Conference in the past65System unavailable65Bibliography67Tamaño: 1 MBPáginas: 68Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction4Document structure4Intended audience4Functional overview4Booking principles4Entities in Cisco TMS6System entity6Conference entity6User entity6GUI pattern7System information7Availability information7Booking management7Synchronization pattern8Importing8Synchronizing8Booking8API reference9API version9ExternalAPIVersionSoapHeader9Remote setup API reference10TMSSystem object10TMSSystem10TimeZone11SystemCategory11SystemStatus11TMS user object12User12Functions/Methods12DisableConferenceAPIUser12GenerateConferenceAPIUser12GetSystemById13GetSystems13GetSystemsForUser13IsAlive14GetUsers14IsLocalAdmin14IsTMSServiceUser14IsTMSSiteAdmin14Booking API reference16Conference object16Conference18Participant20RecurrencePattern21ISDNBandwidth22Functions/Methods22DeleteConferenceById22DeleteConferenceRecInstanceById22EndConferenceById22GetConferenceById23GetRecordingAliases23GetConferenceForUser23GetConferenceIdByExternalId23GetRecurrentConferenceById24GetConferencesForSystem24GetDefaultConference24GetTransactionsSince24SaveConference25SaveConferenceRecInstance25SaveConferences25Code examples26Visual Studio .NET using C# and Web-References26Remote setup API example26Booking API example26Booking API example with a recording participant27Error handling example28Document Revision History31Related documents32Tamaño: 400 KBPáginas: 33Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction4API overview5Functional overview6Main features6Booking ownership6Conference routing6Replication6Cisco TMS entities8System8Conference8User8API versioning9ExternalAPIVersionSoapHeader9Version history9Versioning example10Using the APIs for remote setup and booking11Usage requirements12Licensing12Booking rights12NTLM authentication12Setting up your environment14API locations14GUI pattern15System information15Availability information15Booking management15Replication pattern17Import17Replication17Booking17Availability18Known limitations19No support for setup and teardown buffers19Unused values19Remote setup API reference20TMSSystem object21TMSSystem21TimeZone22SystemCategory22SystemStatus22TMSSystem object XML22TMS user object24User24TMS user object XML24Remote Setup API functions25DisableConferenceAPIUser25GenerateConferenceAPIUser25GetSystemById26GetSystems26GetSystemsForUser26IsAlive26GetUsers26IsLocalAdmin27IsTMSServiceUser27IsTMSSiteAdmin27Booking API reference28Conference object29Conference30Participant34RecurrencePattern35ISDNBandwidth36Conference object XML36Booking API functions39DeleteConferenceById39DeleteConferenceRecInstanceById39EndConferenceById39GetConferenceById39GetRecordingAliases40GetConferencesForUser40GetConferenceIdByExternalId41GetRecurrentConferenceById41GetConferencesForSystems41GetDefaultConference42GetTransactionsSince42SaveConference43SaveConferenceRecInstance43SaveConferences43Error codes and error handling44Error codes45Error handling example46Exceptions46Code example46HTTP error 40147Code examples48Remote setup API example49Booking API example50Booking API example with a recording participant51Bibliography52Tamaño: 900 KBPáginas: 53Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction5API overview6Functional overview7Main features7Booking ownership7Conference routing7Replication7Cisco TMS entities9System9Conference9User9API versioning10Version history10Versioning examples10Using the APIs for remote setup and booking12Usage requirements13Licensing13Booking rights13NTLM authentication14WebEx Enabled TelePresence requirements14Setting up your environment15API locations15Security15Optional elements15Boolean values15The SOAP header16ExternalAPIVersionSoapHeader16ContextHeader16GUI pattern17System information17Availability information17Booking management17Replication pattern19Import19Replication19Booking19Availability20Limitations21WebEx booking limitations21Other booking limitations21Unused values22Remote setup API reference23TMSSystem object24TMSSystem24TimeZone24SystemCategory25SystemStatus25TMSSystem object XML25TMS user object27User27TMS user object XML27Remote Setup API functions28DisableConferenceAPIUser28GenerateConferenceAPIUser28GetConferenceLanguages28GetSystemById29GetSystems29GetSystemsForUser29GetUsers29IsAlive30IsBookOnBehalfOfUser30IsLocalAdmin30IsTMSBookOnBehalfUser30IsTMSServiceUser30IsTMSSiteAdmin31SetPrimarySystem31Booking API reference32Conference object33Conference33Participant41RecurrencePattern43ISDNBandwidth44Conference object XML44Booking API functions46DeleteConferenceById46DeleteConferenceRecInstanceById46EndConferenceById46GetConferenceById46GetConferencesForUser47GetConferenceBookingEventMail47GetConferenceIdByExternalId48GetConferenceInviteMail48GetConferencesForSystems49GetDefaultConference49GetRecordingAliases50GetRecurrentConferenceById50GetTimeZoneRulesById50GetTransactionsSince51SaveConference51SaveConferenceRecInstance51SaveConferences51Error codes and error handling53Error codes54Error handling56Exceptions56HTTP error 40156Code examples57Remote setup API examples58Booking API setup59Using different participant types60Booking API example with a recording participant61Saving and updating recurrent conferences62Time zone handling63Regular time zone63Custom time zone63Error handling examples65Conference in the past65System unavailable65Bibliography67Tamaño: 1 MBPáginas: 67Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction5Changes between API versions6API overview7Functional overview8Main features8Booking ownership8Conference routing8Replication8Cisco TMS entities10System10Conference10User10API versioning11Version history11Versioning examples11Using the APIs for remote setup and booking13Usage requirements14API licensing14Booking rights15NTLM authentication16WebEx Enabled TelePresence requirements17Setting up your environment18API locations18Security18Optional elements18Boolean values18The SOAP header19ExternalAPIVersionSoapHeader19ClientSession19ContextHeader19GUI pattern20System information20Availability information20Booking management20Replication pattern22Import22Replication22Booking22Availability23Limitations24WebEx booking limitations24Other booking limitations24Unused values25Remote setup API reference26TMSSystem object27TMSSystem27TimeZone27SystemCategory28SystemStatus28TMSSystem object XML28TMS user object30User30TMS user object XML30Remote Setup API functions31DisableConferenceAPIUser31GenerateConferenceAPIUser31GetConferenceLanguages31GetSystemById32GetSystems32GetSystemsForUser32GetUsers32IsAlive33IsBookOnBehalfOfUser33IsLocalAdmin33IsTMSBookOnBehalfUser33IsTMSServiceUser33IsTMSSiteAdmin34SetPrimarySystem34Booking API reference35Conference object36Conference36Participant44RecurrencePattern46ISDNBandwidth48Conference object XML48Booking API functions51DeleteConferenceByExternalId51DeleteConferenceById51DeleteConferenceInstanceByExternaId51DeleteConferenceRecInstanceById51EndConferenceByExternalId52EndConferenceById52GetConferenceById52GetConferencesForUser52GetConferenceBookingEventMail53GetConferenceByExternalId54GetConferenceIdByExternalId54GetConferenceInstanceByExternalId54GetConferenceInviteMail55GetConferencesForSystems55GetDefaultConference56GetRecordingAliases56GetRecurrentConferenceById56GetRecurrentConferenceByIdWithFirstOngoingOrPendingStartTime57GetTimeZoneRulesById57GetTransactionsSince57GetTransactionsSinceWithExternalId58SaveConference58SaveConferenceRecInstance58SaveConferences59Error codes and error handling60Error codes61Error handling63Exceptions63HTTP error 40163Code examples64Remote setup API examples65Booking API setup66Using different participant types67Booking API example with a recording participant68Saving and updating recurrent conferences69Time zone handling70Regular time zone70Custom time zone70Error handling examples72Conference in the past72System unavailable72Tamaño: 900 KBPáginas: 74Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction5Changes between API versions6API overview7Functional overview8Main features8Booking ownership8Conference routing8Replication8Booking modes9Cisco TMS entities10System10Conference10User10API versioning11Version history11Versioning examples11Using the APIs for remote setup and booking13Usage requirements14API licensing14Booking rights15NTLM authentication16Cisco Collaboration Meeting Rooms Hybrid requirements17Setting up your environment18API locations18Security18Optional elements18Boolean values18The SOAP header19ExternalAPIVersionSoapHeader19ClientSession19ContextHeader19GUI pattern21System information21Free/busy information21Booking management21Replication pattern23Import23Replication23Booking23Availability24Limitations25WebEx booking limitations25Other booking limitations25Unused values26Remote setup API reference27TMSSystem object28TMSSystem28TimeZone28SystemCategory29SystemStatus29TMSSystem object XML29TMS user object31User31TMS user object XML31Remote Setup API functions32DisableConferenceAPIUser32GenerateConferenceAPIUser32GetConferenceLanguages32GetSystemById33GetSystems33GetSystemsForUser33GetUsers33IsAlive34IsBookOnBehalfOfUser34IsLocalAdmin34IsTMSBookOnBehalfUser34IsTMSServiceUser34IsTMSSiteAdmin35SetPrimarySystem35Booking API reference36Conference object37Conference37Participant48RecurrencePattern49ISDNBandwidth51Conference object XML51Booking API functions54DeleteConferenceByExternalId54DeleteConferenceById54DeleteConferenceInstanceByExternaId54DeleteConferenceRecInstanceById54EndConferenceByExternalId55EndConferenceById55GetConferenceById55GetConferencesForUser56GetConferenceBookingEventMail56GetConferenceByExternalId57GetConferenceIdByExternalId57GetConferenceInstanceByExternalId58GetConferenceInviteMail58GetConferencesForSystems59GetDefaultConference59GetRecordingAliases60GetRecurrentConferenceById60GetRecurrentConferenceByIdWithFirstOngoingOrPendingStartTime60GetTimeZoneRulesById61GetTransactionsSince61GetTransactionsSinceWithExternalId61SaveConferenceWithMode61SaveConference62SaveConferenceRecInstanceWithMode62SaveConferenceRecInstance62SaveConferences63Error codes and error handling64Error codes65Error handling68Exceptions68HTTP error 40168Code examples69Remote setup API examples70Booking API setup71Using different participant types72Externally Hosted Conference example73Recording participant example74Booking example where one occurrence is saved as defective75Saving and updating recurrent conferences76Time zone handling77Regular time zone77Custom time zone77Error handling examples79Conference in the past79System unavailable79Tamaño: 1000 KBPáginas: 81Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction3Changes between API versions3API Overview4Functional Overview4Main Features4Booking Ownership4Conference Routing4Replication5Booking Modes5Cisco TMS Entities5System5Conference6User6API Versioning6Version History6Versioning Examples7Using the APIs for Remote Setup and Booking8Usage Requirements8API Licensing8Booking Rights10NTLM Authentication10Cisco Collaboration Meeting Rooms Hybrid Requirements11Setting up Your Environment11API Locations11Security12Optional Elements12Boolean Values12The SOAP Header12ExternalAPIVersionSoapHeader12ClientSession12ContextHeader13GUI Pattern13System Information13Free/Busy Information13Booking Management14Replication Pattern14Import14Replication14Booking15Availability15Limitations15WebEx Booking Limitations15Other Booking Limitations16Unused Values17Remote Setup API Reference18TMSSystem Object18TMSSystem18TimeZone19SystemCategory19SystemStatus19TMSSystem Object XML19TMS User Object20User20TMS User Object XML20Remote Setup API Functions21DisableConferenceAPIUser21GenerateConferenceAPIUser21GetConferenceLanguages21GetSystemById22GetSystems22GetSystemsForUser22GetUsers22IsAlive22IsBookOnBehalfOfUser23IsLocalAdmin23IsTMSBookOnBehalfUser23IsTMSServiceUser23IsTMSSiteAdmin23SetPrimarySystem24Booking API Reference26Conference Object26Conference26Participant38RecurrencePattern40ISDNBandwidth42IPBandwidth42Conference Object XML42Booking API functions44DeleteConferenceByExternalId44DeleteConferenceById44DeleteConferenceInstanceByExternaId44DeleteConferenceRecInstanceById45EndConferenceByExternalId45EndConferenceById45GetConferenceById45GetConferencesForUser46GetConferenceBookingEventMail46GetConferenceByExternalId47GetConferenceIdByExternalId47GetConferenceInstanceByExternalId47GetConferenceInviteMail48GetConferencesForSystems48GetDefaultConference49GetRecordingAliases49GetRecurrentConferenceById50GetRecurrentConferenceByIdWithFirstOngoingOrPendingStartTime50GetTimeZoneRulesById50GetTransactionsSince50GetTransactionsSinceWithExternalId51SaveConferenceWithMode51SaveConference51SaveConferenceRecInstanceWithMode51SaveConferenceRecInstance52SaveConferences52Error Codes and Error Handling54Error Codes54Error Handling56Exceptions56HTTP Error 40156Code Examples57Remote Setup API Examples57Booking API Setup58Using Different Participant Types58Externally Hosted Conference Example59Recording Participant Example59Booking Example Where One Occurrence is Saved as Defective60Saving and Updating Recurrent Conferences61Time Zone Handling62Regular Time Zone62Custom Time Zone62Error Handling Examples63Conference in the Past63System Unavailable64Cisco Legal Information64Cisco Trademark65Tamaño: 800 KBPáginas: 66Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction3Changes between API versions3API Overview4Functional Overview4Main Features4Booking Ownership4Conference Routing4Replication5Booking Modes5Cisco TMS Entities5System5Conference6User6API Versioning6Version History6Versioning Examples7Using the APIs for Remote Setup and Booking8Usage Requirements8API Licensing8Booking Rights9NTLM Authentication10Cisco Collaboration Meeting Rooms Hybrid Requirements11Setting up Your Environment11API Locations11Security12Optional Elements12Boolean Values12The SOAP Header12ExternalAPIVersionSoapHeader12ClientSession12ContextHeader13GUI Pattern13System Information13Free/Busy Information13Booking Management14Replication Pattern14Import14Replication14Booking15Availability15Limitations15WebEx Booking Limitations15Other Booking Limitations15Unused Values16Remote Setup API Reference18TMSSystem Object18TMSSystem18TimeZone19SystemCategory19SystemStatus19TMSSystem Object XML19TMS User Object20User20TMS User Object XML20Remote Setup API Functions21DisableConferenceAPIUser21GenerateConferenceAPIUser21GetConferenceLanguages21GetSystemById21GetSystems22GetSystemsForUser22GetUsers22IsAlive22IsBookOnBehalfOfUser22IsLocalAdmin23IsTMSBookOnBehalfUser23IsTMSServiceUser23IsTMSSiteAdmin23SetPrimarySystem23Booking API Reference24Conference Object24Conference24Participant36RecurrencePattern38ISDNBandwidth40IPBandwidth40Conference Object XML40Booking API functions42DeleteConferenceByExternalId42DeleteConferenceById42DeleteConferenceInstanceByExternaId42DeleteConferenceRecInstanceById43EndConferenceByExternalId43EndConferenceById43GetConferenceById43GetConferencesForUser44GetConferenceBookingEventMail44GetConferenceByExternalId45GetConferenceIdByExternalId45GetConferenceInstanceByExternalId45GetConferenceInviteMail46GetConferencesForSystems46GetDefaultConference47GetRecordingAliases47GetRecurrentConferenceById48GetRecurrentConferenceByIdWithFirstOngoingOrPendingStartTime48GetTimeZoneRulesById48GetTransactionsSince48GetTransactionsSinceWithExternalId49SaveConferenceWithMode49SaveConference49SaveConferenceRecInstanceWithMode49SaveConferenceRecInstance50SaveConferences50Error Codes and Error Handling52Error Codes52Error Handling54Exceptions54HTTP Error 40154Code Examples55Remote Setup API Examples55Booking API Setup56Using Different Participant Types56Externally Hosted Conference Example57Recording Participant Example57Booking Example Where One Occurrence is Saved as Defective58Saving and Updating Recurrent Conferences59Time Zone Handling60Regular Time Zone60Custom Time Zone60Error Handling Examples61Conference in the Past61System Unavailable62Cisco Legal Information63Cisco Trademark63Tamaño: 800 KBPáginas: 64Language: EnglishManuales abiertas
Guía Del DesarrolladorTabla de contenidosIntroduction3Changes between API versions3API Overview4Functional Overview4Main Features4Booking Ownership4Conference Routing4Replication5Booking Modes5Cisco TMS Entities5System5Conference6User6API Versioning6Version History6Versioning Examples7Using the APIs for Remote Setup and Booking8Usage Requirements8API Licensing8Booking Rights9NTLM Authentication10Cisco Collaboration Meeting Rooms Hybrid Requirements11Setting up Your Environment11API Locations11Security12Optional Elements12Boolean Values12The SOAP Header12ExternalAPIVersionSoapHeader12ClientSession12ContextHeader13GUI Pattern13System Information13Free/Busy Information13Booking Management14Replication Pattern14Import14Replication14Booking15Availability15Limitations15WebEx Booking Limitations15Other Booking Limitations15Unused Values16Remote Setup API Reference18TMSSystem Object18TMSSystem18TimeZone19SystemCategory19SystemStatus19TMSSystem Object XML19TMS User Object20User20TMS User Object XML20Remote Setup API Functions21DisableConferenceAPIUser21GenerateConferenceAPIUser21GetConferenceLanguages21GetSystemById21GetSystems22GetSystemsForUser22GetUsers22IsAlive22IsBookOnBehalfOfUser22IsLocalAdmin23IsTMSBookOnBehalfUser23IsTMSServiceUser23IsTMSSiteAdmin23SetPrimarySystem23Booking API Reference24Conference Object24Conference24Participant36RecurrencePattern38ISDNBandwidth40IPBandwidth40Conference Object XML40Booking API functions42DeleteConferenceByExternalId42DeleteConferenceById42DeleteConferenceInstanceByExternaId42DeleteConferenceRecInstanceById43EndConferenceByExternalId43EndConferenceById43GetConferenceById43GetConferencesForUser44GetConferenceBookingEventMail44GetConferenceByExternalId45GetConferenceIdByExternalId45GetConferenceInstanceByExternalId45GetConferenceInviteMail46GetConferencesForSystems46GetDefaultConference47GetRecordingAliases47GetRecurrentConferenceById48GetRecurrentConferenceByIdWithFirstOngoingOrPendingStartTime48GetTimeZoneRulesById48GetTransactionsSince48GetTransactionsSinceWithExternalId49SaveConferenceWithMode49SaveConference49SaveConferenceRecInstanceWithMode49SaveConferenceRecInstance50SaveConferences50Error Codes and Error Handling52Error Codes52Error Handling54Exceptions54HTTP Error 40154Code Examples55Remote Setup API Examples55Booking API Setup56Using Different Participant Types56Externally Hosted Conference Example57Recording Participant Example57Booking Example Where One Occurrence is Saved as Defective58Saving and Updating Recurrent Conferences59Time Zone Handling60Regular Time Zone60Custom Time Zone60Error Handling Examples61Conference in the Past61System Unavailable62Cisco Legal Information63Cisco Trademark63Tamaño: 800 KBPáginas: 64Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosPrerequisites and recommendations6Estimating your deployment size6Hardware requirements6Regular deployment7Large deployment7Recommended hardware and virtualization for large deployments8Cisco TMSPE server software and configuration requirements9SMTP server requirements9SQL Server software and permission requirements10Cisco VCS requirements10WebEx Enabled TelePresence requirements10Collaboration Meeting Room requirements11Cisco TelePresence Conductor11Required security permissions11For installation11For operation11Information needed during installation11Cisco TMS username and password11Database information12Database location12User import requirements12Service account12Secure connection12Active Directory13LDAP13Browser requirements13Administrator interface13User portal13Best practices for deployment13Upgrade endpoints to the latest software13Automate user creation and management with AD/LDAP14Use secure communication14Synchronize time in Cisco VCS and Cisco TMS14Configuring Cisco VCS for provisioning15Provisioning within your network15Setting up DNS for the Cisco VCS15Installing the Device Provisioning option key16Enabling SIP16Configuring how Cisco VCS handles calls to unknown IP addresses17Adding Cisco VCS to Cisco TMS17Enabling provisioning on the Cisco VCS19Setting up a cluster name19Enabling Presence on the Cisco VCS19Presence on VCS Control19Presence on VCS Expressway20Verifying device authentication21Installing Cisco TMSPE22Installing Cisco TMSPE with a redundant Cisco TMS setup22Upgrading from previous versions22If the server is running Java 722If the server is running Java 622Performing a new installation23Enabling Cisco TMSPE23Setting up communication between Cisco TMS and Cisco VCS24Setting up users and provisioning26Creating groups and adding users26Setting up groups26Importing users from external directories26Adding users manually29Creating address patterns30Address pattern types30Adding the patterns30Example patterns32Setting up configurations for provisioned devices33Obtaining template schemas33Uploading the schema to Cisco TMS33Adding configuration templates35Assigning configuration templates to groups38Provisioning phone books39Creating and configuring provisioning phone book sources39Associating phone book access to groups41Configuring and sending account information42Configuring email settings42Sending account information to a single user43Sending account information to all users in a group44Deploying Smart Scheduler45Best practices and limitations45Booking limitations45User access to Smart Scheduler46Access rights and permissions46Time zone display47WebEx booking47How Smart Scheduler works48Deploying Collaboration Meeting Rooms49What are Collaboration Meeting Rooms?49Room size and quality49PIN protection49How Collaboration Meeting Rooms are created49Differences from TelePresence Conductor-created conferences49Setting up Collaboration Meeting Room50Before you start50Connecting to TelePresence Conductor50Creating templates51Applying templates to groups53Making changes that affect Collaboration Meeting Room54Modifying or replacing the template for a group54Deleting templates55Deleting users55Moving users between groups55Touch tones and DTMF55Deploying FindMe56FindMe basics56Deploying FindMe without provisioning56Defining caller ID patterns56Assigning a caller ID pattern to imported accounts56Enabling FindMe in Cisco TMSPE58Manually adding FindMe accounts and groups58Setting up FindMe locations and devices59Suggested minimum setup59Adding FindMe device templates60Adding FindMe location templates61Associating device templates with location templates62Assigning location templates to groups63Setting up FindMe on Cisco VCS64Check FindMe option key64Set up a cluster name65Enable and configure FindMe settings65Sending and returning calls via ISDN gateways65Using FindMe to convert E.164 Alias’s to FindMe IDs66Using ENUM to convert E.164 Alias’s to FindMe IDs66Including the ISDN gateway prefix in the caller ID66Regenerating FindMe locations and devices67Accounts and groups67Location templates68Device templates68Modifying a user's FindMe locations and devices68Additional information69Determining how to overwrite a caller ID with a FindMe ID69FindMe in a Cisco VCS cluster69FindMe accounts hosted on different Cisco VCSs in a network70FindMe and Presence70Individual and group FindMe types70Characters allowed in SIP URIs71FindMe limitations71Microsoft Lync device IDs as FindMe devices71Phone numbers from Active Directory (AD)71Maintaining users and devices72Synchronizing user data72Mapping of LDAP and AD fields72Testing a manual synchronization73Running a manual synchronization73Moving users and groups73Moving user accounts imported from external sources73Moving groups between clusters73Searching for user accounts74Renaming groups and user accounts74Upgrading software on provisioned devices75Upgrading configurations75Upgrading devices75Updating Cisco TMS connection details76Maintaining the databases77Backing up the databases77Restoring the databases from backup77Moving or renaming the databases77Troubleshooting78Running Cisco TMSPE diagnostics78Running a health check78Viewing system status79Viewing Cisco VCS communication history79Restarting the TMS Provisioning Extension Windows service79Logs80Cisco TMSPE and Cisco TMS logs80Cisco VCS logs80Endpoint logs80Troubleshooting the installation80Checking the installation log80Unable to establish SQL connection through Java runtime...80Unable to find valid certification path to requested target81Provisioning problem scenarios81Database connection failure81AD import with Kerberos fails81User import fails82Email sending failure82Cisco VCS reports data import failure82Users get Out of licenses message83Signing in fails when no template available83Warning displayed when uploading configuration schema84No phone books received84Portal troubleshooting84Cannot access FindMe or Smart Scheduler84Using search history to diagnose FindMe issues84Uninstalling Cisco TMSPE85Removing provisioning from a Cisco VCS85Document revision history86Notices87Accessibility notice87Technical support87Tamaño: 2 MBPáginas: 88Language: EnglishManuales abiertas
Guía Para Resolver ProblemasTabla de contenidosIntroduction3Provisioning logs4Cisco TMS provisioning directory logs4Cisco VCS provisioning logs4Movi client logs4Audit.log5E20 logs5The Cisco TMS Provisioning Directory backend6Cisco TMS Agent Diagnostics6Backend problem scenarios6Provisioning directory not visible in Cisco TMS6Browser error displayed when trying to view Provisioning directory6Adding VCS to TMS fails7Error message received when enabling provisioning7Importing from Microsoft Active Directory fails8Cannot distribute email with username and password8Movi troubleshooting9Error messages9Login failed9Call failed10Phone book services are unavailable11Phonebook services are disabled11Presence status services are not enabled11Status publication failed11Unable to connect to server11Disconnected from server12Phone books not available12Check provisioning12Check access control12E20 troubleshooting13Error messages13System upgrade failed13Phone books not available13Check provisioning13Check access control14Refresh connection to TMS Agent14References and related documents15Disclaimers and notices16Tamaño: 90 KBPáginas: 16Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosChanges to interoperability1Product documentation1New features2Changed in 14.3.22TelePresence Server communication2Escalation of conferences to TelePresence Server2Allocation documented in Cisco TMS Administrator Guide2Field added to Time Zone Update Tool2New in 14.3.12Improvements to the web interface2Security3Endpoints3Logs3New in 14.33Improvements to TelePresence Server support3Improvements to TelePresence Conductor support4Meeting ID quantity setting for TelePresence Server and MCU4Improved support for TelePresence Conductor-managed TelePresence Server and MCU4Configurable length for auto-generated PINs5Notifications to all participants that a scheduled conference is ending5Improved support for CTS / TX endpoints5New scheduling logs and improved log documentation5Improvements to WebEx Enabled TelePresence6Email warning when no setup buffer is included6Database storage optimization6Other changes6New in 14.27Introducing support for Smart Scheduler7WebEx Enabled TelePresence support7Time zone awareness7Updated email template design and functionality9Option to limit MCU conference size in Cisco TMS10New option to update System Connectivity Status10Removed option to modify call route for a No Connect conference10Cisco TelePresence Management Suite Extension Booking API10Changed in 14.211Changes to service pack requirements for Windows Server 2008 and Windows Serv...11HTTPS enabled by default for the Cisco TMS website11Windows Server 2003 ASP.NET version updated12Routing and distribution in cascaded MCU conferences12Removed Enable Cisco CTS Native Interop Call Routing12Add Participants window Last Used tab: number of systems listed12Updated configuration templates13Allocation attempts for scheduled calls13Database snapshot isolation13Conference Control Center Send Message function13Removed support for 3rd party systems13Planned changes for future releases13New in 14.113Cisco TelePresence Conductor scheduling support13New endpoint upgrade API14Cisco Unified CM phonebook sources14Cisco TelePresence Server14New Administrator Guide and web help14Highlighting of fields in Systems > Navigator15Configurable database timeout value when upgrading Cisco TMS15Content Mode options on the Cisco TelePresence MCU16Discontinued support for Cisco TMS Agent Legacy16Discontinued support for Cisco TMSXE 2.x16Editing of local phone books16Trap Log changed to Feedback Log16Format of Active Directory username16Web Conferences16Cisco TMS Installer17Removed the Call Status page for MCUs17Protocol priorities when routing scheduled calls17Option for database re-indexing removed17New in 14.017Release statement17Improved platform security17Improved website security17Improved database security18Updated TMS Tools application18Audit log19Logs19Installer19Obsolete functionality removed19Resolved issues20Resolved in 14.4.120Resolved in 14.420Booking20Routing22Monitoring22Systems Management23Phone Books25Reporting25Recurrence25TMS Tools26Install and Upgrade26Services26Users and groups27Booking API (Cisco TMSBA)27General28Resolved in 14.3.229Booking29Routing29Monitoring30Systems Management30Phone Books30Reporting30WebEx Enabled TelePresence31Cisco TMSPE31General31Resolved in 14.3.131Booking31Monitoring32Systems Management33Phone Books34Reporting35Booking API (Cisco TMSBA)35WebEx Enabled TelePresence35Database35General36Resolved in 14.336Booking and routing37Monitoring37Database38Systems management38Reporting39Cisco TMSBA (Booking API)39Other39Resolved in 14.2.239Resolved in 14.2.140Resolved in 14.240Booking40Systems Management41Phone Books42Monitoring42Reporting42Time Zones42Email43Booking API (Cisco TMSBA)43General44Resolved in 14.1.144Resolved in 14.144Booking44Systems Management46Phone Books47Monitoring47Reporting48Booking API (Cisco TMSBA)48TMS Tools48General49Resolved in 14.050Booking50Monitoring50Systems Management51Phone Books51Reporting52Installation52Booking API52General52Open issues53Limitations56Interoperability57Compatibility with existing integration products57Planned changes for future releases57Graphical Monitor57Upgrading to 14.4.158Before you upgrade58Redundant deployments58Upgrading from a version earlier than 14.258Prerequisites and software dependencies58Upgrade and installation instructions58Using the Bug Search Tool58Technical support59Document revision history59Tamaño: 1 MBPáginas: 61Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosIntroduction1Technical description of external primary key issue: CSCup764241Resolution of CSCup76424 in 14.4.22Changes to interoperability2Product documentation2New features3Changed in 14.4.23Resolve duplicate keys3Changed in 14.3.23TelePresence Server communication3Escalation of conferences to TelePresence Server3Allocation documented in Cisco TMS Administrator Guide3Field added to Time Zone Update Tool3New in 14.3.14Improvements to the web interface4Security4Endpoints4Logs5New in 14.35Improvements to TelePresence Server support5Improvements to TelePresence Conductor support5Meeting ID quantity setting for TelePresence Server and MCU6Improved support for TelePresence Conductor-managed TelePresence Server and MCU6Configurable length for auto-generated PINs6Notifications to all participants that a scheduled conference is ending6Improved support for CTS / TX endpoints7New scheduling logs and improved log documentation7Improvements to WebEx Enabled TelePresence7Email warning when no setup buffer is included8Database storage optimization8Other changes8New in 14.28Introducing support for Smart Scheduler8WebEx Enabled TelePresence support9Time zone awareness9Updated email template design and functionality10Option to limit MCU conference size in Cisco TMS11New option to update System Connectivity Status11Removed option to modify call route for a No Connect conference11Cisco TelePresence Management Suite Extension Booking API11Changed in 14.212Changes to service pack requirements for Windows Server 2008 and Windows Serv...12HTTPS enabled by default for the Cisco TMS website12Windows Server 2003 ASP.NET version updated13Routing and distribution in cascaded MCU conferences13Removed Enable Cisco CTS Native Interop Call Routing13Add Participants window Last Used tab: number of systems listed13Updated configuration templates14Allocation attempts for scheduled calls14Database snapshot isolation14Conference Control Center Send Message function14Removed support for 3rd party systems14Planned changes for future releases14New in 14.114Cisco TelePresence Conductor scheduling support14New endpoint upgrade API15Cisco Unified CM phonebook sources15Cisco TelePresence Server15New Administrator Guide and web help15Highlighting of fields in Systems > Navigator16Configurable database timeout value when upgrading Cisco TMS16Content Mode options on the Cisco TelePresence MCU17Discontinued support for Cisco TMS Agent Legacy17Discontinued support for Cisco TMSXE 2.x17Editing of local phone books17Trap Log changed to Feedback Log17Format of Active Directory username17Web Conferences17Cisco TMS Installer18Removed the Call Status page for MCUs18Protocol priorities when routing scheduled calls18Option for database re-indexing removed18New in 14.018Release statement18Improved platform security18Improved website security18Improved database security19Updated TMS Tools application19Audit log20Logs20Installer20Obsolete functionality removed20Resolved issues21Resolved in 14.4.221Resolved in 14.4.121Resolved in 14.422Booking22Routing23Monitoring23Systems Management24Phone Books26Reporting26Recurrence26TMS Tools27Install and Upgrade27Services28Users and groups28Booking API (Cisco TMSBA)28General29Resolved in 14.3.230Booking30Routing31Monitoring31Systems Management31Phone Books32Reporting32WebEx Enabled TelePresence32Cisco TMSPE32General32Resolved in 14.3.133Booking33Monitoring34Systems Management34Phone Books36Reporting36Booking API (Cisco TMSBA)36WebEx Enabled TelePresence36Database37General37Resolved in 14.338Booking and routing38Monitoring39Database39Systems management40Reporting40Cisco TMSBA (Booking API)40Other40Resolved in 14.2.241Resolved in 14.2.141Resolved in 14.241Booking41Systems Management42Phone Books43Monitoring43Reporting44Time Zones44Email44Booking API (Cisco TMSBA)45General45Resolved in 14.1.145Resolved in 14.146Booking46Systems Management47Phone Books48Monitoring48Reporting49Booking API (Cisco TMSBA)49TMS Tools50General50Resolved in 14.051Booking51Monitoring52Systems Management52Phone Books53Reporting53Installation53Booking API54General54Open issues55Limitations58Interoperability60Compatibility with existing integration products60Planned changes for future releases60Graphical Monitor60Upgrading to 14.4.260Instructions for customers upgrading from 14.4 or 14.4.1 who use Cisco TMSXE60Upgrading Cisco TMSXE and Cisco TMS60Resolving duplicate conferences in Cisco TMS61Manually resolving any remaining duplicate appointments in Exchange resource ...61Instructions for customers upgrading from 14.4 or 14.4.1 who use Cisco TMSXN62Upgrading Cisco TMS and resolving duplicate conferences62Restarting the Cisco TMSXN Synchronizer62Before you upgrade62Redundant deployments62Upgrading from a version earlier than 14.263Prerequisites and software dependencies63Upgrade and installation instructions63Using the Bug Search Tool63Technical support63Document revision history64Tamaño: 1 MBPáginas: 65Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosChanges to interoperability1Product documentation1New features2New in 14.6.12Updated localization2New in 14.62Externally Hosted Conference2Changes to the users that receive booking confirmation and cancellation emails2Conference save performance improvements2Improved handling of changes to ongoing conferences2Improved scheduling logging3Enforcing upper limit of 5000 systems3TelePresence Conductor Scheduling improvements3SNMP Traps4System support4Requirements5Other changes5Cisco TMS Booking API (Cisco TMSBA)5New in 14.56Added support for Unmanaged Bridges6Unmanaged Endpoint tab replaces Room / Equipment tab7Changes to the Add Systems page7Improved user experience when booking from external clients7Booking confirmation email prefix8Dial-in addresses in booking confirmation emails8Direct Join8New Bridge Utilization report9WebEx using deferred connect on TelePresence Server9Changes to the List Conferences GUI10Search-only Phone Book Sources10Localization10Improved support for long conference titles in Booking > List Conferences10Load balancer probe URL polling10Participant dial string11Reconnect message on Master endpoint11Conference and user time zones11Improvements to the Booking Confirmation page11View active Cisco TMSBA clients11Changes to Edit Event Notification page11Allocation attempts12Improvements to the Event Log12Software FTP Directory location12Changes to Cisco TMSBA (booking API)12Other changes12Removed in this release13Changed in 14.4.213Summary of the release13Resolve duplicate keys14New in 14.415New redundancy model15Conference recurrence improvements15Conference Diagnostics16Resource availability check on extension16Maximum number of automatic extensions17Allow early join17Installer improvements17Improved support for Unified CM clustering17Replace System GUI and functionality improvements18Improvements to the web interface, text strings, and error messages18Phone book support for Unified CM-registered Cisco TelePresence System TC Ser...18Improvements to migration of endpoints from Cisco VCS- to Unified CM-provisioned19Changes to conference encryption logic19Overhaul of the TMS Tools interface19TelePresence Server content port19Scheduling for Cisco TelePresence Server and Cisco TelePresence MCU SIP-trunk...19Conference bridge Numeric ID Quantity19TelePresence Server with Cisco Collaboration Meeting Rooms Hybrid19Improved support for TelePresence Server CDRs20Call Detail Record cause codes for endpoints running Cisco TelePresence TC & ...20Database scanner service20Endpoint description changes20Logs20Improvements to the Conference Event Log20Updated hardware requirements and recommendations21Changes to managed system support21Updated configuration templates22Time Zone Migration Tool22Setup/Teardown buffers22WebEx option key requirement removed22Removed Discover Non-SNMP Systems22TelePresence Conductor scheduling improvements22TelePresence Conductor scheduling limitations23Documentation changes23Other changes23Changes to Cisco TMSBA (Booking API)24Changed in 14.3.226TelePresence Server communication26Escalation of conferences to TelePresence Server26Allocation documented in Cisco TMS Administrator Guide26Field added to Time Zone Update Tool26New in 14.3.126Improvements to the web interface26Security27Endpoints27Logs27New in 14.327Improvements to TelePresence Server support27Improvements to TelePresence Conductor support28Meeting ID quantity setting for TelePresence Server and MCU28Improved support for TelePresence Conductor-managed TelePresence Server and MCU28Configurable length for auto-generated PINs29Notifications to all participants that a scheduled conference is ending29Improved support for CTS / TX endpoints29New scheduling logs and improved log documentation29Improvements to WebEx Enabled TelePresence30Email warning when no setup buffer is included30Database storage optimization30Other changes30New in 14.231Introducing support for Smart Scheduler31WebEx Enabled TelePresence support31Time zone awareness31Updated email template design and functionality33Option to limit MCU conference size in Cisco TMS34New option to update System Connectivity Status34Removed option to modify call route for a No Connect conference34Cisco TelePresence Management Suite Extension Booking API34Changed in 14.235Changes to service pack requirements for Windows Server 2008 and Windows Serv...35HTTPS enabled by default for the Cisco TMS website35Windows Server 2003 ASP.NET version updated36Routing and distribution in cascaded MCU conferences36Removed Enable Cisco CTS Native Interop Call Routing36Add Participants window Last Used tab: number of systems listed36Updated configuration templates37Allocation attempts for scheduled calls37Database snapshot isolation37Conference Control Center Send Message function37Removed support for 3rd party systems37Planned changes for future releases37New in 14.137Cisco TelePresence Conductor scheduling support37New endpoint upgrade API38Cisco Unified CM phonebook sources38Cisco TelePresence Server38New Administrator Guide and web help38Highlighting of fields in Systems > Navigator39Configurable database timeout value when upgrading Cisco TMS39Content Mode options on the Cisco TelePresence MCU40Discontinued support for Cisco TMS Agent Legacy40Discontinued support for Cisco TMSXE 2.x40Editing of local phone books40Trap Log changed to Feedback Log40Format of Active Directory username40Web Conferences40Cisco TMS Installer41Removed the Call Status page for MCUs41Protocol priorities when routing scheduled calls41Option for database re-indexing removed41New in 14.041Release statement41Improved platform security41Improved website security41Improved database security42Updated TMS Tools application42Audit log43Logs43Installer43Obsolete functionality removed43Resolved issues43Resolved in 14.6.143Resolved in 14.644Resolved in 14.544Booking44Monitoring46Systems Management46Reporting47Recurrence48TMS Tools48Install and Upgrade48Database49Users and groups49Booking API (Cisco TMSBA)49General50Resolved in 14.4.250Resolved in 14.4.150Resolved in 14.451Booking51Routing52Monitoring53Systems Management54Phone Books55Reporting56Recurrence56TMS Tools57Install and Upgrade57Services57Users and groups58Booking API (Cisco TMSBA)58General59Resolved in 14.3.260Booking60Routing60Monitoring61Systems Management61Phone Books61Reporting61WebEx Enabled TelePresence61Cisco TMSPE62General62Resolved in 14.3.162Booking62Monitoring63Systems Management64Phone Books65Reporting65Booking API (Cisco TMSBA)66Cisco Collaboration Meeting Rooms Hybrid66Database66General67Resolved in 14.367Booking and routing67Monitoring68Database69Systems management69Reporting69Cisco TMSBA (Booking API)70Other70Resolved in 14.2.270Resolved in 14.2.170Resolved in 14.271Booking71Systems Management72Phone Books73Monitoring73Reporting73Time Zones73Email74Booking API (Cisco TMSBA)74General74Resolved in 14.1.175Resolved in 14.175Booking75Systems Management76Phone Books77Monitoring78Reporting78Booking API (Cisco TMSBA)79TMS Tools79General79Resolved in 14.080Booking81Monitoring81Systems Management81Phone Books82Reporting83Installation83Booking API83General83Open issues84Limitations84Interoperability85Compatibility with existing integration products86Database server version86Planned changes for future releases86Reporting86Export to PDF functionality86Graphical Monitor86HTTPS86Upgrading to 14.6.187Before you upgrade87Redundant deployments87Upgrading from 14.4 or 14.4.187Upgrading from a version earlier than 14.287Prerequisites and software dependencies87Upgrade and installation instructions87Using the Bug Search Tool87Technical support88Document revision history88Tamaño: 1 MBPáginas: 90Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosChanges to interoperability1Product documentation1New features1New in 14.6.21Added system support1New in 14.6.11Updated localization1New in 14.61Externally Hosted Conference1Changes to the users that receive booking confirmation and cancellation emails2Conference save performance improvements2Improved handling of changes to ongoing conferences2Improved scheduling logging2Enforcing upper limit of 5000 systems2TelePresence Conductor Scheduling improvements3SNMP Traps4System support4Requirements4Other changes4Cisco TMS Booking API (Cisco TMSBA)5New in 14.56Added support for Unmanaged Bridges6Unmanaged Endpoint tab replaces Room / Equipment tab7Changes to the Add Systems page7Improved user experience when booking from external clients7Booking confirmation email prefix8Dial-in addresses in booking confirmation emails8Direct Join8New Bridge Utilization report9WebEx using deferred connect on TelePresence Server9Changes to the List Conferences GUI9Search-only Phone Book Sources10Localization10Improved support for long conference titles in Booking > List Conferences10Load balancer probe URL polling10Participant dial string10Reconnect message on Master endpoint10Conference and user time zones11Improvements to the Booking Confirmation page11View active Cisco TMSBA clients11Changes to Edit Event Notification page11Allocation attempts11Improvements to the Event Log12Software FTP Directory location12Changes to Cisco TMSBA (booking API)12Other changes12Removed in this release13Changed in 14.4.213Summary of the release13Resolve duplicate keys14New in 14.414New redundancy model14Conference recurrence improvements15Conference Diagnostics16Resource availability check on extension16Maximum number of automatic extensions16Allow early join17Installer improvements17Improved support for Unified CM clustering17Replace System GUI and functionality improvements17Improvements to the web interface, text strings, and error messages18Phone book support for Unified CM-registered Cisco TelePresence System TC Ser...18Improvements to migration of endpoints from Cisco VCS- to Unified CM-provisioned18Changes to conference encryption logic19Overhaul of the TMS Tools interface19TelePresence Server content port19Scheduling for Cisco TelePresence Server and Cisco TelePresence MCU SIP-trunk...19Conference bridge Numeric ID Quantity19TelePresence Server with Cisco Collaboration Meeting Rooms Hybrid19Improved support for TelePresence Server CDRs19Call Detail Record cause codes for endpoints running Cisco TelePresence TC & ...19Database scanner service20Endpoint description changes20Logs20Improvements to the Conference Event Log20Updated hardware requirements and recommendations20Changes to managed system support21Updated configuration templates21Time Zone Migration Tool21Setup/Teardown buffers21WebEx option key requirement removed22Removed Discover Non-SNMP Systems22TelePresence Conductor scheduling improvements22TelePresence Conductor scheduling limitations23Documentation changes23Other changes23Changes to Cisco TMSBA (Booking API)24Changed in 14.3.225TelePresence Server communication25Escalation of conferences to TelePresence Server25Allocation documented in Cisco TMS Administrator Guide26Field added to Time Zone Update Tool26New in 14.3.126Improvements to the web interface26Security26Endpoints27Logs27New in 14.327Improvements to TelePresence Server support27Improvements to TelePresence Conductor support27Meeting ID quantity setting for TelePresence Server and MCU28Improved support for TelePresence Conductor-managed TelePresence Server and MCU28Configurable length for auto-generated PINs28Notifications to all participants that a scheduled conference is ending28Improved support for CTS / TX endpoints29New scheduling logs and improved log documentation29Improvements to WebEx Enabled TelePresence30Email warning when no setup buffer is included30Database storage optimization30Other changes30New in 14.231Introducing support for Smart Scheduler31WebEx Enabled TelePresence support31Time zone awareness31Updated email template design and functionality32Option to limit MCU conference size in Cisco TMS33New option to update System Connectivity Status33Removed option to modify call route for a No Connect conference33Cisco TelePresence Management Suite Extension Booking API33Changed in 14.234Changes to service pack requirements for Windows Server 2008 and Windows Serv...34HTTPS enabled by default for the Cisco TMS website34Windows Server 2003 ASP.NET version updated35Routing and distribution in cascaded MCU conferences35Removed Enable Cisco CTS Native Interop Call Routing35Add Participants window Last Used tab: number of systems listed35Updated configuration templates36Allocation attempts for scheduled calls36Database snapshot isolation36Conference Control Center Send Message function36Removed support for 3rd party systems36Planned changes for future releases36New in 14.136Cisco TelePresence Conductor scheduling support36New endpoint upgrade API37Cisco Unified CM phonebook sources37Cisco TelePresence Server37New Administrator Guide and web help37Highlighting of fields in Systems > Navigator38Configurable database timeout value when upgrading Cisco TMS38Content Mode options on the Cisco TelePresence MCU39Discontinued support for Cisco TMS Agent Legacy39Discontinued support for Cisco TMSXE 2.x39Editing of local phone books39Trap Log changed to Feedback Log39Format of Active Directory username39Web Conferences39Cisco TMS Installer40Removed the Call Status page for MCUs40Protocol priorities when routing scheduled calls40Option for database re-indexing removed40New in 14.040Release statement40Improved platform security40Improved website security40Improved database security41Updated TMS Tools application41Audit log42Logs42Installer42Obsolete functionality removed42Resolved issues42Resolved in 14.6.242Resolved in 14.6.143Resolved in 14.643Resolved in 14.543Booking43Monitoring45Systems Management45Reporting47Recurrence47TMS Tools47Install and Upgrade47Database48Users and groups48Booking API (Cisco TMSBA)49General49Resolved in 14.4.249Resolved in 14.4.150Resolved in 14.450Booking50Routing52Monitoring52Systems Management53Phone Books55Reporting55Recurrence55TMS Tools56Install and Upgrade56Services56Users and groups57Booking API (Cisco TMSBA)57General58Resolved in 14.3.259Booking59Routing59Monitoring60Systems Management60Phone Books60Reporting60WebEx Enabled TelePresence60Cisco TMSPE61General61Resolved in 14.3.161Booking61Monitoring62Systems Management63Phone Books64Reporting64Booking API (Cisco TMSBA)65Cisco Collaboration Meeting Rooms Hybrid65Database65General66Resolved in 14.366Booking and routing66Monitoring67Database68Systems management68Reporting68Cisco TMSBA (Booking API)69Other69Resolved in 14.2.269Resolved in 14.2.169Resolved in 14.270Booking70Systems Management71Phone Books72Monitoring72Reporting72Time Zones72Email73Booking API (Cisco TMSBA)73General73Resolved in 14.1.174Resolved in 14.174Booking74Systems Management75Phone Books76Monitoring77Reporting77Booking API (Cisco TMSBA)78TMS Tools78General78Resolved in 14.079Booking80Monitoring80Systems Management80Phone Books81Reporting82Installation82Booking API82General82Open issues83Limitations83Interoperability85Compatibility with existing integration products85Planned changes for future releases85Reporting85Export to PDF functionality85Graphical Monitor86HTTPS86Upgrading to 14.6.286Before you upgrade86Redundant deployments86Upgrading from 14.4 or 14.4.186Upgrading from a version earlier than 14.286Prerequisites and software dependencies86Upgrade and installation instructions86Using the Bug Search Tool86Technical support87Document revision history87Tamaño: 1 MBPáginas: 89Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosChanges to interoperability1Product documentation1New features2New in 14.52Added support for Unmanaged Bridges2Unmanaged Endpoint tab replaces Room / Equipment tab3Changes to the Add Systems page3Improved user experience when booking from external clients3Booking confirmation email prefix4Dial-in addresses in booking confirmation emails4Direct Join4New Bridge Utilization report5WebEx using deferred connect on TelePresence Server5Changes to the List Conferences GUI6Search-only Phone Book Sources6Localization6Improved support for long conference titles in Booking > List Conferences6Load balancer probe URL polling6Participant dial string7Reconnect message on Master endpoint7Conference and user time zones7Improvements to the Booking Confirmation page7View active Cisco TMSBA clients7Changes to Edit Event Notification page7Allocation attempts8Improvements to the Event Log8Software FTP Directory location8Changes to Cisco TMSBA (booking API)8Other changes8Removed in this release9Changed in 14.4.29Summary of the release9Resolve duplicate keys10Changed in 14.3.211TelePresence Server communication11Escalation of conferences to TelePresence Server11Allocation documented in Cisco TMS Administrator Guide11Field added to Time Zone Update Tool11New in 14.3.111Improvements to the web interface11Security12Endpoints12Logs12New in 14.312Improvements to TelePresence Server support12Improvements to TelePresence Conductor support13Meeting ID quantity setting for TelePresence Server and MCU13Improved support for TelePresence Conductor-managed TelePresence Server and MCU13Configurable length for auto-generated PINs14Notifications to all participants that a scheduled conference is ending14Improved support for CTS / TX endpoints14New scheduling logs and improved log documentation14Improvements to WebEx Enabled TelePresence15Email warning when no setup buffer is included15Database storage optimization15Other changes15New in 14.216Introducing support for Smart Scheduler16WebEx Enabled TelePresence support16Time zone awareness16Updated email template design and functionality18Option to limit MCU conference size in Cisco TMS19New option to update System Connectivity Status19Removed option to modify call route for a No Connect conference19Cisco TelePresence Management Suite Extension Booking API19Changed in 14.220Changes to service pack requirements for Windows Server 2008 and Windows Serv...20HTTPS enabled by default for the Cisco TMS website20Windows Server 2003 ASP.NET version updated21Routing and distribution in cascaded MCU conferences21Removed Enable Cisco CTS Native Interop Call Routing21Add Participants window Last Used tab: number of systems listed21Updated configuration templates22Allocation attempts for scheduled calls22Database snapshot isolation22Conference Control Center Send Message function22Removed support for 3rd party systems22Planned changes for future releases22New in 14.122Cisco TelePresence Conductor scheduling support22New endpoint upgrade API23Cisco Unified CM phonebook sources23Cisco TelePresence Server23New Administrator Guide and web help23Highlighting of fields in Systems > Navigator24Configurable database timeout value when upgrading Cisco TMS24Content Mode options on the Cisco TelePresence MCU25Discontinued support for Cisco TMS Agent Legacy25Discontinued support for Cisco TMSXE 2.x25Editing of local phone books25Trap Log changed to Feedback Log25Format of Active Directory username25Web Conferences25Cisco TMS Installer26Removed the Call Status page for MCUs26Protocol priorities when routing scheduled calls26Option for database re-indexing removed26New in 14.026Release statement26Improved platform security26Improved website security26Improved database security27Updated TMS Tools application27Audit log28Logs28Installer28Obsolete functionality removed28Resolved issues29Resolved in 14.529Booking29Monitoring30Systems Management31Reporting32Recurrence33TMS Tools33Install and Upgrade33Database34Users and groups34Booking API (Cisco TMSBA)34General35Resolved in 14.4.235Resolved in 14.4.135Resolved in 14.436Booking36Routing37Monitoring38Systems Management38Phone Books40Reporting41Recurrence41TMS Tools42Install and Upgrade42Services42Users and groups43Booking API (Cisco TMSBA)43General44Resolved in 14.3.245Booking45Routing45Monitoring46Systems Management46Phone Books46Reporting46WebEx Enabled TelePresence46Cisco TMSPE47General47Resolved in 14.3.147Booking47Monitoring48Systems Management49Phone Books50Reporting50Booking API (Cisco TMSBA)51WebEx Enabled TelePresence51Database51General52Resolved in 14.352Booking and routing52Monitoring53Database54Systems management54Reporting54Cisco TMSBA (Booking API)55Other55Resolved in 14.2.255Resolved in 14.2.155Resolved in 14.256Booking56Systems Management57Phone Books58Monitoring58Reporting58Time Zones58Email59Booking API (Cisco TMSBA)59General59Resolved in 14.1.160Resolved in 14.160Booking60Systems Management61Phone Books62Monitoring63Reporting63Booking API (Cisco TMSBA)64TMS Tools64General64Resolved in 14.065Booking66Monitoring66Systems Management66Phone Books67Reporting68Installation68Booking API68General68Open issues69Limitations71Interoperability72Compatibility with existing integration products72Systems interoperability72Browsers72Other changes to interoperability72Planned changes for future releases72Enforcing upper limit of 5000 systems73Graphical Monitor73SNMP Traps73HTTPS73Upgrading to 14.573Before you upgrade73Redundant deployments73Upgrading from 14.4 or 14.4.173Upgrading from a version earlier than 14.273Prerequisites and software dependencies73Upgrade and installation instructions73Using the Bug Search Tool74Technical support74Document revision history74Tamaño: 1 MBPáginas: 76Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosProduct Documentation1Resolved and Open Issues1Limitations1Interoperability3Upgrading to 15.0.13Before You Upgrade3Redundant Deployments3Upgrading from 14.4 or 14.4.13Upgrading From a Version Earlier than 14.23Prerequisites and Software Dependencies3Upgrade Instructions3Using the Bug Search Tool4Obtaining Documentation and Submitting a Service Request4Document Revision History4Cisco Legal Information5Cisco Trademark5Tamaño: 100 KBPáginas: 5Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosProduct Documentation1New Features in 15.11New Email Template1Meeting Information Page1Added Location Information Field2Dial-in Number Allocation2Cisco TelePresence Management Suite Extension Booking API (Cisco TMSBA)2Added New Elements2Resolved and Open Issues2Limitations3Interoperability4Upgrading to 15.14Before You Upgrade4Redundant Deployments4Upgrading from 14.4 or 14.4.14Upgrading From a Version Earlier than 14.25Prerequisites and Software Dependencies5Upgrade Instructions5Using the Bug Search Tool5Obtaining Documentation and Submitting a Service Request5Document Revision History6Cisco Legal Information7Cisco Trademark7Tamaño: 100 KBPáginas: 8Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosChanges to interoperability1Product documentation1New features2New in 14.62Externally Hosted Conference2Changes to the users that receive booking confirmation and cancellation emails2Conference save performance improvements2Improved handling of changes to ongoing conferences2Improved scheduling logging3Enforcing upper limit of 5000 systems3TelePresence Conductor Scheduling improvements3SNMP Traps4System support4Requirements5Other changes5Cisco TMS Booking API (Cisco TMSBA)5New in 14.56Added support for Unmanaged Bridges6Unmanaged Endpoint tab replaces Room / Equipment tab7Changes to the Add Systems page7Improved user experience when booking from external clients7Booking confirmation email prefix8Dial-in addresses in booking confirmation emails8Direct Join8New Bridge Utilization report9WebEx using deferred connect on TelePresence Server9Changes to the List Conferences GUI10Search-only Phone Book Sources10Localization10Improved support for long conference titles in Booking > List Conferences10Load balancer probe URL polling10Participant dial string11Reconnect message on Master endpoint11Conference and user time zones11Improvements to the Booking Confirmation page11View active Cisco TMSBA clients11Changes to Edit Event Notification page11Allocation attempts12Improvements to the Event Log12Software FTP Directory location12Changes to Cisco TMSBA (booking API)12Other changes12Removed in this release13Changed in 14.4.213Summary of the release13Resolve duplicate keys14Changed in 14.3.215TelePresence Server communication15Escalation of conferences to TelePresence Server15Allocation documented in Cisco TMS Administrator Guide15Field added to Time Zone Update Tool15New in 14.3.115Improvements to the web interface15Security16Endpoints16Logs16New in 14.316Improvements to TelePresence Server support16Improvements to TelePresence Conductor support17Meeting ID quantity setting for TelePresence Server and MCU17Improved support for TelePresence Conductor-managed TelePresence Server and MCU17Configurable length for auto-generated PINs18Notifications to all participants that a scheduled conference is ending18Improved support for CTS / TX endpoints18New scheduling logs and improved log documentation18Improvements to WebEx Enabled TelePresence19Email warning when no setup buffer is included19Database storage optimization19Other changes19New in 14.220Introducing support for Smart Scheduler20WebEx Enabled TelePresence support20Time zone awareness20Updated email template design and functionality22Option to limit MCU conference size in Cisco TMS23New option to update System Connectivity Status23Removed option to modify call route for a No Connect conference23Cisco TelePresence Management Suite Extension Booking API23Changed in 14.224Changes to service pack requirements for Windows Server 2008 and Windows Serv...24HTTPS enabled by default for the Cisco TMS website24Windows Server 2003 ASP.NET version updated25Routing and distribution in cascaded MCU conferences25Removed Enable Cisco CTS Native Interop Call Routing25Add Participants window Last Used tab: number of systems listed25Updated configuration templates26Allocation attempts for scheduled calls26Database snapshot isolation26Conference Control Center Send Message function26Removed support for 3rd party systems26Planned changes for future releases26New in 14.126Cisco TelePresence Conductor scheduling support26New endpoint upgrade API27Cisco Unified CM phonebook sources27Cisco TelePresence Server27New Administrator Guide and web help27Highlighting of fields in Systems > Navigator28Configurable database timeout value when upgrading Cisco TMS28Content Mode options on the Cisco TelePresence MCU29Discontinued support for Cisco TMS Agent Legacy29Discontinued support for Cisco TMSXE 2.x29Editing of local phone books29Trap Log changed to Feedback Log29Format of Active Directory username29Web Conferences29Cisco TMS Installer30Removed the Call Status page for MCUs30Protocol priorities when routing scheduled calls30Option for database re-indexing removed30New in 14.030Release statement30Improved platform security30Improved website security30Improved database security31Updated TMS Tools application31Audit log32Logs32Installer32Obsolete functionality removed32Resolved issues32Resolved in 14.632Resolved in 14.533Booking33Monitoring34Systems Management35Reporting36Recurrence37TMS Tools37Install and Upgrade37Database38Users and groups38Booking API (Cisco TMSBA)38General39Resolved in 14.4.239Resolved in 14.4.139Resolved in 14.440Booking40Routing41Monitoring42Systems Management42Phone Books44Reporting45Recurrence45TMS Tools46Install and Upgrade46Services46Users and groups47Booking API (Cisco TMSBA)47General48Resolved in 14.3.249Booking49Routing49Monitoring50Systems Management50Phone Books50Reporting50WebEx Enabled TelePresence50Cisco TMSPE51General51Resolved in 14.3.151Booking51Monitoring52Systems Management53Phone Books54Reporting54Booking API (Cisco TMSBA)55Cisco Collaboration Meeting Rooms Hybrid55Database55General56Resolved in 14.356Booking and routing56Monitoring57Database58Systems management58Reporting58Cisco TMSBA (Booking API)59Other59Resolved in 14.2.259Resolved in 14.2.159Resolved in 14.260Booking60Systems Management61Phone Books62Monitoring62Reporting62Time Zones62Email63Booking API (Cisco TMSBA)63General63Resolved in 14.1.164Resolved in 14.164Booking64Systems Management65Phone Books66Monitoring67Reporting67Booking API (Cisco TMSBA)68TMS Tools68General68Resolved in 14.069Booking70Monitoring70Systems Management70Phone Books71Reporting72Installation72Booking API72General72Open issues73Limitations73Interoperability74Compatibility with existing integration products75Database server version75Planned changes for future releases75Reporting75Export to PDF functionality75Graphical Monitor75HTTPS75Upgrading to 14.676Before you upgrade76Redundant deployments76Upgrading from 14.4 or 14.4.176Upgrading from a version earlier than 14.276Prerequisites and software dependencies76Upgrade and installation instructions76Using the Bug Search Tool76Technical support77Document revision history77Tamaño: 1 MBPáginas: 79Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosPreface3Change History3Product Documentation3New Features in 15.2.13ESXi 6.0 Support3Cisco TMS Support for Two-Node Conductor Clusters3Resolved and Open Issues4Limitations4Interoperability6Upgrading to 15.2.16Before You Upgrade6Redundant Deployments6Upgrading from 14.4 or 14.4.16Upgrading From a Version Earlier than 14.27Prerequisites and Software Dependencies7Upgrade Instructions7Using the Bug Search Tool7Obtaining Documentation and Submitting a Service Request7Cisco Legal Information8Cisco Trademark8Tamaño: 100 KBPáginas: 8Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosPreface3Change History3Product Documentation3New Features in 15.33Support for Cisco Meeting Server (CMS) as a Managed Bridge3Configuration3Scheduling5Support for Phone Book on IX Endpoints6Support for DX Endpoints6Support for SQL 20146Support for .NET 4.66Behavior Change in TLS Communication Security6Russian Time Zone Awareness6Resolved and Open Issues6Limitations7Interoperability9Upgrading to 15.310Before You Upgrade10Redundant Deployments10Upgrading from 14.4 or 14.4.110Upgrading From a Version Earlier than 14.210Prerequisites and Software Dependencies10Upgrade Instructions10Using the Bug Search Tool10Obtaining Documentation and Submitting a Service Request11Cisco Legal Information12Cisco Trademark12Tamaño: 100 KBPáginas: 12Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosIntroduction5Software dependencies and upgrades5DNS records and Provisioning Directory functionality (TMS Agent)5New features and functionality in version 13.06Errata6Booking emails from TCX6General6Searching in Cisco TMS6Booking6Pre-defined audio and video mute6VC Master Method added to APITMS‟s 3 party booking API6Monitoring6Improved Ad hoc Conference support6New conference state - Idle7Send message to unmanaged devices8Packet loss alerts for Cisco TelePresence MCU8Detailed per participant view8Content Stream8Warning for participants in Auto Attendant8Encryption available on conferences including an MCU9Reporting9Cisco TelePresence ISDN Gateway – CDR9System > Navigator9Recording device9IPVCR Video Ports9MCU cluster type9Cisco TelePresence MSE 8000 supervisor support9Cisco VCS and Gatekeeper integration9Cisco VCS and Gatekeeper integration10Show Systems in Navigator Tree10Administrative tools10Security10Installation10Microsoft Windows Server 2008 64bit support10Microsoft SQL Server 2008 support10Installer11Cisco TMS Online Help11Resolved caveats12General12Installation12Administrative tools12Conference Control Center13Monitoring13Portal14Systems14Scheduler15Phone Books15Booking15Provisioning16Reporting17Known limitations18Cisco products18Interoperability20Compatibility with existing integration products20Cisco TMS integration compatibility matrix20Cisco TelePresence VCS interoperability for Provisioning20Upgrading to Cisco TMS 13.021Prerequisites and software dependencies21Upgrade instructions21Checking for updates and getting help23References and related documents24Disclaimers and notices25Tamaño: 600 KBPáginas: 25Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosIntroduction3Software dependencies and upgrades3DNS records and Provisioning Directory functionality (TMS Agent)3New features4Introduction to CTS support4Schedule conferences with CTS Endpoints4One Button to Push (OBTP) conference launch for CTS endpoints, Cisco C series and Cisco EX series4Improved WebEx Scheduling support5Extended support for Cisco TelePresence Server with 2.2 API5Provisioning support for TC4.1 personal systems6Changed behavior7SNMP v1 support discontinued for external event notification7Billing codes7.Net 2.0 dependency7numeric_id to TS conferences7Active directory lookup towards another AD forest7Resolved caveats8Booking API8Installation8Administrative Tools9Conference Control Center9General10Systems10Scheduler12Phone Books12Booking12Provisioning13Reporting14Known limitations16Cisco products16Interoperability18Compatibility with existing integration products18Cisco TMS integration compatibility matrix18Cisco TelePresence VCS interoperability for Provisioning18Upgrading to Cisco TMS 13.119Prerequisites and software dependencies19Upgrade instructions19Get more help21References and related documents22Disclaimers and notices23Tamaño: 300 KBPáginas: 23Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosProduct documentation1New features in 13.2.11Support for H323 on E20 endpoints1Changed behavior2System names2Resolved issues2Booking2Systems management3Phone books3HTTPS Tool4General4Open issues5Limitations6Cisco products6Interoperability8Compatibility with existing integration products8Upgrading to 13.2.18Prerequisites and software dependencies8Important notes for installations using Cisco TMS Agent Legacy8Important notes for all installations9Upgrade and installation instructions9Using the Bug Search Tool9Getting help10Document revision history10Tamaño: 200 KBPáginas: 11Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosProduct documentation1Resolved issues2Booking2Systems Management2Phone Books2Reporting3Booking API3TMS Tools3Web Conferencing3Open issues4Limitations5Cisco products5Upgrading to 13.2.27Prerequisites and software dependencies7Important notes for installations using Cisco TMS Agent Legacy7Important notes for all installations7Upgrade and installation instructions8Using the Bug Search Tool8Getting help8Document revision history9Tamaño: 200 KBPáginas: 10Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosProduct documentation1New features in 13.21Auto-extend scheduled conferences1Enable HTTPS access to the Cisco TMS Website (Windows 2008)2Add Cisco Unified CM-registered endpoints running TE and TC software to Cisco TMS2Support for Cisco Unified CM-registered CTS and TX systems2Secure-only support for endpoints running TE software2Send DTMF when scheduling with Cisco TelePresence Server2TC5 and CTS native call routing3De-select subfolders when creating TMS Endpoints phone book source3Booking API services now available without licenses3Changed behavior3Resolved issues4Monitoring4Systems management4Reporting6Booking6General8Open issues8Limitations9Cisco products9Interoperability11Compatibility with existing integration products11Cisco TMS integration compatibility matrix11Cisco VCS interoperability for provisioning11Upgrading to 13.211Prerequisites and software dependencies11Important notes for installations using Cisco TMS Agent11Important notes for all installations12Upgrade instructions12Installing Cisco TMS12Using the Bug Search Tool12Getting help13Document revision history13Tamaño: 200 KBPáginas: 14Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosContents1Product documentation1Planned changes for future releases2Third party product support2Resolved issues in 14.1.12Open issues2Limitations3New features in 14.13Cisco TelePresence Conductor scheduling support3New endpoint upgrade API4Cisco Unified CM phonebook sources4Cisco TelePresence Server4New Administrator Guide and web help4Highlighting of fields in Systems > Navigator5Configurable database timeout value when upgrading Cisco TMS5Content Mode options on the Cisco TelePresence MCU5Changed in 14.16Discontinued support for Cisco TMS Agent Legacy6Discontinued support for Cisco TMSXE 2.x6Editing of local phone books6Trap Log changed to Feedback Log6Format of Active Directory username6Web Conferences6Cisco TMS Installer6Removed the Call Status page for MCUs7Protocol priorities when routing scheduled calls7Option for database re-indexing removed7Booking API HTTP GET and POST disabled by default7Resolved issues in 14.17Booking7Systems Management8Phone Books9Monitoring10Reporting10Booking API (Cisco TMSBA)11TMS Tools11General11New features and changes in 14.013Release statement13Improved platform security13Improved website security13Improved database security13Updated TMS Tools application13Configuration14Security14Advanced Security Settings14Diagnostic Tools14Audit log14Logs15Installer15Obsolete functionality removed15Resolved issues in 14.015Booking15Monitoring16Systems Management16Phone Books17Reporting17Installation17Booking API17General18Interoperability19Compatibility with existing integration products19Upgrading to 14.1.119Prerequisites and software dependencies19Upgrade and installation instructions19Migrating from Cisco TMS Agent Legacy provisioning19Using the Bug Search Tool19Tamaño: 300 KBPáginas: 21Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosContents1Product documentation1New features in 14.12Cisco TelePresence Conductor scheduling support2New endpoint upgrade API2Cisco Unified CM phonebook sources2Cisco TelePresence Server2New Administrator Guide and web help2Highlighting of fields in Systems > Navigator3Configurable database timeout value when upgrading Cisco TMS3Content Mode options on the Cisco TelePresence MCU3Changed in this release4Discontinued support for Cisco TMS Agent Legacy4Discontinued support for Cisco TMSXE 2.x4Editing of local phone books4Trap Log changed to Feedback Log4Format of Active Directory username4Web Conferences4Cisco TMS Installer5Removed the Call Status page for MCUs5Protocol priorities when routing scheduled calls5Option for database re-indexing removed5Planned changes for future releases5Third party product support5Resolved issues5Booking5Systems Management6Phone Books7Monitoring8Reporting8Booking API (Cisco TMSBA)9TMS Tools9General10Open issues11Limitations12New features and changes in 14.012Release statement12Improved platform security12Improved website security12Improved database security13Updated TMS Tools application13Configuration13Security13Advanced Security Settings13Diagnostic Tools14Audit log14Logs14Installer14Obsolete functionality removed14Resolved issues in 14.015Booking15Monitoring15Systems Management15Phone Books16Reporting17Installation17Booking API17General17Interoperability18Compatibility with existing integration products18Upgrading to 14.118Prerequisites and software dependencies18Upgrade and installation instructions18Migrating from Cisco TMS Agent Legacy provisioning18Using the Bug Search Tool19Getting help19Document revision history19Tamaño: 300 KBPáginas: 20Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosIntroduction1Product documentation1New features2New in 14.22Introducing support for Smart Scheduler2WebEx Enabled TelePresence support2Time zone awareness2Updated email template design and functionality3Option to limit MCU conference size in Cisco TMS4New option to update System Connectivity Status4Removed option to modify call route for a No Connect conference4Cisco TelePresence Management Suite Extension Booking API4Changed in 14.25Changes to service pack requirements for Windows Server 2008 and Windows Serv...5HTTPS enabled by default for the Cisco TMS website5Windows Server 2003 ASP.NET version updated6Routing and distribution in cascaded MCU conferences6Removed Enable Cisco CTS Native Interop Call Routing6Add Participants window Last Used tab: number of systems listed6Updated configuration templates7Allocation attempts for scheduled calls7Database snapshot isolation7Conference Control Center Send Message function7Removed support for 3rd party systems7Planned changes for future releases7New features in 14.17Cisco TelePresence Conductor scheduling support7New endpoint upgrade API8Cisco Unified CM phonebook sources8Cisco TelePresence Server8New Administrator Guide and web help8Highlighting of fields in Systems > Navigator9Configurable database timeout value when upgrading Cisco TMS9Content Mode options on the Cisco TelePresence MCU10Discontinued support for Cisco TMS Agent Legacy10Discontinued support for Cisco TMSXE 2.x10Editing of local phone books10Trap Log changed to Feedback Log10Format of Active Directory username10Web Conferences10Cisco TMS Installer11Removed the Call Status page for MCUs11Protocol priorities when routing scheduled calls11Option for database re-indexing removed11New features and changes in 14.011Release statement11Improved platform security11Improved website security11Improved database security12Updated TMS Tools application12Audit log13Logs13Installer13Obsolete functionality removed13Resolved issues13Resolved in 14.2.113Resolved in 14.214Booking14Systems Management15Phone Books16Monitoring16Reporting16Time Zones16Email17Booking API (Cisco TMSBA)17General17Resolved in 14.1.118Resolved in 14.118Booking18Systems Management19Phone Books20Monitoring21Reporting21Booking API (Cisco TMSBA)22TMS Tools22General22Resolved in 14.023Booking24Monitoring24Systems Management24Phone Books25Reporting26Installation26Booking API26General26Open issues27Limitations28Interoperability29Compatibility with existing integration products29Upgrading to 14.2.129Before you install29Upgrading from 14.2 with Cisco TMSXE 3.130Prerequisites and software dependencies30Upgrade and installation instructions30Migrating from Cisco TMS Agent Legacy provisioning30Using the Bug Search Tool30Getting help31Document revision history31Tamaño: 700 KBPáginas: 33Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosIntroduction1Product documentation1New features2New in 14.22Introducing support for Smart Scheduler2WebEx Enabled TelePresence support2Time zone awareness2Updated email template design and functionality3Option to limit MCU conference size in Cisco TMS4New option to update System Connectivity Status4Removed option to modify call route for a No Connect conference4Cisco TelePresence Management Suite Extension Booking API4Changed in 14.25Changes to service pack requirements for Windows Server 2008 and Windows Serv...5HTTPS enabled by default for the Cisco TMS website5Windows Server 2003 ASP.NET version updated6Routing and distribution in cascaded MCU conferences6Removed Enable Cisco CTS Native Interop Call Routing6Add Participants window Last Used tab: number of systems listed6Updated configuration templates7Allocation attempts for scheduled calls7Database snapshot isolation7Conference Control Center Send Message function7Removed support for 3rd party systems7Planned changes for future releases7New features in 14.17Cisco TelePresence Conductor scheduling support7New endpoint upgrade API8Cisco Unified CM phonebook sources8Cisco TelePresence Server8New Administrator Guide and web help8Highlighting of fields in Systems > Navigator9Configurable database timeout value when upgrading Cisco TMS9Content Mode options on the Cisco TelePresence MCU10Discontinued support for Cisco TMS Agent Legacy10Discontinued support for Cisco TMSXE 2.x10Editing of local phone books10Trap Log changed to Feedback Log10Format of Active Directory username10Web Conferences10Cisco TMS Installer11Removed the Call Status page for MCUs11Protocol priorities when routing scheduled calls11Option for database re-indexing removed11New features and changes in 14.011Release statement11Improved platform security11Improved website security11Improved database security12Updated TMS Tools application12Audit log13Logs13Installer13Obsolete functionality removed13Resolved issues13Resolved in 14.2.213Resolved in 14.2.114Resolved in 14.214Booking14Systems Management15Phone Books16Monitoring16Reporting16Time Zones17Email17Booking API (Cisco TMSBA)17General18Resolved in 14.1.118Resolved in 14.119Booking19Systems Management20Phone Books21Monitoring21Reporting22Booking API (Cisco TMSBA)22TMS Tools23General23Resolved in 14.024Booking24Monitoring25Systems Management25Phone Books26Reporting26Installation26Booking API27General27Open issues27Limitations29Interoperability30Compatibility with existing integration products30Upgrading to 14.2.230Before you install30Upgrading from 14.2 or 14.2.1 with Cisco TMSXE 3.130Prerequisites and software dependencies30Upgrade and installation instructions30Migrating from Cisco TMS Agent Legacy provisioning31Using the Bug Search Tool31Getting help31Document revision history32Tamaño: 700 KBPáginas: 33Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosProduct documentation1New features1New in 14.21Introducing support for Smart Scheduler1WebEx Enabled TelePresence support2Time zone awareness2Updated email template design and functionality3Option to limit MCU conference size in Cisco TMS4New option to update System Connectivity Status4Removed option to modify call route for a No Connect conference4Cisco TelePresence Management Suite Extension Booking API4Changed in 14.25Changes to service pack requirements for Windows Server 2008 and Windows Serv...5HTTPS enabled by default for the Cisco TMS website5Windows Server 2003 ASP.NET version updated6Routing and distribution in cascaded MCU conferences6Removed Enable Cisco CTS Native Interop Call Routing6Add Participants window Last Used tab: number of systems listed6Updated configuration templates7Allocation attempts for scheduled calls7Database snapshot isolation7Conference Control Center Send Message function7Removed support for 3rd party systems7Planned changes for future releases7New features in 14.17Cisco TelePresence Conductor scheduling support7New endpoint upgrade API8Cisco Unified CM phonebook sources8Cisco TelePresence Server8New Administrator Guide and web help8Highlighting of fields in Systems > Navigator9Configurable database timeout value when upgrading Cisco TMS9Content Mode options on the Cisco TelePresence MCU10Discontinued support for Cisco TMS Agent Legacy10Discontinued support for Cisco TMSXE 2.x10Editing of local phone books10Trap Log changed to Feedback Log10Format of Active Directory username10Web Conferences10Cisco TMS Installer11Removed the Call Status page for MCUs11Protocol priorities when routing scheduled calls11Option for database re-indexing removed11New features and changes in 14.011Release statement11Improved platform security11Improved website security11Improved database security12Updated TMS Tools application12Audit log13Logs13Installer13Obsolete functionality removed13Resolved issues13Resolved in 14.2.213Resolved in 14.2.114Resolved in 14.214Booking14Systems Management15Phone Books16Monitoring16Reporting16Time Zones17Email17Booking API (Cisco TMSBA)17General18Resolved in 14.1.118Resolved in 14.119Booking19Systems Management20Phone Books21Monitoring21Reporting22Booking API (Cisco TMSBA)22TMS Tools23General23Resolved in 14.024Booking24Monitoring25Systems Management25Phone Books26Reporting26Installation26Booking API27General27Open issues27Limitations29Interoperability30Compatibility with existing integration products30Upgrading to 14.230Before you install30Prerequisites and software dependencies30Upgrade and installation instructions30Migrating from Cisco TMS Agent Legacy provisioning30Using the Bug Search Tool31Getting help31Document revision history31Tamaño: 700 KBPáginas: 33Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosProduct documentation1New features1New in 14.31Improvements to TelePresence Server support1Improvements to TelePresence Conductor support2Meeting ID quantity setting for TelePresence Server and MCU2Improved support for TelePresence Conductor-managed TelePresence Server and MCU2Configurable length for auto-generated PINs3Notifications to all participants that a scheduled conference is ending3Improved support for CTS / TX endpoints3New scheduling logs and improved log documentation4Improvements to WebEx Enabled TelePresence4Email warning when no setup buffer is included4Database storage optimization4Other changes5New in 14.25Introducing support for Smart Scheduler5WebEx Enabled TelePresence support5Time zone awareness5Updated email template design and functionality7Option to limit MCU conference size in Cisco TMS8New option to update System Connectivity Status8Removed option to modify call route for a No Connect conference8Cisco TelePresence Management Suite Extension Booking API8Changed in 14.29Changes to service pack requirements for Windows Server 2008 and Windows Serv...9HTTPS enabled by default for the Cisco TMS website9Windows Server 2003 ASP.NET version updated10Routing and distribution in cascaded MCU conferences10Removed Enable Cisco CTS Native Interop Call Routing10Add Participants window Last Used tab: number of systems listed10Updated configuration templates11Allocation attempts for scheduled calls11Database snapshot isolation11Conference Control Center Send Message function11Removed support for 3rd party systems11Planned changes for future releases11New features in 14.111Cisco TelePresence Conductor scheduling support11New endpoint upgrade API12Cisco Unified CM phonebook sources12Cisco TelePresence Server12New Administrator Guide and web help12Highlighting of fields in Systems > Navigator13Configurable database timeout value when upgrading Cisco TMS13Content Mode options on the Cisco TelePresence MCU14Discontinued support for Cisco TMS Agent Legacy14Discontinued support for Cisco TMSXE 2.x14Editing of local phone books14Trap Log changed to Feedback Log14Format of Active Directory username14Web Conferences14Cisco TMS Installer15Removed the Call Status page for MCUs15Protocol priorities when routing scheduled calls15Option for database re-indexing removed15New features and changes in 14.015Release statement15Improved platform security15Improved website security15Improved database security16Updated TMS Tools application16Audit log17Logs17Installer17Obsolete functionality removed17Resolved issues17Resolved in 14.317Booking and routing18Monitoring18Database19Systems management19Reporting20Cisco TMSBA (Booking API)20Other20Resolved in 14.2.220Resolved in 14.2.121Resolved in 14.221Booking21Systems Management22Phone Books23Monitoring23Reporting23Time Zones23Email24Booking API (Cisco TMSBA)24General25Resolved in 14.1.125Resolved in 14.125Booking26Systems Management27Phone Books28Monitoring28Reporting29Booking API (Cisco TMSBA)29TMS Tools29General30Resolved in 14.031Booking31Monitoring31Systems Management32Phone Books32Reporting33Installation33Booking API33General33Open issues34Limitations37Interoperability39Compatibility with existing integration products39System compatibility39Upgrading to 14.340Before you upgrade40Before upgrading the Cisco TelePresence Management Server appliance40Migrating from Cisco TMS Agent Legacy provisioning40Prerequisites and software dependencies40Upgrade and installation instructions40Using the Bug Search Tool41Getting help41Document revision history41Tamaño: 800 KBPáginas: 43Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosChanges to interoperability1Product documentation1New features2New in 14.3.12Improvements to the web interface2Security2Endpoints2Logs3New in 14.33Improvements to TelePresence Server support3Improvements to TelePresence Conductor support3Meeting ID quantity setting for TelePresence Server and MCU4Improved support for TelePresence Conductor-managed TelePresence Server and MCU4Configurable length for auto-generated PINs4Notifications to all participants that a scheduled conference is ending4Improved support for CTS / TX endpoints5New scheduling logs and improved log documentation5Improvements to WebEx Enabled TelePresence5Email warning when no setup buffer is included6Database storage optimization6Other changes6New in 14.26Introducing support for Smart Scheduler6WebEx Enabled TelePresence support7Time zone awareness7Updated email template design and functionality8Option to limit MCU conference size in Cisco TMS9New option to update System Connectivity Status9Removed option to modify call route for a No Connect conference9Cisco TelePresence Management Suite Extension Booking API9Changed in 14.210Changes to service pack requirements for Windows Server 2008 and Windows Serv...10HTTPS enabled by default for the Cisco TMS website10Windows Server 2003 ASP.NET version updated11Routing and distribution in cascaded MCU conferences11Removed Enable Cisco CTS Native Interop Call Routing11Add Participants window Last Used tab: number of systems listed11Updated configuration templates12Allocation attempts for scheduled calls12Database snapshot isolation12Conference Control Center Send Message function12Removed support for 3rd party systems12Planned changes for future releases12New features in 14.112Cisco TelePresence Conductor scheduling support12New endpoint upgrade API13Cisco Unified CM phonebook sources13Cisco TelePresence Server13New Administrator Guide and web help13Highlighting of fields in Systems > Navigator14Configurable database timeout value when upgrading Cisco TMS14Content Mode options on the Cisco TelePresence MCU15Discontinued support for Cisco TMS Agent Legacy15Discontinued support for Cisco TMSXE 2.x15Trap Log changed to Feedback Log15Editing of local phone books15Format of Active Directory username15Web Conferences15Cisco TMS Installer16Removed the Call Status page for MCUs16Protocol priorities when routing scheduled calls16Option for database re-indexing removed16New features and changes in 14.016Release statement16Improved platform security16Improved website security16Improved database security17Updated TMS Tools application17Audit log18Logs18Installer18Obsolete functionality removed18Resolved issues19Resolved issues19Booking19Monitoring20Systems Management20Phone Books22Reporting22Booking API (Cisco TMSBA)22WebEx Enabled TelePresence23Database23General23Resolved in 14.324Booking and routing24Monitoring25Database25Systems management26Reporting26Cisco TMSBA (Booking API)26Other26Resolved in 14.2.227Resolved in 14.2.127Resolved in 14.227Booking27Systems Management28Phone Books29Monitoring29Reporting30Time Zones30Email30Booking API (Cisco TMSBA)31General31Resolved in 14.1.132Resolved in 14.132Booking32Systems Management33Phone Books34Monitoring35Reporting35Booking API (Cisco TMSBA)36TMS Tools36General36Resolved in 14.037Booking37Monitoring38Systems Management38Phone Books39Reporting39Installation40Booking API40General40Open issues41Limitations43Interoperability45Compatibility with existing integration products45System compatibility45Forwarding and initiation of SNMP traps45Cisco TelePresence Management Server (Appliance)45Upgrading to 14.3.146Before you upgrade46Before upgrading the Cisco TelePresence Management Server appliance46Migrating from Cisco TMS Agent Legacy provisioning46Prerequisites and software dependencies46Upgrade and installation instructions46Using the Bug Search Tool47Getting help47Document revision history48Tamaño: 900 KBPáginas: 49Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosChanges to interoperability1Product documentation1New features2New in 14.42New redundancy model2Conference recurrence improvements2Conference Diagnostics3Resource availability check on extension3Maximum number of automatic extensions4Allow early join4Installer improvements4Improved support for Unified CM clustering4Replace System GUI and functionality improvements5Improvements to the web interface, text strings, and error messages5Phone book support for Unified CM-registered Cisco TelePresence System TC Ser...5Improvements to migration of endpoints from Cisco VCS- to Unified CM-provisioned6Changes to conference encryption logic6Overhaul of the TMS Tools interface6TelePresence Server content port6Scheduling for Cisco TelePresence Server and Cisco TelePresence MCU SIP-trunk...6Conference bridge Numeric ID Quantity6TelePresence Server with WebEx Enabled TelePresence6Improved support for TelePresence Server CDRs7Call Detail Record cause codes for endpoints running Cisco TelePresence TC & ...7Database scanner service7Endpoint description changes7Logs7Improvements to the Conference Event Log7Updated hardware requirements and recommendations8Changes to managed system support8Updated configuration templates9Time Zone Migration Tool9Setup/Teardown buffers9WebEx option key requirement removed9Removed Discover Non-SNMP Systems9TelePresence Conductor scheduling improvements9TelePresence Conductor scheduling limitations10Documentation changes10Other changes10Changes to Cisco TMSBA (Booking API)11Changed in 14.3.213TelePresence Server communication13Escalation of conferences to TelePresence Server13Allocation documented in Cisco TMS Administrator Guide13Field added to Time Zone Update Tool13New in 14.3.113Improvements to the web interface13Security14Endpoints14Logs14New in 14.314Improvements to TelePresence Server support14Improvements to TelePresence Conductor support15Meeting ID quantity setting for TelePresence Server and MCU15Improved support for TelePresence Conductor-managed TelePresence Server and MCU15Configurable length for auto-generated PINs16Notifications to all participants that a scheduled conference is ending16Improved support for CTS / TX endpoints16New scheduling logs and improved log documentation16Improvements to WebEx Enabled TelePresence17Email warning when no setup buffer is included17Database storage optimization17Other changes17New in 14.218Introducing support for Smart Scheduler18WebEx Enabled TelePresence support18Time zone awareness18Updated email template design and functionality20Option to limit MCU conference size in Cisco TMS21New option to update System Connectivity Status21Removed option to modify call route for a No Connect conference21Cisco TelePresence Management Suite Extension Booking API21Changed in 14.222Changes to service pack requirements for Windows Server 2008 and Windows Serv...22HTTPS enabled by default for the Cisco TMS website22Windows Server 2003 ASP.NET version updated23Routing and distribution in cascaded MCU conferences23Removed Enable Cisco CTS Native Interop Call Routing23Add Participants window Last Used tab: number of systems listed23Updated configuration templates24Allocation attempts for scheduled calls24Database snapshot isolation24Conference Control Center Send Message function24Removed support for 3rd party systems24Planned changes for future releases24New in 14.124Cisco TelePresence Conductor scheduling support24New endpoint upgrade API25Cisco Unified CM phonebook sources25Cisco TelePresence Server25New Administrator Guide and web help25Highlighting of fields in Systems > Navigator26Configurable database timeout value when upgrading Cisco TMS26Content Mode options on the Cisco TelePresence MCU27Discontinued support for Cisco TMS Agent Legacy27Discontinued support for Cisco TMSXE 2.x27Editing of local phone books27Trap Log changed to Feedback Log27Format of Active Directory username27Web Conferences27Cisco TMS Installer28Removed the Call Status page for MCUs28Protocol priorities when routing scheduled calls28Option for database re-indexing removed28New in 14.028Release statement28Improved platform security28Improved website security28Improved database security29Updated TMS Tools application29Audit log30Logs30Installer30Obsolete functionality removed30Resolved issues31Resolved in 14.431Booking31Routing32Monitoring33Systems Management33Phone Books35Reporting35Recurrence36TMS Tools36Install and Upgrade37Services37Users and groups37Booking API (Cisco TMSBA)38General39Resolved in 14.3.239Booking39Routing40Monitoring40Systems Management40Phone Books41Reporting41WebEx Enabled TelePresence41Cisco TMSPE41General41Resolved in 14.3.142Booking42Monitoring43Systems Management43Phone Books45Reporting45Booking API (Cisco TMSBA)45WebEx Enabled TelePresence45Database46General46Resolved in 14.347Booking and routing47Monitoring48Database48Systems management49Reporting49Cisco TMSBA (Booking API)49Other49Resolved in 14.2.250Resolved in 14.2.150Resolved in 14.250Booking50Systems Management51Phone Books52Monitoring52Reporting53Time Zones53Email53Booking API (Cisco TMSBA)54General54Resolved in 14.1.155Resolved in 14.155Booking55Systems Management56Phone Books57Monitoring58Reporting58Booking API (Cisco TMSBA)59TMS Tools59General59Resolved in 14.060Booking60Monitoring61Systems Management61Phone Books62Reporting62Installation63Booking API63General63Open issues64Limitations66Interoperability68Compatibility with existing integration products68Changes to requirements68Systems interoperability68Browsers69Other changes to interoperability69Planned changes for future releases69Graphical Monitor69Upgrading to 14.470Before you upgrade70Redundant deployments70Upgrading from a version earlier than 14.270Prerequisites and software dependencies70Upgrade and installation instructions70Using the Bug Search Tool70Technical support71Tamaño: 1 MBPáginas: 72Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosContents2Introduction3Changed behavior4General4Resolved caveats5Settings5Localization5Provisioning5Administration5Known limitations6Cisco products6Open Caveats8Settings8Interoperability9Compatibility with existing integration products9Cisco TMS integration compatibility matrix9Cisco TelePresence VCS interoperability for Provisioning9Installation and Upgrade10Prerequisites and software dependencies10Important notes for installations using Cisco TMS Agent10Important notes for all installations10Upgrading Cisco TMS11Installing Cisco TMS11Checking for updates and getting help12References and related documents13Tamaño: 300 KBPáginas: 14Language: EnglishManuales abiertas
Notas de publicaciónTabla de contenidosContents2Introduction3New features4Changed behavior5Booking API5Provisioning5Resolved issues6Monitoring6Systems Management6Booking API6General7Reporting7Booking7Limitations9Cisco products9Open issues11Interoperability13Compatibility with existing integration products13Cisco TMS integration compatibility matrix13Cisco TelePresence VCS interoperability for Provisioning13Installation and Upgrade14Prerequisites and software dependencies14Important notes for installations using Cisco TMS Agent14Important notes for all installations14Upgrading Cisco TMS15Installing Cisco TMS15Checking for updates and getting help16References and related documents17Tamaño: 200 KBPáginas: 18Language: EnglishManuales abiertas
Guía Del UsuarioTabla de contenidosQuick Reference Guide1Cisco WebEx and TelePresence Scheduling with the WebEx and TelePresence Integration to Outlook1Creating a Meeting1Adding WebEx1Adding TelePresence Rooms1Allowing More People to Join Using Video Devices2Completing Your Booking2Joining the Meeting2Advanced TelePresence Settings2Advanced WebEx Settings2Tamaño: 400 KBPáginas: 2Language: EnglishManuales abiertas
DocumentoTabla de contenidosContents2Introducing Cisco TMS interoperability4Management Models4About the Product Sections4Endpoint Products6Cisco TelePresence System Endpoints running TC Software6At a glance6Configuration Requirements6Network Requirements7Cisco TMS Behind Firewall mode7Cisco TMS Secure-Only mode7Device Notes/Limitations7Cisco IP Video Phone E208At a glance8Configuration Requirements8Network Requirements8Cisco TMS Behind Firewall mode9Cisco TMS Secure-Only mode9Device Notes/Limitations9TANDBERG T150 MXP10At a glance10Configuration Requirements10Network Requirements10Cisco TMS Behind Firewall mode11Cisco TMS Secure-Only mode11Device Notes/Limitations11Cisco TelePresence System MXP Series12At a glance12Configuration Requirements12Network Requirements when Cisco TMS managed13Cisco TMS Behind Firewall mode13Cisco TMS Secure-Only mode13Device Notes/Limitations13Polycom HDX Series Systems15At a glance15Configuration Requirements15Network Requirements16Cisco TMS Behind Firewall mode16Cisco TMS Secure-Only mode16Device Notes/Limitations16Cisco TelePresence Systems (CTS Systems)18At a glance18Cisco TelePresence T3 (and TANDBERG TelePresence T1)18At a glance18Cisco SCCP Endpoints18At a glance18TANDBERG Classic Endpoints19At a glance19Polycom VSX Series19At a glance19Polycom Viewstation Series19At a glance19Polycom FX Series20At a glance20Polycom iPower Endpoints20At a glance20Polycom ViaVideo Endpoints21At a glance21Sony PCS Series21At a glance21VTEL Galaxy Series21At a glance21Aethra VegaStar Series22At a glance22Conferencing Products23Cisco TelePresence MCU 42xx/45xx/8420/851023At a glance23Configuration Requirements23Conference Aliasing Setup23ISDN Calling24Multiple Network Interfaces24Network Requirements24Cisco TMS Behind Firewall mode25Cisco TMS Secure-Only mode25Device Notes/Limitations25Cisco TelePresence Server26At a glance26Configuration Requirements26Conference Aliasing26Multiple Network Interfaces27Network Requirements27Cisco TMS Behind Firewall mode27Cisco TMS Secure-Only mode27Device Notes/Limitations27Cisco TelePresence Conductor28At a glance28TANDBERG MPS28At a glance28TANDBERG MCU28At a glance28Polycom MGC MCU Series29At a glance29Radvision/Cisco viaIP MCUs29At a glance29Infrastructure Products30Cisco Unified Communications Manager30At a glance30Configuration Requirements30Network Requirements when Cisco TMS managed31Cisco TMS Behind Firewall mode31Cisco TMS Secure-Only mode31Device Notes/Limitations31Cisco TelePresence Video Communication Server32At a glance32Configuration Requirements when Cisco TMS managed32Multiple Network Interfaces32Network Requirements32Cisco TMS Behind Firewall mode33Cisco TMS Secure-Only mode33Device Notes/Limitations33Cisco TelePresence Supervisor34At a glance34Configuration Requirements34Multiple Network Interfaces34Network Requirements when Cisco TMS managed34Cisco TMS Behind Firewall mode35Cisco TMS Secure-Only mode35Device Notes/Limitations35Cisco TelePresence ISDN GW36At a glance36Configuration Requirements36Multiple Network Interfaces36Network Requirements when Cisco TMS managed36Cisco TMS Behind Firewall mode37Cisco TMS Secure-Only mode37Device Notes/Limitations37Cisco TelePresence Content Server38At a glance38Cisco TelePresence IP VCR38At a glance38Cisco TelePresence IP Gateway Series38At a glance38TANDBERG ISDN Gateway39At a glance39TANDBERG 3G Gateway39At a glance39TANDBERG EntryPoint39At a glance39Radvision viaIP Gateway40At a glance40TANDBERG Gatekeeper/Border Controller40At a glance40Radvision ECS Gatekeeper41At a glance41Cisco MCM Gatekeeper41At a glance41Appendix A – Management Models42Cisco TMS Managed42Cisco TMS Managed with Behind Firewall Connectivity42Cisco TMS Managed with Secure-Only Connectivity42Cisco TMSPE Provisioned42Cisco Unified Communications Manager Provisioned42Tamaño: 800 KBPáginas: 44Language: EnglishManuales abiertas
Guía Del UsuarioTabla de contenidosQuick Reference Guide1Cisco WebEx and TelePresence Scheduling with Smart Scheduler and WebEx Scheduling Mailbox1Scheduling a Meeting with Smart Scheduler1Creating a Meeting1Adding Telepresence Rooms1Adding WebEx1Adding Call-in Participants1Setting Recurrence and Additional Settings2Making a Recurring Meeting2Additional Settings2Completing Your Booking2Inviting People to Your Meeting2Joining the Meeting2Scheduling a Meeting with WebEx Scheduling Mailbox2Tamaño: 200 KBPáginas: 2Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction5Zones6ISDN zones6Area code rules7IP zones8Gateway resource pool8Adding systems10Automatic system discovery10Add systems10Feedback from Cisco TMS when adding systems, rooms and equipment11Adding a Cisco TelePresence Content Server11How pre-registration works12Configuring the DHCP server12Persistent settings12Swap a system in Cisco TMS13Replace system function13System tracked by IP address13System tracked by Host Name13System tracked by MAC address14Support for remote systems15How the communication works15Reachable on public Internet15Behind firewall15Plugging in at remote location15Adding a remote system to Cisco TMS16A system already added to Cisco TMS16A system not added to Cisco TMS16Setting an endpoint in public16Booking16Phonebooks16Software upgrade17Statistics and monitoring17Cisco TMS configuration17User permissions19User Administration19User Information and preferences19Limiting access to Cisco TMS/Locking out a set of users20Groups20Access to different parts of Cisco TMS21Users21Default Groups22Default System Access22Phone Books23Local Directory23Global Directory23Corporate Directory23Setting phone books on systems23Cisco TMS features25Operator conferences25Operator conference features:25How to set up an operator conference25Provisioning directory25Troubleshooting the Cisco TMS components27Phonebook (Corporate Directory) errors27TMSDatabaseScannerService27Symptoms28How to fix28TMSLiveService28Symptoms28How to fix28TMSPLCMDirectoryService29Symptoms29How to fix29TMSSchedulerService29Symptoms29How to fix29TMSSnmpService (formerly TMSWatchdogServiceStarter.exe)29Symptoms30How to fix30TMSServerDiagnosticsService30Symptoms30How to fix30Cisco TMS Database Management Service (optional)31Symptoms31How to fix31TMSAgentService31Symptoms31How to fix31The Web server31Symptoms32How to fix33Java Applet – Monitoring33What it does33Symptoms33How to fix33The database34Symptoms34How to fix34Related documents36Disclaimers and notices37Tamaño: 200 KBPáginas: 37Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosTable of Contents2Introduction5Zones6ISDN zones6Example:6Area code rules7IP zones8Gateway resource pool8ISDN Zone8Adding systems10Automatic system discovery10Add systems10Add Systems tab10From List tab10Pre Register Systems tab11Add Rooms/Equipment tab11Feedback from Cisco TMS when adding systems, rooms and equipment11Adding a Cisco TelePresence Content Server11Adding Cisco Unified CM and CTS to Cisco TMS12Preparations12Adding the Cisco Unified CM and CTSs13Adding a Cisco TelePresence Recording Server13How pre-registration works13Configuring the DHCP server14If you are using a Windows 2000/2003 DHCP server, add the following settings in the DHCP Manager14If you are using ISC’s DHCP-server, put the following statements in dhcpd.conf.14Persistent settings14Swap a system in Cisco TMS14Replace system function15System tracked by IP address15System tracked by Host Name15System tracked by MAC address15Support for remote systems/SoHo systems17How the communication works17Reachable on public Internet17Behind firewall17Plugging in at remote location17Adding a remote system to Cisco TMS18A system already added to Cisco TMS18A system not added to Cisco TMS18Setting an endpoint in public18Booking18Phonebooks18Calendar19Software upgrade19Statistics and monitoring19Cisco TMS configuration19User permissions21User Administration21Site Administrator21Video Unit Administrator21Users21User Information and preferences21Limiting access to Cisco TMS/Locking out a set of users22Groups22Access to different parts of Cisco TMS23Users23Default Groups24Default System Access24Phone Books25Local Directory25Global Directory25Corporate Directory25Setting phone books on systems25Cisco TMS features27Operator conferences27Operator conference features:27How to set up an operator conference27Provisioning directory27Troubleshooting the Cisco TMS components29Phonebook (Corporate Directory) errors29TMSDatabaseScannerService29Symptoms30How to fix30TMSLiveService30Symptoms30How to fix30TMSPLCMDirectoryService31Symptoms31How to fix31TMSSchedulerService31Symptoms31How to fix31TMSSnmpService (formerly TMSWatchdogServiceStarter.exe)31Symptoms32How to fix32TMSServerDiagnosticsService32Symptoms32How to fix32Cisco TMS Database Management Service (optional)33Symptoms33How to fix33TMSAgentService33Symptoms33How to fix33The Web server33TMS33tms/public34pwx34XAPSite34TMSConferenceAPI34TMSAgent34AnalyticalExtension (if utilized)34Symptoms34How to fix35Java Applet – Monitoring35What it does35Symptoms35How to fix35Authentication35Java installation35Proxy issues35Slow or incomplete loading36The database36Symptoms36How to fix36Related documents38Disclaimers and notices39Tamaño: 400 KBPáginas: 39Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction4Zones5ISDN zones5Example:5Area code rules6IP zones7Gateway resource pool7ISDN Zone7Adding systems9Automatic system discovery9Add systems9Add Systems tab9From List tab9Pre Register Systems tab10Add Rooms/Equipment tab10Feedback from Cisco TMS when adding systems, rooms and equipment10Adding a Cisco TelePresence Content Server10Adding Cisco Unified CM and registered endpoints to Cisco TMS11Preparing the Cisco Unified CM11Preparations for adding CTS endpoints11Preparations for adding endpoints running TE and TC software12Adding the systems12Adding a Cisco TelePresence Recording Server12How pre-registration works13Configuring the DHCP server13If you are using a Windows 2000/2003 DHCP server, add the following settings in the DHCP Manager13If you are using ISC’s DHCP-server, put the following statements in dhcpd.conf.13Persistent settings13Swap a system in Cisco TMS14Replace system function14System tracked by IP address14System tracked by Host Name14System tracked by MAC address15Support for remote systems/SoHo systems16How the communication works16Reachable on Public Internet16Behind Firewall16Plugging in at remote location16Adding a remote system to Cisco TMS17A system already added to Cisco TMS17A system not added to Cisco TMS17Setting an endpoint in public17Booking17Phonebooks18Calendar18Software upgrade18Statistics and monitoring18Cisco TMS configuration18User permissions20User Administration20Site Administrator20Video Unit Administrator20Users20User information and preferences20Limiting access to Cisco TMS/Locking out a set of users21Groups22Access to different parts of Cisco TMS22Users22Default Groups23Default System Access23Phone books24Local Directory24Global Directory24Corporate Directory24Setting phone books on systems24Cisco TMS features26Operator conferences26Operator conference features:26How to set up an operator conference26Provisioning directory27Troubleshooting the Cisco TMS components28Phone book (Corporate Directory) errors28TMSDatabaseScannerService28Symptoms29How to fix29TMSLiveService29Symptoms29How to fix29TMSPLCMDirectoryService30Symptoms30How to fix30TMSSchedulerService30Symptoms30How to fix30TMSSnmpService (formerly TMSWatchdogServiceStarter.exe)30Symptoms31How to fix31TMSServerDiagnosticsService31Symptoms31How to fix32TMSAgentService32Symptoms32How to fix32The web server32TMS32tms/public32pwx32XAPSite33TMSConferenceAPI33TMSAgent33AnalyticsExtension (if utilized)33Symptoms33How to fix33Java Applet – Monitoring34What it does34Symptoms34How to fix34Authentication34Java installation34Proxy issues34Slow or incomplete loading34The database35Symptoms35How to fix35Bibliography36Tamaño: 400 KBPáginas: 37Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction10Cisco TMS overview11Web page features and layout12Portal13Sitemap14Cisco Scheduler14Cisco TMS components16Internet Information Services web server and applications16The tmsng SQL database17Windows services17TMS Tools application19Setting up Cisco TMS20Adding release and option keys21Getting your Cisco TMS release key21Entering keys during Cisco TMS upgrades21Entering release keys post installation21Entering option keys post installation21How groups and permissions work23Group membership23System permissions23Setting up initial group permissions24Adding user accounts and profiles25Language setting25Reviewing and setting defaults27General settings27Network settings27Mail settings29Conference settings29Using configuration templates30Creating a new configuration template30Viewing a configuration template30Editing a template30Applying templates to systems31Creating a new configuration template from an existing template31Custom configuration and commands32Routing33Protocols and call control34IP34ISDN34How call protocols are prioritized34What infrastructure does Cisco TMS use for routing?36MCU36ISDN Gateway36Gatekeeper37Cisco Unified Communications Manager37Distribution38How zones work39Setting up an IP Zone41Setting a zone on one or more systems41Setting up an ISDN zone42Example42Creating area code rules43Setting a zone on one or more systems44System management overview45Supported systems46System types supported by Cisco TMS46System locations46How endpoints are managed by Cisco TMS47Cisco TMS controlled47Cisco TMSPE provisioned47Cisco Unified CM registered48Room48Infrastructure systems49Booking49Monitoring49Software versions49Systems behind a firewall/NAT50Booking50Statistics and monitoring50Software upgrades50Phone books51Configuration templates51Configuration backup and restore51System replacement51How systems are added to Cisco TMS52Automatic discovery52Manual addition52Through Cisco Unified CM52Provisioning53Pre-registration53How Cisco TMS communicates with managed systems54The addresses that systems use to contact Cisco TMS54System connectivity status54How persistent settings work57Adding and managing systems58Setting up default system folders59Adding systems60Using automatic discovery60Adding by IP addresses or DNS names60Pre-registering endpoints62Adding rooms or equipment62Adding endpoints behind a firewall/NAT63Adding Cisco Unified CM and registered endpoints64Adding TelePresence Conductor and registered MCUs66Managing systems72Viewing and editing a system72Swapping an endpoint72Upgrading Cisco TMS-controlled endpoints73Purging a system74Navigator76Folder actions76Navigating the folder tree77Endpoints78Cisco VCS, legacy gatekeepers, and border controllers83Cisco Unified CM90Cisco TelePresence Supervisor MSE 805093TelePresence Conductor96MCUs and TelePresence Server100Gateways106Content servers and recording servers109Rooms and equipment113Add Systems116Folder and System Permissions119Ticketing Service121Ticket statuses121In-page system management121System Overview123Manage Dial Plan124Provisioning125Users125FindMe127Devices128Configuration Backup129Perform Backup129Perform Restore129Backup/Restore Activity Status130Configuration Templates131Configuration Templates main page131Select Settings for Configuration Template131Configuration Template Activity Status133System Upgrade135Cisco TMS systems135Systems managed by the Provisioning Extension135Upgrade modes135Buttons for upgrading135Select Software and Release Keys136Software Manager136System Upgrade Activity Status137Purge Systems139Event Notification Manager140Select Event Types140System status reporting142Booking143Conference Basics144What is a conference?144What is a participant?144What is a Video Conference Master?144Routing and MCUs144How are conference layout options controlled?144Booking a conference146Booking a conference with remote systems148Viewing and editing existing conferences148Booking and editing conferences with Cisco TelePresence Conductor149New Conference150Basic Settings150Advanced Settings151Participants tab152Conference Information tab154Connection Settings tab154MCU Settings156Cisco TelePresence Conductor Settings tab162List Conferences164Query164List Conference165List References167Conferences and references167Creating a reference167Deleting references167Sorting references167Searching for references167Ad Hoc Booking168Displaying systems168Checking availability and reserving systems168Booking on behalf of someone else168Entering a billing code169Participant Templates170Settings171Conference Templates172Editing and using a conference template172Monitoring173Monitoring and managing conferences174Conference Control Center174Graphical Monitor174Map Monitor175Operator conferences176Conference Control Center177Search field and folder view177Conference Overview178Conference Events182System Tickets182Sound Alerts button182Graphical Monitor184View folders and systems184Map Monitor186Setting up an organization in Map Monitor186Options in the background menu186System icons188System status188Creating and managing phone books189Phone book basics190The role of phone book sources190Hierarchical phone books190Default source and phone book190Phone book routing190Phone book types191Corporate directory191Global directory191Local directory191Setting the phone book type for all systems191Creating a phone book193Creating a phone book hierarchy193Alternate way of generating phone book194Granting access to phone books195Cisco TMS users195Provisioning users195Setting phone books on systems196One phone book on multiple systems196Multiple phone books on a single system196Setting global directory update frequency196Exporting contacts to a file197Manage Phone Books198Sources198Access Control199Manage Phone Book Sources200Source types and configurations200Cisco Unified Communications Manager207Viewing contacts208Phone Book and Source Activity Status209Reporting210Reporting basics211Types of data211How log purge settings affect reporting211Creating a report212Exporting data to an Excel sheet213Using reporting templates214Creating a template214Viewing and running template searches214Editing and deleting a template214Call Detail Records216What is a call detail record?216Endpoints216MCUs216Gatekeeper and VCS216Users217Content Servers217Gateways217Billing Code Statistics218Conferences219Conference Statistics219Conference Resources219Events219Scheduling Interfaces219Bridging Methods220System221Ticket Log221Feedback Log221Connection Error221System Connection221Authentication Failure221Boot221FTP Audit222Low Battery on Remote Control222Network223Packet Loss Log223Packet Loss Conference223Bandwidth Usage223Network History223Return on Investment224Calculating ROI224CO2 Savings225Calculating CO2 Savings225Administrative Tools226Configuration227General Settings227Network Settings229Email Settings234Edit Email Templates234Conference Settings235Statistics Settings240Provisioning Extension Settings241Manage Ticket Error Levels242Manage Event Notification Error Levels247User Administration248Groups248Users254Default Groups257Default System Permissions257Locations258ISDN Zones258IP Zones259Billing Codes261Manage Billing Codes261Billing Codes Activity Status262Activity Status263Analytics Extension264TMS Server Maintenance265Database Server Date and Time Settings265TMS Diagnostics265Database Server Disk space265TMS Server Disk space265Database Files and Size Info265Purge Old Data in Database Tables Plan265TMS Tickets268Provisioning Extension Diagnostics269Alarms269System Status269VCS Communication269Audit Log271TMS Tools273Configuration274Database Connection Settings274Directory Locations276Security Settings277Encryption Key277TLS Client Certificates277Advanced Security Settings277Utilities279Change User Domain279Generate Phone Book279Diagnostic Tools280SNMP Connectivity Checking Tool280Scan Database for Encryption Key Mismatch280Redundant deployments281Preliminary information282Communication with managed systems282Supported configurations282Licensing282Database redundancy282Cisco TelePresence Management Suite Provisioning Extension282Deploying with a load balancer283Recommended hardware283Active directory and user authentication requirements283Communication with managed systems283Architectural overview and network diagram284Installing and configuring285The network load balancer, protocols and probes286Scheduled tasks287Live Service and the Conference Control Center288Upgrading Cisco TMS289Recovery in case of a failing node290Deploying a hot standby291Setting up the primary Cisco TMS server291Setting up the secondary Cisco TMS server292Synchronizing local files292Optional: Enable TLS client certificates292Upgrading Cisco TMS293Recovery if the primary server fails293Database redundancy295Database mirroring295Failover clustering296Backups296Example ACE configuration297Local files for synchronization301Troubleshooting302Website scenarios303Cisco TMS does not load303System scenarios305New systems are not automatically discovered305System information and status outdated305Scheduled events not starting305Tickets not raised305Conference scenarios307Call does not start307Java applet scenarios308Username and password prompt keeps reappearing308Applet does not load308Applet is slow to load or will not load completely308Conference snapshots are not displayed on some clients309Troubleshooting monitoring309Phone book scenarios311Phone book (Corporate Directory) errors311Polycom endpoints do not get phone books311Reporting scenarios312No CDRs from endpoints running Cisco TC and TE software312No CDRs from Cisco TelePresence MCU312No CDRs from Cisco TelePresence Server313No CDRs from Polycom endpoints313No statistics for legacy TANDBERG systems313Cause Codes315Bibliography319Tamaño: 6 MBPáginas: 320Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction11Cisco TMS overview12Web page features and layout13Portal14Sitemap15Cisco TMS components16Internet Information Services web server and applications16The tmsng SQL database17Windows services17TMS Tools application19Setting up Cisco TMS20Adding release and option keys21Getting your Cisco TMS release key21Entering keys during Cisco TMS upgrades21Entering release keys post installation21Entering option keys post installation21How groups and permissions work23Group membership23System permissions23Setting up initial group permissions24Adding user accounts and profiles25Language setting25WebEx Enabled TelePresence25WebEx site and user credentials26Reviewing and setting defaults27General settings27Network settings27Mail settings29Conference settings29Using configuration templates30Creating a new configuration template30Viewing a configuration template30Editing a template30Applying templates to systems31Creating a new configuration template from an existing template31Custom configuration and commands32Setting up WebEx Single Sign On33Entering settings for your WebEx sites33Obtaining certificates for use with WebEx34Setting up SSO and installing the certificate35Enabling Active Directory lookup37Routing38Introduction to routing39The Main participant40Protocols and call control42IP42ISDN42How call protocols are prioritized42What infrastructure does Cisco TMS use for routing?44MCU44Cisco TelePresence Conductor46Gatekeeper46ISDN Gateway46Cisco Unified Communications Manager47How zones work48Setting up an IP Zone50Setting a zone on one or more systems50Setting up an ISDN zone51Example51Creating area code rules52Setting a zone on one or more systems53System management overview54Supported systems55System types supported by Cisco TMS55System locations55How endpoints are managed by Cisco TMS56Cisco TMS controlled56Cisco TMSPE provisioned56Cisco Unified CM registered57Room57Changing management modes57Infrastructure systems58Booking58Monitoring58Software versions58Systems behind a firewall/NAT59Booking59Statistics and monitoring59Software upgrades59Phone books60Configuration templates60Configuration backup and restore60System replacement60How systems are added to Cisco TMS61Automatic discovery61Manual addition61Through Cisco Unified CM61Provisioning62Pre-registration62How Cisco TMS communicates with managed systems63The addresses that systems use to contact Cisco TMS63System connectivity status63How persistent settings work66Adding and managing systems67Setting up default system folders68Adding systems69Using automatic discovery69Adding by IP addresses or DNS names69Pre-registering endpoints71Adding rooms or equipment71Adding endpoints behind a firewall/NAT72Adding Cisco Unified CM and registered endpoints73Managing systems76Viewing and editing a system76Swapping an endpoint76Upgrading Cisco TMS-controlled endpoints78Purging a system78Navigator80Folder actions80Navigating the folder tree81Endpoints82Cisco VCS, legacy gatekeepers, and border controllers87Cisco Unified CM93Cisco TelePresence Supervisor MSE 805096TelePresence Conductor100MCUs and TelePresence Server104Gateways110Content servers and recording servers113Rooms and equipment117Add Systems120Folder and System Permissions123Ticketing Service125Ticket statuses125In-page system management125System Overview127Manage Dial Plan128Provisioning129Users129FindMe131Devices132Configuration Backup133Perform Backup133Perform Restore133Backup/Restore Activity Status134Configuration Templates135Configuration Templates main page135Select Settings for Configuration Template135Configuration Template Activity Status138System Upgrade139Cisco TMS systems139Systems managed by the Provisioning Extension139Upgrade modes139Buttons for upgrading139Select Software and Release Keys140Software Manager140System Upgrade Activity Status141Purge Systems143Event Notification Manager144Select Event Types144System status reporting146Booking147Conference Basics148What is a conference?148What is a participant?148What is a Video Conference Master?148Routing and MCUs148Port usage on MCUs148How are conference layout options controlled?149Booking a conference150Booking a conference with remote systems152Viewing and editing existing conferences152Booking and editing conferences with Cisco TelePresence Conductor153New Conference155Basic Settings155Advanced Settings156Participants tab158WebEx Details tab159Connection Settings tab159MCU Settings tab161TelePresence Conductor Settings tab161Conference Information tab161Webex Details tab161MCU Settings161Cisco TelePresence Conductor Settings168List Conferences170Time zone display170Query170List Conference171View Conference172List References173Conferences and references173Creating a reference173Deleting references173Sorting references173Searching for references173Ad Hoc Booking174Displaying systems174Checking availability and reserving systems174Booking on behalf of someone else174Entering a billing code175Participant Templates176Creating a new participant template176Booking a conference with an unmanaged system176Sending out the conference information176Settings177Conference Templates179Editing and using a conference template179Monitoring180Monitoring and managing conferences181Conference Control Center181Graphical Monitor181Map Monitor182Operator conferences183Conference Control Center184Search field and folder view184Conference Overview185Conference Events189System Tickets189Sound Alerts button189Graphical Monitor191View folders and systems191Map Monitor193Setting up an organization in Map Monitor193Options in the background menu193System icons195System status195Creating and managing phone books196Phone book basics197The role of phone book sources197Hierarchical phone books197Default source and phone book197Phone book routing197Phone book types198Corporate directory198Global directory198Local directory198Setting the phone book type for all systems198Creating a phone book200Creating a phone book hierarchy200Alternate way of generating phone book201Granting access to phone books202Cisco TMS users202Provisioning users202Setting phone books on systems203One phone book on multiple systems203Multiple phone books on a single system203Setting global directory update frequency203Exporting contacts to a file204Manage Phone Books205Sources205Access Control206Manage Phone Book Sources207Source types and configurations207Cisco Unified Communications Manager214Viewing contacts215Phone Book and Source Activity Status216Reporting217Reporting basics218Types of data218How log purge settings affect reporting218Creating a report219Exporting data to an Excel sheet220Using reporting templates221Creating a template221Viewing and running template searches221Editing and deleting a template221Call Detail Records223What is a call detail record?223Endpoints223MCUs223Gatekeeper and VCS223Users224Content Servers224Gateways224Billing Code Statistics225Conferences226Conference Statistics226Conference Resources226Events226Scheduling Interfaces226Bridging Methods227System228Ticket Log228Feedback Log228Connection Error228System Connection228Authentication Failure228Boot228FTP Audit229Low Battery on Remote Control229Network230Packet Loss Log230Packet Loss Conference230Bandwidth Usage230Network History230Return on Investment231Calculating ROI231CO2 Savings232Calculating CO2 Savings232Administrative Tools233Configuration234General Settings234Network Settings236Email Settings241Edit Email Templates242Conference Settings248WebEx Settings253Statistics Settings256Provisioning Extension Settings256Manage Ticket Error Levels258Manage Event Notification Error Levels263User Administration264Groups264Users270Default Groups272Default System Permissions273Locations274ISDN Zones274IP Zones275Billing Codes277Manage Billing Codes277Billing Codes Activity Status278Activity Status279Analytics Extension280TMS Server Maintenance281Database Server Date and Time Settings281TMS Diagnostics281Database Server Disk space281TMS Server Disk space281Database Files and Size Info281Purge Old Data in Database Tables Plan281TMS Tickets284Provisioning Extension Diagnostics285Alarms285System Status285VCS Communication285Audit Log287TMS Tools289Configuration290Database Connection Settings290Directory Locations292Security Settings293Encryption Key293TLS Client Certificates293Advanced Security Settings293Utilities295Change User Domain295Generate Phone Book295Diagnostic Tools296SNMP Connectivity Checking Tool296Scan Database for Encryption Key Mismatch296Redundant deployments297Preliminary information298Communication with managed systems298Supported configurations298Licensing298Database redundancy298Cisco TelePresence Management Suite Provisioning Extension298Deploying with a load balancer299Recommended hardware299Active directory and user authentication requirements299Communication with managed systems299Architectural overview and network diagram300Installing and configuring301The network load balancer, protocols and probes302Scheduled tasks303Live Service and the Conference Control Center304Upgrading Cisco TMS305Recovery in case of a failing node306Deploying a hot standby307Setting up the primary Cisco TMS server307Setting up the secondary Cisco TMS server308Synchronizing local files308Optional: Enable TLS client certificates308Upgrading Cisco TMS309Recovery if the primary server fails309Database redundancy311Database mirroring311Failover clustering312Backups312Example ACE configuration313Local files for synchronization317Troubleshooting318Using the logs319Downloading log files319Locating the logs on the server319Log overview319Changing the log levels321Reading the logs322Website scenarios324Cisco TMS does not load324System scenarios326New systems are not automatically discovered326System information and status outdated326Scheduled events not starting326Tickets not raised326Conference scenarios328Call does not start328Java applet scenarios329Username and password prompt keeps reappearing329Applet does not load329Applet is slow to load or will not load completely329Troubleshooting monitoring330Phone book scenarios332Phone book (Corporate Directory) errors332Polycom endpoints do not get phone books332Reporting scenarios333No CDRs from endpoints running Cisco TC and TE software333No CDRs from Cisco TelePresence MCU333No CDRs from Cisco TelePresence Server334No CDRs from Polycom endpoints334No statistics for legacy TANDBERG systems334Cause Codes336Bibliography340Accessibility notice341Tamaño: 5 MBPáginas: 342Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction10Cisco TMS overview11Web page features and layout12Portal13Sitemap14Cisco TMS components15Internet Information Services web server and applications15The tmsng SQL database16Windows services16TMS Tools application18Setting up Cisco TMS19Adding release and option keys20Getting your Cisco TMS release key20Entering keys during Cisco TMS upgrades20Entering release keys post installation20Entering option keys post installation20How groups and permissions work22Group membership22System permissions22Setting up initial group permissions23Adding user accounts and profiles24Language setting24WebEx Enabled TelePresence24WebEx site and user credentials25Reviewing and setting defaults26General settings26Network settings26Mail settings28Conference settings28Using configuration templates29Creating a new configuration template29Viewing a configuration template29Editing a template29Applying templates to systems30Creating a new configuration template from an existing template30Custom configuration and commands31Setting up WebEx Single Sign On32Entering settings for your WebEx sites32Obtaining certificates for use with WebEx33Setting up SSO and installing the certificate34Enabling Active Directory lookup36Routing37Introduction to routing38The Main participant39Protocols and call control41IP41ISDN41How call protocols are prioritized41What infrastructure does Cisco TMS use for routing?43MCU43Distribution43Cisco TelePresence Conductor44Gatekeeper44ISDN Gateway45Cisco Unified Communications Manager45How zones work46Setting up an IP Zone48Setting a zone on one or more systems48Setting up an ISDN zone49Example49Creating area code rules50Setting a zone on one or more systems51System management overview52Supported systems53System types supported by Cisco TMS53System locations53How endpoints are managed by Cisco TMS54Cisco TMS controlled54Cisco TMSPE provisioned54Cisco Unified CM registered55Room55Infrastructure systems56Booking56Monitoring56Software versions56Systems behind a firewall/NAT57Booking57Statistics and monitoring57Software upgrades57Phone books58Configuration templates58Configuration backup and restore58System replacement58How systems are added to Cisco TMS59Automatic discovery59Manual addition59Through Cisco Unified CM59Provisioning60Pre-registration60How Cisco TMS communicates with managed systems61The addresses that systems use to contact Cisco TMS61System connectivity status61How persistent settings work64Adding and managing systems65Setting up default system folders66Adding systems67Using automatic discovery67Adding by IP addresses or DNS names67Pre-registering endpoints69Adding rooms or equipment69Adding endpoints behind a firewall/NAT70Adding Cisco Unified CM and registered endpoints71Managing systems74Viewing and editing a system74Swapping an endpoint74Upgrading Cisco TMS-controlled endpoints75Purging a system76Navigator78Folder actions78Navigating the folder tree79Endpoints80Cisco VCS, legacy gatekeepers, and border controllers85Cisco Unified CM92Cisco TelePresence Supervisor MSE 805095TelePresence Conductor98MCUs and TelePresence Server102Gateways108Content servers and recording servers111Rooms and equipment115Add Systems118Folder and System Permissions121Ticketing Service123Ticket statuses123In-page system management123System Overview125Manage Dial Plan126Provisioning127Users127FindMe129Devices130Configuration Backup131Perform Backup131Perform Restore131Backup/Restore Activity Status132Configuration Templates133Configuration Templates main page133Select Settings for Configuration Template133Configuration Template Activity Status135System Upgrade137Cisco TMS systems137Systems managed by the Provisioning Extension137Upgrade modes137Buttons for upgrading137Select Software and Release Keys138Software Manager138System Upgrade Activity Status139Purge Systems141Event Notification Manager142Select Event Types142System status reporting144Booking145Conference Basics146What is a conference?146What is a participant?146What is a Video Conference Master?146Routing and MCUs146Port usage on MCUs146How are conference layout options controlled?147Booking a conference148Booking a conference with remote systems150Viewing and editing existing conferences150Booking and editing conferences with Cisco TelePresence Conductor151New Conference153Basic Settings153Advanced Settings154Participants tab156Conference Information tab157Connection Settings tab157MCU Settings159Cisco TelePresence Conductor Settings tab165List Conferences167Time zone display167Query167List Conference168List References170Conferences and references170Creating a reference170Deleting references170Sorting references170Searching for references170Ad Hoc Booking171Displaying systems171Checking availability and reserving systems171Booking on behalf of someone else171Entering a billing code172Participant Templates173Settings174Conference Templates175Editing and using a conference template175Monitoring176Monitoring and managing conferences177Conference Control Center177Graphical Monitor177Map Monitor178Operator conferences179Conference Control Center180Search field and folder view180Conference Overview181Conference Events185System Tickets185Sound Alerts button185Graphical Monitor187View folders and systems187Map Monitor189Setting up an organization in Map Monitor189Options in the background menu189System icons191System status191Creating and managing phone books192Phone book basics193The role of phone book sources193Hierarchical phone books193Default source and phone book193Phone book routing193Phone book types194Corporate directory194Global directory194Local directory194Setting the phone book type for all systems194Creating a phone book196Creating a phone book hierarchy196Alternate way of generating phone book197Granting access to phone books198Cisco TMS users198Provisioning users198Setting phone books on systems199One phone book on multiple systems199Multiple phone books on a single system199Setting global directory update frequency199Exporting contacts to a file200Manage Phone Books201Sources201Access Control202Manage Phone Book Sources203Source types and configurations203Cisco Unified Communications Manager210Viewing contacts211Phone Book and Source Activity Status212Reporting213Reporting basics214Types of data214How log purge settings affect reporting214Creating a report215Exporting data to an Excel sheet216Using reporting templates217Creating a template217Viewing and running template searches217Editing and deleting a template217Call Detail Records219What is a call detail record?219Endpoints219MCUs219Gatekeeper and VCS219Users220Content Servers220Gateways220Billing Code Statistics221Conferences222Conference Statistics222Conference Resources222Events222Scheduling Interfaces222Bridging Methods223System224Ticket Log224Feedback Log224Connection Error224System Connection224Authentication Failure224Boot224FTP Audit225Low Battery on Remote Control225Network226Packet Loss Log226Packet Loss Conference226Bandwidth Usage226Network History226Return on Investment227Calculating ROI227CO2 Savings228Calculating CO2 Savings228Administrative Tools229Configuration230General Settings230Network Settings232Email Settings237Edit Email Templates238Conference Settings244WebEx Settings249Statistics Settings251Provisioning Extension Settings252Manage Ticket Error Levels254Manage Event Notification Error Levels259User Administration260Groups260Users266Default Groups268Default System Permissions269Locations270ISDN Zones270IP Zones271Billing Codes273Manage Billing Codes273Billing Codes Activity Status274Activity Status275Analytics Extension276TMS Server Maintenance277Database Server Date and Time Settings277TMS Diagnostics277Database Server Disk space277TMS Server Disk space277Database Files and Size Info277Purge Old Data in Database Tables Plan277TMS Tickets280Provisioning Extension Diagnostics281Alarms281System Status281VCS Communication281Audit Log283TMS Tools285Configuration286Database Connection Settings286Directory Locations288Security Settings289Encryption Key289TLS Client Certificates289Advanced Security Settings289Utilities291Change User Domain291Generate Phone Book291Diagnostic Tools292SNMP Connectivity Checking Tool292Scan Database for Encryption Key Mismatch292Redundant deployments293Preliminary information294Communication with managed systems294Supported configurations294Licensing294Database redundancy294Cisco TelePresence Management Suite Provisioning Extension294Deploying with a load balancer295Recommended hardware295Active directory and user authentication requirements295Communication with managed systems295Architectural overview and network diagram296Installing and configuring297The network load balancer, protocols and probes298Scheduled tasks299Live Service and the Conference Control Center300Upgrading Cisco TMS301Recovery in case of a failing node302Deploying a hot standby303Setting up the primary Cisco TMS server303Setting up the secondary Cisco TMS server304Synchronizing local files304Optional: Enable TLS client certificates304Upgrading Cisco TMS305Recovery if the primary server fails305Database redundancy307Database mirroring307Failover clustering308Backups308Example ACE configuration309Local files for synchronization313Troubleshooting314Website scenarios315Cisco TMS does not load315System scenarios317New systems are not automatically discovered317System information and status outdated317Scheduled events not starting317Tickets not raised317Conference scenarios319Call does not start319Java applet scenarios320Username and password prompt keeps reappearing320Applet does not load320Applet is slow to load or will not load completely320Conference snapshots are not displayed on some clients321Troubleshooting monitoring321Phone book scenarios323Phone book (Corporate Directory) errors323Polycom endpoints do not get phone books323Reporting scenarios324No CDRs from endpoints running Cisco TC and TE software324No CDRs from Cisco TelePresence MCU324No CDRs from Cisco TelePresence Server325No CDRs from Polycom endpoints325No statistics for legacy TANDBERG systems325Cause Codes327Bibliography331Tamaño: 7 MBPáginas: 332Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction11Cisco TMS overview12Web page features and layout13Portal14Sitemap15Cisco TMS components16Internet Information Services web server and applications16The tmsng SQL database17Windows services17TMS Tools application19Setting up Cisco TMS20Adding release and option keys21Getting your Cisco TMS release key21Entering keys during Cisco TMS upgrades21Entering release keys post installation21Entering option keys post installation21How groups and permissions work23Group membership23System permissions23Setting up initial group permissions24Adding user accounts and profiles25Language setting25WebEx Enabled TelePresence25WebEx site and user credentials26Reviewing and setting defaults27General settings27Network settings27Mail settings29Conference settings29Using configuration templates30Creating a new configuration template30Viewing a configuration template30Editing a template30Applying templates to systems31Creating a new configuration template from an existing template31Custom configuration and commands32Setting up WebEx Single Sign On33Entering settings for your WebEx sites33Obtaining certificates for use with WebEx34Setting up SSO and installing the certificate35Enabling Active Directory lookup37Routing38Introduction to routing39The Main participant40Allocation41Protocols and call control42IP42ISDN42How call protocols are prioritized42What infrastructure does Cisco TMS use for routing?44MCU44Cisco TelePresence Conductor46Gatekeeper46ISDN Gateway46Cisco Unified Communications Manager47How zones work48Setting up an IP Zone50Setting a zone on one or more systems50Setting up an ISDN zone51Example51Creating area code rules52Setting a zone on one or more systems53System management overview54Supported systems55System types supported by Cisco TMS55System locations55How endpoints are managed by Cisco TMS56Cisco TMS controlled56Cisco TMSPE provisioned56Cisco Unified CM registered57Room57Changing management modes57Infrastructure systems58Booking58Monitoring58Software versions58Systems behind a firewall/NAT59Booking59Statistics and monitoring59Software upgrades59Phone books60Configuration templates60Configuration backup and restore60System replacement60How systems are added to Cisco TMS61Automatic discovery61Manual addition61Through Cisco Unified CM61Provisioning62Pre-registration62How Cisco TMS communicates with managed systems63The addresses that systems use to contact Cisco TMS63System connectivity status63How persistent settings work66Adding and managing systems67Setting up default system folders68Adding systems69Using automatic discovery69Adding by IP addresses or DNS names69Pre-registering endpoints71Adding rooms or equipment71Adding endpoints behind a firewall/NAT72Adding Cisco Unified CM and registered endpoints73Managing systems76Viewing and editing a system76Swapping an endpoint76Upgrading Cisco TMS-controlled endpoints78Purging a system78Navigator80Folder actions80Navigating the folder tree81Endpoints82Cisco VCS, legacy gatekeepers, and border controllers87Cisco Unified CM93Cisco TelePresence Supervisor MSE 805096TelePresence Conductor100MCUs and TelePresence Server104Gateways110Content servers and recording servers113Rooms and equipment117Add Systems120Folder and System Permissions123Ticketing Service125Ticket statuses125In-page system management125System Overview127Manage Dial Plan128Provisioning129Users129FindMe131Devices132Configuration Backup133Perform Backup133Perform Restore133Backup/Restore Activity Status134Configuration Templates135Configuration Templates main page135Select Settings for Configuration Template135Configuration Template Activity Status138System Upgrade139Cisco TMS systems139Systems managed by the Provisioning Extension139Upgrade modes139Buttons for upgrading139Select Software and Release Keys140Software Manager140System Upgrade Activity Status141Purge Systems143Event Notification Manager144Select Event Types144System status reporting146Booking147Conference Basics148What is a conference?148What is a participant?148What is a Video Conference Master?148Routing and MCUs148Port usage on MCUs148How are conference layout options controlled?149Booking a conference150Booking a conference with remote systems152Viewing and editing existing conferences152Booking and editing conferences with Cisco TelePresence Conductor153New Conference155Basic Settings155Advanced Settings156Participants tab158WebEx Details tab159Connection Settings tab159MCU Settings tab161TelePresence Conductor Settings tab161Conference Information tab161Webex Details tab161MCU Settings161Cisco TelePresence Conductor Settings168List Conferences170Time zone display170Query170List Conference171View Conference172List References173Conferences and references173Creating a reference173Deleting references173Sorting references173Searching for references173Ad Hoc Booking174Displaying systems174Checking availability and reserving systems174Booking on behalf of someone else174Entering a billing code175Participant Templates176Creating a new participant template176Booking a conference with an unmanaged system176Sending out the conference information176Settings177Conference Templates179Editing and using a conference template179Monitoring180Monitoring and managing conferences181Conference Control Center181Graphical Monitor181Map Monitor182Operator conferences183Conference Control Center184Search field and folder view184Conference Overview185Conference Events189System Tickets189Sound Alerts button189Graphical Monitor191View folders and systems191Map Monitor193Setting up an organization in Map Monitor193Options in the background menu193System icons195System status195Creating and managing phone books196Phone book basics197The role of phone book sources197Hierarchical phone books197Default source and phone book197Phone book routing197Phone book types198Corporate directory198Global directory198Local directory198Setting the phone book type for all systems198Creating a phone book200Creating a phone book hierarchy200Alternate way of generating phone book201Granting access to phone books202Cisco TMS users202Provisioning users202Setting phone books on systems203One phone book on multiple systems203Multiple phone books on a single system203Setting global directory update frequency203Exporting contacts to a file204Manage Phone Books205Sources205Access Control206Manage Phone Book Sources207Source types and configurations207Cisco Unified Communications Manager214Viewing contacts215Phone Book and Source Activity Status216Reporting217Reporting basics218Types of data218How log purge settings affect reporting218Creating a report219Exporting data to an Excel sheet220Using reporting templates221Creating a template221Viewing and running template searches221Editing and deleting a template221Call Detail Records223What is a call detail record?223Endpoints223MCUs223Gatekeeper and VCS223Users224Content Servers224Gateways224Billing Code Statistics225Conferences226Conference Statistics226Conference Resources226Events226Scheduling Interfaces226Bridging Methods227System228Ticket Log228Feedback Log228Connection Error228System Connection228Authentication Failure228Boot228FTP Audit229Low Battery on Remote Control229Network230Packet Loss Log230Packet Loss Conference230Bandwidth Usage230Network History230Return on Investment231Calculating ROI231CO2 Savings232Calculating CO2 Savings232Administrative Tools233Configuration234General Settings234Network Settings236Email Settings241Edit Email Templates242Conference Settings248WebEx Settings253Statistics Settings256Provisioning Extension Settings256Manage Ticket Error Levels258Manage Event Notification Error Levels263User Administration264Groups264Users270Default Groups272Default System Permissions273Locations274ISDN Zones274IP Zones275Billing Codes277Manage Billing Codes277Billing Codes Activity Status278Activity Status279Analytics Extension280TMS Server Maintenance281Database Server Date and Time Settings281TMS Diagnostics281Database Server Disk space281TMS Server Disk space281Database Files and Size Info281Purge Old Data in Database Tables Plan281TMS Tickets284Provisioning Extension Diagnostics285Alarms285System Status285VCS Communication285Audit Log287TMS Tools289Configuration290Database Connection Settings290Directory Locations292Security Settings293Encryption Key293TLS Client Certificates293Advanced Security Settings293Utilities295Change User Domain295Generate Phone Book295Diagnostic Tools296SNMP Connectivity Checking Tool296Scan Database for Encryption Key Mismatch296Redundant deployments297Preliminary information298Communication with managed systems298Supported configurations298Licensing298Database redundancy298Cisco TelePresence Management Suite Provisioning Extension298Deploying with a load balancer299Recommended hardware299Active directory and user authentication requirements299Communication with managed systems299Architectural overview and network diagram300Installing and configuring301The network load balancer, protocols and probes302Scheduled tasks303Live Service and the Conference Control Center304Upgrading Cisco TMS305Recovery in case of a failing node306Deploying a hot standby307Setting up the primary Cisco TMS server307Setting up the secondary Cisco TMS server308Synchronizing local files308Optional: Enable TLS client certificates308Upgrading Cisco TMS309Recovery if the primary server fails309Database redundancy311Database mirroring311Failover clustering312Backups312Example ACE configuration313Local files for synchronization317Troubleshooting318Using the logs319Downloading log files319Locating the logs on the server319Log overview319Changing the log levels321Reading the logs322Website scenarios324Cisco TMS does not load324System scenarios326New systems are not automatically discovered326System information and status outdated326Scheduled events not starting326Tickets not raised326Conference scenarios328Call does not start328Java applet scenarios329Username and password prompt keeps reappearing329Applet does not load329Applet is slow to load or will not load completely329Troubleshooting monitoring330Phone book scenarios332Phone book (Corporate Directory) errors332Polycom endpoints do not get phone books332Reporting scenarios333No CDRs from endpoints running Cisco TC and TE software333No CDRs from Cisco TelePresence MCU333No CDRs from Cisco TelePresence Server334No CDRs from Polycom endpoints334No statistics for legacy TANDBERG systems334Cause Codes336Bibliography340Accessibility notice341Tamaño: 5 MBPáginas: 342Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction11Cisco TMS overview12Web page features and layout13Portal14Sitemap15Cisco TMS components16Internet Information Services web server and applications16The tmsng SQL database17Windows services17TMS Tools application19Setting up Cisco TMS20Adding release and option keys21Getting your Cisco TMS release key21Entering keys during Cisco TMS upgrades21Entering release keys post installation21Entering option keys post installation21How groups and permissions work23Group membership23System permissions23Setting up initial group permissions24Adding user accounts and profiles25Language setting25WebEx Enabled TelePresence25WebEx site and user credentials26Reviewing and setting defaults27General settings27Network settings27Mail settings29Conference settings29Using configuration templates30Creating a new configuration template30Viewing a configuration template30Editing a template30Applying templates to systems31Creating a new configuration template from an existing template31Custom configuration and commands32Setting up WebEx Single Sign On33Entering settings for your WebEx sites33Obtaining certificates for use with WebEx34Setting up SSO and installing the certificate35Enabling Active Directory lookup37Routing38Introduction to routing39The Main participant40Protocols and call control42IP42ISDN42How call protocols are prioritized42What infrastructure does Cisco TMS use for routing?44MCU44Distribution44Cisco TelePresence Conductor45Gatekeeper45ISDN Gateway46Cisco Unified Communications Manager46How zones work47Setting up an IP Zone49Setting a zone on one or more systems49Setting up an ISDN zone50Example50Creating area code rules51Setting a zone on one or more systems52System management overview53Supported systems54System types supported by Cisco TMS54System locations54How endpoints are managed by Cisco TMS55Cisco TMS controlled55Cisco TMSPE provisioned55Cisco Unified CM registered56Room56Changing management modes56Infrastructure systems57Booking57Monitoring57Software versions57Systems behind a firewall/NAT58Booking58Statistics and monitoring58Software upgrades58Phone books59Configuration templates59Configuration backup and restore59System replacement59How systems are added to Cisco TMS60Automatic discovery60Manual addition60Through Cisco Unified CM60Provisioning61Pre-registration61How Cisco TMS communicates with managed systems62The addresses that systems use to contact Cisco TMS62System connectivity status62How persistent settings work65Adding and managing systems66Setting up default system folders67Adding systems68Using automatic discovery68Adding by IP addresses or DNS names68Pre-registering endpoints70Adding rooms or equipment70Adding endpoints behind a firewall/NAT71Adding Cisco Unified CM and registered endpoints72Managing systems75Viewing and editing a system75Swapping an endpoint75Upgrading Cisco TMS-controlled endpoints77Purging a system77Navigator79Folder actions79Navigating the folder tree80Endpoints81Cisco VCS, legacy gatekeepers, and border controllers86Cisco Unified CM93Cisco TelePresence Supervisor MSE 805096TelePresence Conductor99MCUs and TelePresence Server103Gateways109Content servers and recording servers112Rooms and equipment116Add Systems119Folder and System Permissions122Ticketing Service124Ticket statuses124In-page system management124System Overview126Manage Dial Plan127Provisioning128Users128FindMe130Devices131Configuration Backup132Perform Backup132Perform Restore132Backup/Restore Activity Status133Configuration Templates134Configuration Templates main page134Select Settings for Configuration Template134Configuration Template Activity Status137System Upgrade138Cisco TMS systems138Systems managed by the Provisioning Extension138Upgrade modes138Buttons for upgrading138Select Software and Release Keys139Software Manager139System Upgrade Activity Status140Purge Systems142Event Notification Manager143Select Event Types143System status reporting145Booking146Conference Basics147What is a conference?147What is a participant?147What is a Video Conference Master?147Routing and MCUs147Port usage on MCUs147How are conference layout options controlled?148Booking a conference149Booking a conference with remote systems151Viewing and editing existing conferences151Booking and editing conferences with Cisco TelePresence Conductor152New Conference154Basic Settings154Advanced Settings155Participants tab157WebEx Details tab158Connection Settings tab158MCU Settings tab160TelePresence Conductor Settings tab160Conference Information tab160Webex Details tab160MCU Settings160Cisco TelePresence Conductor Settings167List Conferences169Time zone display169Query169List Conference170View Conference171List References172Conferences and references172Creating a reference172Deleting references172Sorting references172Searching for references172Ad Hoc Booking173Displaying systems173Checking availability and reserving systems173Booking on behalf of someone else173Entering a billing code174Participant Templates175Settings176Conference Templates177Editing and using a conference template177Monitoring178Monitoring and managing conferences179Conference Control Center179Graphical Monitor179Map Monitor180Operator conferences181Conference Control Center182Search field and folder view182Conference Overview183Conference Events187System Tickets187Sound Alerts button187Graphical Monitor189View folders and systems189Map Monitor191Setting up an organization in Map Monitor191Options in the background menu191System icons193System status193Creating and managing phone books194Phone book basics195The role of phone book sources195Hierarchical phone books195Default source and phone book195Phone book routing195Phone book types196Corporate directory196Global directory196Local directory196Setting the phone book type for all systems196Creating a phone book198Creating a phone book hierarchy198Alternate way of generating phone book199Granting access to phone books200Cisco TMS users200Provisioning users200Setting phone books on systems201One phone book on multiple systems201Multiple phone books on a single system201Setting global directory update frequency201Exporting contacts to a file202Manage Phone Books203Sources203Access Control204Manage Phone Book Sources205Source types and configurations205Cisco Unified Communications Manager212Viewing contacts213Phone Book and Source Activity Status214Reporting215Reporting basics216Types of data216How log purge settings affect reporting216Creating a report217Exporting data to an Excel sheet218Using reporting templates219Creating a template219Viewing and running template searches219Editing and deleting a template219Call Detail Records221What is a call detail record?221Endpoints221MCUs221Gatekeeper and VCS221Users222Content Servers222Gateways222Billing Code Statistics223Conferences224Conference Statistics224Conference Resources224Events224Scheduling Interfaces224Bridging Methods225System226Ticket Log226Feedback Log226Connection Error226System Connection226Authentication Failure226Boot226FTP Audit227Low Battery on Remote Control227Network228Packet Loss Log228Packet Loss Conference228Bandwidth Usage228Network History228Return on Investment229Calculating ROI229CO2 Savings230Calculating CO2 Savings230Administrative Tools231Configuration232General Settings232Network Settings234Email Settings239Edit Email Templates240Conference Settings246WebEx Settings251Statistics Settings254Provisioning Extension Settings254Manage Ticket Error Levels256Manage Event Notification Error Levels261User Administration262Groups262Users268Default Groups270Default System Permissions271Locations272ISDN Zones272IP Zones273Billing Codes275Manage Billing Codes275Billing Codes Activity Status276Activity Status277Analytics Extension278TMS Server Maintenance279Database Server Date and Time Settings279TMS Diagnostics279Database Server Disk space279TMS Server Disk space279Database Files and Size Info279Purge Old Data in Database Tables Plan279TMS Tickets282Provisioning Extension Diagnostics283Alarms283System Status283VCS Communication283Audit Log285TMS Tools287Configuration288Database Connection Settings288Directory Locations290Security Settings291Encryption Key291TLS Client Certificates291Advanced Security Settings291Utilities293Change User Domain293Generate Phone Book293Diagnostic Tools294SNMP Connectivity Checking Tool294Scan Database for Encryption Key Mismatch294Redundant deployments295Preliminary information296Communication with managed systems296Supported configurations296Licensing296Database redundancy296Cisco TelePresence Management Suite Provisioning Extension296Deploying with a load balancer297Recommended hardware297Active directory and user authentication requirements297Communication with managed systems297Architectural overview and network diagram298Installing and configuring299The network load balancer, protocols and probes300Scheduled tasks301Live Service and the Conference Control Center302Upgrading Cisco TMS303Recovery in case of a failing node304Deploying a hot standby305Setting up the primary Cisco TMS server305Setting up the secondary Cisco TMS server306Synchronizing local files306Optional: Enable TLS client certificates306Upgrading Cisco TMS307Recovery if the primary server fails307Database redundancy309Database mirroring309Failover clustering310Backups310Example ACE configuration311Local files for synchronization315Troubleshooting316Using the logs317Downloading log files317Locating the logs on the server317Log overview317Changing the log levels319Reading the logs320Website scenarios322Cisco TMS does not load322System scenarios324New systems are not automatically discovered324System information and status outdated324Scheduled events not starting324Tickets not raised324Conference scenarios326Call does not start326Java applet scenarios327Username and password prompt keeps reappearing327Applet does not load327Applet is slow to load or will not load completely327Troubleshooting monitoring328Phone book scenarios330Phone book (Corporate Directory) errors330Polycom endpoints do not get phone books330Reporting scenarios331No CDRs from endpoints running Cisco TC and TE software331No CDRs from Cisco TelePresence MCU331No CDRs from Cisco TelePresence Server332No CDRs from Polycom endpoints332No statistics for legacy TANDBERG systems332Cause Codes334Bibliography338Accessibility notice339Tamaño: 5 MBPáginas: 340Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction10Related documents11Cisco TMS overview12Web page features and layout13Portal14Sitemap15Cisco TMS components16Internet Information Services web server and applications16The tmsng SQL database17Windows services17Cisco TMS Tools application19Setting up Cisco TMS20Adding release and option keys21Getting your Cisco TMS release key21Entering keys during Cisco TMS upgrades21Entering release keys post installation21Entering option keys post installation21How groups and permissions work23Group membership23System permissions23Setting up initial group permissions24Enabling Active Directory lookup25Adding user accounts and profiles26Language setting26WebEx Enabled TelePresence26WebEx site and user credentials27Reviewing and setting defaults28General settings28Network settings28Mail settings30Conference settings30Using configuration templates31Creating a new configuration template31Viewing a configuration template31Editing a template31Applying templates to systems32Creating a new configuration template from an existing template32Custom configuration and commands33Routing34Introduction to routing35The Main participant36Allocation37Protocols and call control38IP38ISDN38How call protocols are prioritized38What infrastructure does Cisco TMS use for routing?40MCU40Cisco TelePresence Conductor42Gatekeeper42ISDN Gateway42Cisco Unified Communications Manager43How zones work44Setting up an IP Zone46Setting a zone on one or more systems46Setting up an ISDN zone48Example48Creating area code rules49Setting a zone on one or more systems50System management overview51Supported systems52System types supported by Cisco TMS52System locations52How endpoints are managed by Cisco TMS53Cisco TMS controlled53Cisco TMSPE provisioned53Unified CM registered54Room54Changing management modes54Infrastructure systems55Booking55Monitoring55Software versions55Systems behind a firewall/NAT56Booking56Statistics and monitoring56Software upgrades56Phone books57Configuration templates57Configuration backup and restore57System replacement57How systems are added to Cisco TMS58Automatic discovery58Manual addition58Through Unified CM58Provisioning59Pre-registration59How Cisco TMS communicates with managed systems60The addresses that systems use to contact Cisco TMS60System connectivity status60Calendar push behavior62How persistent settings work63Adding and managing systems64Setting up default system folders65Adding systems66Prerequisites for all systems66Using automatic discovery66Adding by IP addresses or DNS names67System discovery order by protocol68Pre-registering endpoints68Adding rooms or equipment69Adding endpoints behind a firewall/NAT70Adding Unified CM and registered endpoints71Managing systems74Viewing and editing a system74Swapping a system74Upgrading Cisco TMS-managed endpoints76Purging a system77Navigator78Folder actions78Navigating the folder tree79Endpoints80Cisco VCS85Unified CM92Cisco TelePresence Supervisor MSE 805095TelePresence Conductor99MCUs and TelePresence Server105Gateways111Content servers and recording servers114Rooms and equipment119Add Systems122Folder and System Permissions125Ticketing Service127Ticket statuses127In-page system management127System Overview129Manage Dial Plan130Provisioning131Users131FindMe136Devices137Configuration Backup139Perform Backup139Perform Restore139Backup/Restore Activity Status140Configuration Templates141Configuration Templates main page141Select Settings for Configuration Template141Configuration Template Activity Status144System Upgrade145Cisco TMS endpoints145Endpoints managed by the Provisioning Extension145Upgrade modes145Buttons for upgrading145Select Software and Release Keys146Software Manager147System Upgrade Activity Status148Purge Systems149Event Notification Manager150Select Event Types150System status reporting152Booking153Conference Basics154What is a conference?154What is a participant?154What is a Video Conference Master?154Routing and MCUs154Port usage on MCUs154How are conference layout options controlled?155Booking a conference156Booking a conference with remote systems158Viewing and editing existing conferences158Adding recurrence to a conference159Booking and editing conferences with Cisco TelePresence Conductor160New Conference162Basic Settings162Advanced Settings163Participants tab164WebEx Details tab166Connection Settings tab166MCU Settings tab167TelePresence Conductor Settings tab167Conference Information tab168Webex Details tab168MCU Settings168Cisco TelePresence Conductor Settings175List Conferences177Time zone display177Query177List Conference178View Conference179List References181Conferences and references181Creating a reference181Deleting references181Sorting references181Searching for references181Ad Hoc Booking182Displaying systems182Checking availability and reserving systems182Booking on behalf of someone else182Entering a billing code183Participant Templates184Why use participant templates184Creating a participant template185Adding a participant template to a booking187Sample participant template setups187Conference Templates189Editing and using a conference template189Monitoring190Monitoring and managing conferences191Conference Control Center191Graphical Monitor191Operator conferences193Conference Control Center194Enabling ad hoc conference monitoring194Finding and displaying conferences194Monitoring and managing conferences194Viewing conference events197Viewing system tickets197Controlling sound alerts197Conference event log198Graphical Monitor200View folders and systems200Creating and managing phone books202Phone book basics203The role of phone book sources203Hierarchical phone books203Default source and phone book203Phone book routing203Phone book types204Corporate directory204Global directory204Local directory204Setting the phone book type for all systems204Creating a phone book206Creating a phone book hierarchy206Alternate way of generating phone book207Granting access to phone books208Cisco TMS users208Provisioning users208Setting phone books on systems209One phone book on multiple systems209Multiple phone books on a single system209Setting global directory update frequency209Exporting contacts to a file210Manage Phone Books211Sources211Access Control212Manage Phone Book Sources213Source types and configurations213Cisco Unified Communications Manager221Viewing contacts221Phone Book and Source Activity Status222Reporting223Reporting basics224Types of data224How log purge settings affect reporting224Creating a report225Exporting data to an Excel sheet226Using reporting templates227Creating a template227Viewing and running template searches227Editing and deleting a template227Call Detail Records229What is a call detail record?229Endpoints229MCUs229Gatekeeper and VCS229Users230TelePresence Content Servers230Gateways230Billing Code Statistics231Conferences232Conference Statistics232Conference Resources232Events232Scheduling Interfaces232Bridging Methods233System234Ticket Log234Feedback Log234Connection Error234System Connection234Authentication Failure234Boot234FTP Audit235Low Battery on Remote Control235Network236Packet Loss Log236Packet Loss Conference236Bandwidth Usage236Network History236Return on Investment237Calculating ROI237CO2 Savings238Calculating CO2 Savings238Administrative Tools239Configuration240General Settings240Network Settings242Email Settings248Edit Email Templates248Conference Settings254WebEx Settings260Statistics Settings262Provisioning Extension Settings263Manage Ticket Error Levels265Manage Event Notification Error Levels270User Administration271Groups271Users277Default Groups279Default System Permissions279Locations281ISDN Zones281IP Zones282Billing Codes284Manage Billing Codes284Billing Codes Activity Status285Diagnostics286TMS Tickets286Provisioning Extension Diagnostics286Conference Diagnostics287Activity Status289Analytics Extension290TMS Server Maintenance291Identifying a server time mismatch291Downloading diagnostics files291Viewing free disk space291Viewing and managing database files and sizes291Purging old data and logs292TMS Redundancy292TMS Services Status293Audit Log294Cisco TMS Tools296Configuration297Database Connection Settings297Directory Locations299Security Settings300Encryption Key300TLS Client Certificates300Advanced Security Settings300Utilities302Change User Domain302Generate Phone Book302Diagnostic Tools303SNMP Connectivity Checking Tool303Scan Db for Encryption Key Mismatch303Troubleshooting304Using the logs305Downloading log files305Locating the logs on the server305Log overview305Changing the log levels308Reading the logs309Website scenarios311Cisco TMS does not load311Automatic logon to the web application does not work312System scenarios314New systems are not automatically discovered314System information and status outdated314Scheduled events not starting314System upgrade fails315Tickets not raised316Conference scenarios317Call does not start317Java applet scenarios318Username and password prompt keeps reappearing318Applet does not load318Applet is slow to load or will not load completely318Quicker load of Monitor319Out of memory319Increase maximum amount of memory320Phone book scenarios321Phone book (Corporate Directory) errors321Polycom endpoints do not get phone books321Reporting scenarios322No CDRs from endpoints running Cisco TC and TE software322No CDRs from Cisco TelePresence Server322No CDRs from Cisco TelePresence MCU323No CDRs from Polycom endpoints323No statistics for legacy TANDBERG systems323Cause Codes325Accessibility notice330Tamaño: 4 MBPáginas: 331Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction10Related documents11Cisco TMS overview12Web page features and layout13Portal14Sitemap15Cisco TMS components16Internet Information Services web server and applications16The tmsng SQL database17Windows services17Cisco TMS Tools application19Setting up Cisco TMS20Adding release and option keys21Getting your Cisco TMS release key21Entering keys during Cisco TMS upgrades21Entering release keys post installation21Entering option keys post installation21How groups and permissions work23Group membership23System permissions23Setting up initial group permissions24Enabling Active Directory lookup25Adding user accounts and profiles26Language setting26Cisco Collaboration Meeting Rooms Hybrid26WebEx site and user credentials27Reviewing and setting defaults28General settings28Network settings28Mail settings30Conference settings30Using configuration templates31Creating a new configuration template31Viewing a configuration template31Editing a template31Applying templates to systems32Creating a new configuration template from an existing template32Custom configuration and commands33Routing34Introduction to routing35The Main participant36Allocation37Protocols and call control39IP39ISDN39How call protocols are prioritized39What infrastructure does Cisco TMS use for routing?41MCU41Gatekeeper43ISDN Gateway44Cisco Unified Communications Manager44How zones work45Setting up an IP Zone47Setting a zone on one or more systems47Setting up an ISDN zone49Example49Creating area code rules50Setting a zone on one or more systems51System management overview52Supported systems53System types supported by Cisco TMS53System locations53How endpoints are managed by Cisco TMS54Cisco TMS controlled54Cisco TMSPE provisioned54Unified CM registered55Unmanaged endpoint55Changing management modes55Infrastructure systems56Booking56Monitoring56Software versions56Systems behind a firewall/NAT57Booking57Statistics and monitoring57Software upgrades57Phone books58Configuration templates58Configuration backup and restore58System replacement58How systems are added to Cisco TMS59Automatic discovery59Manual addition59Through Unified CM59Provisioning60Pre-registration60How Cisco TMS communicates with managed systems61The addresses that systems use to contact Cisco TMS61System connectivity status61Calendar push behavior63How persistent settings work64Adding and managing systems65Setting up default system folders66Adding systems67Prerequisites for all systems67Using automatic discovery67Adding by IP addresses or DNS names68System discovery order by protocol69Pre-registering endpoints69Adding endpoints behind a firewall/NAT70Adding Unified CM and registered endpoints71Adding an unmanaged bridge73Adding unmanaged endpoints74Managing systems75Viewing and editing a system75Swapping a system75Upgrading Cisco TMS-managed endpoints77Purging a system78Navigator79Folder actions79Navigating the folder tree80Endpoints81Cisco VCS87Unified CM93Cisco TelePresence Supervisor MSE 805096TelePresence Conductor100MCUs and TelePresence Server107Gateways113Content servers and recording servers117Unmanaged bridge122Unmanaged endpoint125Add Systems128Folder and System Permissions131Ticketing Service133Ticket statuses133In-page system management133System Overview135Manage Dial Plan136Provisioning137Users137FindMe142Devices144Configuration Backup145Perform Backup145Perform Restore145Backup/Restore Activity Status146Configuration Templates147Configuration Templates main page147Select Settings for Configuration Template147Configuration Template Activity Status150System Upgrade151Cisco TMS endpoints151Endpoints managed by the Provisioning Extension151Upgrade modes151Buttons for upgrading151Select Software and Release Keys152Software Manager153System Upgrade Activity Status154Purge Systems155Event Notification Manager156Select Event Types156System status reporting158Booking159Conference Basics160What is a conference?160What is a participant?160What is a Video Conference Master?160Routing and MCUs160Port usage on MCUs160How are conference layout options controlled?161Booking a conference162Booking a conference with remote systems164Viewing and editing existing conferences164Adding recurrence to a conference165Booking and editing conferences with Cisco TelePresence Conductor166New Conference168Basic Settings168Advanced Settings169Participants tab171WebEx Details tab172Connection Settings tab172MCU Settings tab174TelePresence Conductor Settings tab174Conference Information tab174Webex Details tab174MCU Settings174Cisco TelePresence Conductor Settings181List Conferences183Editing conferences from this page183Time zone display183Search183Advanced184Search results185View Conference186List References187Conferences and references187Creating a reference187Deleting references187Sorting references187Searching for references187Ad Hoc Booking188Displaying systems188Checking availability and reserving systems188Booking on behalf of someone else188Entering a billing code189Participant Templates190Why use participant templates190Creating a participant template191Adding a participant template to a booking193Sample participant template setups193Conference Templates195Editing and using a conference template195Monitoring196Monitoring and managing conferences197Conference Control Center197Graphical Monitor197Operator conferences199Conference Control Center200Enabling ad hoc conference monitoring200Finding and displaying conferences200Monitoring and managing conferences200Viewing conference events203Viewing system tickets203Controlling sound alerts203Conference event log204Graphical Monitor206View folders and systems206Creating and managing phone books208Phone book basics209The role of phone book sources209Hierarchical phone books209Default source and phone book209Phone book routing209Phone book types210Corporate directory210Global directory210Local directory210Setting the phone book type for all systems210Creating a phone book212Creating a phone book hierarchy212Alternate way of generating phone book213Granting access to phone books214Cisco TMS users214Provisioning users214Setting phone books on systems215One phone book on multiple systems215Multiple phone books on a single system215Setting global directory update frequency215Exporting contacts to a file216Manage Phone Books217Sources217Access Control218Manage Phone Book Sources219Source types and configurations219Cisco Unified Communications Manager227Viewing contacts227Phone Book and Source Activity Status228Reporting229Bridge Utilization230The reporting mechanism and logs230Troubleshooting230Reporting basics231Types of data231How log purge settings affect reporting231Creating a report232Exporting data to an Excel sheet233Using reporting templates234Creating a template234Viewing and running template searches234Editing and deleting a template234Call Detail Records236What is a call detail record?236Endpoints236MCUs236Gatekeeper and VCS236Users237TelePresence Content Servers237Gateways237Billing Code Statistics238Conferences239Conference Statistics239Conference Resources239Events239Scheduling Interfaces239Bridging Methods240System241Ticket Log241Feedback Log241Connection Error241System Connection241Authentication Failure241Boot241FTP Audit242Low Battery on Remote Control242Network243Packet Loss Log243Packet Loss Conference243Bandwidth Usage243Network History243Return on Investment244Calculating ROI244CO2 Savings245Calculating CO2 Savings245Administrative Tools246Configuration247General Settings247Network Settings249Email Settings254Edit Email Templates255Conference Settings262WebEx Settings268Statistics Settings270Provisioning Extension Settings271Manage Ticket Error Levels273Manage Event Notification Error Levels278User Administration279Groups279Users285Default Groups287Default System Permissions287Locations289ISDN Zones289IP Zones290Billing Codes292Manage Billing Codes292Billing Codes Activity Status293Diagnostics294TMS Tickets294Provisioning Extension Diagnostics294Conference Diagnostics295Activity Status297Analytics Extension298TMS Server Maintenance299Identifying a server time mismatch299Downloading diagnostics files299Viewing free disk space299Viewing and managing database files and sizes299Purging old data and logs300TMS Redundancy300TMS Services Status301Audit Log302Cisco TMS Tools304Configuration305Database Connection Settings305Directory Locations307Security Settings308Encryption Key308TLS Client Certificates308Advanced Security Settings308Utilities310Change User Domain310Generate Phone Book310Resolve Duplicate Keys310Diagnostic Tools312SNMP Connectivity Checking Tool312Scan Db for Encryption Key Mismatch312Troubleshooting313Using the logs314Downloading log files314Locating the logs on the server314Log overview314Changing the log levels317Reading the logs318Website scenarios320Cisco TMS does not load320Automatic logon to the web application does not work321System scenarios323New systems are not automatically discovered323System information and status outdated323Scheduled events not starting323System upgrade fails324Tickets not raised325Conference scenarios326Call does not start326Java applet scenarios327Username and password prompt keeps reappearing327Applet does not load327Applet is slow to load or will not load completely327Quicker load of Monitor328Out of memory328Increase maximum amount of memory329Phone book scenarios330Phone book (Corporate Directory) errors330Polycom endpoints do not get phone books330Reporting scenarios331Bridge Utilization report331No CDRs from endpoints running Cisco TC and TE software331No CDRs from Cisco TelePresence Server332No CDRs from Cisco TelePresence MCU332No CDRs from Polycom endpoints332No statistics for legacy TANDBERG systems333Cause Codes334Accessibility notice339Tamaño: 4 MBPáginas: 340Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction10Related documents11Cisco TMS overview12Web page features and layout13Portal15Sitemap16Cisco TMS components17Internet Information Services web server and applications17The tmsng SQL database18Windows services18Cisco TMS Tools application20Setting up Cisco TMS21Adding release and option keys22Getting your Cisco TMS release key22Entering keys during Cisco TMS upgrades22Entering release keys post installation22Entering option keys post installation22How groups and permissions work24Group membership24System permissions24Setting up initial group permissions25Enabling Active Directory lookup26Adding user accounts and profiles27Language setting27Cisco Collaboration Meeting Rooms Hybrid27WebEx site and user credentials28Reviewing and setting defaults29General settings29Network settings29Mail settings31Conference settings31Using configuration templates32Creating a new configuration template32Viewing a configuration template32Editing a template32Applying templates to systems33Creating a new configuration template from an existing template33Custom configuration and commands34Routing35Introduction to routing36The Main participant37Allocation38Protocols and call control40IP40ISDN40How call protocols are prioritized40What infrastructure does Cisco TMS use for routing?42MCU42Gatekeeper44ISDN Gateway45Cisco Unified Communications Manager45How zones work46Setting up an IP Zone48Setting a zone on one or more systems48Setting up an ISDN zone50Example50Creating area code rules51Setting a zone on one or more systems52System management overview53Supported systems54System types supported by Cisco TMS54System locations54How endpoints are managed by Cisco TMS55Cisco TMS controlled55Cisco TMSPE provisioned55Unified CM registered56Unmanaged endpoint56Changing management modes56Infrastructure systems57Booking57Monitoring57Software versions57Systems behind a firewall/NAT58Booking58Statistics and monitoring58Software upgrades58Phone books59Configuration templates59Configuration backup and restore59System replacement59How systems are added to Cisco TMS60Automatic discovery60Manual addition60Through Unified CM60Provisioning61Pre-registration61How Cisco TMS communicates with managed systems62The addresses that systems use to contact Cisco TMS62System connectivity status62Calendar push behavior64How persistent settings work65Adding and managing systems66Setting up default system folders67Adding systems68Prerequisites for all systems68Using automatic discovery68Adding by IP addresses or DNS names69System discovery order by protocol70Pre-registering endpoints70Adding endpoints behind a firewall/NAT71Adding Unified CM and registered endpoints72Adding an unmanaged bridge74Adding unmanaged endpoints75Managing systems76Viewing and editing a system76Swapping a system76Upgrading Cisco TMS-managed endpoints78Purging a system79Navigator80Folder actions80Navigating the folder tree81Endpoints82Cisco VCS88Unified CM94Cisco TelePresence Supervisor MSE 805097TelePresence Conductor101MCUs and TelePresence Server109Gateways115Content servers and recording servers119Unmanaged bridge124Unmanaged endpoint127Add Systems130Folder and System Permissions133Ticketing Service135Ticket statuses135In-page system management135System Overview137Manage Dial Plan138:Provisioning139Users139FindMe145Devices146Configuration Backup147Perform Backup147Perform Restore147Backup/Restore Activity Status148Configuration Templates149Configuration Templates main page149Select Settings for Configuration Template149Configuration Template Activity Status152System Upgrade153Cisco TMS endpoints153Endpoints managed by the Provisioning Extension153Upgrade modes153Buttons for upgrading153Select Software and Release Keys154Software Manager155System Upgrade Activity Status156Purge Systems157Event Notification Manager158Select Event Types158System status reporting160Booking161Conference Basics162What is a conference?162What is a participant?162What is a Video Conference Master?162Routing and MCUs162Port usage on MCUs162How are conference layout options controlled?163What is an Externally Hosted Conference?163Email notifications164Booking a conference165Booking a conference with remote systems167Viewing and editing existing conferences167Adding recurrence to a conference168Booking and editing conferences with Cisco TelePresence Conductor169New Conference171Basic Settings171Advanced Settings172Participants tab174WebEx Details tab175Connection Settings tab175MCU Settings tab177TelePresence Conductor Settings tab177Conference Information tab177Webex Details tab177MCU Settings177Cisco TelePresence Conductor Settings184List Conferences186Editing conferences from this page186Time zone display186Search186Advanced187Search results188View Conference189List References190Conferences and references190Creating a reference190Deleting references190Sorting references190Searching for references190Ad Hoc Booking191Displaying systems191Checking availability and reserving systems191Booking on behalf of someone else191Entering a billing code192Participant Templates193Why use participant templates193Creating a participant template194Adding a participant template to a booking196Sample participant template setups196Conference Templates198Editing and using a conference template198Monitoring199Monitoring and managing conferences200Conference Control Center200Graphical Monitor200Operator conferences202Conference Control Center203Enabling ad hoc conference monitoring203Finding and displaying conferences203Monitoring and managing conferences203Viewing conference events206Viewing system tickets206Controlling sound alerts206Conference event log207Graphical Monitor209View folders and systems209Creating and managing phone books211Phone book basics212The role of phone book sources212Hierarchical phone books212Default source and phone book212Phone book routing212Phone book types213Corporate directory213Global directory213Local directory213Setting the phone book type for all systems213Creating a phone book215Creating a phone book hierarchy215Alternate way of generating phone book216Granting access to phone books217Cisco TMS users217Provisioning users217Setting phone books on systems218One phone book on multiple systems218Multiple phone books on a single system218Setting global directory update frequency218Exporting contacts to a file219Manage Phone Books220Sources220Access Control221Manage Phone Book Sources222Source types and configurations222Cisco Unified Communications Manager230Viewing contacts230Phone Book and Source Activity Status231Reporting232Bridge Utilization233The reporting mechanism and logs233Troubleshooting233Reporting basics234Types of data234How log purge settings affect reporting234Creating a report235Exporting data to an Excel sheet236Using reporting templates237Creating a template237Viewing and running template searches237Editing and deleting a template237Call Detail Records239What is a call detail record?239Endpoints239MCUs239Gatekeeper and VCS239Users240TelePresence Content Servers240Gateways240Billing Code Statistics241Conferences242Conference Statistics242Conference Resources242Events242Scheduling Interfaces242Bridging Methods243System244Ticket Log244Feedback Log244Connection Error244System Connection244Authentication Failure244Boot244FTP Audit245Low Battery on Remote Control245Network246Packet Loss Log246Packet Loss Conference246Bandwidth Usage246Network History246Return on Investment247Calculating ROI247CO2 Savings248Calculating CO2 Savings248Administrative Tools249Configuration250General Settings250Network Settings253Email Settings257Edit Email Templates258Conference Settings265WebEx Settings271Statistics Settings273Provisioning Extension Settings274Manage Ticket Error Levels276Manage Event Notification Error Levels281User Administration282Groups282Users288Default Groups290Default System Permissions290Locations292ISDN Zones292IP Zones293Billing Codes295Manage Billing Codes295Billing Codes Activity Status296Diagnostics297TMS Tickets297Provisioning Extension Diagnostics297Conference Diagnostics298Activity Status300Analytics Extension301TMS Server Maintenance302Identifying a server time mismatch302Downloading diagnostics files302Viewing free disk space302Viewing and managing database files and sizes302Purging old data and logs303TMS Redundancy303TMS Services Status304Audit Log305Cisco TMS Tools307Configuration308Database Connection Settings308Directory Locations310Security Settings311Encryption Key311TLS Client Certificates311Advanced Security Settings311Utilities313Change User Domain313Generate Phone Book313Resolve Duplicate Keys313Diagnostic Tools315SNMP Connectivity Checking Tool315Scan Db for Encryption Key Mismatch315Troubleshooting316Using the logs317Downloading log files317Locating the logs on the server317Log overview317Changing the log levels320Reading the logs321Website scenarios323Cisco TMS does not load323Automatic logon to the web application does not work324System scenarios326New systems are not automatically discovered326System information and status outdated326Scheduled events not starting326System upgrade fails327Tickets not raised328Conference scenarios329Call does not start329Java applet scenarios330Username and password prompt keeps reappearing330Applet does not load330Applet is slow to load or will not load completely330Quicker load of Monitor331Out of memory331Increase maximum amount of memory332Phone book scenarios333Phone book (Corporate Directory) errors333Polycom endpoints do not get phone books333Reporting scenarios334Bridge Utilization report334No CDRs from endpoints running Cisco TC and TE software334No CDRs from Cisco TelePresence Server335No CDRs from Cisco TelePresence MCU335No CDRs from Polycom endpoints335No statistics for legacy TANDBERG systems336Cause Codes337Revision History342Accessibility notice343Tamaño: 5 MBPáginas: 344Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction2Related Documents2Cisco TMS Overview4Web Page Features and Layout4Portal7Sitemap7Cisco TMS Components7Internet Information Services Web Server and Applications8The tmsng SQL Database8Windows Services9Cisco TMS Tools Application10Setting up Cisco TMS11Adding Release and Option Keys11Getting Your Cisco TMS Release Key11Entering Keys During Cisco TMS Upgrades11Entering Release Keys Post Installation12Entering Option Keys Post Installation12How Groups and Permissions Work12Group Membership12System Permissions13Setting Up Initial Group Permissions13Enabling Active Directory Lookup14Adding User Accounts and Profiles14Language setting14Cisco Collaboration Meeting Rooms Hybrid15WebEx Site and User Credentials15Reviewing and Setting Defaults15General Settings15Network Settings16Mail Settings17Conference Settings17Using Configuration Templates18Creating a New Configuration Template18Viewing a Configuration Template19Editing a Template19Applying Templates to Systems19Creating a New Configuration Template from an Existing Template20Custom Configuration and Commands20Routing21Introduction to Routing21The Main Participant22Allocation23Protocols and Call Control23IP24ISDN24How Call Protocols are Prioritized24What Infrastructure Does Cisco TMS Use for Routing?25MCU25Gatekeeper27ISDN Gateway27Cisco Unified Communications Manager27How Zones Work28Setting up an IP Zone29Setting a Zone on One or More Systems30Setting up an ISDN Zone31Example31Creating area Code Rules32Setting a Zone on One or More Systems32System Management Overview34Supported Systems34System Types Supported by Cisco TMS34System Locations34How Endpoints are Managed by Cisco TMS34Cisco TMS Controlled35Cisco TMSPE Provisioned35Unified CM Registered35Unmanaged Endpoint36Changing Management Modes36Infrastructure Systems36Booking36Monitoring36Software Versions36Systems Behind a Firewall/NAT37Booking37Statistics and monitoring37Software Upgrades37Phone Books37Configuration Templates38Configuration Backup and Restore38System Replacement38How Systems are Added to Cisco TMS38Automatic Discovery38Manual Addition38Through Unified CM39Provisioning39Pre-registration39How Cisco TMS Communicates with Managed Systems39The Addresses that Systems Use to Contact Cisco TMS39System Connectivity Status40Calendar Push Behavior41How Persistent Settings Work42Adding and Managing Systems43Setting Up Default System Folders43Adding Systems44Prerequisites for all Systems44Using Automatic Discovery45Adding by IP addresses or DNS Names45System Discovery Order by Protocol46Pre-registering Endpoints47Adding Endpoints Behind a Firewall/NAT47Adding Unified CM and Registered Endpoints49Adding an Unmanaged Bridge51Adding Unmanaged Endpoints51Managing Systems52Viewing and Editing a System52Swapping a System53Upgrading Cisco TMS-Managed Endpoints54Purging a System55Navigator55Folder Actions56Navigating the Folder Tree56Endpoints58Cisco VCS64Unified CM71Cisco TelePresence Supervisor MSE 805074TelePresence Conductor77MCUs and TelePresence Server85Gateways92Content Servers and Recording Servers95Unmanaged Bridge101Unmanaged Endpoint105Add Systems107Folder and System Permissions110Ticketing Service111Ticket Statuses112In-page System Management112System Overview113Manage Dial Plan113:Provisioning114Users114FindMe121Devices122Configuration Backup123Perform Backup123Perform Restore123Backup/Restore Activity Status124Configuration Templates124Configuration Templates Main Page124Select Settings for Configuration Template125Configuration Template Activity Status127System Upgrade128Cisco TMS Endpoints128Endpoints Managed by the Provisioning Extension128Upgrade Modes128Buttons for Upgrading128Select Software and Release Keys129Software Manager130System Upgrade Activity Status131Purge Systems131Event Notification Manager131Select Event Types132System Status Reporting133Booking134Conference Basics134What is a Conference?134What is a Participant?134What is a Video Conference Master?134Routing and MCUs135Port Usage on MCUs135How are Conference Layout Options Controlled?135What is an Externally Hosted Conference?135Email Notifications136Booking a Conference136Booking a Conference with Remote Systems138Viewing and Editing Existing Conferences138Adding Recurrence to a Conference139Booking and Editing Conferences with Cisco TelePresence Conductor140New Conference141Basic Settings141Advanced Settings143Participants Tab145WebEx Details Tab146Connection Settings Tab146MCU Settings Tab148TelePresence Conductor Settings Tab148Conference Information Tab148Webex Details Tab148MCU Settings148Cisco TelePresence Conductor Settings156List Conferences156Editing Conferences from This Page156Time Zone Display157Search157Advanced157Search Results158View Conference160List References160Conferences and References160Creating a Reference160Deleting References161Sorting References161Searching for References161Ad Hoc Booking161Displaying Systems161Checking Availability and Reserving Systems161Booking on Behalf of Someone Else162Entering a Billing Code162Participant Templates162Why Use Participant Templates162Creating a Participant Template163Adding a Participant Template to a Booking167Sample participant template Setups167Conference Templates169Editing and Using a Conference Template169Monitoring170Monitoring and Managing Conferences170Conference Control Center170Graphical Monitor171Operator Conferences171Conference Control Center172Enabling Ad Hoc Conference Monitoring172Finding and Displaying Conferences173Monitoring and Managing Conferences173Viewing Conference Events175Viewing System Tickets176Controlling Sound Alerts176Conference Event Log176Graphical Monitor177View Folders and Systems177Creating and Managing Phone Books179Phone Book Basics179The Role of Phone Book Sources179Hierarchical Phone Books179Default Source and Phone Book179Phone Book Routing180Phone Book Types180Corporate Directory180Global Directory180Local Directory180Setting the Phone Book Type For All Systems181Creating a Phone Book181Creating a Phone Book Hierarchy182Alternate Way of Generating Phone Book182Granting Access to Phone Books182Cisco TMS Users182Provisioning Users183Setting Phone Books on Systems183One Phone Book on Multiple Systems183Multiple Phone Books on a Single System183Setting Global Directory Update Frequency183Exporting Contacts to a File184Manage Phone Books184Sources184Access Control185Manage Phone Book Sources185Source Types and Configurations186Cisco Unified Communications Manager193Viewing contacts193Phone Book and Source Activity Status194Reporting195Reporting Basics195Types of Data195How Log Purge Settings Affect Reporting195Creating a Report196Exporting Data to an Excel Sheet198Using Reporting Templates198Creating a Template198Viewing and Running Template Searches198Editing and Deleting a Template199Bridge Utilization199The Reporting Mechanism and Logs199Troubleshooting200Call Detail Records200What is a Call Detail Record?200Endpoints200MCUs200Gatekeeper and VCS200Users201TelePresence Content Servers201Gateways201Billing Code Statistics201Conferences201Conference Statistics201Conference Resources201Events202Scheduling Interfaces202Bridging Methods202System203Ticket Log203Feedback Log203Connection Error203System Connection203Authentication Failure203Boot203History203Administrative Tools204Configuration204General Settings204Network Settings207Email Settings212Edit Email Templates213Conference Settings219WebEx Settings225Reporting Settings227Provisioning Extension Settings228Manage Ticket Error Levels230Manage Event Notification Error Levels235User Administration235Groups236Users242Default Groups246Default System Permissions246Locations247ISDN Zones247IP Zones248Billing Codes249Manage Billing Codes249Billing Codes Activity Status251Diagnostics251TMS Tickets251Provisioning Extension Diagnostics251Conference Diagnostics252Activity Status254Analytics Extension254TMS Server Maintenance254Identifying a Server Time Mismatch254Downloading Diagnostics Files255Viewing Free Disk Space255Viewing and Managing Database Files and Sizes255Purging Old Data and Logs255TMS Redundancy256TMS Services Status257Audit Log257Cisco TMS Tools259Configuration259Database Connection Settings259Directory Locations261Security Settings261Encryption Key261TLS Client Certificates261Advanced Security Settings262Utilities264Change User Domain264Generate Phone Book264Resolve Duplicate Keys265Diagnostic Tools265SNMP Connectivity Checking Tool265Scan Db for Encryption Key Mismatch265Troubleshooting266Using the Logs266Downloading Log Files266Locating the Logs on the Server266Log Overview266Changing the Log Level270Reading the Logs270Website Scenarios271Cisco TMS does not Load271Automatic Logon to the Web Application does not Work272System Scenarios274New Systems are not Automatically Discovered274System Information and Status Outdated274Scheduled Events not Starting274System Upgrade Fails274Tickets not Raised276Conference Scenarios276Call Does Not Start276Java Applet Scenarios276Username and Password Prompt Keeps Reappearing276Applet does not Load277Applet Is Slow to Load or will not Load Completely277Quicker Load of Monitor278Out of Memory278Increase Maximum Amount of Memory278Phone Book Scenarios278Phone Book (Corporate Directory) Errors278Polycom Endpoints do not Get Phone Books279Reporting Scenarios279Bridge Utilization Report279No CDRs from Endpoints Running Cisco Collaboration Endpoint Software, TC, and...280No CDRs from Cisco TelePresence Server281No CDRs from Cisco TelePresence MCU281No CDRs from Polycom Endpoints281No Statistics for Legacy TANDBERG Systems282Cause Codes282Revision History286Accessibility notice287Cisco Legal Information288Cisco Trademark288Tamaño: 4 MBPáginas: 288Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction13Related Documents13Cisco TMS Overview15Web Page Features and Layout15Portal18Sitemap18Cisco TMS Components18Internet Information Services Web Server and Applications19The tmsng SQL Database19Windows Services20Cisco TMS Tools Application21Setting up Cisco TMS22Adding Release and Option Keys22Getting Your Cisco TMS Release Key22Entering Keys During Cisco TMS Upgrades22Entering Release Keys Post Installation23Entering Option Keys Post Installation23How Groups and Permissions Work23Group Membership23System Permissions23Setting Up Initial Group Permissions24Enabling Active Directory Lookup25Adding User Accounts and Profiles25Language setting25Cisco Collaboration Meeting Rooms Hybrid26WebEx Site and User Credentials26Reviewing and Setting Defaults26General Settings26Network Settings27Mail Settings28Conference Settings28Using Configuration Templates29Creating a New Configuration Template29Viewing a Configuration Template30Editing a Template30Applying Templates to Systems30Creating a New Configuration Template from an Existing Template30Custom Configuration and Commands31Routing32Introduction to Routing32The Main Participant33Allocation34Protocols and Call Control34IP35ISDN35How Call Protocols are Prioritized35What Infrastructure Does Cisco TMS Use for Routing?35MCU35Gatekeeper38ISDN Gateway38Cisco Unified Communications Manager38How Zones Work39Setting up an IP Zone40Setting a Zone on One or More Systems41Setting up an ISDN Zone42Example42Creating area Code Rules43Setting a Zone on One or More Systems43System Management Overview45Supported Systems45System Types Supported by Cisco TMS45System Locations45How Endpoints are Managed by Cisco TMS45Cisco TMS Controlled46Cisco TMSPE Provisioned46Unified CM Registered46Unmanaged Endpoint47Changing Management Modes47Infrastructure Systems47Booking47Monitoring47Software Versions47Systems Behind a Firewall/NAT48Booking48Statistics and monitoring48Software Upgrades48Phone Books48Configuration Templates49Configuration Backup and Restore49System Replacement49How Systems are Added to Cisco TMS49Automatic Discovery49Manual Addition50Through Unified CM50Provisioning50Pre-registration50How Cisco TMS Communicates with Managed Systems50The Addresses that Systems Use to Contact Cisco TMS51System Connectivity Status51Calendar Push Behavior52How Persistent Settings Work53Adding and Managing Systems54Setting Up Default System Folders54Adding Systems55Prerequisites for all Systems55Using Automatic Discovery56Adding by IP addresses or DNS Names56System Discovery Order by Protocol57Pre-registering Endpoints58Adding Endpoints Behind a Firewall/NAT58Adding Unified CM and Registered Endpoints59Adding an Unmanaged Bridge61Adding Unmanaged Endpoints62Endpoint Support in Various Communication Modes62Managing Systems64Viewing and Editing a System64Swapping a System65Upgrading Cisco TMS-Managed Endpoints66Purging a System67Navigator68Folder Actions68Navigating the Folder Tree69Endpoints70Cisco VCS76Unified CM83Cisco TelePresence Supervisor MSE 805085TelePresence Conductor89Cisco Meeting Server (CMS)98MCUs and TelePresence Server106Gateways113Content Servers and Recording Servers116Unmanaged Bridge121Unmanaged Endpoint125Add Systems127Folder and System Permissions130Ticketing Service131Ticket Statuses132In-page System Management132System Overview133Manage Dial Plan133Provisioning134Users134FindMe141Devices143Configuration Backup143Perform Backup143Perform Restore143Backup/Restore Activity Status144Configuration Templates144Configuration Templates Main Page144Select Settings for Configuration Template145Configuration Template Activity Status148System Upgrade148Cisco TMS Endpoints148Endpoints Managed by the Provisioning Extension148Upgrade Modes149Buttons for Upgrading149Select Software and Release Keys150Software Manager150System Upgrade Activity Status151Purge Systems151Event Notification Manager152Select Event Types152System Status Reporting153Booking154Conference Basics154What is a Conference?154What is a Participant?154What is a Video Conference Master?154Routing and MCUs155Port Usage on MCUs155How are Conference Layout Options Controlled?155What is an Externally Hosted Conference?155Email Notifications156Booking a Conference156Booking a Conference with Remote Systems158Viewing and Editing Existing Conferences158Adding Recurrence to a Conference159Booking and Editing Conferences with Cisco TelePresence Conductor160New Conference161Basic Settings161Advanced Settings163Participants Tab165WebEx Details Tab166Connection Settings Tab166MCU Settings Tab168TelePresence Conductor Settings Tab168Conference Information Tab168Webex Details Tab168MCU Settings168Cisco TelePresence Conductor Settings176List Conferences176Editing Conferences from This Page176Time Zone Display177Search177Advanced177Search Results178View Conference180List References180Conferences and References180Creating a Reference180Deleting References181Sorting References181Searching for References181Ad Hoc Booking181Displaying Systems181Checking Availability and Reserving Systems181Booking on Behalf of Someone Else182Entering a Billing Code182Participant Templates182Why Use Participant Templates182Creating a Participant Template183Adding a Participant Template to a Booking187Sample participant template Setups187Conference Templates189Editing and Using a Conference Template189Monitoring190Monitoring and Managing Conferences190Conference Control Center190Graphical Monitor191Operator Conferences191Conference Control Center192Enabling Ad Hoc Conference Monitoring192Finding and Displaying Conferences192Monitoring and Managing Conferences193Viewing Conference Events195Viewing System Tickets196Controlling Sound Alerts196Conference Event Log196Graphical Monitor197View Folders and Systems197Creating and Managing Phone Books199Phone Book Basics199The Role of Phone Book Sources199Hierarchical Phone Books199Default Source and Phone Book199Phone Book Routing199Phone Book Types200Corporate Directory200Global Directory200Local Directory200Setting the Phone Book Type For All Systems200Creating a Phone Book201Creating a Phone Book Hierarchy202Alternate Way of Generating Phone Book202Granting Access to Phone Books202Cisco TMS Users202Provisioning Users202Setting Phone Books on Systems203One Phone Book on Multiple Systems203Multiple Phone Books on a Single System203Setting Global Directory Update Frequency203Exporting Contacts to a File203Manage Phone Books204Sources204Access Control205Manage Phone Book Sources205Source Types and Configurations205Cisco Unified Communications Manager212Viewing contacts213Phone Book and Source Activity Status213Reporting214Reporting Basics214Types of Data214How Log Purge Settings Affect Reporting214Creating a Report214Exporting Data to an Excel Sheet216Using Reporting Templates216Creating a Template216Viewing and Running Template Searches216Editing and Deleting a Template217Bridge Utilization217The Reporting Mechanism and Logs217Troubleshooting218Call Detail Records218What is a Call Detail Record?218Endpoints218MCUs218Gatekeeper and VCS218Users219TelePresence Content Servers219Gateways219Billing Code Statistics219Conferences219Conference Statistics219Conference Resources220Events220Scheduling Interfaces220Bridging Methods220System221Ticket Log221Feedback Log221Connection Error221System Connection221Authentication Failure221Boot221History221Administrative Tools222Configuration222General Settings222Network Settings225Email Settings230Edit Email Templates231Conference Settings236WebEx Settings242Reporting Settings244Provisioning Extension Settings245Manage Ticket Error Levels248Manage Event Notification Error Levels253User Administration253Groups253Users260Default Groups263Default System Permissions263Locations264ISDN Zones264IP Zones265Billing Codes266Manage Billing Codes266Billing Codes Activity Status268Diagnostics268TMS Tickets268Provisioning Extension Diagnostics268Conference Diagnostics269Activity Status270Analytics Extension271TMS Server Maintenance271Identifying a Server Time Mismatch271Downloading Diagnostics Files271Viewing Free Disk Space271Viewing and Managing Database Files and Sizes272Purging Old Data and Logs272TMS Redundancy273TMS Services Status273Audit Log274Cisco TMS Tools276Configuration276Database Connection Settings276Directory Locations278Security Settings278Encryption Key278TLS Client Certificates278Advanced Security Settings279Utilities282Change User Domain282Generate Phone Book282Resolve Duplicate Keys282Diagnostic Tools283SNMP Connectivity Checking Tool283Scan Db for Encryption Key Mismatch283Troubleshooting284Using the Logs284Downloading Log Files284Locating the Logs on the Server284Log Overview284Changing the Log Level288Reading the Logs288Website Scenarios289Cisco TMS does not Load289Automatic Logon to the Web Application does not Work290System Scenarios291New Systems are not Automatically Discovered291System Information and Status Outdated292Scheduled Events not Starting292System Upgrade Fails292Tickets not Raised293Conference Scenarios294Call Does Not Start294Java Applet Scenarios294Username and Password Prompt Keeps Reappearing294Applet does not Load294Applet Is Slow to Load or will not Load Completely295Mozilla Firefox Blocks Java Plugin295Quicker Load of Monitor295Out of Memory296Increase Maximum Amount of Memory296Phone Book Scenarios296Phone Book (Corporate Directory) Errors296Polycom Endpoints do not Get Phone Books297Reporting Scenarios297Bridge Utilization Report297No CDRs from Endpoints Running Cisco Collaboration Endpoint Software, TC, and...298No CDRs from Cisco TelePresence Server299No CDRs from Cisco TelePresence MCU299No CDRs from Polycom Endpoints299No Statistics for Legacy TANDBERG Systems300Cause Codes300Accessibility notice304Cisco Legal Information305Cisco Trademark305Tamaño: 5 MBPáginas: 305Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction4After installation4Prerequisites5Server requirements for installing Cisco TMS5Hardware5Operating system and software5Access requirements6Date and time6Database server requirements6Client software requirements8Server network dependencies8Ports used by Cisco TMS9Compatibility with extensions10Upgrade requirements and recommendations10Virtual directories10Cisco TMS Agent Legacy provisioning10Versions earlier than 13.210Installing or upgrading Cisco TMS12Initial installation12Complete installation12Installing a new database13Upgrading an existing database13Activating and pre-configuring the installation13Custom installation17Selecting components and database options18Activating and pre-configuring the installation20Accessing Cisco TMS for the first time24Setting up Cisco TelePresence Management Server26Operator safety summary26Equipment markings26Warnings26Installation precautions and hardware compliances27Installing the server28Unpacking28Installation site preparations28Rack mounting28Connecting the cables29Configuring the server29Using the LCD panel29Configuring the IP Address setting30Configuring the server operating system30Shutting down32Operating, maintaining, and upgrading the server32Starting and stopping the server32Performing database backups33Operating system updates33Software installation and upgrades on the Cisco TelePresence Management Server33Updating conference time zone data35Using the Cisco TMS time zone update tool35Locating and running the tool35Changes to Cisco TMS time zone handling36Handling upcoming time zone changes36Whose time zones are displayed37Troubleshooting38Installation times out38Appendices39Appendix 1: Restricting IIS 7 modules to minimal required39Appendix 2: Moving Cisco TMS to a new server40Before you start40Moving the application and database40After moving the application42Moving Cisco TMSXE42Moving Cisco TMSPE42Moving Cisco TMSAE43Appendix 3: Uninstalling Cisco TMS43Removing all Cisco TMS information from a server43Bibliography47Tamaño: 1 MBPáginas: 48Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction2Related Documents2Cisco TMS Overview4Web Page Features and Layout4Portal7Sitemap7Cisco TMS Components7Internet Information Services Web Server and Applications8The tmsng SQL Database8Windows Services9Cisco TMS Tools Application10Setting up Cisco TMS11Adding Release and Option Keys11Getting Your Cisco TMS Release Key11Entering Keys During Cisco TMS Upgrades11Entering Release Keys Post Installation12Entering Option Keys Post Installation12How Groups and Permissions Work12Group Membership12System Permissions13Setting Up Initial Group Permissions13Enabling Active Directory Lookup14Adding User Accounts and Profiles14Language setting15Cisco Collaboration Meeting Rooms Hybrid15WebEx Site and User Credentials15Reviewing and Setting Defaults15General Settings16Network Settings16Mail Settings17Conference Settings17Using Configuration Templates18Creating a New Configuration Template18Viewing a Configuration Template19Editing a Template19Applying Templates to Systems19Creating a New Configuration Template from an Existing Template20Custom Configuration and Commands20Routing21Introduction to Routing21The Main Participant22Allocation23Protocols and Call Control23IP24ISDN24How Call Protocols are Prioritized24What Infrastructure Does Cisco TMS Use for Routing?25MCU25Gatekeeper27ISDN Gateway27Cisco Unified Communications Manager27How Zones Work28Setting up an IP Zone29Setting a Zone on One or More Systems30Setting up an ISDN Zone31Example31Creating area Code Rules32Setting a Zone on One or More Systems33System Management Overview34Supported Systems34System Types Supported by Cisco TMS34System Locations34How Endpoints are Managed by Cisco TMS34Cisco TMS Controlled35Cisco TMSPE Provisioned35Unified CM Registered35Unmanaged Endpoint36Changing Management Modes36Infrastructure Systems36Booking36Monitoring36Software Versions36Systems Behind a Firewall/NAT37Booking37Statistics and monitoring37Software Upgrades37Phone Books37Configuration Templates38Configuration Backup and Restore38System Replacement38How Systems are Added to Cisco TMS38Automatic Discovery38Manual Addition39Through Unified CM39Provisioning39Pre-registration39How Cisco TMS Communicates with Managed Systems39The Addresses that Systems Use to Contact Cisco TMS40System Connectivity Status40Calendar Push Behavior42How Persistent Settings Work42Adding and Managing Systems43Setting Up Default System Folders43Adding Systems44Prerequisites for all Systems44Using Automatic Discovery45Adding by IP addresses or DNS Names45System Discovery Order by Protocol46Pre-registering Endpoints47Adding Endpoints Behind a Firewall/NAT47Adding Unified CM and Registered Endpoints49Adding an Unmanaged Bridge51Adding Unmanaged Endpoints51Managing Systems52Viewing and Editing a System52Swapping a System53Upgrading Cisco TMS-Managed Endpoints54Purging a System55Navigator56Folder Actions56Navigating the Folder Tree57Endpoints58Cisco VCS64Unified CM71Cisco TelePresence Supervisor MSE 805074TelePresence Conductor77MCUs and TelePresence Server85Gateways92Content Servers and Recording Servers95Unmanaged Bridge101Unmanaged Endpoint105Add Systems108Folder and System Permissions111Ticketing Service112Ticket Statuses112In-page System Management112System Overview114Manage Dial Plan114:Provisioning114Users114FindMe122Devices124Configuration Backup124Perform Backup124Perform Restore124Backup/Restore Activity Status125Configuration Templates125Configuration Templates Main Page125Select Settings for Configuration Template126Configuration Template Activity Status129System Upgrade129Cisco TMS Endpoints129Endpoints Managed by the Provisioning Extension129Upgrade Modes130Buttons for Upgrading130Select Software and Release Keys131Software Manager131System Upgrade Activity Status132Purge Systems132Event Notification Manager133Select Event Types133System Status Reporting134Booking135Conference Basics135What is a Conference?135What is a Participant?135What is a Video Conference Master?135Routing and MCUs136Port Usage on MCUs136How are Conference Layout Options Controlled?136What is an Externally Hosted Conference?136Email Notifications137Booking a Conference137Booking a Conference with Remote Systems139Viewing and Editing Existing Conferences140Adding Recurrence to a Conference140Booking and Editing Conferences with Cisco TelePresence Conductor141New Conference143Basic Settings143Advanced Settings145Participants Tab146WebEx Details Tab148Connection Settings Tab148MCU Settings Tab149TelePresence Conductor Settings Tab149Conference Information Tab149Webex Details Tab150MCU Settings150Cisco TelePresence Conductor Settings157List Conferences158Editing Conferences from This Page158Time Zone Display159Search159Advanced159Search Results160View Conference162List References162Conferences and References162Creating a Reference163Deleting References163Sorting References163Searching for References163Ad Hoc Booking163Displaying Systems163Checking Availability and Reserving Systems163Booking on Behalf of Someone Else164Entering a Billing Code164Participant Templates164Why Use Participant Templates164Creating a Participant Template165Adding a Participant Template to a Booking169Sample participant template Setups169Conference Templates171Editing and Using a Conference Template171Monitoring172Monitoring and Managing Conferences172Conference Control Center172Graphical Monitor173Operator Conferences173Conference Control Center174Enabling Ad Hoc Conference Monitoring174Finding and Displaying Conferences175Monitoring and Managing Conferences175Viewing Conference Events177Viewing System Tickets178Controlling Sound Alerts178Conference Event Log178Graphical Monitor179View Folders and Systems179Creating and Managing Phone Books181Phone Book Basics181The Role of Phone Book Sources181Hierarchical Phone Books181Default Source and Phone Book181Phone Book Routing182Phone Book Types182Corporate Directory182Global Directory182Local Directory182Setting the Phone Book Type For All Systems183Creating a Phone Book183Creating a Phone Book Hierarchy184Alternate Way of Generating Phone Book184Granting Access to Phone Books184Cisco TMS Users184Provisioning Users185Setting Phone Books on Systems185One Phone Book on Multiple Systems185Multiple Phone Books on a Single System185Setting Global Directory Update Frequency186Exporting Contacts to a File186Manage Phone Books186Sources186Access Control187Manage Phone Book Sources187Source Types and Configurations188Cisco Unified Communications Manager195Viewing contacts196Phone Book and Source Activity Status196Reporting197Reporting Basics197Types of Data197How Log Purge Settings Affect Reporting197Creating a Report198Exporting Data to an Excel Sheet200Using Reporting Templates200Creating a Template200Viewing and Running Template Searches200Editing and Deleting a Template201Bridge Utilization201The Reporting Mechanism and Logs201Troubleshooting202Call Detail Records202What is a Call Detail Record?202Endpoints202MCUs202Gatekeeper and VCS202Users203TelePresence Content Servers203Gateways203Billing Code Statistics203Conferences203Conference Statistics203Conference Resources203Events204Scheduling Interfaces204Bridging Methods204System205Ticket Log205Feedback Log205Connection Error205System Connection205Authentication Failure205Boot205History205Administrative Tools206Configuration206General Settings206Network Settings209Email Settings215Edit Email Templates216Conference Settings220WebEx Settings227Reporting Settings230Provisioning Extension Settings230Manage Ticket Error Levels233Manage Event Notification Error Levels238User Administration238Groups238Users245Default Groups248Default System Permissions248Locations249ISDN Zones249IP Zones250Billing Codes251Manage Billing Codes251Billing Codes Activity Status253Diagnostics253TMS Tickets253Provisioning Extension Diagnostics253Conference Diagnostics254Activity Status256Analytics Extension256TMS Server Maintenance256Identifying a Server Time Mismatch256Downloading Diagnostics Files257Viewing Free Disk Space257Viewing and Managing Database Files and Sizes257Purging Old Data and Logs257TMS Redundancy258TMS Services Status259Audit Log259Cisco TMS Tools261Configuration261Database Connection Settings261Directory Locations263Security Settings263Encryption Key263TLS Client Certificates263Advanced Security Settings264Utilities266Change User Domain266Generate Phone Book266Resolve Duplicate Keys267Diagnostic Tools267SNMP Connectivity Checking Tool267Scan Db for Encryption Key Mismatch267Troubleshooting268Using the Logs268Downloading Log Files268Locating the Logs on the Server268Log Overview268Changing the Log Level272Reading the Logs272Website Scenarios273Cisco TMS does not Load273Automatic Logon to the Web Application does not Work274System Scenarios275New Systems are not Automatically Discovered275System Information and Status Outdated276Scheduled Events not Starting276System Upgrade Fails276Tickets not Raised278Conference Scenarios278Call Does Not Start278Java Applet Scenarios278Username and Password Prompt Keeps Reappearing278Applet does not Load278Applet Is Slow to Load or will not Load Completely279Mozilla Firefox Blocks Java Plugin280Quicker Load of Monitor280Out of Memory280Increase Maximum Amount of Memory280Phone Book Scenarios281Phone Book (Corporate Directory) Errors281Polycom Endpoints do not Get Phone Books281Reporting Scenarios281Bridge Utilization Report282No CDRs from Endpoints Running Cisco Collaboration Endpoint Software, TC, and...282No CDRs from Cisco TelePresence Server283No CDRs from Cisco TelePresence MCU283No CDRs from Polycom Endpoints283No Statistics for Legacy TANDBERG Systems284Cause Codes284Accessibility notice289Cisco Legal Information290Cisco Trademark290Tamaño: 4 MBPáginas: 290Language: EnglishManuales abiertas
Manual De MantenimientoTabla de contenidosIntroduction6Related Documents6Cisco TMS Overview8Web Page Features and Layout8Cisco TMS Components11Setting up Cisco TMS15Adding Release and Option Keys15How Groups and Permissions Work16Setting Up Initial Group Permissions17Enabling Active Directory Lookup18Adding User Accounts and Profiles18Reviewing and Setting Defaults19Using Configuration Templates22Routing25Introduction to Routing25Protocols and Call Control27What Infrastructure Does Cisco TMS Use for Routing?28How Zones Work32Setting up an IP Zone33Setting up an ISDN Zone35System Management Overview38Supported Systems38How Endpoints are Managed by Cisco TMS38Infrastructure Systems40Systems Behind a Firewall/NAT41How Systems are Added to Cisco TMS42How Cisco TMS Communicates with Managed Systems43How Persistent Settings Work46Adding and Managing Systems47Setting Up Default System Folders47Adding Systems48Managing Systems55Navigator59Ticketing Service115System Overview117Manage Dial Plan117:Provisioning118Configuration Backup127Configuration Templates128System Upgrade132Purge Systems135Event Notification Manager136System Status Reporting137Booking138Conference Basics138Booking a Conference140New Conference145List Conferences160List References164Ad Hoc Booking165Participant Templates166Conference Templates173Monitoring174Monitoring and Managing Conferences174Operator Conferences175Conference Control Center176Graphical Monitor181Creating and Managing Phone Books183Phone Book Basics183Phone Book Types184Creating a Phone Book185Granting Access to Phone Books186Setting Phone Books on Systems187Exporting Contacts to a File187Manage Phone Books188Manage Phone Book Sources189Phone Book and Source Activity Status197Reporting198Reporting Basics198Creating a Report198Using Reporting Templates200Bridge Utilization201Call Detail Records202Billing Code Statistics203Conferences203System205Administrative Tools206Configuration206User Administration238Locations249Billing Codes251Diagnostics253Activity Status255Analytics Extension256TMS Server Maintenance256Audit Log259Cisco TMS Tools261Configuration261Security Settings263Utilities266Diagnostic Tools267Troubleshooting268Using the Logs268Website Scenarios273System Scenarios275Conference Scenarios278Java Applet Scenarios278Phone Book Scenarios280Reporting Scenarios281Cause Codes284Accessibility notice288Cisco Legal Information289Cisco Trademark289Tamaño: 4 MBPáginas: 289Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction4After installation4Prerequisites5Server requirements for installing Cisco TMS5Hardware5Operating system and software5Access requirements6Date and time6Database server requirements6Client software requirements8Server network dependencies8Ports used by Cisco TMS9Compatibility with extensions10Upgrade requirements and recommendations10Virtual directories10Cisco TMS Agent Legacy provisioning10Versions earlier than 13.210Installing or upgrading Cisco TMS12Initial installation12Complete installation12Installing a new database13Upgrading an existing database13Activating and pre-configuring the installation13Custom installation17Selecting components and database options18Activating and pre-configuring the installation20Accessing Cisco TMS for the first time24Setting up Cisco TelePresence Management Server26Operator safety summary26Equipment markings26Warnings26Installation precautions and hardware compliances27Installing the server28Unpacking28Installation site preparations28Rack mounting28Connecting the cables29Configuring the server29Using the LCD panel29Configuring the IP Address setting30Configuring the server operating system30Shutting down32Operating, maintaining, and upgrading the server32Starting and stopping the server32Performing database backups33Operating system updates33Software installation and upgrades on the Cisco TelePresence Management Server33Updating conference time zone data35Using the Cisco TMS time zone update tool35Locating and running the tool35Changes to Cisco TMS time zone handling36Handling upcoming time zone changes36Whose time zones are displayed37Troubleshooting38Installation times out38Appendices39Appendix 1. Restricting IIS 7 modules to minimal required39Appendix 2. Uninstalling Cisco TMS40Removing all Cisco TMS information from a server40Bibliography43Tamaño: 1 MBPáginas: 44Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction5Prerequisites6Estimating your deployment size6Hardware requirements6Regular deployment7Large deployment7Recommended hardware and virtualization for large deployments8Server software and configuration requirements9Operating system and software9Access requirements during installation9Date and time configuration9SQL server software and permission requirements10Software10Configuration and permissions10Client software requirements11Server network dependencies11Ports used by Cisco TMS12Compatibility with extensions13Upgrade requirements and recommendations13Virtual directories13Redundant deployments14Using SQL and Windows Server versions earlier than 2008 R214Versions earlier than 14.214Cisco TMS Agent Legacy provisioning14Versions earlier than 13.215Deployment best practices16Database maintenance planning16Recovery model16Regular maintenance tasks17Security17Web and API communication17Communication with systems18Initial Cisco TMS setup19User management19Zones19Folder hierarchy19Default settings for conferences19Installing or upgrading Cisco TMS20Running the installer20Creating or upgrading the database21Adding release keys and pre-configuring the network settings22Pre-configuring zones and setting folder locations23Adding a certificate24Accessing Cisco TMS for the first time25Setting up a redundant deployment26Preliminary information26Supported configurations26Licensing26Database redundancy27Cisco TelePresence Management Suite Provisioning Extension27Limitations in a redundant deployment using a load balancer27Deploying with a load balancer27Recommended hardware27Active directory and user authentication requirements27Overview27Architectural overview and network diagram29Installing and configuring30Testing that failover works32Upgrading Cisco TMS32Recovery in case of a failing node33Troubleshooting with managed systems in a redundant deployment33Deploying a hot standby33Setting up the primary Cisco TMS server34Setting up the secondary Cisco TMS server34Synchronizing local files35Optional: Enable TLS client certificates35Upgrading Cisco TMS35Recovery if the primary server fails35Upgrading a redundant deployment from version 14.4 or later37Before you upgrade the servers37Upgrade the primary node37Upgrade the secondary node37Upgrading a redundant deployment from a version earlier than 14.437Before you upgrade the servers37Upgrade and configuration for the primary server38Updating the NLB configuration and verification on the primary server38Upgrade and configuration for the secondary server38Migrate ACE configuration38Example F5 BIG-IP Configuration39Local files for synchronization40Moving and uninstalling Cisco TMS41Moving Cisco TMS to a new server41Before you start41Moving the application and database41After moving the application43Moving Cisco TMSXE43Moving Cisco TMSPE43Moving Cisco TMSAE44Uninstalling Cisco TMS44Removing all Cisco TMS information from a server45Troubleshooting48Installation times out48Appendixes49Appendix 1: Restricting IIS modules to minimal required49Appendix 2: Configuring IIS request flood protection49IIS 850IIS 753Notices54Accessibility notice54Technical support54Tamaño: 1 MBPáginas: 55Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction4After installation4Prerequisites5Server requirements for installing Cisco TMS5Hardware5Operating system and software5Access requirements6Date and time6Database server requirements6Maximum deployment size8Client software requirements9Server network dependencies9Ports used by Cisco TMS10Compatibility with extensions11Upgrade requirements and recommendations11Virtual directories11Cisco TMS Agent Legacy provisioning11Versions earlier than 13.212Installing or upgrading Cisco TMS13Initial installation13Complete installation13Installing a new database14Upgrading an existing database14Activating and pre-configuring the installation14Custom installation18Selecting components and database options19Activating and pre-configuring the installation21Accessing Cisco TMS for the first time25Setting up Cisco TelePresence Management Server27Operator safety summary27Equipment markings27Warnings27Installation precautions and hardware compliances28Installing the server29Unpacking29Installation site preparations29Rack mounting29Connecting the cables30Configuring the server30Using the LCD panel30Configuring the IP Address setting31Configuring the server operating system31Shutting down33Operating, maintaining, and upgrading the server33Starting and stopping the server33Performing database backups34Operating system updates34Software installation and upgrades on the Cisco TelePresence Management Server34Updating conference time zone data36Using the Cisco TMS time zone update tool36Locating and running the tool36Changes to Cisco TMS time zone handling37Handling upcoming time zone changes37Whose time zones are displayed38Troubleshooting39Installation times out39Appendices40Appendix 1: Restricting IIS 7 modules to minimal required40Appendix 2: Configuring IIS request flood protection41Installing the IIS extension41Configuring dynamic IP restrictions for the default site41Limiting the total number of connections41Appendix 3: Moving Cisco TMS to a new server41Before you start42Moving the application and database42After moving the application44Moving Cisco TMSXE44Moving Cisco TMSPE44Moving Cisco TMSAE45Appendix 4: Uninstalling Cisco TMS45Removing all Cisco TMS information from a server45Bibliography49Tamaño: 1 MBPáginas: 50Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction5Prerequisites6Estimating your deployment size6Hardware requirements6Regular deployment7Large deployment7Recommended hardware and virtualization for large deployments8Server software and configuration requirements9Operating system and software9Access requirements during installation9Date and time configuration9SQL server software and permission requirements10Software10Configuration and permissions10Client software requirements11Server network dependencies11Ports used by Cisco TMS12Compatibility with extensions13Upgrade requirements and recommendations13Virtual directories13Redundant deployments14Using SQL and Windows Server versions earlier than 2008 R214Versions earlier than 14.214Cisco TMS Agent Legacy provisioning14Versions earlier than 13.215Deployment best practices16Database maintenance planning16Recovery model16Regular maintenance tasks17Security17Web and API communication17Communication with systems18Initial Cisco TMS setup19User management19Zones19Folder hierarchy19Default settings for conferences19Installing or upgrading Cisco TMS20Running the installer20Creating or upgrading the database21Adding release keys and pre-configuring the network settings22Pre-configuring zones and setting folder locations23Adding a certificate24Accessing Cisco TMS for the first time25Setting up a redundant deployment26Preliminary information26Supported configurations26Licensing26Database redundancy27Cisco TelePresence Management Suite Provisioning Extension27Limitations in a redundant deployment using a load balancer27Deploying with a load balancer27Recommended hardware27Active directory and user authentication requirements27Overview27Architectural overview and network diagram29Installing and configuring30Testing that failover works32Upgrading Cisco TMS32Recovery in case of a failing node33Troubleshooting with managed systems in a redundant deployment33Deploying a hot standby33Setting up the primary Cisco TMS server34Setting up the secondary Cisco TMS server34Synchronizing local files35Optional: Enable TLS client certificates35Upgrading Cisco TMS35Recovery if the primary server fails35Upgrading a redundant deployment to Cisco TMS 14.436Before you upgrade the servers37Upgrade and configuration for the primary server37Updating the NLB configuration and verification on the primary server37Upgrade and configuration for the secondary server37Migrate ACE configuration37Example F5 BIG-IP Configuration38Local files for synchronization39Moving and uninstalling Cisco TMS41Moving Cisco TMS to a new server41Before you start41Moving the application and database41After moving the application43Moving Cisco TMSXE43Moving Cisco TMSPE43Moving Cisco TMSAE44Uninstalling Cisco TMS44Removing all Cisco TMS information from a server45Troubleshooting48Installation times out48Appendixes49Appendix 1: Restricting IIS modules to minimal required49Appendix 2: Configuring IIS request flood protection49IIS 850IIS 753Notices54Accessibility notice54Technical support54Tamaño: 1 MBPáginas: 55Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction5Prerequisites6Estimating your deployment size6Hardware requirements7Regular deployment and Cisco Business Edition 60007Large deployment7Recommended hardware and virtualization for large deployments8Server software and configuration requirements9Operating system and software9Access requirements during installation10Date and time configuration10SQL server software and permission requirements10Software10Configuration and permissions11Client software requirements11Server network dependencies12Ports used by Cisco TMS13Compatibility with extensions14Upgrade requirements and recommendations14Virtual directories14Redundant deployments14Using SQL Server 2005 and Windows Server versions earlier than 2008 R214Instructions for customers upgrading from 14.4 or 14.4.1 who use Cisco TMSXE14Instructions for customers upgrading from 14.4 or 14.4.1 who use Cisco TMSXN16Versions earlier than 14.217Cisco TMS Agent Legacy provisioning17Versions earlier than 13.218Deployment best practices19Database maintenance planning19Recovery model19Regular maintenance tasks20Security20Web and API communication20Communication with systems21Initial Cisco TMS setup22User management22Zones22Folder hierarchy22Default settings for conferences22Installing or upgrading Cisco TMS23Before you start23Running the installer23Creating or upgrading the database24Adding release keys and pre-configuring the network settings24Pre-configuring zones and setting install folder location26Adding a certificate27Accessing Cisco TMS for the first time28Setting up a redundant deployment29Preliminary information29Supported configurations29Licensing29Database redundancy30Cisco TelePresence Management Suite Provisioning Extension30Limitations in a redundant deployment using a load balancer30Deploying with a load balancer30Recommended hardware30Active directory and user authentication requirements30Overview30Architectural overview and network diagram32Installing and configuring33Testing that failover works35Upgrading Cisco TMS35Recovery in case of a failing node36Troubleshooting with managed systems in a redundant deployment36Deploying a hot standby36Setting up the primary Cisco TMS server37Setting up the secondary Cisco TMS server37Synchronizing local files38Optional: Enable TLS client certificates38Upgrading Cisco TMS38Recovery if the primary server fails39Upgrading a redundant deployment from version 14.4 or later40Before you upgrade the servers40Upgrade the primary node40Upgrade the secondary node40Upgrading a redundant deployment from a Cisco TMS version earlier than 14.440Before you upgrade the servers40Upgrade and configuration for the primary server41Updating the NLB configuration and verification on the primary server41Upgrade and configuration for the secondary server41Migrate ACE configuration41Example F5 BIG-IP Configuration42Local files for synchronization43Moving and uninstalling Cisco TMS44Moving Cisco TMS to a new server44Before you start44Moving the application and database44After moving the application46Moving Cisco TMSXE46Moving Cisco TMSPE46Moving Cisco TMSAE47Uninstalling Cisco TMS47Removing all Cisco TMS information from a server47Troubleshooting49Installation times out49Appendixes50Appendix 1: Restricting IIS modules to minimal required50Appendix 2: Configuring IIS request flood protection50IIS 851IIS 754Notices55Accessibility notice55Technical support55Tamaño: 1 MBPáginas: 56Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction5Prerequisites6Estimating your deployment size6Hardware requirements7Regular deployment and Cisco Business Edition 60007Large deployment7Recommended hardware and virtualization for large deployments8Server software and configuration requirements9Operating system and software9Access requirements during installation10Date and time configuration10SQL server software and permission requirements10Software10Network11Configuration and permissions11Client software requirements11Server network dependencies12Ports used by Cisco TMS13Compatibility with extensions14Upgrade requirements and recommendations14Virtual directories14Redundant deployments14Using SQL Server versions earlier than 2008 R2 and Windows Server versions ea...14Instructions for customers upgrading from 14.4 or 14.4.1 who use Cisco TMSXE14Instructions for customers upgrading from 14.4 or 14.4.1 who use Cisco TMSXN16Versions earlier than 14.217Cisco TMS Agent Legacy provisioning17Versions earlier than 13.218Deployment best practices19Database maintenance planning19Recovery model19Regular maintenance tasks20Security20Web and API communication20Communication with systems21Initial Cisco TMS setup22User management22Zones22Folder hierarchy22Default settings for conferences22Installing or upgrading Cisco TMS23Before you start23Running the installer23Creating or upgrading the database24Adding release keys and pre-configuring the network settings25Pre-configuring zones and setting install folder location26Adding a certificate27Enabling the Windows SNMP Service28Accessing Cisco TMS for the first time28Setting up a redundant deployment29Preliminary information29Supported configurations29Licensing29Database redundancy30Cisco TelePresence Management Suite Provisioning Extension30Limitations in a redundant deployment using a load balancer30Deploying with a load balancer30Recommended hardware30Active directory and user authentication requirements30Overview30Architectural overview and network diagram32Installing and configuring33Testing that failover works35Upgrading Cisco TMS35Recovery in case of a failing node36Troubleshooting with managed systems in a redundant deployment36Deploying a hot standby36Setting up the primary Cisco TMS server37Setting up the secondary Cisco TMS server37Synchronizing local files38Optional: Enable TLS client certificates38Upgrading Cisco TMS38Recovery if the primary server fails39Upgrading a redundant deployment from version 14.4 or later40Before you upgrade the servers40Upgrade the primary node40Upgrade the secondary node40Upgrading a redundant deployment from a Cisco TMS version earlier than 14.440Before you upgrade the servers40Upgrade and configuration for the primary server41Updating the NLB configuration and verification on the primary server41Upgrade and configuration for the secondary server41Migrate ACE configuration41Example F5 BIG-IP Configuration42Local files for synchronization43Moving and uninstalling Cisco TMS44Moving Cisco TMS to a new server44Before you start44Moving the application and database44After moving the application46Moving Cisco TMSXE46Moving Cisco TMSPE46Moving Cisco TMSAE47Uninstalling Cisco TMS47Removing all Cisco TMS information from a server47Troubleshooting49Installation times out49Appendixes50Appendix 1: Restricting IIS modules to minimal required50Appendix 2: Configuring IIS request flood protection50IIS 851IIS 754Notices55Accessibility notice55Technical support55Tamaño: 1 MBPáginas: 56Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction3Prerequisites4Estimating Your Deployment Size4Hardware Requirements5Regular Deployment and Cisco Business Edition 60005Large Deployment6Recommended Hardware and Virtualization for Large Deployments7Server Software and Configuration Requirements7Operating System and Software8Access Requirements During Installation8Date and Time Configuration8SQL Server Software and Permission Requirements8Software9Network9Configuration and Permissions9Client Software Requirements10Server Network Dependencies10Ports Used by Cisco TMS11Compatibility with Extensions12Upgrade Requirements and Recommendations12Virtual Directories12Redundant Deployments12Using SQL Server Versions Earlier than 2008 R2 and Windows Server Versions Ea...13Instructions for Customers Upgrading from 14.4 or 14.4.1 Who Use Cisco TMSXE13Instructions for Customers Upgrading from 14.4 or 14.4.1 Who Use Cisco TMSXN14Versions Earlier than 14.215Cisco TMS Agent Legacy Provisioning16Versions Earlier than 13.216Deployment best practices18Database Maintenance Planning18Recovery Model18Regular Maintenance Tasks19Security19Web and API Communication19Communication with Systems20Initial Cisco TMS Setup21User Management21Zones21Folder Hierarchy21Default Settings for Conferences21Installing or Upgrading Cisco TMS22Before You Start22Running the Installer22Creating or Upgrading the Database23Adding Release Keys and Pre-configuring the Network Settings24Pre-configuring Zones and Setting Install Folder Location25Adding a Certificate26Enabling the Windows SNMP Service27Accessing Cisco TMS for the First Time27Setting up a Redundant Deployment30Preliminary Information30Supported Configurations30Licensing30Database Redundancy31Cisco TelePresence Management Suite Provisioning Extension31Limitations in a Redundant Deployment Using a Load Balancer31Deploying with a Load Balancer31Recommended Hardware31Active Directory and User Authentication Requirements31Overview31Architectural Overview and Network Diagram33Installing and Configuring34Testing that Failover Works36Upgrading Cisco TMS36Recovery in Case of a Failing Node37Troubleshooting with Managed Systems in a Redundant Deployment37Deploying a Hot Standby37Setting up the Primary Cisco TMS Server38Setting up the Secondary Cisco TMS Server38Synchronizing Local Files39Optional: Enable TLS Client Certificates39Upgrading Cisco TMS39Recovery if the Primary Server Fails39Upgrading a Redundant Deployment from Version 14.4 or Later40Before You Upgrade the Servers40Upgrade the Primary Node41Upgrade the Secondary Node41Upgrading a Redundant Deployment from a Cisco TMS Version Earlier than 14.441Before You Upgrade the Servers41Upgrade and Configuration for the Primary Server41Updating the NLB Configuration and Verification on the Primary Server41Upgrade and Configuration for the Secondary Server42Migrate ACE Configuration42Example F5 BIG-IP Configuration43Local Files for Synchronization43Moving or Uninstalling Cisco TMS46Moving Cisco TMS to a New Server46Before You Start46Moving the Application and Database46After Moving the Application48Moving Cisco TMSXE48Moving Cisco TMSPE49Moving Cisco TMSAE49Uninstalling Cisco TMS50Removing All Cisco TMS Information from a Server50Troubleshooting52Installation Times Out52Appendixes54Appendix 1: Restricting IIS Modules to Minimal Required54Appendix 2: Configuring IIS Request Flood Protection55IIS 8 and 8.555IIS 758Notices60Accessibility notice60Obtaining Documentation and Submitting a Service Request60Cisco Legal Information61Cisco Trademark61Tamaño: 900 KBPáginas: 61Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction3Prerequisites4Estimating Your Deployment Size4Hardware Requirements5Regular Deployment and Cisco Business Edition 60005Large Deployment6Recommended Hardware and Virtualization for Large Deployments7Server Software and Configuration Requirements7Operating System and Software8Access Requirements During Installation8Date and Time Configuration8SQL Server Software and Permission Requirements8Software9Network9Configuration and Permissions9Client Software Requirements10Server Network Dependencies10Ports Used by Cisco TMS11Compatibility with Extensions12Upgrade Requirements and Recommendations12Virtual Directories12Redundant Deployments12Using SQL Server Versions Earlier than 2008 R2 and Windows Server Versions Ea...13Instructions for Customers Upgrading from 14.4 or 14.4.1 Who Use Cisco TMSXE13Instructions for Customers Upgrading from 14.4 or 14.4.1 Who Use Cisco TMSXN14Versions Earlier than 14.215Cisco TMS Agent Legacy Provisioning16Versions Earlier than 13.216Deployment best practices18Database Maintenance Planning18Recovery Model18Regular Maintenance Tasks19Security19Web and API Communication19Communication with Systems20Initial Cisco TMS Setup21User Management21Zones21Folder Hierarchy21Default Settings for Conferences21Installing or Upgrading Cisco TMS22Before You Start22Running the Installer22Creating or Upgrading the Database23Adding Release Keys and Pre-configuring the Network Settings24Pre-configuring Zones and Setting Install Folder Location25Adding a Certificate26Enabling the Windows SNMP Service27Accessing Cisco TMS for the First Time27Setting up a Redundant Deployment30Preliminary Information30Supported Configurations30Licensing30Database Redundancy31Cisco TelePresence Management Suite Provisioning Extension31Limitations in a Redundant Deployment Using a Load Balancer31Deploying with a Load Balancer31Recommended Hardware31Active Directory and User Authentication Requirements31Overview31Architectural Overview and Network Diagram33Installing and Configuring34Testing that Failover Works36Upgrading Cisco TMS36Recovery in Case of a Failing Node37Troubleshooting with Managed Systems in a Redundant Deployment37Deploying a Hot Standby37Setting up the Primary Cisco TMS Server38Setting up the Secondary Cisco TMS Server38Synchronizing Local Files39Optional: Enable TLS Client Certificates39Upgrading Cisco TMS39Recovery if the Primary Server Fails39Upgrading a Redundant Deployment from Version 14.4 or Later40Before You Upgrade the Servers40Upgrade the Primary Node41Upgrade the Secondary Node41Upgrading a Redundant Deployment from a Cisco TMS Version Earlier than 14.441Before You Upgrade the Servers41Upgrade and Configuration for the Primary Server41Updating the NLB Configuration and Verification on the Primary Server41Upgrade and Configuration for the Secondary Server42Migrate ACE Configuration42Example F5 BIG-IP Configuration43Local Files for Synchronization43Moving or Uninstalling Cisco TMS46Moving Cisco TMS to a New Server46Before You Start46Moving the Application and Database46After Moving the Application48Moving Cisco TMSXE48Moving Cisco TMSPE49Moving Cisco TMSAE49Uninstalling Cisco TMS50Removing All Cisco TMS Information from a Server50Troubleshooting52Installation Times Out52Appendixes54Appendix 1: Restricting IIS Modules to Minimal Required54Appendix 2: Configuring IIS Request Flood Protection55IIS 8 and 8.555IIS 758Notices60Accessibility notice60Obtaining Documentation and Submitting a Service Request60Cisco Legal Information61Cisco Trademark61Tamaño: 1000 KBPáginas: 61Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction3Prerequisites4Estimating Your Deployment Size4Hardware Requirements5Regular Deployment and Cisco Business Edition 60005Large Deployment5Recommended Hardware and Virtualization for Large Deployments6Server Software and Configuration Requirements7Operating System and Software7Access Requirements During Installation8Date and Time Configuration8SQL Server Software and Permission Requirements8Software8Network9Configuration and Permissions9Client Software Requirements10Server Network Dependencies10Ports Used by Cisco TMS11Compatibility with Extensions12Upgrade Requirements and Recommendations12Virtual Directories12Redundant Deployments12Using SQL Server Versions Earlier than 2008 R2 and Windows Server Versions Ea...12Instructions for Customers Upgrading from 14.4 or 14.4.1 Who Use Cisco TMSXE12Instructions for Customers Upgrading from 14.4 or 14.4.1 Who Use Cisco TMSXN14Versions Earlier than 14.215Cisco TMS Agent Legacy Provisioning15Versions Earlier than 13.215Deployment best practices16Database Maintenance Planning16Recovery Model16Regular Maintenance Tasks17Security17Web and API Communication17Communication with Systems18Initial Cisco TMS Setup18User Management18Zones18Folder Hierarchy18Default Settings for Conferences18Installing or Upgrading Cisco TMS20Before You Start20Running the Installer20Creating or Upgrading the Database21Adding Release Keys and Pre-configuring the Network Settings22Pre-configuring Zones and Setting Install Folder Location23Adding a Certificate24Enabling the Windows SNMP Service25Accessing Cisco TMS for the First Time25Setting up a Redundant Deployment26Preliminary Information26Supported Configurations26Licensing26Database Redundancy26Cisco TelePresence Management Suite Provisioning Extension27Limitations in a Redundant Deployment Using a Load Balancer27Deploying with a Load Balancer27Recommended Hardware27Active Directory and User Authentication Requirements27Overview27Architectural Overview and Network Diagram29Installing and Configuring30Testing that Failover Works31Upgrading Cisco TMS31Recovery in Case of a Failing Node32Troubleshooting with Managed Systems in a Redundant Deployment32Deploying a Hot Standby32Setting up the Primary Cisco TMS Server33Setting up the Secondary Cisco TMS Server33Synchronizing Local Files34Optional: Enable TLS Client Certificates34Upgrading Cisco TMS34Recovery if the Primary Server Fails35Upgrading a Redundant Deployment from Version 14.4 or Later36Before You Upgrade the Servers36Upgrade the Primary Node36Upgrade the Secondary Node36Upgrading a Redundant Deployment from a Cisco TMS Version Earlier than 14.436Before You Upgrade the Servers36Upgrade and Configuration for the Primary Server36Updating the NLB Configuration and Verification on the Primary Server37Upgrade and Configuration for the Secondary Server37Migrate ACE Configuration37Example F5 BIG-IP Configuration38Local Files for Synchronization38Moving or Uninstalling Cisco TMS40Moving Cisco TMS to a New Server40Before You Start40Moving the Application and Database40After Moving the Application42Moving Cisco TMSXE42Moving Cisco TMSPE42Moving Cisco TMSAE43Uninstalling Cisco TMS43Removing All Cisco TMS Information from a Server44Troubleshooting46Installation Times Out46Appendixes48Appendix 1: Restricting IIS Modules to Minimal Required48Appendix 2: Configuring IIS Request Flood Protection49IIS 8 and 8.549IIS 752Notices54Accessibility notice54Obtaining Documentation and Submitting a Service Request54Cisco Legal Information55Cisco Trademark55Tamaño: 900 KBPáginas: 55Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction7Prerequisites8Estimating Your Deployment Size8Hardware Requirements9Regular Deployment and Cisco Business Edition 60009Large Deployment9Recommended Hardware and Virtualization for Large Deployments10Server Software and Configuration Requirements11Operating System and Software11Access Requirements During Installation12Date and Time Configuration12SQL Server Software and Permission Requirements12Software12Network13Configuration and Permissions13Client Software Requirements14Server Network Dependencies14Ports Used by Cisco TMS15Compatibility with Extensions16Upgrade Requirements and Recommendations16Virtual Directories16Redundant Deployments16Using SQL Server Versions Earlier than 2008 R2 and Windows Server Versions Ea...16Instructions for Customers Upgrading from 14.4 or 14.4.1 Who Use Cisco TMSXE16Instructions for Customers Upgrading from 14.4 or 14.4.1 Who Use Cisco TMSXN18Versions Earlier than 14.219Cisco TMS Agent Legacy Provisioning19Versions Earlier than 13.219Deployment best practices20Database Maintenance Planning20Recovery Model20Regular Maintenance Tasks21Security21Web and API Communication21Communication with Systems22Initial Cisco TMS Setup22User Management22Zones22Folder Hierarchy22Default Settings for Conferences22Installing or Upgrading Cisco TMS24Before You Start24Running the Installer24Creating or Upgrading the Database26Adding Release Keys and Pre-configuring the Network Settings26Pre-configuring Zones and Setting Install Folder Location28Adding a Certificate29Enabling the Windows SNMP Service30Accessing Cisco TMS for the First Time30Setting up a Redundant Deployment32Preliminary Information32Supported Configurations32Licensing32Database Redundancy32Cisco TelePresence Management Suite Provisioning Extension33Limitations in a Redundant Deployment Using a Load Balancer33Deploying with a Load Balancer33Recommended Hardware33Active Directory and User Authentication Requirements33Overview33Architectural Overview and Network Diagram35Installing and Configuring36Testing that Failover Works37Upgrading Cisco TMS37Recovery in Case of a Failing Node38Troubleshooting with Managed Systems in a Redundant Deployment38Deploying a Hot Standby38Setting up the Primary Cisco TMS Server39Setting up the Secondary Cisco TMS Server39Synchronizing Local Files40Optional: Enable TLS Client Certificates40Upgrading Cisco TMS40Recovery if the Primary Server Fails41Upgrading a Redundant Deployment from Version 14.4 or Later42Before You Upgrade the Servers42Upgrade the Primary Node42Upgrade the Secondary Node42Upgrading a Redundant Deployment from a Cisco TMS Version Earlier than 14.442Before You Upgrade the Servers42Upgrade and Configuration for the Primary Server42Updating the NLB Configuration and Verification on the Primary Server43Upgrade and Configuration for the Secondary Server43Migrate ACE Configuration43Example F5 BIG-IP Configuration44Local Files for Synchronization44Moving or Uninstalling Cisco TMS46Moving Cisco TMS to a New Server46Before You Start46Moving the Application and Database46After Moving the Application48Moving Cisco TMSXE48Moving Cisco TMSPE48Moving Cisco TMSAE49Uninstalling Cisco TMS49Removing All Cisco TMS Information from a Server50Troubleshooting52Installation Times Out52Appendixes54Appendix 1: Restricting IIS Modules to Minimal Required54Appendix 2: Configuring IIS Request Flood Protection55IIS 8 and 8.555IIS 758Notices60Accessibility notice60Obtaining Documentation and Submitting a Service Request60Cisco Legal Information61Cisco Trademark61Tamaño: 1000 KBPáginas: 61Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction4Requirements and prerequisites5Server requirements for installing Cisco TMS6Hardware requirements6Operating system and software requirements6Access requirements7Database server requirements7Client software requirements10Server network dependencies11Windows Updates11Ports used by Cisco TMS12Compatibility with integration products13Upgrade notes14All upgrades14Version-specific notes14Installing or upgrading Cisco TMS17Initial installation18Complete installation19Installing or upgrading the database19Activating and pre-configuring the installation19Custom installation24Selecting components and database options24Activating and pre-configuring the installation26Setting up Cisco TelePresence Management Server32Operator safety summary33Equipment markings33Warnings33Installation precautions and hardware compliances35Unpacking35Installation site preparations36Rack mounting36Connecting the cables36Using the LCD panel38Configuring the IP Address setting38Configuring the server OS39Operating, maintaining, and upgrading the server41Starting and stopping the server41Performing database backups42Operating system updates42Software installation and upgrades on the Cisco TelePresence Management Server42Getting started with Cisco TMS44Accessing Cisco TMS for the first time45Web page features and layout46Setting up Cisco TMS48Using configuration templates48User accounts and profiles49Configuring an initial permissions setup51Defining permissions and groups52Reviewing and setting defaults53Adding and managing systems57Setting up default system folders57Adding a system58Viewing and editing a managed system60Updating automatically discovered systems60Working with phone books62Phone book sources62Setting phone books on a system62Access control62The default phone books62Creating a scheduled conference64Viewing and editing existing conferences66Monitoring and managing ongoing conferences67Reporting69Appendices70Appendix 1. Restricting IIS 7 modules to minimal required71Appendix 2. Uninstalling Cisco TMS72Removing all Cisco TMS information from a server72Bibliography76Tamaño: 3 MBPáginas: 77Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosOperator safety summary (appliance)2Equipment markings2Warnings2Table of Contents3Introduction6Cisco TMS requirements7Operating system7Web server7Hardware Specifications7Version compatibility7Windows Server 2000 is no longer supported7Microsoft .NET Framework 4.x now required7IIS 7 is required7Windows 2008 default firewall rules8SQL database server8SQL Server version compatibility8Cisco TMS operational8Cisco TMS client9Minimum specifications9Recommended specifications9Installation and upgrade guidelines10Moving the Cisco TMS database10Dedicated vs. shared server10Cisco TMS integration compatibility matrix10Device support10SQL database server guidelines11Disk space11Local vs. Remote server11Database permissions11Performing SQL database backups12Upgrading Windows 2000 to Windows 200312Restricting IIS 7 modules (optional)12Ports required by Cisco TMS13Version specific upgrade notes14Notes for upgrades from Cisco TMS 12.5/12.614Notes for all versions earlier than Cisco TMS 12.214Notes for upgrades from Cisco TMS 12.1 or 12.214Notes for upgrades from Cisco TMS 12.014Notes for upgrades from Cisco TMS v11.x15Additional Notes for upgrades from versions 9.x and 10.x15Additional notes for upgrade from versions prior to 9.x15Installation and upgrade of Cisco TMS16Installation and upgrade requirements16Software requirements16Installing and upgrading Cisco TMS17Initial installation process17Complete installation process18Custom installation process22Configuring the Cisco TelePresence Management Server29Installation precautions and hardware compliances29Unpacking30Installation site preparations30Rack mounting (optional)30Connecting cables31LAN cable31Power cable31Connecting a Monitor and Keyboard (Optional)31IP address configuration31Configuring the server IP address32Server OS configuration32Configuring the server OS32Operation, maintenance, and upgrading the Cisco TelePresence Management Server35Cisco TelePresence Server Appliance Security Updates35Basic server tasks35Starting and stopping the Cisco TelePresence Management Server Appliance35Cisco TelePresence Management Server software installation/upgrades36Getting started with Cisco TMS37New installations verses upgrades37Getting started topics37Configuration topics38Cisco TMS user concepts38Accessing Cisco TMS for the first time39Moving around Cisco TMS and the TMS GUI39Permissions and groups in Cisco TMS40Configure a baseline permissions setup41Review and set important Cisco TMS defaults42WebEx integration44Cisco TMS routing and zones45ISDN zones45IP zones45Adding zones for initial configuration46Orientation topics47The system navigator47Set up default folders47Adding a system48Viewing and editing a managed system49Update automatically discovered systems50Configuration templates50Editing a template50Creating a new template52Applying templates to systems52Phone books53The default „all systems‟ phone book53Scheduled conferencing53Creating your first scheduled call54Viewing existing conferences56Monitoring and managing ongoing conferences58Conference control center58Graphical monitor58Monitoring an ongoing scheduled call59Reporting61Appendix 1 – Uninstalling Cisco TMS62Uninstalling the Cisco TMS Application62Removing all Cisco TMS information from a server63Checking for updates and getting help66References and related documents67Contact us68Document feedback68Tamaño: 3 MBPáginas: 69Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction5Requirements and prerequisites6Server requirements for installing Cisco TMS7Hardware requirements7OS and software requirements8Access requirements8Database server requirements8Provisioning requirements11Client software requirements12Server network dependencies13Ports used by Cisco TMS14Compatibility with integration products15Upgrade notes16All upgrades16Version-specific notes16Installing or upgrading Cisco TMS19Initial installation20Complete installation21Installing or upgrading the database21Activating and pre-configuring the installation21Custom installation25Selecting components and database options25Activating and pre-configuring the installation27Setting up Cisco TelePresence Management Server32Operator safety summary33Equipment markings33Warnings33Installation precautions and hardware compliances35Unpacking35Installation site preparations35Rack mounting36Connecting the cables36Using the LCD panel38Configuring the IP Address setting38Configuring the server OS39Operating, maintaining, and upgrading the server41Starting and stopping the server41Performing database backups42Operating system updates42Software installation and upgrades on the Cisco TelePresence Management Server42Getting started with Cisco TMS44Accessing Cisco TMS for the first time45Web page features and layout46Setting up Cisco TMS48Using configuration templates48User accounts and profiles49Configuring an initial permissions setup50Defining permissions and groups51Reviewing and setting defaults53Adding and managing systems56Setting up default system folders56Adding a system57Viewing and editing a managed system58Updating automatically discovered systems59Working with phone books60Phone book sources60Setting phone books on a system60Access control60The default phone books60Creating a scheduled conference62Viewing and editing existing conferences64Monitoring and managing ongoing conferences64Reporting67Appendices68Appendix 1. Restricting IIS 7 modules to minimal required69Appendix 2. Uninstalling Cisco TMS70Removing all Cisco TMS information from a server70Bibliography74Tamaño: 3 MBPáginas: 75Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction4After installation4Prerequisites5Server requirements for installing Cisco TMS5Hardware5Operating system and software5Access requirements6Date and time6Database server requirements6Client software requirements8Server network dependencies8Ports used by Cisco TMS9Compatibility with extensions9Upgrade requirements and recommendations10Cisco TMS Agent Legacy provisioning10Versions earlier than 13.210Installing or upgrading Cisco TMS12Initial installation12Complete installation12Installing a new database13Upgrading an existing database13Activating and pre-configuring the installation13Custom installation18Selecting components and database options18Activating and pre-configuring the installation20Accessing Cisco TMS for the first time25Setting up Cisco TelePresence Management Server27Operator safety summary27Equipment markings27Warnings27Installation precautions and hardware compliances28Installing the server29Unpacking29Installation site preparations29Rack mounting29Connecting the cables30Configuring the server30Using the LCD panel30Configuring the IP Address setting31Configuring the server operating system31Shutting down33Operating, maintaining, and upgrading the server33Starting and stopping the server33Performing database backups34Operating system updates34Software installation and upgrades on the Cisco TelePresence Management Server34Troubleshooting36Installation times out36Appendices37Appendix 1. Restricting IIS 7 modules to minimal required37Appendix 2. Uninstalling Cisco TMS38Removing all Cisco TMS information from a server38Bibliography41Tamaño: 1 MBPáginas: 42Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction4After installation4Prerequisites5Server requirements for installing Cisco TMS5Hardware5Operating system and software5Access requirements6Date and time6Database server requirements6Client software requirements8Server network dependencies8Ports used by Cisco TMS9Compatibility with extensions10Upgrade requirements and recommendations10Cisco TMS Agent Legacy provisioning10Versions earlier than 13.210Installing or upgrading Cisco TMS12Initial installation12Complete installation12Installing a new database13Upgrading an existing database13Activating and pre-configuring the installation13Custom installation17Selecting components and database options18Activating and pre-configuring the installation20Accessing Cisco TMS for the first time24Setting up Cisco TelePresence Management Server26Operator safety summary26Equipment markings26Warnings26Installation precautions and hardware compliances27Installing the server28Unpacking28Installation site preparations28Rack mounting28Connecting the cables29Configuring the server29Using the LCD panel29Configuring the IP Address setting30Configuring the server operating system30Shutting down32Operating, maintaining, and upgrading the server32Starting and stopping the server32Performing database backups33Operating system updates33Software installation and upgrades on the Cisco TelePresence Management Server33Updating conference time zone data35Using the Cisco TMS time zone update tool35Locating and running the tool35Changes to Cisco TMS time zone handling36Handling upcoming time zone changes36Whose time zones are displayed37Troubleshooting38Installation times out38Appendices39Appendix 1. Restricting IIS 7 modules to minimal required39Appendix 2. Uninstalling Cisco TMS40Removing all Cisco TMS information from a server40Bibliography43Tamaño: 1 MBPáginas: 44Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction5Requirements and prerequisites6Server requirements for installing Cisco TMS7Hardware requirements7OS and software requirements8Access requirements8Database server requirements8Provisioning requirements11Client software requirements12Server network dependencies13Ports used by Cisco TMS14Compatibility with integration products15Upgrade notes16All upgrades16Version-specific notes16Installing or upgrading Cisco TMS19Initial installation20Complete installation21Installing or upgrading the database21Activating and pre-configuring the installation21Custom installation25Selecting components and database options25Activating and pre-configuring the installation27Setting up Cisco TelePresence Management Server32Operator safety summary33Equipment markings33Warnings33Installation precautions and hardware compliances35Unpacking35Installation site preparations35Rack mounting36Connecting the cables36Using the LCD panel38Configuring the IP Address setting38Configuring the server OS39Operating, maintaining, and upgrading the server41Starting and stopping the server41Performing database backups42Operating system updates42Software installation and upgrades on the Cisco TelePresence Management Server42Getting started with Cisco TMS44Accessing Cisco TMS for the first time45Web page features and layout46Setting up Cisco TMS48Using configuration templates48User accounts and profiles49Configuring an initial permissions setup50Defining permissions and groups51Reviewing and setting defaults53Adding and managing systems56Setting up default system folders56Adding a system57Viewing and editing a managed system58Updating automatically discovered systems59Working with phone books60Phone book sources60Setting phone books on a system60Access control60The default phone books60Creating a scheduled conference62Viewing and editing existing conferences64Monitoring and managing ongoing conferences64Reporting67Appendices68Appendix 1. Restricting IIS 7 modules to minimal required69Appendix 2. Uninstalling Cisco TMS70Removing all Cisco TMS information from a server70Bibliography74Tamaño: 3 MBPáginas: 75Language: EnglishManuales abiertas
/es/manuals/1612778/Tabla de contenidosIntroduction3This Deployment Guide3Related Documents3Prerequisites and Recommendations5Estimating Your Deployment Size5Hardware Requirements6Regular Deployment and Cisco Business Edition 60006Large Deployment6Recommended Hardware and Virtualization for Large Deployments7Cisco TMSPE server software and configuration requirements8SMTP server requirements9SQL Server software and permission requirements9Cisco VCS requirements9Cisco Collaboration Meeting Rooms Hybrid Requirements10Collaboration Meeting Room requirements10Cisco TelePresence Conductor10Required security permissions10For installation10For operation10Information needed during installation11Cisco TMS username and password11Database information11Database location11Feature options during installing11User import requirements12Service account12Secure connection12Active Directory12LDAP12Browser requirements13Administrator interface13User portal13Licensing requirements13Best practices for deployment13Upgrade endpoints to the latest software13Automate user creation and management with AD/LDAP14Use secure communication14Synchronize time in Cisco VCS and Cisco TMS14Configuring Cisco VCS for Provisioning14Provisioning Within Your Network14Setting up DNS for the Cisco VCS15Installing the Device Provisioning Option Key15Enabling SIP16Configuring How Cisco VCS Handles Calls to Unknown IP Addresses16Adding Cisco VCS to Cisco TMS17Enabling Provisioning on the Cisco VCS18Setting up a Cluster Name18Enabling Presence on the Cisco VCS19Presence on VCS Control19Presence on VCS Expressway19Verifying Device Authentication20Installing Cisco TMSPE21Installing Cisco TMSPE with a Redundant Cisco TMS Setup21Upgrading from Previous Versions21High-level Workflow21Upgrading Cisco TMSPE21Performing a New Installation22Enabling Cisco TMSPE22Setting up Communication Between Cisco TMS and Cisco VCS23Setting up Users and Provisioning27Creating Groups and Adding Users27Setting up Groups27Importing users from external directories27Adding Users Manually30Creating Address Patterns31Address Pattern Types31Adding the Patterns31Example Patterns34Setting up Configurations for Provisioned Devices34Obtaining Template Schemas35Uploading the Schema to Cisco TMS35Adding Configuration Templates36Assigning Configuration Templates to Groups40Provisioning Phone Books41Creating and Configuring Provisioning Phone Book Sources41Associating Phone Book Access to Groups43Configuring and Sending Account Information44Configuring Email Settings44Sending Account Information to a Single User45Sending Account Information to All Users in a Group46Deploying Smart Scheduler47Best Practices and Limitations48Booking Limitations48User Access to Smart Scheduler49Access Rights and Permissions49Time Zone Display50WebEx Booking50How Smart Scheduler Works50Deploying Collaboration Meeting Rooms50What are Collaboration Meeting Rooms?50Room Size and Quality51PIN Protection51How Collaboration Meeting Rooms Are Created51Differences from TelePresence Conductor-created Conferences51Collaboration Meeting Room Resource Consumption52Setting up Collaboration Meeting Room52Before You Start52Connecting to TelePresence Conductor52Creating Templates53Applying Templates to Groups57Setting up Host and Guest Roles in CMRs57Host Privileges58Allowing the Guest Role58Disallowing the Guest Role58Including WebEx Participants in CMR meetings58Before you start58Enabling WebEx in CMRs59Making Changes that Affect Collaboration Meeting Rooms59Modifying or Replacing the Template for a Group59Deleting Templates60Deleting Users60Moving Users Between Groups60Touch Tones and DTMF60Deploying FindMe62FindMe Basics62Deploying FindMe Without Provisioning62Defining Caller ID Patterns62Assigning a Caller ID Pattern to Imported Accounts62Enabling FindMe in Cisco TMSPE64Manually Adding FindMe Accounts and Groups64Setting up FindMe Locations and Devices65Suggested Minimum Setup65Adding FindMe Device Templates66Adding FindMe location templates67Associating Device Templates with Location Templates68Assigning Location Templates to Groups69Setting up FindMe on Cisco VCS70Check FindMe Option Key70Set up a Cluster Name71Enable and Configure FindMe Settings71Sending and Returning Calls via ISDN Gateways71Using FindMe to Convert E.164 Alias’s to FindMe IDs72Using ENUM to Convert E.164 Alias’s to FindMe IDs72Including the ISDN Gateway Prefix in the Caller ID72Regenerating FindMe Locations and Devices72Accounts and Groups73Location Templates73Device Templates74Modifying a User's FindMe Locations and Devices74Additional Information75Determining How to Overwrite a Caller ID with a FindMe ID75FindMe in a Cisco VCS Cluster75FindMe Accounts Hosted on Hifferent Cisco VCSs in a Network75FindMe and Presence75Individual and Group FindMe Types76Characters Allowed in SIP URIs76FindMe Limitations76Microsoft Lync Device IDs as FindMe Devices76Phone Numbers from Active Directory (AD)76Maintaining Users and Devices78Synchronizing User Data78Mapping of LDAP and AD Fields78Testing a Manual Synchronization78Running a Manual Synchronization79Moving Users and Groups79Moving User Accounts Imported from External Sources79Moving Groups Between Clusters79Searching for User Accounts80Renaming Groups and User Accounts80Upgrading Software on Provisioned Devices81Upgrading Configurations81Upgrading Devices81Updating Cisco TMS Connection Details82Maintaining the Databases82Backing up the Databases83Restoring the Databases from Backup83Moving or Renaming the Databases83Troubleshooting84Running Cisco TMSPE Diagnostics84Running a health check84Viewing system status84Viewing Cisco VCS Communication History85Restarting the TMS Provisioning Extension Windows Service85Logs85Cisco TMSPE and Cisco TMS Logs85Cisco VCS Logs86Endpoint Logs86Troubleshooting the Installation86Checking the Installation Log86Unable to Establish SQL Connection Through Java Runtime...86Unable to Find Valid Certification Path to Requested Target86Provisioning Problem Scenarios87Database Connection Failure87AD Import with Kerberos Fails87User Import Fails88Email Sending Failure88Cisco VCS Reports Data Import Failure88Users Get Out of licenses Message89Signing in Fails When No Template Available89Warning Displayed When Uploading Configuration Schema89No Phone Books Received90Update CMR templates to Support Multiparty license90Portal Troubleshooting90Cannot Access FindMe or Smart Scheduler90Using Search History to Diagnose FindMe Issues90Uninstalling Cisco TMSPE90Using the Installer90Using the Control Panel91Reusing or Replacing the Existing SQL Database When Reinstalling91Removing Provisioning From a Cisco VCS91Document revision history91Notices92Accessibility Notice92Obtaining Documentation and Submitting a Service Request93Cisco Legal Information94Cisco Trademark94Tamaño: 2 MBPáginas: 95Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction6This deployment guide6Related documents6Prerequisites and recommendations8Estimating your deployment size8Hardware requirements9Regular deployment and Cisco Business Edition 60009Large deployment9Recommended hardware and virtualization for large deployments10Cisco TMSPE server software and configuration requirements11SMTP server requirements12SQL Server software and permission requirements12Cisco VCS requirements13Cisco Collaboration Meeting Rooms Hybrid requirements13Collaboration Meeting Room requirements13Cisco TelePresence Conductor13Required security permissions13For installation13For operation13Information needed during installation14Cisco TMS username and password14Database information14Database location14Feature options during installing14User import requirements15Service account15Secure connection15Active Directory16LDAP16Browser requirements16Administrator interface16User portal16Licensing requirements16Best practices for deployment17Upgrade endpoints to the latest software17Automate user creation and management with AD/LDAP17Use secure communication17Synchronize time in Cisco VCS and Cisco TMS17Configuring Cisco VCS for provisioning19Provisioning within your network19Setting up DNS for the Cisco VCS19Installing the Device Provisioning option key20Enabling SIP20Configuring how Cisco VCS handles calls to unknown IP addresses21Adding Cisco VCS to Cisco TMS21Enabling provisioning on the Cisco VCS23Setting up a cluster name23Enabling Presence on the Cisco VCS23Presence on VCS Control23Presence on VCS Expressway24Verifying device authentication25Installing Cisco TMSPE26Installing Cisco TMSPE with a redundant Cisco TMS setup26Upgrading from previous versions26If the server is running Java 726If the server is running Java 626Performing a new installation27Enabling Cisco TMSPE27Setting up communication between Cisco TMS and Cisco VCS28Setting up users and provisioning30Creating groups and adding users30Setting up groups30Importing users from external directories30Adding users manually33Creating address patterns34Address pattern types34Adding the patterns34Example patterns36Setting up configurations for provisioned devices37Obtaining template schemas37Uploading the schema to Cisco TMS37Adding configuration templates39Assigning configuration templates to groups42Provisioning phone books43Creating and configuring provisioning phone book sources43Associating phone book access to groups45Configuring and sending account information46Configuring email settings46Sending account information to a single user47Sending account information to all users in a group48Deploying Smart Scheduler49Best practices and limitations49Booking limitations49User access to Smart Scheduler50Access rights and permissions51Time zone display51WebEx booking51How Smart Scheduler works52Deploying Collaboration Meeting Rooms53What are Collaboration Meeting Rooms?53Room size and quality53PIN protection53How Collaboration Meeting Rooms are created53Differences from TelePresence Conductor-created conferences53Setting up Collaboration Meeting Room54Before you start54Connecting to TelePresence Conductor54Creating templates55Applying templates to groups58Making changes that affect Collaboration Meeting Room58Modifying or replacing the template for a group58Deleting templates59Deleting users59Moving users between groups59Touch tones and DTMF59Deploying FindMe60FindMe basics60Deploying FindMe without provisioning60Defining caller ID patterns60Assigning a caller ID pattern to imported accounts60Enabling FindMe in Cisco TMSPE62Manually adding FindMe accounts and groups62Setting up FindMe locations and devices63Suggested minimum setup63Adding FindMe device templates64Adding FindMe location templates65Associating device templates with location templates66Assigning location templates to groups67Setting up FindMe on Cisco VCS68Check FindMe option key68Set up a cluster name69Enable and configure FindMe settings69Sending and returning calls via ISDN gateways69Using FindMe to convert E.164 Alias’s to FindMe IDs70Using ENUM to convert E.164 Alias’s to FindMe IDs70Including the ISDN gateway prefix in the caller ID70Regenerating FindMe locations and devices71Accounts and groups71Location templates72Device templates72Modifying a user's FindMe locations and devices72Additional information73Determining how to overwrite a caller ID with a FindMe ID73FindMe in a Cisco VCS cluster73FindMe accounts hosted on different Cisco VCSs in a network74FindMe and Presence74Individual and group FindMe types74Characters allowed in SIP URIs75FindMe limitations75Microsoft Lync device IDs as FindMe devices75Phone numbers from Active Directory (AD)75Maintaining users and devices76Synchronizing user data76Mapping of LDAP and AD fields76Testing a manual synchronization77Running a manual synchronization77Moving users and groups77Moving user accounts imported from external sources77Moving groups between clusters77Searching for user accounts78Renaming groups and user accounts78Upgrading software on provisioned devices79Upgrading configurations79Upgrading devices79Updating Cisco TMS connection details80Maintaining the databases81Backing up the databases81Restoring the databases from backup81Moving or renaming the databases81Troubleshooting82Running Cisco TMSPE diagnostics82Running a health check82Viewing system status83Viewing Cisco VCS communication history83Restarting the TMS Provisioning Extension Windows service83Logs84Cisco TMSPE and Cisco TMS logs84Cisco VCS logs84Endpoint logs84Troubleshooting the installation84Checking the installation log84Unable to establish SQL connection through Java runtime...84Unable to find valid certification path to requested target85Provisioning problem scenarios85Database connection failure85AD import with Kerberos fails85User import fails86Email sending failure86Cisco VCS reports data import failure86Users get Out of licenses message87Signing in fails when no template available87Warning displayed when uploading configuration schema88No phone books received88Portal troubleshooting88Cannot access FindMe or Smart Scheduler88Using search history to diagnose FindMe issues88Uninstalling Cisco TMSPE89Removing provisioning from a Cisco VCS89Document revision history90Notices92to Accessibility notice92Technical support92Tamaño: 2 MBPáginas: 93Language: EnglishManuales abiertas
/es/manuals/1612769/Tabla de contenidosIntroduction11This Deployment Guide11Related Documents11Prerequisites and Recommendations13Estimating Your Deployment Size13Hardware Requirements14Regular Deployment and Cisco Business Edition 600014Large Deployment14Recommended Hardware and Virtualization for Large Deployments15Cisco TMSPE server software and configuration requirements16SMTP server requirements17SQL Server software and permission requirements17Cisco VCS requirements17Cisco Collaboration Meeting Rooms Hybrid Requirements17Collaboration Meeting Room requirements18Cisco TelePresence Conductor18Required security permissions18For installation18For operation18Information needed during installation18Cisco TMS username and password18Database information19Database location19Feature options during installing19User import requirements19Service account20Secure connection20Active Directory20LDAP20Browser requirements20Administrator interface20User portal20Licensing requirements20Best practices for deployment21Upgrade endpoints to the latest software21Automate user creation and management with AD/LDAP21Use secure communication21Synchronize time in Cisco VCS and Cisco TMS22Multiparty Licensing22Configuring Cisco VCS for Provisioning22Provisioning Within Your Network22Setting up DNS for the Cisco VCS23Installing the Device Provisioning Option Key23Enabling SIP24Configuring How Cisco VCS Handles Calls to Unknown IP Addresses24Adding Cisco VCS to Cisco TMS25Enabling Provisioning on the Cisco VCS26Setting up a Cluster Name26Enabling Presence on the Cisco VCS27Presence on VCS Control27Presence on VCS Expressway27Verifying Device Authentication28Installing Cisco TMSPE29Installing Cisco TMSPE with a Redundant Cisco TMS Setup29Upgrading from Previous Versions29High-level Workflow29Upgrading Cisco TMSPE29Performing a New Installation30Enabling Cisco TMSPE30Setting up Communication Between Cisco TMS and Cisco VCS31Setting up Users and Provisioning35Creating Groups and Adding Users35Setting up Groups35Importing users from external directories35Adding Users Manually39Creating Address Patterns39Address Pattern Types39Adding the Patterns40Example Patterns41Setting up Configurations for Provisioned Devices42Obtaining Template Schemas42Uploading the Schema to Cisco TMS43Adding Configuration Templates44Assigning Configuration Templates to Groups47Provisioning Phone Books48Creating and Configuring Provisioning Phone Book Sources48Associating Phone Book Access to Groups49Configuring and Sending Account Information50Configuring Email Settings50Sending Account Information to a Single User52Sending Account Information to All Users in a Group52Deploying Smart Scheduler53Best Practices and Limitations54Booking Limitations54User Access to Smart Scheduler55Access Rights and Permissions56Time Zone Display56WebEx Booking56How Smart Scheduler Works56Deploying Collaboration Meeting Rooms57What are Collaboration Meeting Rooms?57Room Size and Quality57PIN Protection57How Collaboration Meeting Rooms Are Created57Differences from TelePresence Conductor-created Conferences58Collaboration Meeting Room Resource Consumption58Setting up Collaboration Meeting Room58Before You Start58Connecting to TelePresence Conductor58Creating Templates59Applying Templates to Groups63Setting up Host and Guest Roles in CMRs63Host Privileges63Allowing the Guest Role64Disallowing the Guest Role64Including WebEx Participants in CMR meetings64Before you start64Enabling WebEx in CMRs65Making Changes that Affect Collaboration Meeting Rooms65Modifying or Replacing the Template for a Group65Deleting Templates66Deleting Users66Moving Users Between Groups66Touch Tones and DTMF66Auto-connected Participants67Add a Favorite Auto-connected Participant67Modify a Favorite Auto-connected Participant67Deploying FindMe68FindMe Basics68Deploying FindMe Without Provisioning68Defining Caller ID Patterns68Assigning a Caller ID Pattern to Imported Accounts68Enabling FindMe in Cisco TMSPE69Manually Adding FindMe Accounts and Groups70Setting up FindMe Locations and Devices71Suggested Minimum Setup71Adding FindMe Device Templates71Adding FindMe location templates73Associating Device Templates with Location Templates73Assigning Location Templates to Groups75Setting up FindMe on Cisco VCS76Check FindMe Option Key76Set up a Cluster Name76Enable and Configure FindMe Settings76Sending and Returning Calls via ISDN Gateways77Using FindMe to Convert E.164 Alias’s to FindMe IDs77Using ENUM to Convert E.164 Alias’s to FindMe IDs77Including the ISDN Gateway Prefix in the Caller ID78Regenerating FindMe Locations and Devices78Accounts and Groups79Location Templates79Device Templates79Modifying a User's FindMe Locations and Devices79Additional Information80Determining How to Overwrite a Caller ID with a FindMe ID80FindMe in a Cisco VCS Cluster80FindMe Accounts Hosted on Hifferent Cisco VCSs in a Network81FindMe and Presence81Individual and Group FindMe Types81Characters Allowed in SIP URIs81FindMe Limitations82Microsoft Lync Device IDs as FindMe Devices82Phone Numbers from Active Directory (AD)82Maintaining Users and Devices83Synchronizing User Data83Mapping of LDAP and AD Fields83Testing a Manual Synchronization83Running a Manual Synchronization84Moving Users and Groups84Moving User Accounts Imported from External Sources84Moving Groups Between Clusters84Searching for User Accounts84Renaming Groups and User Accounts85Upgrading Software on Provisioned Devices85Upgrading Configurations85Upgrading Devices86Updating Cisco TMS Connection Details87Maintaining the Databases87Backing up the Databases87Restoring the Databases from Backup87Moving or Renaming the Databases87Troubleshooting89Running Cisco TMSPE Diagnostics89Running a health check89Viewing system status89Viewing Cisco VCS Communication History90Restarting the TMS Provisioning Extension Windows Service90Logs90Cisco TMSPE and Cisco TMS Logs90Cisco VCS Logs91Endpoint Logs91Troubleshooting the Installation91Checking the Installation Log91Unable to Establish SQL Connection Through Java Runtime...91Unable to Find Valid Certification Path to Requested Target91Provisioning Problem Scenarios92Database Connection Failure92Log Excerpts92User Import Fails92Email Sending Failure92Cisco VCS Reports Data Import Failure93Users Get Out of licenses Message93Signing in Fails When No Template Available94Warning Displayed When Uploading Configuration Schema94No Phone Books Received94Update CMR templates to Support Multiparty license94Portal Troubleshooting95Cannot Access FindMe or Smart Scheduler95Using Search History to Diagnose FindMe Issues95Uninstalling Cisco TMSPE95Using the Installer95Using the Control Panel95Reusing or Replacing the Existing SQL Database When Reinstalling95Removing Provisioning From a Cisco VCS96Document revision history96Notices97Accessibility Notice97Obtaining Documentation and Submitting a Service Request97Cisco Legal Information98Cisco Trademark98Tamaño: 2 MBPáginas: 98Language: EnglishManuales abiertas
/es/manuals/1612765/Tabla de contenidosIntroduction7This Deployment Guide7Related Documents7Prerequisites and Recommendations8Estimating Your Deployment Size8Hardware Requirements9Regular Deployment and Cisco Business Edition 60009Large Deployment9Recommended Hardware and Virtualization for Large Deployments10Cisco TMSPE server software and configuration requirements11SMTP server requirements12SQL Server software and permission requirements12Cisco Collaboration Meeting Rooms Hybrid Requirements12Collaboration Meeting Room requirements13Cisco TelePresence Conductor13Cisco Unified Communications Manager13Required security permissions13For installation13For operation13Information needed during installation14Cisco TMS username and password14Database information14Database location14Feature options during installing14User import requirements15Service account15Secure connection15Active Directory15LDAP15Browser requirements15Administrator interface15User portal16Licensing requirements16Best practices for deployment16Automate user creation and management with AD/LDAP16Use secure communication17Multiparty Licensing17Installing Cisco TMSPE18Installing Cisco TMSPE with a Redundant Cisco TMS Setup18Upgrading from Previous Versions18High-level Workflow18Upgrading Cisco TMSPE18Performing a New Installation19Enabling Cisco TMSPE19Setting up Users22Creating Groups and Adding Users22Setting up Groups22Importing users from external directories22Adding Users Manually26Configuring and Sending Account Information26Configuring Email Settings26Sending Account Information to a Single User28Sending Account Information to All Users in a Group28Deploying Smart Scheduler29Best Practices and Limitations30Booking Limitations30User Access to Smart Scheduler31Access Rights and Permissions32Time Zone Display32WebEx Booking32How Smart Scheduler Works33Deploying Collaboration Meeting Rooms33What are Collaboration Meeting Rooms?33Room Size and Quality33PIN Protection33How Collaboration Meeting Rooms Are Created33Differences from TelePresence Conductor-created Conferences34Collaboration Meeting Room Resource Consumption34Setting up Collaboration Meeting Room34Before You Start34Connecting to TelePresence Conductor35Creating Templates35Applying Templates to Groups40Setting up Host and Guest Roles in CMRs40Host Privileges40Allowing the Guest Role41Disallowing the Guest Role41Including WebEx Participants in CMR meetings41Before you start41Enabling WebEx in CMRs42Making Changes that Affect Collaboration Meeting Rooms42Modifying or Replacing the Template for a Group42Deleting Templates43Deleting Users43Moving Users Between Groups43Touch Tones and DTMF43Auto-connected Participants44Add a Favorite Auto-connected Participant44Modify a Favorite Auto-connected Participant44Maintaining Users45Synchronizing User Data45Mapping of LDAP and AD Fields45Testing a Manual Synchronization45Running a Manual Synchronization46Moving Users and Groups46Moving User Accounts Imported from External Sources46Searching for User Accounts46Renaming Groups and User Accounts46Updating Cisco TMS Connection Details47Maintaining the Databases48Backing up the Databases48Moving or Renaming the Databases48Troubleshooting49Running Cisco TMSPE Diagnostics49Running a health check49Viewing system status49Restarting the TMS Provisioning Extension Windows Service50Logs50Cisco TMSPE and Cisco TMS Logs50Troubleshooting the Installation50Checking the Installation Log50Unable to Establish SQL Connection Through Java Runtime...51Unable to Find Valid Certification Path to Requested Target51Portal Troubleshooting51Cannot Access FindMe or Smart Scheduler51Uninstalling Cisco TMSPE51Using the Installer51Using the Control Panel52Reusing or Replacing the Existing SQL Database When Reinstalling52Appendix 1: ady Using Personal Multiparty Licensing with Cisco TMSPE52Limitations52Combining Licenses52Feature Support53Applying License Restrictions to CMR Templates53Tracking the Number of Licenses Used54Notices54Accessibility Notice54Obtaining Documentation and Submitting a Service Request54Cisco Legal Information55Cisco Trademark55Tamaño: 1000 KBPáginas: 56Language: EnglishManuales abiertas
/es/manuals/1612762/Tabla de contenidosIntroduction5Related documents5Prerequisites6Dependencies6Cisco TelePresence Manager6Cisco TMS and extensions6TelePresence Server6Cisco Unified Communications Manager6Licenses7Comparing deployment models8Cisco TelePresence Manager-based model8Cisco TMS-based model9Functionality and behavior differences9Bridge behavior10Scheduling behavior11High-level deployment workflow14Planning14Initial staging14Optional: Trial import (downtime)14Additional staging15Cutover (downtime)15Completion15Planning the change of deployment16Task 1: Estimating project time16Task 2: Planning for a new dial plan16Bridge availability considerations before import16Task 3: Compiling system information17Bridges17Unified CM-registered endpoints17Cisco VCS-registered endpoints18Task 4: Exporting a list of existing meetings18Contacting Cisco TAC18Generating a temporary password18Task 5: Assessing meeting compatibility and preparing for mitigation19Reading the exported meeting data20Staging the new environment24Task 6: Checking Endpoint Configurations24Task 7: Installing and preparing Cisco TMS24Optional: Customizing email templates24Task 8: Installing Cisco TMSPE (optional)25Task 9: Adding Unified CM to Cisco TMS25Task 10: Verifying that Unified CM-registered endpoints can be added to Cisco TMS25Task 11: Optional: Notifying users of downtime for trial import25Optional: Trial import (downtime)26Task 12: Backing up the database (existing Cisco TMS)26Task 13: Purging any auto-discovered Unified CM-registered endpoints26Task 14: Disabling Cisco TMS services27Task 15: Exporting an updated list of meetings27Contacting Cisco TAC27Generating a temporary password27Task 16: Temporarily shutting down Cisco TelePresence Manager28Task 17: Adding endpoints to Cisco TMS28Task 18: Adding bridges to Cisco TMS28Task 19: Scheduling test meetings29Task 20: Backing up the database (new Cisco TMS)30Task 21: Creating a list of endpoints and email addresses30Task 22: Installing Cisco TMSXE and performing the trial import30Task 23: Using Meeting Updater on trial import data31Task 24: Gathering and analyzing the results32Declined meetings32Defective meetings32Updated meetings33Task 25: Restoring Cisco TMS and bridges33Task 26: Resetting Cisco TMSXE33Task 27: Starting Cisco TelePresence Manager34Additional staging35Task 28: Completing installation of Cisco TMSXE35Task 29: Optional: Pre-import mitigation35Task 30: Notifying users of upcoming changes35Cutover (downtime)36Task 31: Exporting an updated list of meetings36Contacting Cisco TAC36Generating a temporary password36Task 32: Permanently shutting down Cisco TelePresence Manager36Task 33: Completing the dial plan changes37Task 34: Reenabling services and management (new Cisco TMS)37Task 35: Adding bridges to Cisco TMS37Task 36: Purging any auto-discovered Unified CM-registered endpoints38Task 37: Adding endpoints to Cisco TMS38Task 38: Scheduling test meetings39Task 39: Creating or updating a list of endpoints and email addresses (existing Cisco TMS)39Task 40: Performing the import40New Cisco TMS with trial import40Existing Cisco TMS or no trial import40Monitoring the import40Task 41: Identifying and correcting declined, downgraded, or defective meetings41Declined and downgraded meetings41Defective meetings42Task 42: Mitigating meeting feature discrepancies43Using Meeting Updater43Resolving remaining meeting feature issues44Task 43: Checking for additional defective meetings44Task 44: Verifying completion with Meeting Analyzer45Completing the new deployment46Task 45: Notifying users of completion46Appendix 1: Using Multipoint Switch with Cisco TMS47Limitations47Supported features47Adding the unmanaged bridge48Appendix 2: Scheduling limitations with Cisco TMSXE49Document revision history50Tamaño: 700 KBPáginas: 51Language: EnglishManuales abiertas
/es/manuals/1612759/Tabla de contenidosIntroduction4Supported configurations4Licensing4Database redundancy4Cisco TMS Provisioning Extension and redundancy4Understanding how Cisco TMS communicates with managed systems5The addresses that systems use to contact Cisco TMS5System Connectivity status5Why Cisco TMS changes the System Connectivity status5Network load balancer deployment6Deploying with a load balancer8Recommended hardware8Active directory and user authentication requirements8Architectural overview and network diagram8Example configuration8Database9Installing and configuring9Installing Cisco TMS on tms019Installing Cisco TMS on tms0210Setting up the network load balancer10Configuring Cisco TMS10Synchronizing local files10The network load balancer, protocols and probes11HTTP/HTTPS/SNMP: Sticky connections11Other protocols11Probes11Scheduled tasks11Live Service and the Conference Control Center12Upgrading Cisco TMS13Recovery in case of a failing node14Deploying a hot standby15Setting up the primary Cisco TMS server15Setting up the secondary Cisco TMS server16Synchronizing local files16Upgrading Cisco TMS16Recovery if the primary server fails17Database redundancy19Database mirroring19Synchronous transfer19Asynchronous transfer19Changing the database connection string19Failover clustering20Backups20Appendix 1. Example ACE configuration21Appendix 2. Local files for synchronization25Bibliography26Tamaño: 700 KBPáginas: 27Language: EnglishManuales abiertas
/es/manuals/1612755/Tabla de contenidosIntroduction3TelePresence Conductor scheduling limitations3How to use this document5Prerequisites6TelePresence Conductor requirements6Cisco TMS requirements6Cisco VCS requirements6Cisco TelePresence MCU requirements6Dial plan6Configuring the TelePresence Conductor7Creating a conference bridge pool for scheduled conferences7Adding a conference bridge to the conference bridge pool for scheduled confer...7Creating a conference bridge pool for non-scheduled conferences8Adding a conference bridge to the conference bridge pool for non-scheduled co...8Adding a Service Preference for scheduled conferences9Adding a Service Preference for scheduled conferences with fallback9Creating a conference template for scheduled conferences9Configuring Cisco TMS11Adding TelePresence Conductor and MCUs to Cisco TMS11Adding systems to Cisco TMS11Verifying connection settings12Setting TelePresence Conductor as the default MCU12Restricting TelePresence Conductor resources used by Cisco TMS12Creating conference aliases14Creating a conference alias for scheduled calls14Creating the alias in Cisco TMS14Creating the alias on the TelePresence Conductor14Configuring additional settings on the Cisco VCS and MCUs16Configuring the Cisco VCS to prevent participants initiating scheduled confer...16Configuring MCU conference templates16Booking and editing conferences with Cisco TMS and Cisco TelePresence Conductor17Booking a conference17Editing a conference17Migrating from and reverting to standalone MCUs18Migrating from stand-alone MCUs18Reverting back to standalone MCUs19Limitations20MCU Failover20Tamaño: 400 KBPáginas: 21Language: EnglishManuales abiertas
/es/manuals/1612752/Tabla de contenidosIntroduction5This guide5Pre-requisites6Enabling Cisco TMS Agents6DNS resolution for all devices6Optional clustering7Ports used by the Cisco TMS Agent7Software dependencies and upgrades7Configure Cisco VCS for provisioning8Synchronize time in Cisco VCS and Cisco TMS8Setting up DNS for the Cisco VCS8Enable Device Provisioning on Cisco VCS Control8Installing the Device Provisioning option key9Enable SIP on Cisco VCS Control and Expressway11Set up Cisco VCS calls to unknown IP addresses11Adding the Cisco VCS to Cisco TMS11Enable provisioning on the Cisco VCS Control12Setting up a cluster name12Moving FindMe™ data13Cisco VCS is not part of a cluster13Cisco VCS is part of a cluster13Enable replication (recommended)13Change LDAP Configuration and Replication passwords (recommended)14Provisioning status14Enable Presence on the Cisco VCS (optional)14Presence on Cisco VCS Control14Presence on Cisco VCS Expressway15Create and manage user accounts16Overview of the Provisioning Directory16Information pane for a group or user16Dial Plan Configuration Pane17Configurations Pane18Upload new configuration template19External Source Configuration pane19FindMe Templates pane19Automated user creation and management with Microsoft Active Directory (recom...20Kerberos authentication22Mapping of user fields23Manual user creation and management (optional)23User Directory configuration—an example24FindMe configuration—an example27Sending account information28Message template28Test and send29Phone Books for Movi and E2030Phone book and access replication30Provisioning Source30Phone Book Sources Activity Status31Setting access control31Diagnostics32Fixing problems uncovered by diagnostics32Scheduling diagnostics32Running the diagnostics32Local Cisco TMS Agent33Clustered Cisco VCSs34Reading the TMS Agent Diagnostics page37Monitoring diagnostics38Provisioning Directory Error Log38Testing provisioning with Movi40Obtaining Movi40Installing and configuring Movi40Verifying that provisioning works40DNS setup for provisioning E2041NAPTR records41Flags41Required NAPTR record for external endpoint provisioning41SRV records42A records42Verifying the DNS records42Testing provisioning with E2043Configuring the endpoint43Verifying that provisioning works43Removing provisioning from a VCS44Related documents45Checking for updates and getting help46Tamaño: 3 MBPáginas: 47Language: EnglishManuales abiertas
/es/manuals/1603004/Tabla de contenidosIntroduction4Cisco TMS Agent Legacy versus Cisco TelePresence Management Suite Provisionin...4This guide4Prerequisites and recommendations5Cisco TMS requirements5Access to executing *.cmd and *.bat5Cisco TelePresence Management Server5Ports used by Cisco TMS Agent Legacy5Cisco VCS requirements5DNS resolution for all devices6SMTP server6Best practices for deployment6Synchronizing time in Cisco VCS and Cisco TMS6Active Directory6Enabling Cisco TMS Agent Legacy8Configuring Cisco VCS for provisioning9Provisioning within your network9Setting up DNS for the Cisco VCS9Installing the Device Provisioning option key10Enabling SIP10Configuring how Cisco VCS handles calls to unknown IP addresses11Adding the Cisco VCS to Cisco TMS11Enabling provisioning on the Cisco VCS13Setting up a cluster name13Turn on provisioning (enable TMS Agent data replication)14Enabling authentication (recommended)14Change LDAP configuration and replication passwords (recommended)15Checking provisioning status15Enabling Presence on the Cisco VCS15Presence on VCS Control16Presence on Cisco VCS Expressway16Setting up and maintaining the Provisioning Directory18Overview of the Provisioning Directory18Information pane for a group or user19Dial Plan Configuration Pane19Configurations pane20External Source Configuration pane20FindMe Templates pane20Using Microsoft Active Directory for automated user creation and maintenance ...20Synchronizing with AD21Kerberos authentication24Manual user creation and management (optional)24User Directory configuration—an example25Configuring a dial plan29Using Regex30Uploading a new configuration template30Setting up user configurations31Deleting Configurations31Mapping of user fields31Disabled accounts32FindMe configuration—an example32Sending account information34Test and send35Changing Cisco VCS or cluster35Provisioning phone books36Phone book and access replication36Configuring the provisioning phone book source36Phone Book Sources Activity Status37Associating phone book access to groups37Setting the provisioning phone book on Cisco TMS-registered endpoints38Setting up DNS for Cisco IP Video Phone E20 provisioning39NAPTR records39Flags39Required NAPTR record for external endpoint provisioning39SRV records40A records40Verifying the DNS records40Troubleshooting41The Cisco TMS Provisioning Directory backend41Diagnostics41Backend problem scenarios48Provisioning logs50Cisco TMS provisioning directory logs50Cisco VCS provisioning logs51Jabber Video client logs51Cisco IP Video Phone E20 logs52Removing provisioning from a Cisco VCS53Bibliography54Tamaño: 3 MBPáginas: 55Language: EnglishManuales abiertas
/es/manuals/1612747/Tabla de contenidosIntroduction3Differences when scheduling TelePresence Conductor-managed bridges4Prerequisites6Software versions6Preconfiguration of TelePresence Conductor, conference bridges and call control6Preconfiguration of Cisco TMS7Collaboration Meeting Room Hybrid deployments7Limitations8MCU Failover8How to use this document9Examples in this document9Unified CM9Cisco VCS9Migrating from direct-managed bridges9Adding TelePresence Conductor to Cisco TMS10Task 1: Adding the TelePresence Conductor to Cisco TMS10Task 2: Adding conference bridges to Cisco TMS10Creating a conference alias for scheduled calls12Task 3: Creating the alias in Cisco TMS12Task 4: Creating the alias on the TelePresence Conductor13Copying the regular expression of the alias pattern13Using the regex to create a conference alias for scheduling14Task 5: Configuring the Service Preference in Cisco TMS14Service Preference Configuration15Configuring TelePresence Conductor in Cisco TMS16Task 6: Configuring TMS Scheduling Settings on TelePresence Conductor16Task 7: Configuring numeric IDs and additional settings16Examples of aliases generated from Numeric ID values17Task 8: Setting TelePresence Conductor as the preferred MCU17Testing system configuration18Task 1: Booking a conference18Task 2: Editing a conference19Example scheduling scenarios20Migrating from direct-managed conference bridges23Task 1: Configuring TelePresence Conductor and conference bridges in Cisco TMS23Task 2: Running Conference Diagnostics to move future conferences onto TelePresence Conductor23Tamaño: 400 KBPáginas: 25Language: EnglishManuales abiertas
/es/manuals/1609833/Tabla de contenidosPreface8General Description9Cisco WebEx Features and Important Notes10Supported Features10Feature Limitations12Prerequisites13Network Requirements for CMR Hybrid19Deployment Requirements and Best Practices20Document Organization22Related Documents23Obtaining Documentation and Submitting a Service Request24Information About the CMR Hybrid Solution25CMR Hybrid Experience26Scheduling the Meeting26Starting/Joining the Meeting26Cisco TelePresence Meeting Experience27Cisco WebEx Meeting Experience27Understanding How CMR Hybrid is Deployed30Deployment Scenarios31SIP Video, Presentation, and Audio in a Unified CM-centric Deployment31SIP Video, Presentation, and PSTN Audio in a Unified CM-centric Deployment32SIP Video, Presentation, and Audio in a VCS-centric Deployment34SIP Video, Presentation, and PSTN Audio in a VCS-centric Deployment34Cisco TMS Scheduling Role36TelePresence Server and MCU Roles36Presentation Display Details for Multiple Presenters37Meeting Participants List37Ports and Protocols Used in CMR Hybrid37Network and Client Restrictions that Affect Video in the WebEx Client38Understanding CMR Hybrid Scheduling Flow40Scheduling with the Cisco WebEx and TelePresence Integration to Outlook40Scheduling with the Cisco Smart Scheduler42Scheduling with the Cisco WebEx Scheduling Mailbox44Understanding CMR Hybrid Call Flow46SIP Audio Call Flow47TSP Audio Call Flow with API Command to Unlock Waiting Room49TSP Audio Call Flow with Waiting Room and MCU/TelePresence Server as Host51WebEx Audio (PSTN) Call Flow52Configuration Checklist54Recommended Implementation Sequence55Server and Site Access Checklist57Configuration Task Checklist59Configuring CMR Hybrid62Differences When Scheduling TelePresence Conductor-Managed Bridges68Connecting Cisco TelePresence Conductor to Call Control71Connecting TelePresence Conductor to Unified CM72Connecting TelePresence Conductor to Cisco VCS73Configuring Bridge Scheduling74How Bridges are Scheduled in CMR Hybrid75Limitations and Requirements for Scheduling78How to Enable Scheduling in TelePresence Conductor and Cisco TMS80Configuring Cisco MCU and TelePresence Server84Introduction85Required Settings for MCU86SIP86Content Mode86Video and Audio Codecs86Automatic Content Handover87Configuring the Default SIP Domain in MCU 4.5 for TSP Audio87Recommended Settings for MCU89Automatically Make Content Channel Important89Outgoing Transcoded Codec89Adaptive Gain Control90Join and Leave Audio Notifications90Encryption91Required Settings for TelePresence Server92SIP92Automatic Content Handover92Recommended Settings for TelePresence Server93Display Setting93Configuring Call Control94Introduction95Configuring Cisco Expressway and TelePresence Video Communication Server96Prerequisites96Creating a New DNS Zone on Cisco Expressway-E or VCS Expressway for WebEx97Configuring Traversal Zones for MCUs with Encryption Enabled98Configuring Cisco Unified Communications Manager100Prerequisites100Configuring a SIP Trunk Between Unified CM and Cisco Expressway-C or Cisco VC...100Configuring Early Offer for SIP Messaging101Configuring a Routing Rule for Bridges Trunked to Unified CM103Provisioning Endpoint Display Names105Provisioning Display Names on Unified CM106Provisioning Display Names on Cisco VCS108Configuring Certificates on Cisco Expressway-E and Cisco VCS Expressway110Introduction111Supported Certificates112Generating a Certificate Signing Request (CSR)114Installing the SSL Server Certificate on the Cisco Expressway-E or Cisco VCS ...118Configuring the Trusted CA Certificate List on the Cisco Expressway-E Cisco V...122Stacking the Intermediate Certificate CA Certificate in the Trusted CA Certif...122Configuring the Trusted CA Certificate List on Cisco VCS Expressway Upgraded ...127Configuring the Trusted CA Certificate List on Cisco Expressway-E or Cisco VC...134Configuring Cisco TelePresence Management Suite140Prerequisites141Configuring the Cisco WebEx Feature in Cisco TMS142Configuring WebEx Users in Cisco TMS145User Requirements for Scheduling WebEx-enabled Meetings145Configuring Automatic User Lookup from Active Directory146How WebEx Bookings Work147Configuring a Cisco CMR Hybrid User in Cisco TMS147Configuring Port Reservations for MCU and TelePresence Server in Cisco TMS149Enabling Port Reservations for MCU149Enabling Port Reservations for TelePresence Server149Configuring Hybrid Content Mode for MCU in Cisco TMS151Configuring Lobby Screen TelePresence Server in Cisco TMS152How the Lobby Screen Affects the First TelePresence Participant in a Meeting ...152Configuring Conference Settings in Cisco TMS154Conference Connection/Ending Options154Configuring Allow Early Join155Configuring Resource Availability Check on Extension155Configuring Single Sign On in Cisco TMS157Prerequisites157Configuring SSO in Cisco TMS158Generating a Certificate for WebEx158Enabling Partner Delegated Authentication on the WebEx site162Enabling SSO in Cisco TMS163Supported Configurations for Cisco TMS to Schedule on Behalf of the WebEx Host164Configuring Cisco TelePresence Management Suite Extension for Microsoft Exchange166Prerequisites167Deployment Best Practices168Scheduling Options with Cisco TMSXE169Configuring Cisco TMSXE for the WebEx and TelePresence Integration to Outlook170Installing the Cisco TMS Booking Service170Setting Up Communication Between Your WebEx Site and Cisco TMSXE172Configuring Cisco TMSXE for the WebEx Scheduling Mailbox175Configuring the WebEx Scheduling Mailbox in Microsoft Exchange175Adding the WebEx Mailbox to Cisco TMSXE175Additional Recommendations176Configuring Cisco TelePresence Management Suite Provisioning Extension177Prerequisites178Introduction179User Access to Cisco TMSPE180Creating a Redirect to Smart Scheduler180Access Rights and Permissions180Time Zone Display181How Smart Scheduler Works182Limitations183Configuring Audio184Prerequisites185Configuring SIP Audio for CMR Hybrid186Configuring the WebEx Site in Cisco TMS to Use SIP Audio186Enabling Hybrid Audio on the WebEx Site186Configuring PSTN Audio for CMR Hybrid188Configuring the WebEx Site in Cisco TMS to Use PSTN Audio188Enabling Hybrid Mode on the WebEx Site188Configuring PSTN Calls to Pass Through a PSTN Gateway to WebEx189Configuring TSP Audio for CMR Hybrid192Configuring MACC Domain Index and Open TSP Meeting Room WebEx Settings192Configuring the TSP Dial String192Configuring How the Conference is Opened194Configuring TSP Audio for the Meeting Organizers196Overview of TSP Audio Configuration and Meetings197Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account200Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account201Configuring Cisco WebEx Site Administration for CMR Hybrid201Assigning the Meeting Center TelePresence Session Type204Support for Custom Session Types204Adding the Cisco TelePresence Session Type in the List of Users204Adding the Cisco TelePresence Session Type in the Edit User Screen206Network-Based Recording of CMR Hybrid Meetings208Installing the WebEx and TelePresence Integration to Outlook209Setting the Time Zone and Language Preferences for a User's WebEx Account211Configuring TSP Audio for a User's WebEx Account212Where to Go Next213Scheduling CMR Hybrid Meetings214Introduction215Scheduling CMR Hybrid in Cisco TMS216Information, Tips and Known Issues About CMR Hybrid Meetings219Cisco TMS219MCU and TelePresence Server219Endpoints220Cisco TMSXE220WebEx220Troubleshooting222Verifying and Testing223Cisco WebEx Site Administration Online Help223Troubleshooting Tips224Problems with Scheduling a Meeting224Problems with Starting or Joining a Meeting226Problems During a Meeting228Problems with a TSP Audio Meeting235Problems with TelePresence Server and MCU238CMR Hybrid WebEx Site Administration Settings Differences Between WBS28.12.27...239Managing System Behavior244Managing the Cisco WebEx Video View Window244Appendix 1: Adding the Unified CM Normalization Scripts245Appendix 2: Migration Paths to CMR Hybrid247Appendix 3: Setting Up Cascading for Large-Scale or Critical Meetings252Before You Start252Tamaño: 8 MBPáginas: 254Language: EnglishManuales abiertas
/es/manuals/1709133/Tabla de contenidosPreface6General Description7Cisco WebEx Features and Important Notes8Supported Features8Feature Limitations9Prerequisites10Network Requirements for CMR Hybrid14Document Organization15Related Documents16Obtaining Documentation and Submitting a Service Request17Information About the CMR Hybrid Solution18CMR Hybrid Experience19Scheduling the Meeting19Starting/Joining the Meeting19Cisco TelePresence Meeting Experience19Cisco WebEx Meeting Experience20Understanding How CMR Hybrid is Deployed23Deployment Scenarios24SIP Video, Presentation, and Audio in a Unified CM-centric Deployment24SIP Video, Presentation, and PSTN Audio in a Unified CM-centric Deployment25SIP Video, Presentation, and Audio in a VCS-centric Deployment27SIP Video, Presentation, and PSTN Audio in a VCS-centric Deployment27Cisco TMS Scheduling Role28TelePresence Server and MCU Roles29Presentation Display Details for Multiple Presenters29Meeting Participants List29Ports and Protocols Used in CMR Hybrid29Network and Client Restrictions that Affect Video in the WebEx Client30Understanding CMR Hybrid Scheduling Flow31Scheduling with the Cisco WebEx and TelePresence Integration to Outlook31Scheduling with the Cisco Smart Scheduler33Scheduling with the Cisco WebEx Scheduling Mailbox35Understanding CMR Hybrid Call Flow37SIP Audio Call Flow38TSP Audio Call Flow with API Command to Unlock Waiting Room40TSP Audio Call Flow with Waiting Room and MCU/TelePresence Server as Host41WebEx Audio (PSTN) Call Flow43Configuration Checklist44Server and Site Access Checklist45Configuration Task Checklist46Cisco TelePresence Video Communication Server47Cisco Unified Communications Manager48Cisco TelePresence Management Suite48Cisco TelePresence Management Suite Extension for Microsoft Exchange48Cisco TelePresence Management Suite Provisioning Extension49Audio for CMR Hybrid49Cisco WebEx Site Administration49Configuring Cisco MCU and TelePresence Server51Introduction52Required Settings for MCU53SIP53Content Mode53Video and Audio Codecs53Automatic Content Handover54Configuring the Default SIP Domain in MCU 4.5 for TSP Audio54Recommended Settings for MCU55Automatically Make Content Channel Important55Outgoing Transcoded Codec55Adaptive Gain Control55Join and Leave Audio Notifications56Encryption56Required Settings for TelePresence Server57SIP57Locally Managed Mode57Automatic Content Handover57Recommended Settings for TelePresence Server58Display Setting58Configuring Call Control59Introduction60Configuring Cisco Expressway and TelePresence Video Communication Server61Prerequisites61Creating a New DNS Zone on Cisco Expressway-E or VCS Expressway for WebEx62Configuring Traversal Zones for MCUs with Encryption Enabled63Configuring Cisco Unified Communications Manager64Prerequisites64Configuring a SIP Trunk Between Unified CM and Cisco Expressway-C or Cisco VC...64Configuring Early Offer for SIP Messaging65Configuring a Routing Rule for Bridges Trunked to Unified CM66Configuring Certificates on Cisco Expressway-E and Cisco VCS Expressway68Introduction69Cisco Expressway-E and VCS Expressway X8.1 and X8.2 Encryption Issue and Work...69Videos Available70Supported Certificates71Generating a Certificate Signing Request (CSR)72Installing the SSL Server Certificate on the Cisco Expressway-E or Cisco VCS ...76Configuring the Trusted CA Certificate List on the Cisco Expressway-E Cisco V...80Configuring the Trusted CA Certificate List on Cisco VCS Expressway X7.2.380Configuring the Trusted CA Certificate List on Cisco VCS Expressway Upgraded ...87Configuring the Trusted CA Certificate List on Cisco Expressway-E or Cisco VC...92Configuring Cisco TelePresence Management Suite97Prerequisites98Configuring the Cisco WebEx Feature in Cisco TMS99Configuring WebEx Users in Cisco TMS101User Requirements for Scheduling WebEx-enabled Meetings101Configuring Automatic User Lookup from Active Directory101How WebEx Bookings Work102Configuring a Cisco CMR Hybrid User in Cisco TMS103Configuring Port Reservations for MCU and TelePresence Server in Cisco TMS104Enabling Port Reservations for MCU104Enabling Port Reservations for TelePresence Server104Configuring Hybrid Content Mode for MCU in Cisco TMS105Configuring Lobby Screen TelePresence Server in Cisco TMS106How the Lobby Screen Affects the First TelePresence Participant in a Meeting ...106Configuring Conference Settings in Cisco TMS108Conference Connection/Ending Options108Configuring Allow Early Join109Configuring Resource Availability Check on Extension109Configuring Single Sign On in Cisco TMS110Prerequisites110Configuring SSO in Cisco TMS111Generating a Certificate for WebEx111Enabling Partner Delegated Authentication on the WebEx site114Enabling SSO in Cisco TMS115Supported Configurations for Cisco TMS to Schedule on Behalf of the WebEx Host116Configuring Cisco TelePresence Management Suite Extension for Microsoft Exchange118Prerequisites119Deployment Best Practices120Scheduling Options with Cisco TMSXE121Configuring Cisco TMSXE for the WebEx and TelePresence Integration to Outlook122Installing the Cisco TMS Booking Service122Setting Up Communication Between Your WebEx Site and Cisco TMSXE124Configuring Cisco TMSXE for the WebEx Scheduling Mailbox126Configuring the WebEx Scheduling Mailbox in Microsoft Exchange126Adding the WebEx Mailbox to Cisco TMSXE126Additional Recommendations127Configuring Cisco TelePresence Management Suite Provisioning Extension128Prerequisites129Introduction130User Access to Cisco TMSPE131Creating a Redirect to Smart Scheduler131Access Rights and Permissions131Time Zone Display131How Smart Scheduler Works133Limitations134Configuring Audio135Prerequisites136Configuring SIP Audio for CMR Hybrid137Configuring the WebEx Site in Cisco TMS to Use SIP Audio137Enabling Hybrid Audio on the WebEx Site137Configuring PSTN Audio for CMR Hybrid139Configuring the WebEx Site in Cisco TMS to Use PSTN Audio139Enabling Hybrid Mode on the WebEx Site139Configuring PSTN Calls to Pass Through a PSTN Gateway to WebEx139Configuring TSP Audio for CMR Hybrid142Configuring MACC Domain Index and Open TSP Meeting Room WebEx Settings142Configuring the TSP Dial String142Configuring How the Conference is Opened143Configuring TSP Audio for the Meeting Organizers145Overview of TSP Audio Configuration and Meetings146Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account149Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account150Configuring Cisco WebEx Site Administration for CMR Hybrid150Assigning the Meeting Center TelePresence Session Type152Support for Custom Session Types152Adding the Cisco TelePresence Session Type in the List of Users152Adding the Cisco TelePresence Session Type in the Edit User Screen154Network-Based Recording of CMR Hybrid Meetings155Installing the WebEx and TelePresence Integration to Outlook156Setting the Time Zone and Language Preferences for a User's WebEx Account158Configuring TSP Audio for a User's WebEx Account159Where to Go Next160Scheduling CMR Hybrid Meetings161Introduction162Scheduling CMR Hybrid in Cisco TMS163Information, Tips and Known Issues About CMR Hybrid Meetings166Cisco TMS166MCU and TelePresence Server166Endpoints167Cisco TMSXE167WebEx167Troubleshooting169Verifying and Testing170Cisco WebEx Site Administration Online Help170Troubleshooting Tips171Problems with Scheduling a Meeting171Problems with Starting or Joining a Meeting173Problems During a Meeting174Problems with a TSP Audio Meeting179Problems with TelePresence Server and MCU181CMR Hybrid WebEx Site Administration Settings Differences Between WBS28.12.27...182Managing System Behavior185Managing the Cisco WebEx Video View Window185Tamaño: 8 MBPáginas: 186Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction6Cisco TMSPE versus Cisco TMS Agent Legacy6This deployment guide6Release notes6Prerequisites and recommendations7Cisco TMS and server requirements7Hardware recommendations7Cisco VCS requirements8SMTP server requirements8Required security permissions8For installation8For operation8Manually creating the database on the MS SQL server9Information needed during installation9Username and password9Database information9Database location9Best practices for deployment10Upgrade endpoints to the latest software10Automate user creation and management with AD/LDAP10Use secure communication10Synchronize time in Cisco VCS and Cisco TMS10Configuring Cisco VCS for provisioning12Provisioning within your network12Setting up DNS for the Cisco VCS12Installing the Device Provisioning option key13Enabling SIP13Configuring how Cisco VCS handles calls to unknown IP addresses14Adding the Cisco VCS to Cisco TMS14Enabling provisioning on the Cisco VCS16Setting up a cluster name16Enabling Presence on the Cisco VCS16Presence on VCS Control16Presence on Cisco VCS Expressway17Verifying device authentication18Performing a clean installation of Cisco TMSPE19Installing Cisco TMSPE with a redundant Cisco TMS setup19Performing the clean installation19Enabling Cisco TMSPE19Migrating from Cisco TMS Agent Legacy21About the migration21Preparing data for migration21Eliminating duplicate Cisco TMS Agent Legacy users22Accounts with user-level configuration overrides22Verifying device authentication22Disabling replication22Migrating with a redundant setup23Performing the installation and migration23Enabling Cisco TMSPE24Post-migration cleanup of user-level configurations24Deleting user-level configurations25Applying user-level configurations at group level25Restructuring the external source of imported users26Setting up communication between Cisco TMS and Cisco VCS27Setting up Cisco TMSPE for provisioning29Creating groups and adding users29Setting up groups29Importing users from external directories29Adding users manually32Creating address patterns33Address pattern types33Adding the patterns33Example patterns35Setting up configurations for provisioned devices36Obtaining template schemas36Uploading the schema to Cisco TMS36Adding configuration templates37Assigning configuration templates to groups40Provisioning phone books41Configuring the provisioning phone book source41Associating phone book access to groups42Configuring and sending account information43Configuring email settings43Sending account information to a single user45Sending account information to all users in a group45Deploying FindMe47FindMe basics47Deploying FindMe without provisioning47Defining caller ID patterns47Assigning a caller ID pattern to imported accounts47Enabling FindMe in Cisco TMSPE49Manually adding FindMe accounts and groups49Setting up FindMe locations and devices50Suggested minimum setup50Adding FindMe device templates51Adding FindMe location templates52Associating device templates with location templates53Assigning location templates to groups54Setting up FindMe on Cisco VCS55Sending and returning calls via ISDN gateways56Using FindMe to convert E.164 numbers to FindMe IDs56Using ENUM to convert E.164 numbers to FindMe IDs57Including the ISDN gateway prefix in the caller ID57Regenerating FindMe locations and devices57Accounts and groups58Location templates58Device templates59Modifying a user's FindMe locations and devices59Additional information60Determining how to overwrite a caller ID with a FindMe ID60FindMe in a Cisco VCS cluster60FindMe accounts hosted on different Cisco VCSs in a network60FindMe and Presence61Individual and group FindMe types61Characters allowed in SIP URIs61FindMe limitations62Microsoft Lync device IDs as FindMe devices62Phone numbers from Active Directory (AD)62Maintaining users and devices63Synchronizing user data63Testing a manual synchronization63Running a manual synchronization64Moving users and groups64Moving user accounts imported from external sources64Moving groups between clusters64Searching for user accounts65Renaming groups and user accounts65Upgrading software on provisioned devices66Upgrading configurations66Upgrading devices66Updating Cisco TMS connection details67Maintaining the database68Backing up the database68Restoring the database from backup68Moving or renaming the database68Troubleshooting69Running Cisco TMSPE diagnostics69Running a health check69Viewing system status70Viewing Cisco VCS communication history70Restarting the TMS Provisioning Extension Windows service70Provisioning logs71Cisco TMSPE and Cisco TMS logs71Cisco VCS logs71Endpoint logs71Troubleshooting the installation71Checking the installation log71Unable to establish SQL connection through Java runtime...71Unable to find valid certification path to requested target72Migration troubleshooting72Re-running the migration tool72Fixing problems reported by the tool72Provisioning requests failing after installation or migration74Reverting to Cisco TMS Agent Legacy74Provisioning problem scenarios75Database connection failure75AD import with Kerberos fails75Email sending failure76Cisco VCS reports data import failure76Users get Out of licenses message77Signing in fails when no template available77Warning displayed when uploading configuration schema78No phone books received78FindMe troubleshooting78Using search history to diagnose FindMe issues78Uninstalling Cisco TMSPE79Removing provisioning from a Cisco VCS79Reference80Users page overview80About the Configuration Templates container81FindMe page overview83About the Location Templates container84About the Device Templates container85Document revision history86Bibliography87Tamaño: 3 MBPáginas: 88Language: EnglishManuales abiertas
/es/manuals/1612724/Tabla de contenidosIntroduction6This deployment guide6Release notes6Prerequisites and recommendations7Cisco TMS and server requirements7Hardware recommendations7Cisco VCS requirements8SMTP server requirements8Required security permissions8For installation8For operation8Manually creating the database on the MS SQL server9Information needed during installation9Username and password9Database information9Database location9Best practices for deployment9Upgrade endpoints to the latest software9Automate user creation and management with AD/LDAP10Use secure communication10Synchronize time in Cisco VCS and Cisco TMS10Configuring Cisco VCS for provisioning11Provisioning within your network11Setting up DNS for the Cisco VCS11Installing the Device Provisioning option key12Enabling SIP12Configuring how Cisco VCS handles calls to unknown IP addresses13Adding the Cisco VCS to Cisco TMS13Enabling provisioning on the Cisco VCS15Setting up a cluster name15Enabling Presence on the Cisco VCS15Presence on VCS Control15Presence on Cisco VCS Expressway16Verifying device authentication17Installing Cisco TMSPE18Installing Cisco TMSPE with a redundant Cisco TMS setup18Performing the installation18Auto-starting the Windows service18Enabling Cisco TMSPE19Setting up communication between Cisco TMS and Cisco VCS20Setting up Cisco TMSPE for provisioning22Creating groups and adding users22Setting up groups22Importing users from external directories22Adding users manually25Creating address patterns26Address pattern types26Adding the patterns26Example patterns28Setting up configurations for provisioned devices28Obtaining template schemas28Uploading the schema to Cisco TMS29Adding configuration templates30Assigning configuration templates to groups33Provisioning phone books34Creating and configuring provisioning phone book sources34Associating phone book access to groups35Configuring and sending account information36Configuring email settings36Sending account information to a single user38Sending account information to all users in a group38Deploying FindMe40FindMe basics40Deploying FindMe without provisioning40Defining caller ID patterns40Assigning a caller ID pattern to imported accounts40Enabling FindMe in Cisco TMSPE42Manually adding FindMe accounts and groups42Setting up FindMe locations and devices43Suggested minimum setup43Adding FindMe device templates44Adding FindMe location templates45Associating device templates with location templates46Assigning location templates to groups47Setting up FindMe on Cisco VCS48Sending and returning calls via ISDN gateways49Using FindMe to convert E.164 numbers to FindMe IDs49Using ENUM to convert E.164 numbers to FindMe IDs50Including the ISDN gateway prefix in the caller ID50Regenerating FindMe locations and devices50Accounts and groups51Location templates51Device templates52Modifying a user's FindMe locations and devices52Additional information53Determining how to overwrite a caller ID with a FindMe ID53FindMe in a Cisco VCS cluster53FindMe accounts hosted on different Cisco VCSs in a network53FindMe and Presence54Individual and group FindMe types54Characters allowed in SIP URIs54FindMe limitations55Microsoft Lync device IDs as FindMe devices55Phone numbers from Active Directory (AD)55Maintaining users and devices56Synchronizing user data56Testing a manual synchronization56Running a manual synchronization57Moving users and groups57Moving user accounts imported from external sources57Moving groups between clusters57Searching for user accounts58Renaming groups and user accounts58Upgrading software on provisioned devices59Upgrading configurations59Upgrading devices59Updating Cisco TMS connection details60Maintaining the database61Backing up the database61Restoring the database from backup61Moving or renaming the database61Troubleshooting62Running Cisco TMSPE diagnostics62Running a health check62Viewing system status63Viewing Cisco VCS communication history63Restarting the TMS Provisioning Extension Windows service63Provisioning logs64Cisco TMSPE and Cisco TMS logs64Cisco VCS logs64Endpoint logs64Troubleshooting the installation64Checking the installation log64Unable to establish SQL connection through Java runtime...64Unable to find valid certification path to requested target64Provisioning problem scenarios65Database connection failure65AD import with Kerberos fails65Email sending failure66Cisco VCS reports data import failure66Users get Out of licenses message67Signing in fails when no template available67Warning displayed when uploading configuration schema67No phone books received68FindMe troubleshooting68Using search history to diagnose FindMe issues68Uninstalling Cisco TMSPE69Removing provisioning from a Cisco VCS69Reference70Users page overview70About the Configuration Templates container71FindMe page overview73About the Location Templates container74About the Device Templates container75Document revision history76Bibliography77Tamaño: 3 MBPáginas: 78Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction6This deployment guide6Release notes6Prerequisites and recommendations7Cisco TMS and server requirements7Hardware recommendations7Cisco VCS requirements8SMTP server requirements8Database Server Requirements8Required security permissions9For installation9For operation9Manually creating the database on the MS SQL server9Information needed during installation9Cisco TMS username and password9Database information10Database location10WebEx Enabled TelePresence requirements10Browser requirements10Administrator interface10User portal11Best practices for deployment11Upgrade endpoints to the latest software11Automate user creation and management with AD/LDAP11Use secure communication11Synchronize time in Cisco VCS and Cisco TMS12Configuring Cisco VCS for provisioning13Provisioning within your network13Setting up DNS for the Cisco VCS13Installing the Device Provisioning option key14Enabling SIP14Configuring how Cisco VCS handles calls to unknown IP addresses15Adding the Cisco VCS to Cisco TMS15Enabling provisioning on the Cisco VCS17Setting up a cluster name17Enabling Presence on the Cisco VCS17Presence on VCS Control17Presence on Cisco VCS Expressway18Verifying device authentication19Installing Cisco TMSPE20Installing Cisco TMSPE with a redundant Cisco TMS setup20Upgrading from previous versions20Performing a new installation20Enabling Cisco TMSPE21Setting up communication between Cisco TMS and Cisco VCS22Setting up Cisco TMSPE for provisioning24Creating groups and adding users24Setting up groups24Importing users from external directories24Adding users manually27Creating address patterns28Address pattern types28Adding the patterns28Example patterns30Setting up configurations for provisioned devices30Obtaining template schemas30Uploading the schema to Cisco TMS31Adding configuration templates32Assigning configuration templates to groups35Provisioning phone books36Creating and configuring provisioning phone book sources36Associating phone book access to groups37Configuring and sending account information38Configuring email settings38Sending account information to a single user40Sending account information to all users in a group40Deploying Smart Scheduler42Best practices and limitations42Booking limitations43User access to Smart Scheduler43Access rights and permissions44Time zone display44WebEx booking44How Smart Scheduler works45Deploying FindMe46FindMe basics46Deploying FindMe without provisioning46Defining caller ID patterns46Assigning a caller ID pattern to imported accounts46Enabling FindMe in Cisco TMSPE48Manually adding FindMe accounts and groups48Setting up FindMe locations and devices49Suggested minimum setup49Adding FindMe device templates50Adding FindMe location templates51Associating device templates with location templates52Assigning location templates to groups53Setting up FindMe on Cisco VCS54Check FindMe option key54Set up a cluster name55Enable and configure FindMe settings55Sending and returning calls via ISDN gateways55Using FindMe to convert E.164 numbers to FindMe IDs56Using ENUM to convert E.164 numbers to FindMe IDs56Including the ISDN gateway prefix in the caller ID56Regenerating FindMe locations and devices57Accounts and groups57Location templates58Device templates58Modifying a user's FindMe locations and devices58Additional information59Determining how to overwrite a caller ID with a FindMe ID59FindMe in a Cisco VCS cluster59FindMe accounts hosted on different Cisco VCSs in a network60FindMe and Presence60Individual and group FindMe types60Characters allowed in SIP URIs61FindMe limitations61Microsoft Lync device IDs as FindMe devices61Phone numbers from Active Directory (AD)61Maintaining users and devices62Synchronizing user data62Mapping of LDAP and AD fields62Testing a manual synchronization63Running a manual synchronization63Moving users and groups63Moving user accounts imported from external sources63Moving groups between clusters63Searching for user accounts64Renaming groups and user accounts64Upgrading software on provisioned devices65Upgrading configurations65Upgrading devices65Updating Cisco TMS connection details66Maintaining the database67Backing up the database67Restoring the database from backup67Moving the database67Troubleshooting68Running Cisco TMSPE diagnostics68Running a health check68Viewing system status69Viewing Cisco VCS communication history69Restarting the TMS Provisioning Extension Windows service69Provisioning logs70Cisco TMSPE and Cisco TMS logs70Cisco VCS logs70Endpoint logs70Troubleshooting the installation70Checking the installation log70Unable to establish SQL connection through Java runtime...70Unable to find valid certification path to requested target71Provisioning problem scenarios71Database connection failure71AD import with Kerberos fails71Email sending failure72Cisco VCS reports data import failure72Users get Out of licenses message73Signing in fails when no template available73Warning displayed when uploading configuration schema74No phone books received74Smart Scheduler and FindMe troubleshooting74Cannot access FindMe or Smart Scheduler74Using search history to diagnose FindMe issues74Uninstalling Cisco TMSPE75Removing provisioning from a Cisco VCS75Document revision history76Bibliography77Tamaño: 2 MBPáginas: 78Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction6This deployment guide6Release notes6Prerequisites and recommendations7Cisco TMS and server requirements7Hardware recommendations7Cisco VCS requirements8SMTP server requirements8Database Server Requirements8Required security permissions9For installation9For operation9Manually creating the database on the MS SQL server9Information needed during installation9Cisco TMS username and password9Database information10Database location10WebEx Enabled TelePresence requirements10Browser requirements11Administrator interface11User portal11Best practices for deployment11Upgrade endpoints to the latest software11Automate user creation and management with AD/LDAP11Use secure communication12Synchronize time in Cisco VCS and Cisco TMS12Configuring Cisco VCS for provisioning13Provisioning within your network13Setting up DNS for the Cisco VCS13Installing the Device Provisioning option key14Enabling SIP14Configuring how Cisco VCS handles calls to unknown IP addresses15Adding the Cisco VCS to Cisco TMS15Enabling provisioning on the Cisco VCS17Setting up a cluster name17Enabling Presence on the Cisco VCS17Presence on VCS Control17Presence on VCS Expressway18Verifying device authentication19Installing Cisco TMSPE20Installing Cisco TMSPE with a redundant Cisco TMS setup20Upgrading from previous versions20Performing a new installation20Enabling Cisco TMSPE21Setting up communication between Cisco TMS and Cisco VCS22Setting up users and provisioning24Creating groups and adding users24Setting up groups24Importing users from external directories24Adding users manually27Creating address patterns28Address pattern types28Adding the patterns28Example patterns30Setting up configurations for provisioned devices30Obtaining template schemas30Uploading the schema to Cisco TMS31Adding configuration templates32Assigning configuration templates to groups35Provisioning phone books36Creating and configuring provisioning phone book sources36Associating phone book access to groups37Configuring and sending account information38Configuring email settings38Sending account information to a single user40Sending account information to all users in a group40Deploying Smart Scheduler42Best practices and limitations42Booking limitations43User access to Smart Scheduler43Access rights and permissions44Time zone display44WebEx booking44How Smart Scheduler works45Deploying FindMe46FindMe basics46Deploying FindMe without provisioning46Defining caller ID patterns46Assigning a caller ID pattern to imported accounts46Enabling FindMe in Cisco TMSPE48Manually adding FindMe accounts and groups48Setting up FindMe locations and devices49Suggested minimum setup49Adding FindMe device templates50Adding FindMe location templates51Associating device templates with location templates52Assigning location templates to groups53Setting up FindMe on Cisco VCS54Check FindMe option key54Set up a cluster name55Enable and configure FindMe settings55Sending and returning calls via ISDN gateways55Using FindMe to convert E.164 numbers to FindMe IDs56Using ENUM to convert E.164 numbers to FindMe IDs56Including the ISDN gateway prefix in the caller ID56Regenerating FindMe locations and devices57Accounts and groups57Location templates58Device templates58Modifying a user's FindMe locations and devices58Additional information59Determining how to overwrite a caller ID with a FindMe ID59FindMe in a Cisco VCS cluster59FindMe accounts hosted on different Cisco VCSs in a network60FindMe and Presence60Individual and group FindMe types60Characters allowed in SIP URIs61FindMe limitations61Microsoft Lync device IDs as FindMe devices61Phone numbers from Active Directory (AD)61Maintaining users and devices62Synchronizing user data62Mapping of LDAP and AD fields62Testing a manual synchronization63Running a manual synchronization63Moving users and groups63Moving user accounts imported from external sources63Moving groups between clusters63Searching for user accounts64Renaming groups and user accounts64Upgrading software on provisioned devices65Upgrading configurations65Upgrading devices65Updating Cisco TMS connection details66Maintaining the database67Backing up the database67Restoring the database from backup67Moving the database67Troubleshooting68Running Cisco TMSPE diagnostics68Running a health check68Viewing system status69Viewing Cisco VCS communication history69Restarting the TMS Provisioning Extension Windows service69Provisioning logs70Cisco TMSPE and Cisco TMS logs70Cisco VCS logs70Endpoint logs70Troubleshooting the installation70Checking the installation log70Unable to establish SQL connection through Java runtime...70Unable to find valid certification path to requested target71Provisioning problem scenarios71Database connection failure71AD import with Kerberos fails71Email sending failure72Cisco VCS reports data import failure72Users get Out of licenses message73Signing in fails when no template available73Warning displayed when uploading configuration schema74No phone books received74Smart Scheduler and FindMe troubleshooting74Cannot access FindMe or Smart Scheduler74Using search history to diagnose FindMe issues74Uninstalling Cisco TMSPE75Removing provisioning from a Cisco VCS75Document revision history76Bibliography77Tamaño: 2 MBPáginas: 78Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction5This deployment guide5Related documents5Prerequisites and recommendations6Estimating your deployment size6Hardware requirements7Regular deployment and Cisco Business Edition 60007Large deployment7Recommended hardware and virtualization for large deployments8Cisco TMSPE server software and configuration requirements9SMTP server requirements10SQL Server software and permission requirements10Cisco Collaboration Meeting Rooms Hybrid requirements10Collaboration Meeting Room requirements11Cisco TelePresence Conductor11Cisco Unified Communications Manager11Required security permissions11For installation11For operation11Information needed during installation12Cisco TMS username and password12Database information12Database location12Feature options during installing12User import requirements13Service account13Secure connection13Active Directory13LDAP14Browser requirements14Administrator interface14User portal14Licensing requirements14Best practices for deployment15Automate user creation and management with AD/LDAP15Use secure communication15Installing Cisco TMSPE16Installing Cisco TMSPE with a redundant Cisco TMS setup16Upgrading from previous versions16If the server is running Java 716If the server is running Java 616Performing a new installation17Enabling Cisco TMSPE17Setting up users19Creating groups and adding users19Setting up groups19Importing users from external directories19Adding users manually22Configuring and sending account information23Configuring email settings23Sending account information to a single user25Sending account information to all users in a group25Deploying Smart Scheduler27Best practices and limitations27Booking limitations27User access to Smart Scheduler28Access rights and permissions29Time zone display29WebEx booking29How Smart Scheduler works30Deploying Collaboration Meeting Rooms31What are Collaboration Meeting Rooms?31Room size and quality31PIN protection31How Collaboration Meeting Rooms are created31Differences from TelePresence Conductor-created conferences31Setting up Collaboration Meeting Room32Before you start32Connecting to TelePresence Conductor32Creating templates33Applying templates to groups36Making changes that affect Collaboration Meeting Room36Modifying or replacing the template for a group36Deleting templates37Deleting users37Moving users between groups37Touch tones and DTMF37Maintaining users38Synchronizing user data38Mapping of LDAP and AD fields38Testing a manual synchronization39Running a manual synchronization39Moving users and groups39Moving user accounts imported from external sources39Searching for user accounts39Renaming groups and user accounts40Updating Cisco TMS connection details40Maintaining the databases42Backing up the databases42Moving or renaming the databases42Troubleshooting43Running Cisco TMSPE diagnostics43Running a health check43Viewing system status44Restarting the TMS Provisioning Extension Windows service44Logs44Cisco TMSPE and Cisco TMS logs44Troubleshooting the installation45Checking the installation log45Unable to establish SQL connection through Java runtime...45Unable to find valid certification path to requested target45Portal troubleshooting46Cannot access FindMe or Smart Scheduler46Uninstalling Cisco TMSPE47Appendix 1: Using Personal Multiparty licensing with Cisco TMSPE48Limitations48Combining licenses48Feature support48Applying license restrictions to CMR templates49Tracking the number of licenses used50Notices51to Accessibility notice51Technical support51Tamaño: 900 KBPáginas: 52Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction7This deployment guide7Related documents7Prerequisites and recommendations9Estimating your deployment size9Hardware requirements10Regular deployment and Cisco Business Edition 600010Large deployment10Recommended hardware and virtualization for large deployments11Cisco TMSPE server software and configuration requirements12SMTP server requirements13SQL Server software and permission requirements13Cisco VCS requirements14Cisco Collaboration Meeting Rooms Hybrid requirements14Collaboration Meeting Room requirements14Cisco TelePresence Conductor14Required security permissions14For installation14For operation14Information needed during installation15Cisco TMS username and password15Database information15Database location15Feature options during installing15User import requirements16Service account16Secure connection16Active Directory17LDAP17Browser requirements17Administrator interface17User portal17Licensing requirements17Best practices for deployment18Upgrade endpoints to the latest software18Automate user creation and management with AD/LDAP18Use secure communication18Synchronize time in Cisco VCS and Cisco TMS18Configuring Cisco VCS for provisioning20Provisioning within your network20Setting up DNS for the Cisco VCS20Installing the Device Provisioning option key21Enabling SIP21Configuring how Cisco VCS handles calls to unknown IP addresses22Adding Cisco VCS to Cisco TMS22Enabling provisioning on the Cisco VCS24Setting up a cluster name24Enabling Presence on the Cisco VCS24Presence on VCS Control24Presence on VCS Expressway25Verifying device authentication26Installing Cisco TMSPE27Installing Cisco TMSPE with a redundant Cisco TMS setup27Upgrading from previous versions27High-level workflow27Upgrading Cisco TMSPE27Performing a new installation28Enabling Cisco TMSPE28Setting up communication between Cisco TMS and Cisco VCS29Setting up users and provisioning31Creating groups and adding users31Setting up groups31Importing users from external directories31Adding users manually34Creating address patterns35Address pattern types35Adding the patterns35Example patterns37Setting up configurations for provisioned devices38Obtaining template schemas38Uploading the schema to Cisco TMS38Adding configuration templates40Assigning configuration templates to groups43Provisioning phone books44Creating and configuring provisioning phone book sources44Associating phone book access to groups46Configuring and sending account information47Configuring email settings47Sending account information to a single user48Sending account information to all users in a group49Deploying Smart Scheduler50Best practices and limitations50Booking limitations50User access to Smart Scheduler51Access rights and permissions52Time zone display52WebEx booking52How Smart Scheduler works53Deploying Collaboration Meeting Rooms54What are Collaboration Meeting Rooms?54Room size and quality54PIN protection54How Collaboration Meeting Rooms are created54Differences from TelePresence Conductor-created conferences55Collaboration Meeting Room resource consumption55Setting up Collaboration Meeting Room55Before you start55Connecting to TelePresence Conductor56Creating templates56Applying templates to groups60Setting up host and guest roles in CMRs60Host privileges60Allowing the guest role61Disallowing the guest role61Including WebEx participants in CMR meetings61Before you start61Enabling WebEx in CMRs62Making changes that affect Collaboration Meeting Rooms62Modifying or replacing the template for a group62Deleting templates63Deleting users63Moving users between groups63Touch tones and DTMF63Deploying FindMe64FindMe basics64Deploying FindMe without provisioning64Defining caller ID patterns64Assigning a caller ID pattern to imported accounts64Enabling FindMe in Cisco TMSPE66Manually adding FindMe accounts and groups66Setting up FindMe locations and devices67Suggested minimum setup67Adding FindMe device templates68Adding FindMe location templates69Associating device templates with location templates70Assigning location templates to groups71Setting up FindMe on Cisco VCS72Check FindMe option key72Set up a cluster name73Enable and configure FindMe settings73Sending and returning calls via ISDN gateways73Using FindMe to convert E.164 Alias’s to FindMe IDs74Using ENUM to convert E.164 Alias’s to FindMe IDs74Including the ISDN gateway prefix in the caller ID74Regenerating FindMe locations and devices75Accounts and groups75Location templates76Device templates76Modifying a user's FindMe locations and devices76Additional information77Determining how to overwrite a caller ID with a FindMe ID77FindMe in a Cisco VCS cluster77FindMe accounts hosted on different Cisco VCSs in a network78FindMe and Presence78Individual and group FindMe types78Characters allowed in SIP URIs79FindMe limitations79Microsoft Lync device IDs as FindMe devices79Phone numbers from Active Directory (AD)79Maintaining users and devices80Synchronizing user data80Mapping of LDAP and AD fields80Testing a manual synchronization81Running a manual synchronization81Moving users and groups81Moving user accounts imported from external sources81Moving groups between clusters81Searching for user accounts82Renaming groups and user accounts82Upgrading software on provisioned devices83Upgrading configurations83Upgrading devices83Updating Cisco TMS connection details84Maintaining the databases85Backing up the databases85Restoring the databases from backup85Moving or renaming the databases85Troubleshooting86Running Cisco TMSPE diagnostics86Running a health check86Viewing system status87Viewing Cisco VCS communication history87Restarting the TMS Provisioning Extension Windows service87Logs88Cisco TMSPE and Cisco TMS logs88Cisco VCS logs88Endpoint logs88Troubleshooting the installation88Checking the installation log88Unable to establish SQL connection through Java runtime...88Unable to find valid certification path to requested target89Provisioning problem scenarios89Database connection failure89AD import with Kerberos fails89User import fails90Email sending failure90Cisco VCS reports data import failure90Users get Out of licenses message91Signing in fails when no template available91Warning displayed when uploading configuration schema92No phone books received92Portal troubleshooting92Cannot access FindMe or Smart Scheduler92Using search history to diagnose FindMe issues92Uninstalling Cisco TMSPE93Removing provisioning from a Cisco VCS93Document revision history94Notices95Accessibility notice95Technical support95Tamaño: 2 MBPáginas: 96Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction3This Deployment Guide3Related Documents3Prerequisites and Recommendations5Estimating Your Deployment Size5Hardware Requirements6Regular Deployment and Cisco Business Edition 60006Large Deployment6Recommended Hardware and Virtualization for Large Deployments7Cisco TMSPE server software and configuration requirements8SMTP server requirements9SQL Server software and permission requirements9Cisco VCS requirements9Cisco Collaboration Meeting Rooms Hybrid Requirements9Collaboration Meeting Room requirements10Cisco TelePresence Conductor10Required security permissions10For installation10For operation10Information needed during installation10Cisco TMS username and password10Database information11Database location11Feature options during installing11User import requirements11Service account12Secure connection12Active Directory12LDAP12Browser requirements12Administrator interface12User portal12Licensing requirements12Best practices for deployment13Upgrade endpoints to the latest software13Automate user creation and management with AD/LDAP13Use secure communication13Synchronize time in Cisco VCS and Cisco TMS14Multiparty Licensing14Configuring Cisco VCS for Provisioning14Provisioning Within Your Network14Setting up DNS for the Cisco VCS15Installing the Device Provisioning Option Key15Enabling SIP16Configuring How Cisco VCS Handles Calls to Unknown IP Addresses16Adding Cisco VCS to Cisco TMS17Enabling Provisioning on the Cisco VCS18Setting up a Cluster Name18Enabling Presence on the Cisco VCS19Presence on VCS Control19Presence on VCS Expressway19Verifying Device Authentication20Installing Cisco TMSPE21Installing Cisco TMSPE with a Redundant Cisco TMS Setup21Upgrading from Previous Versions21High-level Workflow21Upgrading Cisco TMSPE21Performing a New Installation22Enabling Cisco TMSPE22Setting up Communication Between Cisco TMS and Cisco VCS23Setting up Users and Provisioning27Creating Groups and Adding Users27Setting up Groups27Importing users from external directories27Adding Users Manually31Creating Address Patterns31Address Pattern Types31Adding the Patterns32Example Patterns33Setting up Configurations for Provisioned Devices34Obtaining Template Schemas34Uploading the Schema to Cisco TMS35Adding Configuration Templates36Assigning Configuration Templates to Groups39Provisioning Phone Books40Creating and Configuring Provisioning Phone Book Sources40Associating Phone Book Access to Groups41Configuring and Sending Account Information42Configuring Email Settings42Sending Account Information to a Single User44Sending Account Information to All Users in a Group44Deploying Smart Scheduler45Best Practices and Limitations46Booking Limitations46User Access to Smart Scheduler47Access Rights and Permissions48Time Zone Display48WebEx Booking48How Smart Scheduler Works48Deploying Collaboration Meeting Rooms49What are Collaboration Meeting Rooms?49Room Size and Quality49PIN Protection49How Collaboration Meeting Rooms Are Created49Differences from TelePresence Conductor-created Conferences50Collaboration Meeting Room Resource Consumption50Setting up Collaboration Meeting Room50Before You Start50Connecting to TelePresence Conductor50Creating Templates51Applying Templates to Groups55Setting up Host and Guest Roles in CMRs55Host Privileges55Allowing the Guest Role56Disallowing the Guest Role56Including WebEx Participants in CMR meetings56Before you start56Enabling WebEx in CMRs57Making Changes that Affect Collaboration Meeting Rooms57Modifying or Replacing the Template for a Group57Deleting Templates58Deleting Users58Moving Users Between Groups58Touch Tones and DTMF58What is Active Meeting Manager (AMM)59Prerequisites and Software Dependencies59Enable or Disable Active Meeting Manager59Limitations59Auto-connected Participants60Add a Favorite Auto-connected Participant60Modify a Favorite Auto-connected Participant60Deploying FindMe61FindMe Basics61Deploying FindMe Without Provisioning61Defining Caller ID Patterns61Assigning a Caller ID Pattern to Imported Accounts61Enabling FindMe in Cisco TMSPE62Manually Adding FindMe Accounts and Groups63Setting up FindMe Locations and Devices64Suggested Minimum Setup64Adding FindMe Device Templates64Adding FindMe location templates66Associating Device Templates with Location Templates66Assigning Location Templates to Groups68Setting up FindMe on Cisco VCS69Check FindMe Option Key69Set up a Cluster Name69Enable and Configure FindMe Settings69Sending and Returning Calls via ISDN Gateways70Using FindMe to Convert E.164 Alias’s to FindMe IDs70Using ENUM to Convert E.164 Alias’s to FindMe IDs70Including the ISDN Gateway Prefix in the Caller ID71Regenerating FindMe Locations and Devices71Accounts and Groups72Location Templates72Device Templates72Modifying a User's FindMe Locations and Devices72Additional Information73Determining How to Overwrite a Caller ID with a FindMe ID73FindMe in a Cisco VCS Cluster73FindMe Accounts Hosted on Hifferent Cisco VCSs in a Network74FindMe and Presence74Individual and Group FindMe Types74Characters Allowed in SIP URIs74FindMe Limitations75Microsoft Lync Device IDs as FindMe Devices75Phone Numbers from Active Directory (AD)75Maintaining Users and Devices76Synchronizing User Data76Mapping of LDAP and AD Fields76Testing a Manual Synchronization76Running a Manual Synchronization77Moving Users and Groups77Moving User Accounts Imported from External Sources77Moving Groups Between Clusters77Searching for User Accounts77Renaming Groups and User Accounts78Upgrading Software on Provisioned Devices78Upgrading Configurations78Upgrading Devices79Updating Cisco TMS Connection Details80Maintaining the Databases80Backing up the Databases80Restoring the Databases from Backup80Moving or Renaming the Databases80Troubleshooting82Running Cisco TMSPE Diagnostics82Running a health check82Viewing system status82Viewing Cisco VCS Communication History83Restarting the TMS Provisioning Extension Windows Service83Logs83Cisco TMSPE and Cisco TMS Logs83Cisco VCS Logs84Endpoint Logs84Troubleshooting the Installation84Checking the Installation Log84Unable to Establish SQL Connection Through Java Runtime...84Unable to Find Valid Certification Path to Requested Target84Provisioning Problem Scenarios85Database Connection Failure85AD Import with Kerberos Fails85User Import Fails85Email Sending Failure86Cisco VCS Reports Data Import Failure86Users Get Out of licenses Message87Signing in Fails When No Template Available87Warning Displayed When Uploading Configuration Schema87No Phone Books Received87Update CMR templates to Support Multiparty license88Portal Troubleshooting88Cannot Access FindMe or Smart Scheduler88Using Search History to Diagnose FindMe Issues88Uninstalling Cisco TMSPE88Using the Installer88Using the Control Panel88Reusing or Replacing the Existing SQL Database When Reinstalling89Removing Provisioning From a Cisco VCS89Document revision history89Notices90Accessibility Notice90Obtaining Documentation and Submitting a Service Request90Cisco Legal Information91Cisco Trademark91Tamaño: 2 MBPáginas: 91Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction5This deployment guide5Related documents5Prerequisites and recommendations6Estimating your deployment size6Hardware requirements7Regular deployment and Cisco Business Edition 60007Large deployment7Recommended hardware and virtualization for large deployments8Cisco TMSPE server software and configuration requirements9SMTP server requirements10SQL Server software and permission requirements10Cisco Collaboration Meeting Rooms Hybrid requirements10Collaboration Meeting Room requirements11Cisco TelePresence Conductor11Cisco Unified Communications Manager11Required security permissions11For installation11For operation11Information needed during installation12Cisco TMS username and password12Database information12Database location12Feature options during installing12User import requirements13Service account13Secure connection13Active Directory14LDAP14Browser requirements14Administrator interface14User portal14Licensing requirements14Best practices for deployment15Automate user creation and management with AD/LDAP15Use secure communication15Installing Cisco TMSPE16Installing Cisco TMSPE with a redundant Cisco TMS setup16Upgrading from previous versions16High-level workflow16Upgrading Cisco TMSPE16Performing a new installation17Enabling Cisco TMSPE17Setting up users19Creating groups and adding users19Setting up groups19Importing users from external directories19Adding users manually22Configuring and sending account information23Configuring email settings23Sending account information to a single user25Sending account information to all users in a group25Deploying Smart Scheduler27Best practices and limitations27Booking limitations27User access to Smart Scheduler28Access rights and permissions29Time zone display29WebEx booking29How Smart Scheduler works30Deploying Collaboration Meeting Rooms31What are Collaboration Meeting Rooms?31Room size and quality31PIN protection31How Collaboration Meeting Rooms are created31Differences from TelePresence Conductor-created conferences32Collaboration Meeting Room resource consumption32Setting up Collaboration Meeting Room32Before you start32Connecting to TelePresence Conductor32Creating templates33Applying templates to groups36Setting up host and guest roles in CMRs37Host privileges37Allowing the guest role37Disallowing the guest role37Including WebEx participants in CMR meetings38Before you start38Enabling WebEx in CMRs38Making changes that affect Collaboration Meeting Rooms38Modifying or replacing the template for a group39Deleting templates39Deleting users39Moving users between groups39Touch tones and DTMF40Maintaining users41Synchronizing user data41Mapping of LDAP and AD fields41Testing a manual synchronization42Running a manual synchronization42Moving users and groups42Moving user accounts imported from external sources42Searching for user accounts42Renaming groups and user accounts43Updating Cisco TMS connection details43Maintaining the databases45Backing up the databases45Moving or renaming the databases45Troubleshooting46Running Cisco TMSPE diagnostics46Running a health check46Viewing system status47Restarting the TMS Provisioning Extension Windows service47Logs47Cisco TMSPE and Cisco TMS logs47Troubleshooting the installation48Checking the installation log48Unable to establish SQL connection through Java runtime...48Unable to find valid certification path to requested target48Portal troubleshooting49Cannot access FindMe or Smart Scheduler49Uninstalling Cisco TMSPE50Appendix 1: Using Personal Multiparty licensing with Cisco TMSPE51Limitations51Combining licenses51Feature support51Applying license restrictions to CMR templates52Tracking the number of licenses used53Document revision history54Notices55Accessibility notice55Technical support55Tamaño: 1000 KBPáginas: 56Language: EnglishManuales abiertas
/es/manuals/1612466/Tabla de contenidosIntroduction3This Deployment Guide3Related Documents3Prerequisites and Recommendations4Estimating Your Deployment Size4Hardware Requirements5Regular Deployment and Cisco Business Edition 60005Large Deployment5Recommended Hardware and Virtualization for Large Deployments6Cisco TMSPE server software and configuration requirements7SMTP server requirements8SQL Server software and permission requirements8Cisco Collaboration Meeting Rooms Hybrid Requirements8Collaboration Meeting Room requirements8Cisco TelePresence Conductor8Cisco Unified Communications Manager9Required security permissions9For installation9For operation9Information needed during installation9Cisco TMS username and password9Database information10Database location10Feature options during installing10User import requirements10Service account11Secure connection11Active Directory11LDAP11Browser requirements11Administrator interface11User portal11Licensing requirements12Best practices for deployment12Automate user creation and management with AD/LDAP12Use secure communication12Installing Cisco TMSPE13Installing Cisco TMSPE with a Redundant Cisco TMS Setup13Upgrading from Previous Versions13High-level Workflow13Upgrading Cisco TMSPE13Performing a New Installation14Enabling Cisco TMSPE14Setting up Users17Creating Groups and Adding Users17Setting up Groups17Importing users from external directories17Adding Users Manually20Configuring and Sending Account Information21Configuring Email Settings21Sending Account Information to a Single User23Sending Account Information to All Users in a Group23Deploying Smart Scheduler24Best Practices and Limitations25Booking Limitations25User Access to Smart Scheduler26Access Rights and Permissions26Time Zone Display27WebEx Booking27How Smart Scheduler Works27Deploying Collaboration Meeting Rooms28What are Collaboration Meeting Rooms?28Room Size and Quality28PIN Protection28How Collaboration Meeting Rooms Are Created28Differences from TelePresence Conductor-created Conferences29Collaboration Meeting Room Resource Consumption29Setting up Collaboration Meeting Room29Before You Start29Connecting to TelePresence Conductor29Creating Templates30Applying Templates to Groups35Setting up Host and Guest Roles in CMRs35Host Privileges36Allowing the Guest Role36Disallowing the Guest Role36Including WebEx Participants in CMR meetings36Before you start36Enabling WebEx in CMRs37Making Changes that Affect Collaboration Meeting Rooms37Modifying or Replacing the Template for a Group37Deleting Templates38Deleting Users38Moving Users Between Groups38Touch Tones and DTMF38Maintaining Users39Synchronizing User Data39Mapping of LDAP and AD Fields39Testing a Manual Synchronization39Running a Manual Synchronization40Moving Users and Groups40Moving User Accounts Imported from External Sources40Searching for User Accounts40Renaming Groups and User Accounts41Updating Cisco TMS Connection Details41Maintaining the Databases42Backing up the Databases42Moving or Renaming the Databases42Troubleshooting43Running Cisco TMSPE Diagnostics43Running a health check43Viewing system status43Restarting the TMS Provisioning Extension Windows Service44Logs44Cisco TMSPE and Cisco TMS Logs44Troubleshooting the Installation45Checking the Installation Log45Unable to Establish SQL Connection Through Java Runtime...45Unable to Find Valid Certification Path to Requested Target45Portal Troubleshooting45Cannot Access FindMe or Smart Scheduler45Uninstalling Cisco TMSPE46Using the Installer46Using the Control Panel46Reusing or Replacing the Existing SQL Database When Reinstalling46Appendix 1: ady Using Personal Multiparty Licensing with Cisco TMSPE46Limitations47Combining Licenses47Feature Support47Applying License Restrictions to CMR Templates48Tracking the Number of Licenses Used48Notices48Accessibility Notice48Obtaining Documentation and Submitting a Service Request48Cisco Legal Information50Cisco Trademark50Tamaño: 700 KBPáginas: 50Language: EnglishManuales abiertas
Guía De InstalaciónTabla de contenidosIntroduction3This Deployment Guide3Related Documents3Prerequisites and Recommendations4Estimating Your Deployment Size4Hardware Requirements5Regular Deployment and Cisco Business Edition 60005Large Deployment5Recommended Hardware and Virtualization for Large Deployments6Cisco TMSPE server software and configuration requirements7SMTP server requirements8SQL Server software and permission requirements8Cisco Collaboration Meeting Rooms Hybrid Requirements8Collaboration Meeting Room requirements8Cisco TelePresence Conductor8Cisco Unified Communications Manager9Required security permissions9For installation9For operation9Information needed during installation9Cisco TMS username and password9Database information10Database location10Feature options during installing10User import requirements10Service account11Secure connection11Active Directory11LDAP11Browser requirements11Administrator interface11User portal11Licensing requirements11Best practices for deployment12Automate user creation and management with AD/LDAP12Use secure communication12Multiparty Licensing12Installing Cisco TMSPE14Installing Cisco TMSPE with a Redundant Cisco TMS Setup14Upgrading from Previous Versions14High-level Workflow14Upgrading Cisco TMSPE14Performing a New Installation15Enabling Cisco TMSPE15Setting up Users18Creating Groups and Adding Users18Setting up Groups18Importing users from external directories18Adding Users Manually22Configuring and Sending Account Information22Configuring Email Settings22Sending Account Information to a Single User24Sending Account Information to All Users in a Group24Deploying Smart Scheduler25Best Practices and Limitations26Booking Limitations26User Access to Smart Scheduler27Access Rights and Permissions28Time Zone Display28WebEx Booking28How Smart Scheduler Works28Deploying Collaboration Meeting Rooms29What are Collaboration Meeting Rooms?29Room Size and Quality29PIN Protection29How Collaboration Meeting Rooms Are Created29Differences from TelePresence Conductor-created Conferences30Collaboration Meeting Room Resource Consumption30Setting up Collaboration Meeting Room30Before You Start30Connecting to TelePresence Conductor30Creating Templates31Applying Templates to Groups35Setting up Host and Guest Roles in CMRs35Host Privileges35Allowing the Guest Role36Disallowing the Guest Role36Including WebEx Participants in CMR meetings36Before you start36Enabling WebEx in CMRs37Making Changes that Affect Collaboration Meeting Rooms37Modifying or Replacing the Template for a Group37Deleting Templates38Deleting Users38Moving Users Between Groups38Touch Tones and DTMF38What is Active Meeting Manager (AMM)39Prerequisites and Software Dependencies39Enable or Disable Active Meeting Manager39Limitations39Auto-connected Participants40Add a Favorite Auto-connected Participant40Modify a Favorite Auto-connected Participant40Maintaining Users41Synchronizing User Data41Mapping of LDAP and AD Fields41Testing a Manual Synchronization41Running a Manual Synchronization42Moving Users and Groups42Moving User Accounts Imported from External Sources42Searching for User Accounts42Renaming Groups and User Accounts42Updating Cisco TMS Connection Details43Maintaining the Databases44Backing up the Databases44Moving or Renaming the Databases44Troubleshooting45Running Cisco TMSPE Diagnostics45Running a health check45Viewing system status45Restarting the TMS Provisioning Extension Windows Service46Logs46Cisco TMSPE and Cisco TMS Logs46Troubleshooting the Installation46Checking the Installation Log46Unable to Establish SQL Connection Through Java Runtime...47Unable to Find Valid Certification Path to Requested Target47Portal Troubleshooting47Cannot Access FindMe or Smart Scheduler47Uninstalling Cisco TMSPE47Using the Installer47Using the Control Panel48Reusing or Replacing the Existing SQL Database When Reinstalling48Appendix 1: ady Using Personal Multiparty Licensing with Cisco TMSPE48Limitations48Combining Licenses48Feature Support49Applying License Restrictions to CMR Templates49Tracking the Number of Licenses Used50Notices50Accessibility Notice50Obtaining Documentation and Submitting a Service Request50Cisco Legal Information51Cisco Trademark51Tamaño: 800 KBPáginas: 52Language: EnglishManuales abiertas