Manuali utente per Cisco Cisco TelePresence Management Suite (TMS) Version 15

Cisco

(English)Guida Dello Sviluppatore (English)Guida Informativa (English)Guida Informativa (English)Guida Informativa (English)Guida Informativa (English)Guida Dello Sviluppatore (English)Guida Dello Sviluppatore (English)Guida Dello Sviluppatore (English)Guida Dello Sviluppatore (English)Guida Dello Sviluppatore (English)Guida Dello Sviluppatore (English)Guida Dello Sviluppatore (English)Guida Dello Sviluppatore (English)Guida Dello Sviluppatore (English)Guida All'Installazione (English)Guida Alla Risoluzione Dei Problemi (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Informazioni sulle licenze (English)Guida Utente (English)Informazioni sulle licenze (English)Documento (English)Guida Utente (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Guida All'Installazione (English)Manuale Di Manutenzione (English)Manuale Di Manutenzione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English) (English)Guida All'Installazione (English) (English) (English) (English) (English) (English) (English) (English) (English) (English) (English)Guida All'Installazione (English) (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida All'Installazione (English)Guida Informativa (English)Guida All'Installazione (English) (English)Guida All'Installazione (English)Scheda Tecnica (English)Guida Alla Risoluzione Dei Problemi (English)Guida Informativa (English)Guida Informativa (English)Manuale Tecnico (English)Guida Informativa (Français) (English)Guida Alla Risoluzione Dei Problemi (English)Guida Alla Risoluzione Dei Problemi (English)Guida Alla Risoluzione Dei Problemi (English)Guida Alla Risoluzione Dei Problemi (English) (English)Guida Informativa (English) (English)Guida Alla Risoluzione Dei Problemi (English)Guida Alla Risoluzione Dei Problemi (English)Scheda Tecnica (English)Guida Alla Risoluzione Dei Problemi (English)Guida Alla Risoluzione Dei Problemi (English)Guida Informativa (English) (English)Guida Informativa (Français)Guida Alla Risoluzione Dei Problemi (English)Guida Alla Risoluzione Dei Problemi (English)Guida Alla Risoluzione Dei Problemi (English)Manuale Tecnico (English)Guida Alla Risoluzione Dei Problemi (English)Manuale Tecnico (English)Guida Alla Risoluzione Dei Problemi (English)Scheda Tecnica (English)Guida Informativa (Français)

Sommario

Dimensioni:

915 KB
Pagine:

52
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
5
- Changes between API versions
  6
API overview
7
- Functional overview
  8
  - Main features
    8
  - Booking ownership
    8
  - Conference routing
    8
  - Replication
    8
  - Booking modes
    9
- Cisco TMS entities
  10
  - System
    10
  - Conference
    10
  - User
    10
- API versioning
  11
  - Version history
    11
  - Versioning examples
    11
Using the APIs for remote setup and booking
13
- Usage requirements
  14
- Setting up your environment
  18
  - API locations
    18
  - Security
    18
  - Optional elements
    18
  - Boolean values
    18
- The SOAP header
  19
  - ExternalAPIVersionSoapHeader
    19
  - ClientSession
    19
  - ContextHeader
    19
- GUI pattern
  21
  - System information
    21
  - Free/busy information
    21
  - Booking management
    21
- Replication pattern
  23
  - Import
    23
  - Replication
    23
  - Booking
    23
  - Availability
    24
- Limitations
  25
Remote setup API reference
27
- TMSSystem object
  28
  - TMSSystem
    28
  - TimeZone
    28
  - SystemCategory
    29
  - SystemStatus
    29
  - TMSSystem object XML
    29
- TMS user object
  31
  - User
    31
  - TMS user object XML
    31
- Remote Setup API functions
  32
  - DisableConferenceAPIUser
    32
  - GenerateConferenceAPIUser
    32
  - GetConferenceLanguages
    32
  - GetSystemById
    33
  - GetSystems
    33
  - GetSystemsForUser
    33
  - GetUsers
    33
  - IsAlive
    34
  - IsBookOnBehalfOfUser
    34
  - IsLocalAdmin
    34
  - IsTMSBookOnBehalfUser
    34
  - IsTMSServiceUser
    34
  - IsTMSSiteAdmin
    35
  - SetPrimarySystem
    35
Booking API reference
36
- Conference object
  37
  - Conference
    37
  - Participant
    46
  - RecurrencePattern
    48
  - ISDNBandwidth
    50
  - Conference object XML
    50
- Booking API functions
  53
Error codes and error handling
63
- Error codes
  64
- Error handling
  66
  - Exceptions
    66
  - HTTP error 401
    66
Code examples
67

Guida Dello Sviluppatore

Dimensioni:

931 KB
Pagine:

77
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
5
API overview
6
- Functional overview
  7
  - Main features
    7
  - Booking ownership
    7
  - Conference routing
    7
  - Replication
    7
- Cisco TMS entities
  9
  - System
    9
  - Conference
    9
  - User
    9
- API versioning
  10
  - Version history
    10
  - Versioning examples
    10
Using the APIs for remote setup and booking
12
- Usage requirements
  13
  - Licensing
    13
  - Booking rights
    13
  - NTLM authentication
    14
  - WebEx Enabled TelePresence requirements
    14
- Setting up your environment
  15
  - API locations
    15
  - Security
    15
  - Optional elements
    15
  - Boolean values
    15
- The SOAP header
  16
  - ExternalAPIVersionSoapHeader
    16
  - ContextHeader
    16
- GUI pattern
  17
  - System information
    17
  - Availability information
    17
  - Booking management
    17
- Replication pattern
  19
  - Import
    19
  - Replication
    19
  - Booking
    19
  - Availability
    20
- Limitations
  21
Remote setup API reference
23
- TMSSystem object
  24
  - TMSSystem
    24
  - TimeZone
    24
  - SystemCategory
    25
  - SystemStatus
    25
  - TMSSystem object XML
    25
- TMS user object
  27
  - User
    27
  - TMS user object XML
    27
- Remote Setup API functions
  28
  - DisableConferenceAPIUser
    28
  - GenerateConferenceAPIUser
    28
  - GetConferenceLanguages
    28
  - GetSystemById
    29
  - GetSystems
    29
  - GetSystemsForUser
    29
  - GetUsers
    29
  - IsAlive
    30
  - IsBookOnBehalfOfUser
    30
  - IsLocalAdmin
    30
  - IsTMSBookOnBehalfUser
    30
  - IsTMSServiceUser
    30
  - IsTMSSiteAdmin
    31
  - SetPrimarySystem
    31
Booking API reference
32
- Conference object
  33
  - Conference
    33
  - Participant
    41
  - RecurrencePattern
    43
  - ISDNBandwidth
    44
  - Conference object XML
    44
- Booking API functions
  46
  - DeleteConferenceById
    46
  - DeleteConferenceRecInstanceById
    46
  - EndConferenceById
    46
  - GetConferenceById
    46
  - GetConferencesForUser
    47
  - GetConferenceBookingEventMail
    47
  - GetConferenceIdByExternalId
    48
  - GetConferenceInviteMail
    48
  - GetConferencesForSystems
    49
  - GetDefaultConference
    49
  - GetRecordingAliases
    50
  - GetRecurrentConferenceById
    50
  - GetTimeZoneRulesById
    50
  - GetTransactionsSince
    51
  - SaveConference
    51
  - SaveConferenceRecInstance
    51
  - SaveConferences
    51
Error codes and error handling
53
- Error codes
  54
- Error handling
  56
  - Exceptions
    56
  - HTTP error 401
    56
Code examples
57
Bibliography
67

Guida Dello Sviluppatore

Dimensioni:

1,17 MB
Pagine:

68
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
4
Entities in Cisco TMS
6
- System entity
  6
- Conference entity
  6
- User entity
  6
GUI pattern
7
Synchronization pattern
8
- Importing
  8
- Synchronizing
  8
- Booking
  8
API reference
9
- API version
  9
  - ExternalAPIVersionSoapHeader
    9
Remote setup API reference
10
- TMSSystem object
  10
  - TMSSystem
    10
  - TimeZone
    11
  - SystemCategory
    11
  - SystemStatus
    11
- TMS user object
  12
  - User
    12
- Functions/Methods
  12
  - DisableConferenceAPIUser
    12
  - GenerateConferenceAPIUser
    12
  - GetSystemById
    13
  - GetSystems
    13
  - GetSystemsForUser
    13
  - IsAlive
    14
  - GetUsers
    14
  - IsLocalAdmin
    14
  - IsTMSServiceUser
    14
  - IsTMSSiteAdmin
    14
Booking API reference
16
- Conference object
  16
  - Conference
    18
  - Participant
    20
  - RecurrencePattern
    21
  - ISDNBandwidth
    22
- Functions/Methods
  22
  - DeleteConferenceById
    22
  - DeleteConferenceRecInstanceById
    22
  - EndConferenceById
    22
  - GetConferenceById
    23
  - GetRecordingAliases
    23
  - GetConferenceForUser
    23
  - GetConferenceIdByExternalId
    23
  - GetRecurrentConferenceById
    24
  - GetConferencesForSystem
    24
  - GetDefaultConference
    24
  - GetTransactionsSince
    24
  - SaveConference
    25
  - SaveConferenceRecInstance
    25
  - SaveConferences
    25
Code examples
26
Document Revision History
31
Related documents
32

Guida Dello Sviluppatore

Dimensioni:

361 KB
Pagine:

33
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
4
API overview
5
- Functional overview
  6
  - Main features
    6
  - Booking ownership
    6
  - Conference routing
    6
  - Replication
    6
- Cisco TMS entities
  8
  - System
    8
  - Conference
    8
  - User
    8
- API versioning
  9
Using the APIs for remote setup and booking
11
- Usage requirements
  12
  - Licensing
    12
  - Booking rights
    12
  - NTLM authentication
    12
- Setting up your environment
  14
  - API locations
    14
- GUI pattern
  15
  - System information
    15
  - Availability information
    15
  - Booking management
    15
- Replication pattern
  17
  - Import
    17
  - Replication
    17
  - Booking
    17
  - Availability
    18
- Known limitations
  19
  - No support for setup and teardown buffers
    19
  - Unused values
    19
Remote setup API reference
20
- TMSSystem object
  21
  - TMSSystem
    21
  - TimeZone
    22
  - SystemCategory
    22
  - SystemStatus
    22
  - TMSSystem object XML
    22
- TMS user object
  24
  - User
    24
  - TMS user object XML
    24
- Remote Setup API functions
  25
  - DisableConferenceAPIUser
    25
  - GenerateConferenceAPIUser
    25
  - GetSystemById
    26
  - GetSystems
    26
  - GetSystemsForUser
    26
  - IsAlive
    26
  - GetUsers
    26
  - IsLocalAdmin
    27
  - IsTMSServiceUser
    27
  - IsTMSSiteAdmin
    27
Booking API reference
28
- Conference object
  29
  - Conference
    30
  - Participant
    34
  - RecurrencePattern
    35
  - ISDNBandwidth
    36
  - Conference object XML
    36
- Booking API functions
  39
  - DeleteConferenceById
    39
  - DeleteConferenceRecInstanceById
    39
  - EndConferenceById
    39
  - GetConferenceById
    39
  - GetRecordingAliases
    40
  - GetConferencesForUser
    40
  - GetConferenceIdByExternalId
    41
  - GetRecurrentConferenceById
    41
  - GetConferencesForSystems
    41
  - GetDefaultConference
    42
  - GetTransactionsSince
    42
  - SaveConference
    43
  - SaveConferenceRecInstance
    43
  - SaveConferences
    43
Error codes and error handling
44
- Error codes
  45
- Error handling example
  46
  - Exceptions
    46
  - Code example
    46
  - HTTP error 401
    47
Code examples
48
Bibliography
52

Guida Dello Sviluppatore

Dimensioni:

900 KB
Pagine:

53
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
5
API overview
6
- Functional overview
  7
  - Main features
    7
  - Booking ownership
    7
  - Conference routing
    7
  - Replication
    7
- Cisco TMS entities
  9
  - System
    9
  - Conference
    9
  - User
    9
- API versioning
  10
  - Version history
    10
  - Versioning examples
    10
Using the APIs for remote setup and booking
12
- Usage requirements
  13
  - Licensing
    13
  - Booking rights
    13
  - NTLM authentication
    14
  - WebEx Enabled TelePresence requirements
    14
- Setting up your environment
  15
  - API locations
    15
  - Security
    15
  - Optional elements
    15
  - Boolean values
    15
- The SOAP header
  16
  - ExternalAPIVersionSoapHeader
    16
  - ContextHeader
    16
- GUI pattern
  17
  - System information
    17
  - Availability information
    17
  - Booking management
    17
- Replication pattern
  19
  - Import
    19
  - Replication
    19
  - Booking
    19
  - Availability
    20
- Limitations
  21
Remote setup API reference
23
- TMSSystem object
  24
  - TMSSystem
    24
  - TimeZone
    24
  - SystemCategory
    25
  - SystemStatus
    25
  - TMSSystem object XML
    25
- TMS user object
  27
  - User
    27
  - TMS user object XML
    27
- Remote Setup API functions
  28
  - DisableConferenceAPIUser
    28
  - GenerateConferenceAPIUser
    28
  - GetConferenceLanguages
    28
  - GetSystemById
    29
  - GetSystems
    29
  - GetSystemsForUser
    29
  - GetUsers
    29
  - IsAlive
    30
  - IsBookOnBehalfOfUser
    30
  - IsLocalAdmin
    30
  - IsTMSBookOnBehalfUser
    30
  - IsTMSServiceUser
    30
  - IsTMSSiteAdmin
    31
  - SetPrimarySystem
    31
Booking API reference
32
- Conference object
  33
  - Conference
    33
  - Participant
    41
  - RecurrencePattern
    43
  - ISDNBandwidth
    44
  - Conference object XML
    44
- Booking API functions
  46
  - DeleteConferenceById
    46
  - DeleteConferenceRecInstanceById
    46
  - EndConferenceById
    46
  - GetConferenceById
    46
  - GetConferencesForUser
    47
  - GetConferenceBookingEventMail
    47
  - GetConferenceIdByExternalId
    48
  - GetConferenceInviteMail
    48
  - GetConferencesForSystems
    49
  - GetDefaultConference
    49
  - GetRecordingAliases
    50
  - GetRecurrentConferenceById
    50
  - GetTimeZoneRulesById
    50
  - GetTransactionsSince
    51
  - SaveConference
    51
  - SaveConferenceRecInstance
    51
  - SaveConferences
    51
Error codes and error handling
53
- Error codes
  54
- Error handling
  56
  - Exceptions
    56
  - HTTP error 401
    56
Code examples
57
Bibliography
67

Guida Dello Sviluppatore

Dimensioni:

1,02 MB
Pagine:

67
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
5
- Changes between API versions
  6
API overview
7
- Functional overview
  8
  - Main features
    8
  - Booking ownership
    8
  - Conference routing
    8
  - Replication
    8
- Cisco TMS entities
  10
  - System
    10
  - Conference
    10
  - User
    10
- API versioning
  11
  - Version history
    11
  - Versioning examples
    11
Using the APIs for remote setup and booking
13
- Usage requirements
  14
  - API licensing
    14
  - Booking rights
    15
  - NTLM authentication
    16
  - WebEx Enabled TelePresence requirements
    17
- Setting up your environment
  18
  - API locations
    18
  - Security
    18
  - Optional elements
    18
  - Boolean values
    18
- The SOAP header
  19
  - ExternalAPIVersionSoapHeader
    19
  - ClientSession
    19
  - ContextHeader
    19
- GUI pattern
  20
  - System information
    20
  - Availability information
    20
  - Booking management
    20
- Replication pattern
  22
  - Import
    22
  - Replication
    22
  - Booking
    22
  - Availability
    23
- Limitations
  24
Remote setup API reference
26
- TMSSystem object
  27
  - TMSSystem
    27
  - TimeZone
    27
  - SystemCategory
    28
  - SystemStatus
    28
  - TMSSystem object XML
    28
- TMS user object
  30
  - User
    30
  - TMS user object XML
    30
- Remote Setup API functions
  31
  - DisableConferenceAPIUser
    31
  - GenerateConferenceAPIUser
    31
  - GetConferenceLanguages
    31
  - GetSystemById
    32
  - GetSystems
    32
  - GetSystemsForUser
    32
  - GetUsers
    32
  - IsAlive
    33
  - IsBookOnBehalfOfUser
    33
  - IsLocalAdmin
    33
  - IsTMSBookOnBehalfUser
    33
  - IsTMSServiceUser
    33
  - IsTMSSiteAdmin
    34
  - SetPrimarySystem
    34
Booking API reference
35
- Conference object
  36
  - Conference
    36
  - Participant
    44
  - RecurrencePattern
    46
  - ISDNBandwidth
    48
  - Conference object XML
    48
- Booking API functions
  51
Error codes and error handling
60
- Error codes
  61
- Error handling
  63
  - Exceptions
    63
  - HTTP error 401
    63
Code examples
64

Guida Dello Sviluppatore

Dimensioni:

896 KB
Pagine:

74
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
5
- Changes between API versions
  6
API overview
7
- Functional overview
  8
  - Main features
    8
  - Booking ownership
    8
  - Conference routing
    8
  - Replication
    8
  - Booking modes
    9
- Cisco TMS entities
  10
  - System
    10
  - Conference
    10
  - User
    10
- API versioning
  11
  - Version history
    11
  - Versioning examples
    11
Using the APIs for remote setup and booking
13
- Usage requirements
  14
- Setting up your environment
  18
  - API locations
    18
  - Security
    18
  - Optional elements
    18
  - Boolean values
    18
- The SOAP header
  19
  - ExternalAPIVersionSoapHeader
    19
  - ClientSession
    19
  - ContextHeader
    19
- GUI pattern
  21
  - System information
    21
  - Free/busy information
    21
  - Booking management
    21
- Replication pattern
  23
  - Import
    23
  - Replication
    23
  - Booking
    23
  - Availability
    24
- Limitations
  25
Remote setup API reference
27
- TMSSystem object
  28
  - TMSSystem
    28
  - TimeZone
    28
  - SystemCategory
    29
  - SystemStatus
    29
  - TMSSystem object XML
    29
- TMS user object
  31
  - User
    31
  - TMS user object XML
    31
- Remote Setup API functions
  32
  - DisableConferenceAPIUser
    32
  - GenerateConferenceAPIUser
    32
  - GetConferenceLanguages
    32
  - GetSystemById
    33
  - GetSystems
    33
  - GetSystemsForUser
    33
  - GetUsers
    33
  - IsAlive
    34
  - IsBookOnBehalfOfUser
    34
  - IsLocalAdmin
    34
  - IsTMSBookOnBehalfUser
    34
  - IsTMSServiceUser
    34
  - IsTMSSiteAdmin
    35
  - SetPrimarySystem
    35
Booking API reference
36
- Conference object
  37
  - Conference
    37
  - Participant
    48
  - RecurrencePattern
    49
  - ISDNBandwidth
    51
  - Conference object XML
    51
- Booking API functions
  54
Error codes and error handling
64
- Error codes
  65
- Error handling
  68
  - Exceptions
    68
  - HTTP error 401
    68
Code examples
69

Guida Dello Sviluppatore

Dimensioni:

964 KB
Pagine:

81
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
3
- Changes between API versions
  3
API Overview
4
- Functional Overview
  4
  - Main Features
    4
  - Booking Ownership
    4
  - Conference Routing
    4
  - Replication
    5
  - Booking Modes
    5
- Cisco TMS Entities
  5
  - System
    5
  - Conference
    6
  - User
    6
- API Versioning
  6
  - Version History
    6
  - Versioning Examples
    7
Using the APIs for Remote Setup and Booking
8
- Usage Requirements
  8
- Setting up Your Environment
  11
  - API Locations
    11
  - Security
    12
  - Optional Elements
    12
  - Boolean Values
    12
- The SOAP Header
  12
  - ExternalAPIVersionSoapHeader
    12
  - ClientSession
    12
  - ContextHeader
    13
- GUI Pattern
  13
  - System Information
    13
  - Free/Busy Information
    13
  - Booking Management
    14
- Replication Pattern
  14
  - Import
    14
  - Replication
    14
  - Booking
    15
  - Availability
    15
- Limitations
  15
Remote Setup API Reference
18
- TMSSystem Object
  18
  - TMSSystem
    18
  - TimeZone
    19
  - SystemCategory
    19
  - SystemStatus
    19
  - TMSSystem Object XML
    19
- TMS User Object
  20
  - User
    20
  - TMS User Object XML
    20
- Remote Setup API Functions
  21
  - DisableConferenceAPIUser
    21
  - GenerateConferenceAPIUser
    21
  - GetConferenceLanguages
    21
  - GetSystemById
    22
  - GetSystems
    22
  - GetSystemsForUser
    22
  - GetUsers
    22
  - IsAlive
    22
  - IsBookOnBehalfOfUser
    23
  - IsLocalAdmin
    23
  - IsTMSBookOnBehalfUser
    23
  - IsTMSServiceUser
    23
  - IsTMSSiteAdmin
    23
  - SetPrimarySystem
    24
Booking API Reference
26
- Conference Object
  26
  - Conference
    26
  - Participant
    38
  - RecurrencePattern
    40
  - ISDNBandwidth
    42
  - IPBandwidth
    42
  - Conference Object XML
    42
- Booking API functions
  44
Error Codes and Error Handling
54
- Error Codes
  54
- Error Handling
  56
  - Exceptions
    56
  - HTTP Error 401
    56
Code Examples
57
Cisco Legal Information
64
Cisco Trademark
65

Guida Dello Sviluppatore

Dimensioni:

811 KB
Pagine:

66
Language:

English

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Guida Dello Sviluppatore

Sommario

Introduction
3
- Changes between API versions
  3
API Overview
4
- Functional Overview
  4
  - Main Features
    4
  - Booking Ownership
    4
  - Conference Routing
    4
  - Replication
    5
  - Booking Modes
    5
- Cisco TMS Entities
  5
  - System
    5
  - Conference
    6
  - User
    6
- API Versioning
  6
  - Version History
    6
  - Versioning Examples
    7
Using the APIs for Remote Setup and Booking
8
- Usage Requirements
  8
- Setting up Your Environment
  11
  - API Locations
    11
  - Security
    12
  - Optional Elements
    12
  - Boolean Values
    12
- The SOAP Header
  12
  - ExternalAPIVersionSoapHeader
    12
  - ClientSession
    12
  - ContextHeader
    13
- GUI Pattern
  13
  - System Information
    13
  - Free/Busy Information
    13
  - Booking Management
    14
- Replication Pattern
  14
  - Import
    14
  - Replication
    14
  - Booking
    15
  - Availability
    15
- Limitations
  15
Remote Setup API Reference
18
- TMSSystem Object
  18
  - TMSSystem
    18
  - TimeZone
    19
  - SystemCategory
    19
  - SystemStatus
    19
  - TMSSystem Object XML
    19
- TMS User Object
  20
  - User
    20
  - TMS User Object XML
    20
- Remote Setup API Functions
  21
  - DisableConferenceAPIUser
    21
  - GenerateConferenceAPIUser
    21
  - GetConferenceLanguages
    21
  - GetSystemById
    21
  - GetSystems
    22
  - GetSystemsForUser
    22
  - GetUsers
    22
  - IsAlive
    22
  - IsBookOnBehalfOfUser
    22
  - IsLocalAdmin
    23
  - IsTMSBookOnBehalfUser
    23
  - IsTMSServiceUser
    23
  - IsTMSSiteAdmin
    23
  - SetPrimarySystem
    23
Booking API Reference
24
- Conference Object
  24
  - Conference
    24
  - Participant
    36
  - RecurrencePattern
    38
  - ISDNBandwidth
    40
  - IPBandwidth
    40
  - Conference Object XML
    40
- Booking API functions
  42
Error Codes and Error Handling
52
- Error Codes
  52
- Error Handling
  54
  - Exceptions
    54
  - HTTP Error 401
    54
Code Examples
55
Cisco Legal Information
63
Cisco Trademark
63

Guida Dello Sviluppatore

Dimensioni:

819 KB
Pagine:

64
Language:

English

Apri il manuale

Guida Dello Sviluppatore

Sommario

Introduction
3
- Changes between API versions
  3
API Overview
4
- Functional Overview
  4
  - Main Features
    4
  - Booking Ownership
    4
  - Conference Routing
    4
  - Replication
    5
  - Booking Modes
    5
- Cisco TMS Entities
  5
  - System
    5
  - Conference
    6
  - User
    6
- API Versioning
  6
  - Version History
    6
  - Versioning Examples
    7
Using the APIs for Remote Setup and Booking
8
- Usage Requirements
  8
- Setting up Your Environment
  11
  - API Locations
    11
  - Security
    12
  - Optional Elements
    12
  - Boolean Values
    12
- The SOAP Header
  12
  - ExternalAPIVersionSoapHeader
    12
  - ClientSession
    12
  - ContextHeader
    13
- GUI Pattern
  13
  - System Information
    13
  - Free/Busy Information
    13
  - Booking Management
    14
- Replication Pattern
  14
  - Import
    14
  - Replication
    14
  - Booking
    15
  - Availability
    15
- Limitations
  15
Remote Setup API Reference
18
- TMSSystem Object
  18
  - TMSSystem
    18
  - TimeZone
    19
  - SystemCategory
    19
  - SystemStatus
    19
  - TMSSystem Object XML
    19
- TMS User Object
  20
  - User
    20
  - TMS User Object XML
    20
- Remote Setup API Functions
  21
  - DisableConferenceAPIUser
    21
  - GenerateConferenceAPIUser
    21
  - GetConferenceLanguages
    21
  - GetSystemById
    21
  - GetSystems
    22
  - GetSystemsForUser
    22
  - GetUsers
    22
  - IsAlive
    22
  - IsBookOnBehalfOfUser
    22
  - IsLocalAdmin
    23
  - IsTMSBookOnBehalfUser
    23
  - IsTMSServiceUser
    23
  - IsTMSSiteAdmin
    23
  - SetPrimarySystem
    23
Booking API Reference
24
- Conference Object
  24
  - Conference
    24
  - Participant
    36
  - RecurrencePattern
    38
  - ISDNBandwidth
    40
  - IPBandwidth
    40
  - Conference Object XML
    40
- Booking API functions
  42
Error Codes and Error Handling
52
- Error Codes
  52
- Error Handling
  54
  - Exceptions
    54
  - HTTP Error 401
    54
Code Examples
55
Cisco Legal Information
63
Cisco Trademark
63

Guida Dello Sviluppatore

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Language:

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Guida All'Installazione

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Guida All'Installazione

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Guida Alla Risoluzione Dei Problemi

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Guida Alla Risoluzione Dei Problemi

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Sommario

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Guida Utente

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Documento

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Guida Utente

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Manuale Di Manutenzione

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Manuale Di Manutenzione

Sommario

Table of Contents
2
Introduction
5
Zones
6
- ISDN zones
  6
  - Example:
    6
  - Area code rules
    7
- IP zones
  8
  - Gateway resource pool
    8
    - ISDN Zone
      8
Adding systems
10
Support for remote systems/SoHo systems
17
User permissions
21
- User Administration
  21
  - Site Administrator
    21
  - Video Unit Administrator
    21
  - Users
    21
  - User Information and preferences
    21
- Limiting access to Cisco TMS/Locking out a set of users
  22
- Groups
  22
  - Access to different parts of Cisco TMS
    23
- Users
  23
- Default Groups
  24
- Default System Access
  24
Phone Books
25
- Local Directory
  25
- Global Directory
  25
- Corporate Directory
  25
- Setting phone books on systems
  25
Cisco TMS features
27
- Operator conferences
  27
  - Operator conference features:
    27
  - How to set up an operator conference
    27
- Provisioning directory
  27
Troubleshooting the Cisco TMS components
29
- Phonebook (Corporate Directory) errors
  29
- TMSDatabaseScannerService
  29
  - Symptoms
    30
  - How to fix
    30
- TMSLiveService
  30
  - Symptoms
    30
  - How to fix
    30
- TMSPLCMDirectoryService
  31
  - Symptoms
    31
  - How to fix
    31
- TMSSchedulerService
  31
  - Symptoms
    31
  - How to fix
    31
- TMSSnmpService (formerly TMSWatchdogServiceStarter.exe)
  31
  - Symptoms
    32
  - How to fix
    32
- TMSServerDiagnosticsService
  32
  - Symptoms
    32
  - How to fix
    32
- Cisco TMS Database Management Service (optional)
  33
  - Symptoms
    33
  - How to fix
    33
- TMSAgentService
  33
  - Symptoms
    33
  - How to fix
    33
- The Web server
  33
  - TMS
    33
  - tms/public
    34
  - pwx
    34
  - XAPSite
    34
  - TMSConferenceAPI
    34
  - TMSAgent
    34
  - AnalyticalExtension (if utilized)
    34
  - Symptoms
    34
  - How to fix
    35
- Java Applet – Monitoring
  35
  - What it does
    35
  - Symptoms
    35
  - How to fix
    35
    - Authentication
      35
    - Java installation
      35
    - Proxy issues
      35
    - Slow or incomplete loading
      36
- The database
  36
  - Symptoms
    36
  - How to fix
    36
Related documents
38
Disclaimers and notices
39

Manuale Di Manutenzione

Dimensioni:

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Pagine:

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Language:

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Manuale Di Manutenzione

Sommario

Introduction
4
Zones
5
- ISDN zones
  5
  - Example:
    5
  - Area code rules
    6
- IP zones
  7
  - Gateway resource pool
    7
    - ISDN Zone
      7
Adding systems
9
Support for remote systems/SoHo systems
16
User permissions
20
- User Administration
  20
  - Site Administrator
    20
  - Video Unit Administrator
    20
  - Users
    20
  - User information and preferences
    20
- Limiting access to Cisco TMS/Locking out a set of users
  21
- Groups
  22
  - Access to different parts of Cisco TMS
    22
- Users
  22
- Default Groups
  23
- Default System Access
  23
Phone books
24
- Local Directory
  24
- Global Directory
  24
- Corporate Directory
  24
- Setting phone books on systems
  24
Cisco TMS features
26
- Operator conferences
  26
  - Operator conference features:
    26
  - How to set up an operator conference
    26
- Provisioning directory
  27
Troubleshooting the Cisco TMS components
28
- Phone book (Corporate Directory) errors
  28
- TMSDatabaseScannerService
  28
  - Symptoms
    29
  - How to fix
    29
- TMSLiveService
  29
  - Symptoms
    29
  - How to fix
    29
- TMSPLCMDirectoryService
  30
  - Symptoms
    30
  - How to fix
    30
- TMSSchedulerService
  30
  - Symptoms
    30
  - How to fix
    30
- TMSSnmpService (formerly TMSWatchdogServiceStarter.exe)
  30
  - Symptoms
    31
  - How to fix
    31
- TMSServerDiagnosticsService
  31
  - Symptoms
    31
  - How to fix
    32
- TMSAgentService
  32
  - Symptoms
    32
  - How to fix
    32
- The web server
  32
  - TMS
    32
  - tms/public
    32
  - pwx
    32
  - XAPSite
    33
  - TMSConferenceAPI
    33
  - TMSAgent
    33
  - AnalyticsExtension (if utilized)
    33
  - Symptoms
    33
  - How to fix
    33
- Java Applet – Monitoring
  34
  - What it does
    34
  - Symptoms
    34
  - How to fix
    34
    - Authentication
      34
    - Java installation
      34
    - Proxy issues
      34
    - Slow or incomplete loading
      34
- The database
  35
  - Symptoms
    35
  - How to fix
    35
Bibliography
36

Manuale Di Manutenzione

Dimensioni:

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Pagine:

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Language:

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Manuale Di Manutenzione

Sommario

Introduction
10
Cisco TMS overview
11
- Web page features and layout
  12
  - Portal
    13
  - Sitemap
    14
  - Cisco Scheduler
    14
- Cisco TMS components
  16
Setting up Cisco TMS
20
Routing
33
- Protocols and call control
  34
  - IP
    34
  - ISDN
    34
  - How call protocols are prioritized
    34
- What infrastructure does Cisco TMS use for routing?
  36
  - MCU
    36
  - ISDN Gateway
    36
  - Gatekeeper
    37
  - Cisco Unified Communications Manager
    37
  - Distribution
    38
- How zones work
  39
- Setting up an IP Zone
  41
  - Setting a zone on one or more systems
    41
- Setting up an ISDN zone
  42
System management overview
45
- Supported systems
  46
  - System types supported by Cisco TMS
    46
  - System locations
    46
- How endpoints are managed by Cisco TMS
  47
  - Cisco TMS controlled
    47
  - Cisco TMSPE provisioned
    47
  - Cisco Unified CM registered
    48
  - Room
    48
- Infrastructure systems
  49
  - Booking
    49
  - Monitoring
    49
  - Software versions
    49
- Systems behind a firewall/NAT
  50
  - Booking
    50
  - Statistics and monitoring
    50
  - Software upgrades
    50
  - Phone books
    51
  - Configuration templates
    51
  - Configuration backup and restore
    51
  - System replacement
    51
- How systems are added to Cisco TMS
  52
  - Automatic discovery
    52
  - Manual addition
    52
  - Through Cisco Unified CM
    52
  - Provisioning
    53
  - Pre-registration
    53
- How Cisco TMS communicates with managed systems
  54
  - The addresses that systems use to contact Cisco TMS
    54
  - System connectivity status
    54
- How persistent settings work
  57
Adding and managing systems
58
- Setting up default system folders
  59
- Adding systems
  60
- Managing systems
  72
- Navigator
  76
  - Folder actions
    76
  - Navigating the folder tree
    77
  - Endpoints
    78
  - Cisco VCS, legacy gatekeepers, and border controllers
    83
  - Cisco Unified CM
    90
  - Cisco TelePresence Supervisor MSE 8050
    93
  - TelePresence Conductor
    96
  - MCUs and TelePresence Server
    100
  - Gateways
    106
  - Content servers and recording servers
    109
  - Rooms and equipment
    113
  - Add Systems
    116
  - Folder and System Permissions
    119
- Ticketing Service
  121
  - Ticket statuses
    121
  - In-page system management
    121
- System Overview
  123
- Manage Dial Plan
  124
- Provisioning
  125
  - Users
    125
  - FindMe
    127
  - Devices
    128
- Configuration Backup
  129
  - Perform Backup
    129
  - Perform Restore
    129
  - Backup/Restore Activity Status
    130
- Configuration Templates
  131
- System Upgrade
  135
  - Cisco TMS systems
    135
  - Systems managed by the Provisioning Extension
    135
  - Upgrade modes
    135
  - Buttons for upgrading
    135
  - Select Software and Release Keys
    136
  - Software Manager
    136
  - System Upgrade Activity Status
    137
- Purge Systems
  139
- Event Notification Manager
  140
  - Select Event Types
    140
- System status reporting
  142
Booking
143
- Conference Basics
  144
- Booking a conference
  146
- New Conference
  150
  - Basic Settings
    150
  - Advanced Settings
    151
  - Participants tab
    152
  - Conference Information tab
    154
  - Connection Settings tab
    154
  - MCU Settings
    156
  - Cisco TelePresence Conductor Settings tab
    162
- List Conferences
  164
  - Query
    164
  - List Conference
    165
- List References
  167
  - Conferences and references
    167
  - Creating a reference
    167
  - Deleting references
    167
  - Sorting references
    167
  - Searching for references
    167
- Ad Hoc Booking
  168
- Participant Templates
  170
- Settings
  171
- Conference Templates
  172
  - Editing and using a conference template
    172
Monitoring
173
- Monitoring and managing conferences
  174
  - Conference Control Center
    174
  - Graphical Monitor
    174
  - Map Monitor
    175
- Operator conferences
  176
- Conference Control Center
  177
  - Search field and folder view
    177
  - Conference Overview
    178
  - Conference Events
    182
  - System Tickets
    182
  - Sound Alerts button
    182
- Graphical Monitor
  184
  - View folders and systems
    184
- Map Monitor
  186
  - Setting up an organization in Map Monitor
    186
  - Options in the background menu
    186
  - System icons
    188
  - System status
    188
Creating and managing phone books
189
- Phone book basics
  190
  - The role of phone book sources
    190
  - Hierarchical phone books
    190
  - Default source and phone book
    190
  - Phone book routing
    190
- Phone book types
  191
  - Corporate directory
    191
  - Global directory
    191
  - Local directory
    191
  - Setting the phone book type for all systems
    191
- Creating a phone book
  193
  - Creating a phone book hierarchy
    193
  - Alternate way of generating phone book
    194
- Granting access to phone books
  195
  - Cisco TMS users
    195
  - Provisioning users
    195
- Setting phone books on systems
  196
- Exporting contacts to a file
  197
- Manage Phone Books
  198
  - Sources
    198
  - Access Control
    199
- Manage Phone Book Sources
  200
- Phone Book and Source Activity Status
  209
Reporting
210
- Reporting basics
  211
  - Types of data
    211
  - How log purge settings affect reporting
    211
- Creating a report
  212
  - Exporting data to an Excel sheet
    213
- Using reporting templates
  214
- Call Detail Records
  216
  - What is a call detail record?
    216
  - Endpoints
    216
  - MCUs
    216
  - Gatekeeper and VCS
    216
  - Users
    217
  - Content Servers
    217
  - Gateways
    217
- Billing Code Statistics
  218
- Conferences
  219
  - Conference Statistics
    219
  - Conference Resources
    219
  - Events
    219
  - Scheduling Interfaces
    219
  - Bridging Methods
    220
- System
  221
  - Ticket Log
    221
  - Feedback Log
    221
  - Connection Error
    221
  - System Connection
    221
  - Authentication Failure
    221
  - Boot
    221
  - FTP Audit
    222
  - Low Battery on Remote Control
    222
- Network
  223
  - Packet Loss Log
    223
  - Packet Loss Conference
    223
  - Bandwidth Usage
    223
  - Network History
    223
- Return on Investment
  224
  - Calculating ROI
    224
- CO2 Savings
  225
  - Calculating CO2 Savings
    225
Administrative Tools
226
- Configuration
  227
  - General Settings
    227
  - Network Settings
    229
  - Email Settings
    234
  - Edit Email Templates
    234
  - Conference Settings
    235
  - Statistics Settings
    240
  - Provisioning Extension Settings
    241
  - Manage Ticket Error Levels
    242
  - Manage Event Notification Error Levels
    247
- User Administration
  248
  - Groups
    248
  - Users
    254
  - Default Groups
    257
  - Default System Permissions
    257
- Locations
  258
  - ISDN Zones
    258
  - IP Zones
    259
- Billing Codes
  261
  - Manage Billing Codes
    261
  - Billing Codes Activity Status
    262
- Activity Status
  263
- Analytics Extension
  264
- TMS Server Maintenance
  265
- TMS Tickets
  268
- Provisioning Extension Diagnostics
  269
  - Alarms
    269
  - System Status
    269
  - VCS Communication
    269
- Audit Log
  271
TMS Tools
273
- Configuration
  274
  - Database Connection Settings
    274
  - Directory Locations
    276
- Security Settings
  277
  - Encryption Key
    277
  - TLS Client Certificates
    277
  - Advanced Security Settings
    277
- Utilities
  279
  - Change User Domain
    279
  - Generate Phone Book
    279
- Diagnostic Tools
  280
  - SNMP Connectivity Checking Tool
    280
  - Scan Database for Encryption Key Mismatch
    280
Redundant deployments
281
Troubleshooting
302
Bibliography
319

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English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
11
Cisco TMS overview
12
- Web page features and layout
  13
  - Portal
    14
  - Sitemap
    15
- Cisco TMS components
  16
Setting up Cisco TMS
20
Routing
38
- Introduction to routing
  39
  - The Main participant
    40
- Protocols and call control
  42
  - IP
    42
  - ISDN
    42
  - How call protocols are prioritized
    42
- What infrastructure does Cisco TMS use for routing?
  44
  - MCU
    44
  - Cisco TelePresence Conductor
    46
  - Gatekeeper
    46
  - ISDN Gateway
    46
  - Cisco Unified Communications Manager
    47
- How zones work
  48
- Setting up an IP Zone
  50
  - Setting a zone on one or more systems
    50
- Setting up an ISDN zone
  51
System management overview
54
- Supported systems
  55
  - System types supported by Cisco TMS
    55
  - System locations
    55
- How endpoints are managed by Cisco TMS
  56
  - Cisco TMS controlled
    56
  - Cisco TMSPE provisioned
    56
  - Cisco Unified CM registered
    57
  - Room
    57
  - Changing management modes
    57
- Infrastructure systems
  58
  - Booking
    58
  - Monitoring
    58
  - Software versions
    58
- Systems behind a firewall/NAT
  59
  - Booking
    59
  - Statistics and monitoring
    59
  - Software upgrades
    59
  - Phone books
    60
  - Configuration templates
    60
  - Configuration backup and restore
    60
  - System replacement
    60
- How systems are added to Cisco TMS
  61
  - Automatic discovery
    61
  - Manual addition
    61
  - Through Cisco Unified CM
    61
  - Provisioning
    62
  - Pre-registration
    62
- How Cisco TMS communicates with managed systems
  63
  - The addresses that systems use to contact Cisco TMS
    63
  - System connectivity status
    63
- How persistent settings work
  66
Adding and managing systems
67
- Setting up default system folders
  68
- Adding systems
  69
- Managing systems
  76
- Navigator
  80
  - Folder actions
    80
  - Navigating the folder tree
    81
  - Endpoints
    82
  - Cisco VCS, legacy gatekeepers, and border controllers
    87
  - Cisco Unified CM
    93
  - Cisco TelePresence Supervisor MSE 8050
    96
  - TelePresence Conductor
    100
  - MCUs and TelePresence Server
    104
  - Gateways
    110
  - Content servers and recording servers
    113
  - Rooms and equipment
    117
  - Add Systems
    120
  - Folder and System Permissions
    123
- Ticketing Service
  125
  - Ticket statuses
    125
  - In-page system management
    125
- System Overview
  127
- Manage Dial Plan
  128
- Provisioning
  129
  - Users
    129
  - FindMe
    131
  - Devices
    132
- Configuration Backup
  133
  - Perform Backup
    133
  - Perform Restore
    133
  - Backup/Restore Activity Status
    134
- Configuration Templates
  135
- System Upgrade
  139
  - Cisco TMS systems
    139
  - Systems managed by the Provisioning Extension
    139
  - Upgrade modes
    139
  - Buttons for upgrading
    139
  - Select Software and Release Keys
    140
  - Software Manager
    140
  - System Upgrade Activity Status
    141
- Purge Systems
  143
- Event Notification Manager
  144
  - Select Event Types
    144
- System status reporting
  146
Booking
147
- Conference Basics
  148
  - What is a conference?
    148
  - What is a participant?
    148
  - What is a Video Conference Master?
    148
  - Routing and MCUs
    148
  - Port usage on MCUs
    148
  - How are conference layout options controlled?
    149
- Booking a conference
  150
- New Conference
  155
  - Basic Settings
    155
  - Advanced Settings
    156
  - Participants tab
    158
  - WebEx Details tab
    159
  - Connection Settings tab
    159
  - MCU Settings tab
    161
  - TelePresence Conductor Settings tab
    161
  - Conference Information tab
    161
  - Webex Details tab
    161
  - MCU Settings
    161
  - Cisco TelePresence Conductor Settings
    168
- List Conferences
  170
  - Time zone display
    170
  - Query
    170
  - List Conference
    171
  - View Conference
    172
- List References
  173
  - Conferences and references
    173
  - Creating a reference
    173
  - Deleting references
    173
  - Sorting references
    173
  - Searching for references
    173
- Ad Hoc Booking
  174
- Participant Templates
  176
- Conference Templates
  179
  - Editing and using a conference template
    179
Monitoring
180
- Monitoring and managing conferences
  181
  - Conference Control Center
    181
  - Graphical Monitor
    181
  - Map Monitor
    182
- Operator conferences
  183
- Conference Control Center
  184
  - Search field and folder view
    184
  - Conference Overview
    185
  - Conference Events
    189
  - System Tickets
    189
  - Sound Alerts button
    189
- Graphical Monitor
  191
  - View folders and systems
    191
- Map Monitor
  193
  - Setting up an organization in Map Monitor
    193
  - Options in the background menu
    193
  - System icons
    195
  - System status
    195
Creating and managing phone books
196
- Phone book basics
  197
  - The role of phone book sources
    197
  - Hierarchical phone books
    197
  - Default source and phone book
    197
  - Phone book routing
    197
- Phone book types
  198
  - Corporate directory
    198
  - Global directory
    198
  - Local directory
    198
  - Setting the phone book type for all systems
    198
- Creating a phone book
  200
  - Creating a phone book hierarchy
    200
  - Alternate way of generating phone book
    201
- Granting access to phone books
  202
  - Cisco TMS users
    202
  - Provisioning users
    202
- Setting phone books on systems
  203
- Exporting contacts to a file
  204
- Manage Phone Books
  205
  - Sources
    205
  - Access Control
    206
- Manage Phone Book Sources
  207
- Phone Book and Source Activity Status
  216
Reporting
217
- Reporting basics
  218
  - Types of data
    218
  - How log purge settings affect reporting
    218
- Creating a report
  219
  - Exporting data to an Excel sheet
    220
- Using reporting templates
  221
- Call Detail Records
  223
  - What is a call detail record?
    223
  - Endpoints
    223
  - MCUs
    223
  - Gatekeeper and VCS
    223
  - Users
    224
  - Content Servers
    224
  - Gateways
    224
- Billing Code Statistics
  225
- Conferences
  226
  - Conference Statistics
    226
  - Conference Resources
    226
  - Events
    226
  - Scheduling Interfaces
    226
  - Bridging Methods
    227
- System
  228
  - Ticket Log
    228
  - Feedback Log
    228
  - Connection Error
    228
  - System Connection
    228
  - Authentication Failure
    228
  - Boot
    228
  - FTP Audit
    229
  - Low Battery on Remote Control
    229
- Network
  230
  - Packet Loss Log
    230
  - Packet Loss Conference
    230
  - Bandwidth Usage
    230
  - Network History
    230
- Return on Investment
  231
  - Calculating ROI
    231
- CO2 Savings
  232
  - Calculating CO2 Savings
    232
Administrative Tools
233
- Configuration
  234
  - General Settings
    234
  - Network Settings
    236
  - Email Settings
    241
  - Edit Email Templates
    242
  - Conference Settings
    248
  - WebEx Settings
    253
  - Statistics Settings
    256
  - Provisioning Extension Settings
    256
  - Manage Ticket Error Levels
    258
  - Manage Event Notification Error Levels
    263
- User Administration
  264
  - Groups
    264
  - Users
    270
  - Default Groups
    272
  - Default System Permissions
    273
- Locations
  274
  - ISDN Zones
    274
  - IP Zones
    275
- Billing Codes
  277
  - Manage Billing Codes
    277
  - Billing Codes Activity Status
    278
- Activity Status
  279
- Analytics Extension
  280
- TMS Server Maintenance
  281
- TMS Tickets
  284
- Provisioning Extension Diagnostics
  285
  - Alarms
    285
  - System Status
    285
  - VCS Communication
    285
- Audit Log
  287
TMS Tools
289
- Configuration
  290
  - Database Connection Settings
    290
  - Directory Locations
    292
- Security Settings
  293
  - Encryption Key
    293
  - TLS Client Certificates
    293
  - Advanced Security Settings
    293
- Utilities
  295
  - Change User Domain
    295
  - Generate Phone Book
    295
- Diagnostic Tools
  296
  - SNMP Connectivity Checking Tool
    296
  - Scan Database for Encryption Key Mismatch
    296
Redundant deployments
297
Troubleshooting
318
- Using the logs
  319
  - Downloading log files
    319
  - Locating the logs on the server
    319
  - Log overview
    319
  - Changing the log levels
    321
  - Reading the logs
    322
- Website scenarios
  324
  - Cisco TMS does not load
    324
- System scenarios
  326
- Conference scenarios
  328
  - Call does not start
    328
- Java applet scenarios
  329
- Phone book scenarios
  332
  - Phone book (Corporate Directory) errors
    332
  - Polycom endpoints do not get phone books
    332
- Reporting scenarios
  333
- Cause Codes
  336
Bibliography
340
Accessibility notice
341

Manuale Di Manutenzione

Dimensioni:

5,45 MB
Pagine:

342
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
10
Cisco TMS overview
11
- Web page features and layout
  12
  - Portal
    13
  - Sitemap
    14
- Cisco TMS components
  15
Setting up Cisco TMS
19
Routing
37
- Introduction to routing
  38
  - The Main participant
    39
- Protocols and call control
  41
  - IP
    41
  - ISDN
    41
  - How call protocols are prioritized
    41
- What infrastructure does Cisco TMS use for routing?
  43
  - MCU
    43
  - Distribution
    43
  - Cisco TelePresence Conductor
    44
  - Gatekeeper
    44
  - ISDN Gateway
    45
  - Cisco Unified Communications Manager
    45
- How zones work
  46
- Setting up an IP Zone
  48
  - Setting a zone on one or more systems
    48
- Setting up an ISDN zone
  49
System management overview
52
- Supported systems
  53
  - System types supported by Cisco TMS
    53
  - System locations
    53
- How endpoints are managed by Cisco TMS
  54
  - Cisco TMS controlled
    54
  - Cisco TMSPE provisioned
    54
  - Cisco Unified CM registered
    55
  - Room
    55
- Infrastructure systems
  56
  - Booking
    56
  - Monitoring
    56
  - Software versions
    56
- Systems behind a firewall/NAT
  57
  - Booking
    57
  - Statistics and monitoring
    57
  - Software upgrades
    57
  - Phone books
    58
  - Configuration templates
    58
  - Configuration backup and restore
    58
  - System replacement
    58
- How systems are added to Cisco TMS
  59
  - Automatic discovery
    59
  - Manual addition
    59
  - Through Cisco Unified CM
    59
  - Provisioning
    60
  - Pre-registration
    60
- How Cisco TMS communicates with managed systems
  61
  - The addresses that systems use to contact Cisco TMS
    61
  - System connectivity status
    61
- How persistent settings work
  64
Adding and managing systems
65
- Setting up default system folders
  66
- Adding systems
  67
- Managing systems
  74
- Navigator
  78
  - Folder actions
    78
  - Navigating the folder tree
    79
  - Endpoints
    80
  - Cisco VCS, legacy gatekeepers, and border controllers
    85
  - Cisco Unified CM
    92
  - Cisco TelePresence Supervisor MSE 8050
    95
  - TelePresence Conductor
    98
  - MCUs and TelePresence Server
    102
  - Gateways
    108
  - Content servers and recording servers
    111
  - Rooms and equipment
    115
  - Add Systems
    118
  - Folder and System Permissions
    121
- Ticketing Service
  123
  - Ticket statuses
    123
  - In-page system management
    123
- System Overview
  125
- Manage Dial Plan
  126
- Provisioning
  127
  - Users
    127
  - FindMe
    129
  - Devices
    130
- Configuration Backup
  131
  - Perform Backup
    131
  - Perform Restore
    131
  - Backup/Restore Activity Status
    132
- Configuration Templates
  133
- System Upgrade
  137
  - Cisco TMS systems
    137
  - Systems managed by the Provisioning Extension
    137
  - Upgrade modes
    137
  - Buttons for upgrading
    137
  - Select Software and Release Keys
    138
  - Software Manager
    138
  - System Upgrade Activity Status
    139
- Purge Systems
  141
- Event Notification Manager
  142
  - Select Event Types
    142
- System status reporting
  144
Booking
145
- Conference Basics
  146
  - What is a conference?
    146
  - What is a participant?
    146
  - What is a Video Conference Master?
    146
  - Routing and MCUs
    146
  - Port usage on MCUs
    146
  - How are conference layout options controlled?
    147
- Booking a conference
  148
- New Conference
  153
  - Basic Settings
    153
  - Advanced Settings
    154
  - Participants tab
    156
  - Conference Information tab
    157
  - Connection Settings tab
    157
  - MCU Settings
    159
  - Cisco TelePresence Conductor Settings tab
    165
- List Conferences
  167
  - Time zone display
    167
  - Query
    167
  - List Conference
    168
- List References
  170
  - Conferences and references
    170
  - Creating a reference
    170
  - Deleting references
    170
  - Sorting references
    170
  - Searching for references
    170
- Ad Hoc Booking
  171
- Participant Templates
  173
- Settings
  174
- Conference Templates
  175
  - Editing and using a conference template
    175
Monitoring
176
- Monitoring and managing conferences
  177
  - Conference Control Center
    177
  - Graphical Monitor
    177
  - Map Monitor
    178
- Operator conferences
  179
- Conference Control Center
  180
  - Search field and folder view
    180
  - Conference Overview
    181
  - Conference Events
    185
  - System Tickets
    185
  - Sound Alerts button
    185
- Graphical Monitor
  187
  - View folders and systems
    187
- Map Monitor
  189
  - Setting up an organization in Map Monitor
    189
  - Options in the background menu
    189
  - System icons
    191
  - System status
    191
Creating and managing phone books
192
- Phone book basics
  193
  - The role of phone book sources
    193
  - Hierarchical phone books
    193
  - Default source and phone book
    193
  - Phone book routing
    193
- Phone book types
  194
  - Corporate directory
    194
  - Global directory
    194
  - Local directory
    194
  - Setting the phone book type for all systems
    194
- Creating a phone book
  196
  - Creating a phone book hierarchy
    196
  - Alternate way of generating phone book
    197
- Granting access to phone books
  198
  - Cisco TMS users
    198
  - Provisioning users
    198
- Setting phone books on systems
  199
- Exporting contacts to a file
  200
- Manage Phone Books
  201
  - Sources
    201
  - Access Control
    202
- Manage Phone Book Sources
  203
- Phone Book and Source Activity Status
  212
Reporting
213
- Reporting basics
  214
  - Types of data
    214
  - How log purge settings affect reporting
    214
- Creating a report
  215
  - Exporting data to an Excel sheet
    216
- Using reporting templates
  217
- Call Detail Records
  219
  - What is a call detail record?
    219
  - Endpoints
    219
  - MCUs
    219
  - Gatekeeper and VCS
    219
  - Users
    220
  - Content Servers
    220
  - Gateways
    220
- Billing Code Statistics
  221
- Conferences
  222
  - Conference Statistics
    222
  - Conference Resources
    222
  - Events
    222
  - Scheduling Interfaces
    222
  - Bridging Methods
    223
- System
  224
  - Ticket Log
    224
  - Feedback Log
    224
  - Connection Error
    224
  - System Connection
    224
  - Authentication Failure
    224
  - Boot
    224
  - FTP Audit
    225
  - Low Battery on Remote Control
    225
- Network
  226
  - Packet Loss Log
    226
  - Packet Loss Conference
    226
  - Bandwidth Usage
    226
  - Network History
    226
- Return on Investment
  227
  - Calculating ROI
    227
- CO2 Savings
  228
  - Calculating CO2 Savings
    228
Administrative Tools
229
- Configuration
  230
  - General Settings
    230
  - Network Settings
    232
  - Email Settings
    237
  - Edit Email Templates
    238
  - Conference Settings
    244
  - WebEx Settings
    249
  - Statistics Settings
    251
  - Provisioning Extension Settings
    252
  - Manage Ticket Error Levels
    254
  - Manage Event Notification Error Levels
    259
- User Administration
  260
  - Groups
    260
  - Users
    266
  - Default Groups
    268
  - Default System Permissions
    269
- Locations
  270
  - ISDN Zones
    270
  - IP Zones
    271
- Billing Codes
  273
  - Manage Billing Codes
    273
  - Billing Codes Activity Status
    274
- Activity Status
  275
- Analytics Extension
  276
- TMS Server Maintenance
  277
- TMS Tickets
  280
- Provisioning Extension Diagnostics
  281
  - Alarms
    281
  - System Status
    281
  - VCS Communication
    281
- Audit Log
  283
TMS Tools
285
- Configuration
  286
  - Database Connection Settings
    286
  - Directory Locations
    288
- Security Settings
  289
  - Encryption Key
    289
  - TLS Client Certificates
    289
  - Advanced Security Settings
    289
- Utilities
  291
  - Change User Domain
    291
  - Generate Phone Book
    291
- Diagnostic Tools
  292
  - SNMP Connectivity Checking Tool
    292
  - Scan Database for Encryption Key Mismatch
    292
Redundant deployments
293
Troubleshooting
314
Bibliography
331

Manuale Di Manutenzione

Dimensioni:

7,08 MB
Pagine:

332
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
11
Cisco TMS overview
12
- Web page features and layout
  13
  - Portal
    14
  - Sitemap
    15
- Cisco TMS components
  16
Setting up Cisco TMS
20
Routing
38
- Introduction to routing
  39
  - The Main participant
    40
  - Allocation
    41
- Protocols and call control
  42
  - IP
    42
  - ISDN
    42
  - How call protocols are prioritized
    42
- What infrastructure does Cisco TMS use for routing?
  44
  - MCU
    44
  - Cisco TelePresence Conductor
    46
  - Gatekeeper
    46
  - ISDN Gateway
    46
  - Cisco Unified Communications Manager
    47
- How zones work
  48
- Setting up an IP Zone
  50
  - Setting a zone on one or more systems
    50
- Setting up an ISDN zone
  51
System management overview
54
- Supported systems
  55
  - System types supported by Cisco TMS
    55
  - System locations
    55
- How endpoints are managed by Cisco TMS
  56
  - Cisco TMS controlled
    56
  - Cisco TMSPE provisioned
    56
  - Cisco Unified CM registered
    57
  - Room
    57
  - Changing management modes
    57
- Infrastructure systems
  58
  - Booking
    58
  - Monitoring
    58
  - Software versions
    58
- Systems behind a firewall/NAT
  59
  - Booking
    59
  - Statistics and monitoring
    59
  - Software upgrades
    59
  - Phone books
    60
  - Configuration templates
    60
  - Configuration backup and restore
    60
  - System replacement
    60
- How systems are added to Cisco TMS
  61
  - Automatic discovery
    61
  - Manual addition
    61
  - Through Cisco Unified CM
    61
  - Provisioning
    62
  - Pre-registration
    62
- How Cisco TMS communicates with managed systems
  63
  - The addresses that systems use to contact Cisco TMS
    63
  - System connectivity status
    63
- How persistent settings work
  66
Adding and managing systems
67
- Setting up default system folders
  68
- Adding systems
  69
- Managing systems
  76
- Navigator
  80
  - Folder actions
    80
  - Navigating the folder tree
    81
  - Endpoints
    82
  - Cisco VCS, legacy gatekeepers, and border controllers
    87
  - Cisco Unified CM
    93
  - Cisco TelePresence Supervisor MSE 8050
    96
  - TelePresence Conductor
    100
  - MCUs and TelePresence Server
    104
  - Gateways
    110
  - Content servers and recording servers
    113
  - Rooms and equipment
    117
  - Add Systems
    120
  - Folder and System Permissions
    123
- Ticketing Service
  125
  - Ticket statuses
    125
  - In-page system management
    125
- System Overview
  127
- Manage Dial Plan
  128
- Provisioning
  129
  - Users
    129
  - FindMe
    131
  - Devices
    132
- Configuration Backup
  133
  - Perform Backup
    133
  - Perform Restore
    133
  - Backup/Restore Activity Status
    134
- Configuration Templates
  135
- System Upgrade
  139
  - Cisco TMS systems
    139
  - Systems managed by the Provisioning Extension
    139
  - Upgrade modes
    139
  - Buttons for upgrading
    139
  - Select Software and Release Keys
    140
  - Software Manager
    140
  - System Upgrade Activity Status
    141
- Purge Systems
  143
- Event Notification Manager
  144
  - Select Event Types
    144
- System status reporting
  146
Booking
147
- Conference Basics
  148
  - What is a conference?
    148
  - What is a participant?
    148
  - What is a Video Conference Master?
    148
  - Routing and MCUs
    148
  - Port usage on MCUs
    148
  - How are conference layout options controlled?
    149
- Booking a conference
  150
- New Conference
  155
  - Basic Settings
    155
  - Advanced Settings
    156
  - Participants tab
    158
  - WebEx Details tab
    159
  - Connection Settings tab
    159
  - MCU Settings tab
    161
  - TelePresence Conductor Settings tab
    161
  - Conference Information tab
    161
  - Webex Details tab
    161
  - MCU Settings
    161
  - Cisco TelePresence Conductor Settings
    168
- List Conferences
  170
  - Time zone display
    170
  - Query
    170
  - List Conference
    171
  - View Conference
    172
- List References
  173
  - Conferences and references
    173
  - Creating a reference
    173
  - Deleting references
    173
  - Sorting references
    173
  - Searching for references
    173
- Ad Hoc Booking
  174
- Participant Templates
  176
- Conference Templates
  179
  - Editing and using a conference template
    179
Monitoring
180
- Monitoring and managing conferences
  181
  - Conference Control Center
    181
  - Graphical Monitor
    181
  - Map Monitor
    182
- Operator conferences
  183
- Conference Control Center
  184
  - Search field and folder view
    184
  - Conference Overview
    185
  - Conference Events
    189
  - System Tickets
    189
  - Sound Alerts button
    189
- Graphical Monitor
  191
  - View folders and systems
    191
- Map Monitor
  193
  - Setting up an organization in Map Monitor
    193
  - Options in the background menu
    193
  - System icons
    195
  - System status
    195
Creating and managing phone books
196
- Phone book basics
  197
  - The role of phone book sources
    197
  - Hierarchical phone books
    197
  - Default source and phone book
    197
  - Phone book routing
    197
- Phone book types
  198
  - Corporate directory
    198
  - Global directory
    198
  - Local directory
    198
  - Setting the phone book type for all systems
    198
- Creating a phone book
  200
  - Creating a phone book hierarchy
    200
  - Alternate way of generating phone book
    201
- Granting access to phone books
  202
  - Cisco TMS users
    202
  - Provisioning users
    202
- Setting phone books on systems
  203
- Exporting contacts to a file
  204
- Manage Phone Books
  205
  - Sources
    205
  - Access Control
    206
- Manage Phone Book Sources
  207
- Phone Book and Source Activity Status
  216
Reporting
217
- Reporting basics
  218
  - Types of data
    218
  - How log purge settings affect reporting
    218
- Creating a report
  219
  - Exporting data to an Excel sheet
    220
- Using reporting templates
  221
- Call Detail Records
  223
  - What is a call detail record?
    223
  - Endpoints
    223
  - MCUs
    223
  - Gatekeeper and VCS
    223
  - Users
    224
  - Content Servers
    224
  - Gateways
    224
- Billing Code Statistics
  225
- Conferences
  226
  - Conference Statistics
    226
  - Conference Resources
    226
  - Events
    226
  - Scheduling Interfaces
    226
  - Bridging Methods
    227
- System
  228
  - Ticket Log
    228
  - Feedback Log
    228
  - Connection Error
    228
  - System Connection
    228
  - Authentication Failure
    228
  - Boot
    228
  - FTP Audit
    229
  - Low Battery on Remote Control
    229
- Network
  230
  - Packet Loss Log
    230
  - Packet Loss Conference
    230
  - Bandwidth Usage
    230
  - Network History
    230
- Return on Investment
  231
  - Calculating ROI
    231
- CO2 Savings
  232
  - Calculating CO2 Savings
    232
Administrative Tools
233
- Configuration
  234
  - General Settings
    234
  - Network Settings
    236
  - Email Settings
    241
  - Edit Email Templates
    242
  - Conference Settings
    248
  - WebEx Settings
    253
  - Statistics Settings
    256
  - Provisioning Extension Settings
    256
  - Manage Ticket Error Levels
    258
  - Manage Event Notification Error Levels
    263
- User Administration
  264
  - Groups
    264
  - Users
    270
  - Default Groups
    272
  - Default System Permissions
    273
- Locations
  274
  - ISDN Zones
    274
  - IP Zones
    275
- Billing Codes
  277
  - Manage Billing Codes
    277
  - Billing Codes Activity Status
    278
- Activity Status
  279
- Analytics Extension
  280
- TMS Server Maintenance
  281
- TMS Tickets
  284
- Provisioning Extension Diagnostics
  285
  - Alarms
    285
  - System Status
    285
  - VCS Communication
    285
- Audit Log
  287
TMS Tools
289
- Configuration
  290
  - Database Connection Settings
    290
  - Directory Locations
    292
- Security Settings
  293
  - Encryption Key
    293
  - TLS Client Certificates
    293
  - Advanced Security Settings
    293
- Utilities
  295
  - Change User Domain
    295
  - Generate Phone Book
    295
- Diagnostic Tools
  296
  - SNMP Connectivity Checking Tool
    296
  - Scan Database for Encryption Key Mismatch
    296
Redundant deployments
297
Troubleshooting
318
- Using the logs
  319
  - Downloading log files
    319
  - Locating the logs on the server
    319
  - Log overview
    319
  - Changing the log levels
    321
  - Reading the logs
    322
- Website scenarios
  324
  - Cisco TMS does not load
    324
- System scenarios
  326
- Conference scenarios
  328
  - Call does not start
    328
- Java applet scenarios
  329
- Phone book scenarios
  332
  - Phone book (Corporate Directory) errors
    332
  - Polycom endpoints do not get phone books
    332
- Reporting scenarios
  333
- Cause Codes
  336
Bibliography
340
Accessibility notice
341

Manuale Di Manutenzione

Dimensioni:

4,58 MB
Pagine:

342
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
11
Cisco TMS overview
12
- Web page features and layout
  13
  - Portal
    14
  - Sitemap
    15
- Cisco TMS components
  16
Setting up Cisco TMS
20
Routing
38
- Introduction to routing
  39
  - The Main participant
    40
- Protocols and call control
  42
  - IP
    42
  - ISDN
    42
  - How call protocols are prioritized
    42
- What infrastructure does Cisco TMS use for routing?
  44
  - MCU
    44
  - Distribution
    44
  - Cisco TelePresence Conductor
    45
  - Gatekeeper
    45
  - ISDN Gateway
    46
  - Cisco Unified Communications Manager
    46
- How zones work
  47
- Setting up an IP Zone
  49
  - Setting a zone on one or more systems
    49
- Setting up an ISDN zone
  50
System management overview
53
- Supported systems
  54
  - System types supported by Cisco TMS
    54
  - System locations
    54
- How endpoints are managed by Cisco TMS
  55
  - Cisco TMS controlled
    55
  - Cisco TMSPE provisioned
    55
  - Cisco Unified CM registered
    56
  - Room
    56
  - Changing management modes
    56
- Infrastructure systems
  57
  - Booking
    57
  - Monitoring
    57
  - Software versions
    57
- Systems behind a firewall/NAT
  58
  - Booking
    58
  - Statistics and monitoring
    58
  - Software upgrades
    58
  - Phone books
    59
  - Configuration templates
    59
  - Configuration backup and restore
    59
  - System replacement
    59
- How systems are added to Cisco TMS
  60
  - Automatic discovery
    60
  - Manual addition
    60
  - Through Cisco Unified CM
    60
  - Provisioning
    61
  - Pre-registration
    61
- How Cisco TMS communicates with managed systems
  62
  - The addresses that systems use to contact Cisco TMS
    62
  - System connectivity status
    62
- How persistent settings work
  65
Adding and managing systems
66
- Setting up default system folders
  67
- Adding systems
  68
- Managing systems
  75
- Navigator
  79
  - Folder actions
    79
  - Navigating the folder tree
    80
  - Endpoints
    81
  - Cisco VCS, legacy gatekeepers, and border controllers
    86
  - Cisco Unified CM
    93
  - Cisco TelePresence Supervisor MSE 8050
    96
  - TelePresence Conductor
    99
  - MCUs and TelePresence Server
    103
  - Gateways
    109
  - Content servers and recording servers
    112
  - Rooms and equipment
    116
  - Add Systems
    119
  - Folder and System Permissions
    122
- Ticketing Service
  124
  - Ticket statuses
    124
  - In-page system management
    124
- System Overview
  126
- Manage Dial Plan
  127
- Provisioning
  128
  - Users
    128
  - FindMe
    130
  - Devices
    131
- Configuration Backup
  132
  - Perform Backup
    132
  - Perform Restore
    132
  - Backup/Restore Activity Status
    133
- Configuration Templates
  134
- System Upgrade
  138
  - Cisco TMS systems
    138
  - Systems managed by the Provisioning Extension
    138
  - Upgrade modes
    138
  - Buttons for upgrading
    138
  - Select Software and Release Keys
    139
  - Software Manager
    139
  - System Upgrade Activity Status
    140
- Purge Systems
  142
- Event Notification Manager
  143
  - Select Event Types
    143
- System status reporting
  145
Booking
146
- Conference Basics
  147
  - What is a conference?
    147
  - What is a participant?
    147
  - What is a Video Conference Master?
    147
  - Routing and MCUs
    147
  - Port usage on MCUs
    147
  - How are conference layout options controlled?
    148
- Booking a conference
  149
- New Conference
  154
  - Basic Settings
    154
  - Advanced Settings
    155
  - Participants tab
    157
  - WebEx Details tab
    158
  - Connection Settings tab
    158
  - MCU Settings tab
    160
  - TelePresence Conductor Settings tab
    160
  - Conference Information tab
    160
  - Webex Details tab
    160
  - MCU Settings
    160
  - Cisco TelePresence Conductor Settings
    167
- List Conferences
  169
  - Time zone display
    169
  - Query
    169
  - List Conference
    170
  - View Conference
    171
- List References
  172
  - Conferences and references
    172
  - Creating a reference
    172
  - Deleting references
    172
  - Sorting references
    172
  - Searching for references
    172
- Ad Hoc Booking
  173
- Participant Templates
  175
- Settings
  176
- Conference Templates
  177
  - Editing and using a conference template
    177
Monitoring
178
- Monitoring and managing conferences
  179
  - Conference Control Center
    179
  - Graphical Monitor
    179
  - Map Monitor
    180
- Operator conferences
  181
- Conference Control Center
  182
  - Search field and folder view
    182
  - Conference Overview
    183
  - Conference Events
    187
  - System Tickets
    187
  - Sound Alerts button
    187
- Graphical Monitor
  189
  - View folders and systems
    189
- Map Monitor
  191
  - Setting up an organization in Map Monitor
    191
  - Options in the background menu
    191
  - System icons
    193
  - System status
    193
Creating and managing phone books
194
- Phone book basics
  195
  - The role of phone book sources
    195
  - Hierarchical phone books
    195
  - Default source and phone book
    195
  - Phone book routing
    195
- Phone book types
  196
  - Corporate directory
    196
  - Global directory
    196
  - Local directory
    196
  - Setting the phone book type for all systems
    196
- Creating a phone book
  198
  - Creating a phone book hierarchy
    198
  - Alternate way of generating phone book
    199
- Granting access to phone books
  200
  - Cisco TMS users
    200
  - Provisioning users
    200
- Setting phone books on systems
  201
- Exporting contacts to a file
  202
- Manage Phone Books
  203
  - Sources
    203
  - Access Control
    204
- Manage Phone Book Sources
  205
- Phone Book and Source Activity Status
  214
Reporting
215
- Reporting basics
  216
  - Types of data
    216
  - How log purge settings affect reporting
    216
- Creating a report
  217
  - Exporting data to an Excel sheet
    218
- Using reporting templates
  219
- Call Detail Records
  221
  - What is a call detail record?
    221
  - Endpoints
    221
  - MCUs
    221
  - Gatekeeper and VCS
    221
  - Users
    222
  - Content Servers
    222
  - Gateways
    222
- Billing Code Statistics
  223
- Conferences
  224
  - Conference Statistics
    224
  - Conference Resources
    224
  - Events
    224
  - Scheduling Interfaces
    224
  - Bridging Methods
    225
- System
  226
  - Ticket Log
    226
  - Feedback Log
    226
  - Connection Error
    226
  - System Connection
    226
  - Authentication Failure
    226
  - Boot
    226
  - FTP Audit
    227
  - Low Battery on Remote Control
    227
- Network
  228
  - Packet Loss Log
    228
  - Packet Loss Conference
    228
  - Bandwidth Usage
    228
  - Network History
    228
- Return on Investment
  229
  - Calculating ROI
    229
- CO2 Savings
  230
  - Calculating CO2 Savings
    230
Administrative Tools
231
- Configuration
  232
  - General Settings
    232
  - Network Settings
    234
  - Email Settings
    239
  - Edit Email Templates
    240
  - Conference Settings
    246
  - WebEx Settings
    251
  - Statistics Settings
    254
  - Provisioning Extension Settings
    254
  - Manage Ticket Error Levels
    256
  - Manage Event Notification Error Levels
    261
- User Administration
  262
  - Groups
    262
  - Users
    268
  - Default Groups
    270
  - Default System Permissions
    271
- Locations
  272
  - ISDN Zones
    272
  - IP Zones
    273
- Billing Codes
  275
  - Manage Billing Codes
    275
  - Billing Codes Activity Status
    276
- Activity Status
  277
- Analytics Extension
  278
- TMS Server Maintenance
  279
- TMS Tickets
  282
- Provisioning Extension Diagnostics
  283
  - Alarms
    283
  - System Status
    283
  - VCS Communication
    283
- Audit Log
  285
TMS Tools
287
- Configuration
  288
  - Database Connection Settings
    288
  - Directory Locations
    290
- Security Settings
  291
  - Encryption Key
    291
  - TLS Client Certificates
    291
  - Advanced Security Settings
    291
- Utilities
  293
  - Change User Domain
    293
  - Generate Phone Book
    293
- Diagnostic Tools
  294
  - SNMP Connectivity Checking Tool
    294
  - Scan Database for Encryption Key Mismatch
    294
Redundant deployments
295
Troubleshooting
316
- Using the logs
  317
  - Downloading log files
    317
  - Locating the logs on the server
    317
  - Log overview
    317
  - Changing the log levels
    319
  - Reading the logs
    320
- Website scenarios
  322
  - Cisco TMS does not load
    322
- System scenarios
  324
- Conference scenarios
  326
  - Call does not start
    326
- Java applet scenarios
  327
- Phone book scenarios
  330
  - Phone book (Corporate Directory) errors
    330
  - Polycom endpoints do not get phone books
    330
- Reporting scenarios
  331
- Cause Codes
  334
Bibliography
338
Accessibility notice
339

Manuale Di Manutenzione

Dimensioni:

5,43 MB
Pagine:

340
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
10
- Related documents
  11
Cisco TMS overview
12
- Web page features and layout
  13
  - Portal
    14
  - Sitemap
    15
- Cisco TMS components
  16
Setting up Cisco TMS
20
Routing
34
- Introduction to routing
  35
  - The Main participant
    36
  - Allocation
    37
- Protocols and call control
  38
  - IP
    38
  - ISDN
    38
  - How call protocols are prioritized
    38
- What infrastructure does Cisco TMS use for routing?
  40
  - MCU
    40
  - Cisco TelePresence Conductor
    42
  - Gatekeeper
    42
  - ISDN Gateway
    42
  - Cisco Unified Communications Manager
    43
- How zones work
  44
- Setting up an IP Zone
  46
  - Setting a zone on one or more systems
    46
- Setting up an ISDN zone
  48
System management overview
51
- Supported systems
  52
  - System types supported by Cisco TMS
    52
  - System locations
    52
- How endpoints are managed by Cisco TMS
  53
  - Cisco TMS controlled
    53
  - Cisco TMSPE provisioned
    53
  - Unified CM registered
    54
  - Room
    54
  - Changing management modes
    54
- Infrastructure systems
  55
  - Booking
    55
  - Monitoring
    55
  - Software versions
    55
- Systems behind a firewall/NAT
  56
  - Booking
    56
  - Statistics and monitoring
    56
  - Software upgrades
    56
  - Phone books
    57
  - Configuration templates
    57
  - Configuration backup and restore
    57
  - System replacement
    57
- How systems are added to Cisco TMS
  58
  - Automatic discovery
    58
  - Manual addition
    58
  - Through Unified CM
    58
  - Provisioning
    59
  - Pre-registration
    59
- How Cisco TMS communicates with managed systems
  60
- How persistent settings work
  63
Adding and managing systems
64
- Setting up default system folders
  65
- Adding systems
  66
- Managing systems
  74
- Navigator
  78
  - Folder actions
    78
  - Navigating the folder tree
    79
  - Endpoints
    80
  - Cisco VCS
    85
  - Unified CM
    92
  - Cisco TelePresence Supervisor MSE 8050
    95
  - TelePresence Conductor
    99
  - MCUs and TelePresence Server
    105
  - Gateways
    111
  - Content servers and recording servers
    114
  - Rooms and equipment
    119
  - Add Systems
    122
  - Folder and System Permissions
    125
- Ticketing Service
  127
  - Ticket statuses
    127
  - In-page system management
    127
- System Overview
  129
- Manage Dial Plan
  130
- Provisioning
  131
  - Users
    131
  - FindMe
    136
  - Devices
    137
- Configuration Backup
  139
  - Perform Backup
    139
  - Perform Restore
    139
  - Backup/Restore Activity Status
    140
- Configuration Templates
  141
- System Upgrade
  145
  - Cisco TMS endpoints
    145
  - Endpoints managed by the Provisioning Extension
    145
  - Upgrade modes
    145
  - Buttons for upgrading
    145
  - Select Software and Release Keys
    146
  - Software Manager
    147
  - System Upgrade Activity Status
    148
- Purge Systems
  149
- Event Notification Manager
  150
  - Select Event Types
    150
- System status reporting
  152
Booking
153
- Conference Basics
  154
  - What is a conference?
    154
  - What is a participant?
    154
  - What is a Video Conference Master?
    154
  - Routing and MCUs
    154
  - Port usage on MCUs
    154
  - How are conference layout options controlled?
    155
- Booking a conference
  156
- New Conference
  162
  - Basic Settings
    162
  - Advanced Settings
    163
  - Participants tab
    164
  - WebEx Details tab
    166
  - Connection Settings tab
    166
  - MCU Settings tab
    167
  - TelePresence Conductor Settings tab
    167
  - Conference Information tab
    168
  - Webex Details tab
    168
  - MCU Settings
    168
  - Cisco TelePresence Conductor Settings
    175
- List Conferences
  177
  - Time zone display
    177
  - Query
    177
  - List Conference
    178
  - View Conference
    179
- List References
  181
  - Conferences and references
    181
  - Creating a reference
    181
  - Deleting references
    181
  - Sorting references
    181
  - Searching for references
    181
- Ad Hoc Booking
  182
- Participant Templates
  184
- Conference Templates
  189
  - Editing and using a conference template
    189
Monitoring
190
- Monitoring and managing conferences
  191
  - Conference Control Center
    191
  - Graphical Monitor
    191
- Operator conferences
  193
- Conference Control Center
  194
- Graphical Monitor
  200
  - View folders and systems
    200
Creating and managing phone books
202
- Phone book basics
  203
  - The role of phone book sources
    203
  - Hierarchical phone books
    203
  - Default source and phone book
    203
  - Phone book routing
    203
- Phone book types
  204
  - Corporate directory
    204
  - Global directory
    204
  - Local directory
    204
  - Setting the phone book type for all systems
    204
- Creating a phone book
  206
  - Creating a phone book hierarchy
    206
  - Alternate way of generating phone book
    207
- Granting access to phone books
  208
  - Cisco TMS users
    208
  - Provisioning users
    208
- Setting phone books on systems
  209
- Exporting contacts to a file
  210
- Manage Phone Books
  211
  - Sources
    211
  - Access Control
    212
- Manage Phone Book Sources
  213
- Phone Book and Source Activity Status
  222
Reporting
223
- Reporting basics
  224
  - Types of data
    224
  - How log purge settings affect reporting
    224
- Creating a report
  225
  - Exporting data to an Excel sheet
    226
- Using reporting templates
  227
- Call Detail Records
  229
  - What is a call detail record?
    229
  - Endpoints
    229
  - MCUs
    229
  - Gatekeeper and VCS
    229
  - Users
    230
  - TelePresence Content Servers
    230
  - Gateways
    230
- Billing Code Statistics
  231
- Conferences
  232
  - Conference Statistics
    232
  - Conference Resources
    232
  - Events
    232
  - Scheduling Interfaces
    232
  - Bridging Methods
    233
- System
  234
  - Ticket Log
    234
  - Feedback Log
    234
  - Connection Error
    234
  - System Connection
    234
  - Authentication Failure
    234
  - Boot
    234
  - FTP Audit
    235
  - Low Battery on Remote Control
    235
- Network
  236
  - Packet Loss Log
    236
  - Packet Loss Conference
    236
  - Bandwidth Usage
    236
  - Network History
    236
- Return on Investment
  237
  - Calculating ROI
    237
- CO2 Savings
  238
  - Calculating CO2 Savings
    238
Administrative Tools
239
- Configuration
  240
  - General Settings
    240
  - Network Settings
    242
  - Email Settings
    248
  - Edit Email Templates
    248
  - Conference Settings
    254
  - WebEx Settings
    260
  - Statistics Settings
    262
  - Provisioning Extension Settings
    263
  - Manage Ticket Error Levels
    265
  - Manage Event Notification Error Levels
    270
- User Administration
  271
  - Groups
    271
  - Users
    277
  - Default Groups
    279
  - Default System Permissions
    279
- Locations
  281
  - ISDN Zones
    281
  - IP Zones
    282
- Billing Codes
  284
  - Manage Billing Codes
    284
  - Billing Codes Activity Status
    285
- Diagnostics
  286
  - TMS Tickets
    286
  - Provisioning Extension Diagnostics
    286
  - Conference Diagnostics
    287
- Activity Status
  289
- Analytics Extension
  290
- TMS Server Maintenance
  291
  - Identifying a server time mismatch
    291
  - Downloading diagnostics files
    291
  - Viewing free disk space
    291
  - Viewing and managing database files and sizes
    291
  - Purging old data and logs
    292
  - TMS Redundancy
    292
  - TMS Services Status
    293
- Audit Log
  294
Cisco TMS Tools
296
- Configuration
  297
  - Database Connection Settings
    297
  - Directory Locations
    299
- Security Settings
  300
  - Encryption Key
    300
  - TLS Client Certificates
    300
  - Advanced Security Settings
    300
- Utilities
  302
  - Change User Domain
    302
  - Generate Phone Book
    302
- Diagnostic Tools
  303
  - SNMP Connectivity Checking Tool
    303
  - Scan Db for Encryption Key Mismatch
    303
Troubleshooting
304
- Using the logs
  305
  - Downloading log files
    305
  - Locating the logs on the server
    305
  - Log overview
    305
  - Changing the log levels
    308
  - Reading the logs
    309
- Website scenarios
  311
  - Cisco TMS does not load
    311
  - Automatic logon to the web application does not work
    312
- System scenarios
  314
- Conference scenarios
  317
  - Call does not start
    317
- Java applet scenarios
  318
- Phone book scenarios
  321
  - Phone book (Corporate Directory) errors
    321
  - Polycom endpoints do not get phone books
    321
- Reporting scenarios
  322
- Cause Codes
  325
Accessibility notice
330

Manuale Di Manutenzione

Dimensioni:

4,44 MB
Pagine:

331
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
10
- Related documents
  11
Cisco TMS overview
12
- Web page features and layout
  13
  - Portal
    14
  - Sitemap
    15
- Cisco TMS components
  16
Setting up Cisco TMS
20
Routing
34
- Introduction to routing
  35
  - The Main participant
    36
  - Allocation
    37
- Protocols and call control
  39
  - IP
    39
  - ISDN
    39
  - How call protocols are prioritized
    39
- What infrastructure does Cisco TMS use for routing?
  41
  - MCU
    41
  - Gatekeeper
    43
  - ISDN Gateway
    44
  - Cisco Unified Communications Manager
    44
- How zones work
  45
- Setting up an IP Zone
  47
  - Setting a zone on one or more systems
    47
- Setting up an ISDN zone
  49
System management overview
52
- Supported systems
  53
  - System types supported by Cisco TMS
    53
  - System locations
    53
- How endpoints are managed by Cisco TMS
  54
  - Cisco TMS controlled
    54
  - Cisco TMSPE provisioned
    54
  - Unified CM registered
    55
  - Unmanaged endpoint
    55
  - Changing management modes
    55
- Infrastructure systems
  56
  - Booking
    56
  - Monitoring
    56
  - Software versions
    56
- Systems behind a firewall/NAT
  57
  - Booking
    57
  - Statistics and monitoring
    57
  - Software upgrades
    57
  - Phone books
    58
  - Configuration templates
    58
  - Configuration backup and restore
    58
  - System replacement
    58
- How systems are added to Cisco TMS
  59
  - Automatic discovery
    59
  - Manual addition
    59
  - Through Unified CM
    59
  - Provisioning
    60
  - Pre-registration
    60
- How Cisco TMS communicates with managed systems
  61
- How persistent settings work
  64
Adding and managing systems
65
- Setting up default system folders
  66
- Adding systems
  67
- Managing systems
  75
- Navigator
  79
  - Folder actions
    79
  - Navigating the folder tree
    80
  - Endpoints
    81
  - Cisco VCS
    87
  - Unified CM
    93
  - Cisco TelePresence Supervisor MSE 8050
    96
  - TelePresence Conductor
    100
  - MCUs and TelePresence Server
    107
  - Gateways
    113
  - Content servers and recording servers
    117
  - Unmanaged bridge
    122
  - Unmanaged endpoint
    125
  - Add Systems
    128
  - Folder and System Permissions
    131
- Ticketing Service
  133
  - Ticket statuses
    133
  - In-page system management
    133
- System Overview
  135
- Manage Dial Plan
  136
- Provisioning
  137
  - Users
    137
  - FindMe
    142
  - Devices
    144
- Configuration Backup
  145
  - Perform Backup
    145
  - Perform Restore
    145
  - Backup/Restore Activity Status
    146
- Configuration Templates
  147
- System Upgrade
  151
  - Cisco TMS endpoints
    151
  - Endpoints managed by the Provisioning Extension
    151
  - Upgrade modes
    151
  - Buttons for upgrading
    151
  - Select Software and Release Keys
    152
  - Software Manager
    153
  - System Upgrade Activity Status
    154
- Purge Systems
  155
- Event Notification Manager
  156
  - Select Event Types
    156
- System status reporting
  158
Booking
159
- Conference Basics
  160
  - What is a conference?
    160
  - What is a participant?
    160
  - What is a Video Conference Master?
    160
  - Routing and MCUs
    160
  - Port usage on MCUs
    160
  - How are conference layout options controlled?
    161
- Booking a conference
  162
- New Conference
  168
  - Basic Settings
    168
  - Advanced Settings
    169
  - Participants tab
    171
  - WebEx Details tab
    172
  - Connection Settings tab
    172
  - MCU Settings tab
    174
  - TelePresence Conductor Settings tab
    174
  - Conference Information tab
    174
  - Webex Details tab
    174
  - MCU Settings
    174
  - Cisco TelePresence Conductor Settings
    181
- List Conferences
  183
  - Editing conferences from this page
    183
  - Time zone display
    183
  - Search
    183
  - Advanced
    184
  - Search results
    185
  - View Conference
    186
- List References
  187
  - Conferences and references
    187
  - Creating a reference
    187
  - Deleting references
    187
  - Sorting references
    187
  - Searching for references
    187
- Ad Hoc Booking
  188
- Participant Templates
  190
- Conference Templates
  195
  - Editing and using a conference template
    195
Monitoring
196
- Monitoring and managing conferences
  197
  - Conference Control Center
    197
  - Graphical Monitor
    197
- Operator conferences
  199
- Conference Control Center
  200
- Graphical Monitor
  206
  - View folders and systems
    206
Creating and managing phone books
208
- Phone book basics
  209
  - The role of phone book sources
    209
  - Hierarchical phone books
    209
  - Default source and phone book
    209
  - Phone book routing
    209
- Phone book types
  210
  - Corporate directory
    210
  - Global directory
    210
  - Local directory
    210
  - Setting the phone book type for all systems
    210
- Creating a phone book
  212
  - Creating a phone book hierarchy
    212
  - Alternate way of generating phone book
    213
- Granting access to phone books
  214
  - Cisco TMS users
    214
  - Provisioning users
    214
- Setting phone books on systems
  215
- Exporting contacts to a file
  216
- Manage Phone Books
  217
  - Sources
    217
  - Access Control
    218
- Manage Phone Book Sources
  219
- Phone Book and Source Activity Status
  228
Reporting
229
- Bridge Utilization
  230
  - The reporting mechanism and logs
    230
  - Troubleshooting
    230
- Reporting basics
  231
  - Types of data
    231
  - How log purge settings affect reporting
    231
- Creating a report
  232
  - Exporting data to an Excel sheet
    233
- Using reporting templates
  234
- Call Detail Records
  236
  - What is a call detail record?
    236
  - Endpoints
    236
  - MCUs
    236
  - Gatekeeper and VCS
    236
  - Users
    237
  - TelePresence Content Servers
    237
  - Gateways
    237
- Billing Code Statistics
  238
- Conferences
  239
  - Conference Statistics
    239
  - Conference Resources
    239
  - Events
    239
  - Scheduling Interfaces
    239
  - Bridging Methods
    240
- System
  241
  - Ticket Log
    241
  - Feedback Log
    241
  - Connection Error
    241
  - System Connection
    241
  - Authentication Failure
    241
  - Boot
    241
  - FTP Audit
    242
  - Low Battery on Remote Control
    242
- Network
  243
  - Packet Loss Log
    243
  - Packet Loss Conference
    243
  - Bandwidth Usage
    243
  - Network History
    243
- Return on Investment
  244
  - Calculating ROI
    244
- CO2 Savings
  245
  - Calculating CO2 Savings
    245
Administrative Tools
246
- Configuration
  247
  - General Settings
    247
  - Network Settings
    249
  - Email Settings
    254
  - Edit Email Templates
    255
  - Conference Settings
    262
  - WebEx Settings
    268
  - Statistics Settings
    270
  - Provisioning Extension Settings
    271
  - Manage Ticket Error Levels
    273
  - Manage Event Notification Error Levels
    278
- User Administration
  279
  - Groups
    279
  - Users
    285
  - Default Groups
    287
  - Default System Permissions
    287
- Locations
  289
  - ISDN Zones
    289
  - IP Zones
    290
- Billing Codes
  292
  - Manage Billing Codes
    292
  - Billing Codes Activity Status
    293
- Diagnostics
  294
  - TMS Tickets
    294
  - Provisioning Extension Diagnostics
    294
  - Conference Diagnostics
    295
- Activity Status
  297
- Analytics Extension
  298
- TMS Server Maintenance
  299
  - Identifying a server time mismatch
    299
  - Downloading diagnostics files
    299
  - Viewing free disk space
    299
  - Viewing and managing database files and sizes
    299
  - Purging old data and logs
    300
  - TMS Redundancy
    300
  - TMS Services Status
    301
- Audit Log
  302
Cisco TMS Tools
304
- Configuration
  305
  - Database Connection Settings
    305
  - Directory Locations
    307
- Security Settings
  308
  - Encryption Key
    308
  - TLS Client Certificates
    308
  - Advanced Security Settings
    308
- Utilities
  310
  - Change User Domain
    310
  - Generate Phone Book
    310
  - Resolve Duplicate Keys
    310
- Diagnostic Tools
  312
  - SNMP Connectivity Checking Tool
    312
  - Scan Db for Encryption Key Mismatch
    312
Troubleshooting
313
- Using the logs
  314
  - Downloading log files
    314
  - Locating the logs on the server
    314
  - Log overview
    314
  - Changing the log levels
    317
  - Reading the logs
    318
- Website scenarios
  320
  - Cisco TMS does not load
    320
  - Automatic logon to the web application does not work
    321
- System scenarios
  323
- Conference scenarios
  326
  - Call does not start
    326
- Java applet scenarios
  327
- Phone book scenarios
  330
  - Phone book (Corporate Directory) errors
    330
  - Polycom endpoints do not get phone books
    330
- Reporting scenarios
  331
- Cause Codes
  334
Accessibility notice
339

Manuale Di Manutenzione

Dimensioni:

3,96 MB
Pagine:

340
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
10
- Related documents
  11
Cisco TMS overview
12
- Web page features and layout
  13
  - Portal
    15
  - Sitemap
    16
- Cisco TMS components
  17
Setting up Cisco TMS
21
Routing
35
- Introduction to routing
  36
  - The Main participant
    37
  - Allocation
    38
- Protocols and call control
  40
  - IP
    40
  - ISDN
    40
  - How call protocols are prioritized
    40
- What infrastructure does Cisco TMS use for routing?
  42
  - MCU
    42
  - Gatekeeper
    44
  - ISDN Gateway
    45
  - Cisco Unified Communications Manager
    45
- How zones work
  46
- Setting up an IP Zone
  48
  - Setting a zone on one or more systems
    48
- Setting up an ISDN zone
  50
System management overview
53
- Supported systems
  54
  - System types supported by Cisco TMS
    54
  - System locations
    54
- How endpoints are managed by Cisco TMS
  55
  - Cisco TMS controlled
    55
  - Cisco TMSPE provisioned
    55
  - Unified CM registered
    56
  - Unmanaged endpoint
    56
  - Changing management modes
    56
- Infrastructure systems
  57
  - Booking
    57
  - Monitoring
    57
  - Software versions
    57
- Systems behind a firewall/NAT
  58
  - Booking
    58
  - Statistics and monitoring
    58
  - Software upgrades
    58
  - Phone books
    59
  - Configuration templates
    59
  - Configuration backup and restore
    59
  - System replacement
    59
- How systems are added to Cisco TMS
  60
  - Automatic discovery
    60
  - Manual addition
    60
  - Through Unified CM
    60
  - Provisioning
    61
  - Pre-registration
    61
- How Cisco TMS communicates with managed systems
  62
- How persistent settings work
  65
Adding and managing systems
66
- Setting up default system folders
  67
- Adding systems
  68
- Managing systems
  76
- Navigator
  80
  - Folder actions
    80
  - Navigating the folder tree
    81
  - Endpoints
    82
  - Cisco VCS
    88
  - Unified CM
    94
  - Cisco TelePresence Supervisor MSE 8050
    97
  - TelePresence Conductor
    101
  - MCUs and TelePresence Server
    109
  - Gateways
    115
  - Content servers and recording servers
    119
  - Unmanaged bridge
    124
  - Unmanaged endpoint
    127
  - Add Systems
    130
  - Folder and System Permissions
    133
- Ticketing Service
  135
  - Ticket statuses
    135
  - In-page system management
    135
- System Overview
  137
- Manage Dial Plan
  138
- :Provisioning
  139
  - Users
    139
  - FindMe
    145
  - Devices
    146
- Configuration Backup
  147
  - Perform Backup
    147
  - Perform Restore
    147
  - Backup/Restore Activity Status
    148
- Configuration Templates
  149
- System Upgrade
  153
  - Cisco TMS endpoints
    153
  - Endpoints managed by the Provisioning Extension
    153
  - Upgrade modes
    153
  - Buttons for upgrading
    153
  - Select Software and Release Keys
    154
  - Software Manager
    155
  - System Upgrade Activity Status
    156
- Purge Systems
  157
- Event Notification Manager
  158
  - Select Event Types
    158
- System status reporting
  160
Booking
161
- Conference Basics
  162
  - What is a conference?
    162
  - What is a participant?
    162
  - What is a Video Conference Master?
    162
  - Routing and MCUs
    162
  - Port usage on MCUs
    162
  - How are conference layout options controlled?
    163
  - What is an Externally Hosted Conference?
    163
  - Email notifications
    164
- Booking a conference
  165
- New Conference
  171
  - Basic Settings
    171
  - Advanced Settings
    172
  - Participants tab
    174
  - WebEx Details tab
    175
  - Connection Settings tab
    175
  - MCU Settings tab
    177
  - TelePresence Conductor Settings tab
    177
  - Conference Information tab
    177
  - Webex Details tab
    177
  - MCU Settings
    177
  - Cisco TelePresence Conductor Settings
    184
- List Conferences
  186
  - Editing conferences from this page
    186
  - Time zone display
    186
  - Search
    186
  - Advanced
    187
  - Search results
    188
  - View Conference
    189
- List References
  190
  - Conferences and references
    190
  - Creating a reference
    190
  - Deleting references
    190
  - Sorting references
    190
  - Searching for references
    190
- Ad Hoc Booking
  191
- Participant Templates
  193
- Conference Templates
  198
  - Editing and using a conference template
    198
Monitoring
199
- Monitoring and managing conferences
  200
  - Conference Control Center
    200
  - Graphical Monitor
    200
- Operator conferences
  202
- Conference Control Center
  203
- Graphical Monitor
  209
  - View folders and systems
    209
Creating and managing phone books
211
- Phone book basics
  212
  - The role of phone book sources
    212
  - Hierarchical phone books
    212
  - Default source and phone book
    212
  - Phone book routing
    212
- Phone book types
  213
  - Corporate directory
    213
  - Global directory
    213
  - Local directory
    213
  - Setting the phone book type for all systems
    213
- Creating a phone book
  215
  - Creating a phone book hierarchy
    215
  - Alternate way of generating phone book
    216
- Granting access to phone books
  217
  - Cisco TMS users
    217
  - Provisioning users
    217
- Setting phone books on systems
  218
- Exporting contacts to a file
  219
- Manage Phone Books
  220
  - Sources
    220
  - Access Control
    221
- Manage Phone Book Sources
  222
- Phone Book and Source Activity Status
  231
Reporting
232
- Bridge Utilization
  233
  - The reporting mechanism and logs
    233
  - Troubleshooting
    233
- Reporting basics
  234
  - Types of data
    234
  - How log purge settings affect reporting
    234
- Creating a report
  235
  - Exporting data to an Excel sheet
    236
- Using reporting templates
  237
- Call Detail Records
  239
  - What is a call detail record?
    239
  - Endpoints
    239
  - MCUs
    239
  - Gatekeeper and VCS
    239
  - Users
    240
  - TelePresence Content Servers
    240
  - Gateways
    240
- Billing Code Statistics
  241
- Conferences
  242
  - Conference Statistics
    242
  - Conference Resources
    242
  - Events
    242
  - Scheduling Interfaces
    242
  - Bridging Methods
    243
- System
  244
  - Ticket Log
    244
  - Feedback Log
    244
  - Connection Error
    244
  - System Connection
    244
  - Authentication Failure
    244
  - Boot
    244
  - FTP Audit
    245
  - Low Battery on Remote Control
    245
- Network
  246
  - Packet Loss Log
    246
  - Packet Loss Conference
    246
  - Bandwidth Usage
    246
  - Network History
    246
- Return on Investment
  247
  - Calculating ROI
    247
- CO2 Savings
  248
  - Calculating CO2 Savings
    248
Administrative Tools
249
- Configuration
  250
  - General Settings
    250
  - Network Settings
    253
  - Email Settings
    257
  - Edit Email Templates
    258
  - Conference Settings
    265
  - WebEx Settings
    271
  - Statistics Settings
    273
  - Provisioning Extension Settings
    274
  - Manage Ticket Error Levels
    276
  - Manage Event Notification Error Levels
    281
- User Administration
  282
  - Groups
    282
  - Users
    288
  - Default Groups
    290
  - Default System Permissions
    290
- Locations
  292
  - ISDN Zones
    292
  - IP Zones
    293
- Billing Codes
  295
  - Manage Billing Codes
    295
  - Billing Codes Activity Status
    296
- Diagnostics
  297
  - TMS Tickets
    297
  - Provisioning Extension Diagnostics
    297
  - Conference Diagnostics
    298
- Activity Status
  300
- Analytics Extension
  301
- TMS Server Maintenance
  302
  - Identifying a server time mismatch
    302
  - Downloading diagnostics files
    302
  - Viewing free disk space
    302
  - Viewing and managing database files and sizes
    302
  - Purging old data and logs
    303
  - TMS Redundancy
    303
  - TMS Services Status
    304
- Audit Log
  305
Cisco TMS Tools
307
- Configuration
  308
  - Database Connection Settings
    308
  - Directory Locations
    310
- Security Settings
  311
  - Encryption Key
    311
  - TLS Client Certificates
    311
  - Advanced Security Settings
    311
- Utilities
  313
  - Change User Domain
    313
  - Generate Phone Book
    313
  - Resolve Duplicate Keys
    313
- Diagnostic Tools
  315
  - SNMP Connectivity Checking Tool
    315
  - Scan Db for Encryption Key Mismatch
    315
Troubleshooting
316
- Using the logs
  317
  - Downloading log files
    317
  - Locating the logs on the server
    317
  - Log overview
    317
  - Changing the log levels
    320
  - Reading the logs
    321
- Website scenarios
  323
  - Cisco TMS does not load
    323
  - Automatic logon to the web application does not work
    324
- System scenarios
  326
- Conference scenarios
  329
  - Call does not start
    329
- Java applet scenarios
  330
- Phone book scenarios
  333
  - Phone book (Corporate Directory) errors
    333
  - Polycom endpoints do not get phone books
    333
- Reporting scenarios
  334
- Cause Codes
  337
Revision History
342
Accessibility notice
343

Manuale Di Manutenzione

Dimensioni:

4,66 MB
Pagine:

344
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
2
- Related Documents
  2
Cisco TMS Overview
4
- Web Page Features and Layout
  4
  - Portal
    7
  - Sitemap
    7
- Cisco TMS Components
  7
Setting up Cisco TMS
11
Routing
21
- Introduction to Routing
  21
  - The Main Participant
    22
  - Allocation
    23
- Protocols and Call Control
  23
  - IP
    24
  - ISDN
    24
  - How Call Protocols are Prioritized
    24
- What Infrastructure Does Cisco TMS Use for Routing?
  25
  - MCU
    25
  - Gatekeeper
    27
  - ISDN Gateway
    27
  - Cisco Unified Communications Manager
    27
- How Zones Work
  28
- Setting up an IP Zone
  29
  - Setting a Zone on One or More Systems
    30
- Setting up an ISDN Zone
  31
System Management Overview
34
- Supported Systems
  34
  - System Types Supported by Cisco TMS
    34
  - System Locations
    34
- How Endpoints are Managed by Cisco TMS
  34
  - Cisco TMS Controlled
    35
  - Cisco TMSPE Provisioned
    35
  - Unified CM Registered
    35
  - Unmanaged Endpoint
    36
  - Changing Management Modes
    36
- Infrastructure Systems
  36
  - Booking
    36
  - Monitoring
    36
  - Software Versions
    36
- Systems Behind a Firewall/NAT
  37
  - Booking
    37
  - Statistics and monitoring
    37
  - Software Upgrades
    37
  - Phone Books
    37
  - Configuration Templates
    38
  - Configuration Backup and Restore
    38
  - System Replacement
    38
- How Systems are Added to Cisco TMS
  38
  - Automatic Discovery
    38
  - Manual Addition
    38
  - Through Unified CM
    39
  - Provisioning
    39
  - Pre-registration
    39
- How Cisco TMS Communicates with Managed Systems
  39
- How Persistent Settings Work
  42
Adding and Managing Systems
43
- Setting Up Default System Folders
  43
- Adding Systems
  44
- Managing Systems
  52
- Navigator
  55
  - Folder Actions
    56
  - Navigating the Folder Tree
    56
  - Endpoints
    58
  - Cisco VCS
    64
  - Unified CM
    71
  - Cisco TelePresence Supervisor MSE 8050
    74
  - TelePresence Conductor
    77
  - MCUs and TelePresence Server
    85
  - Gateways
    92
  - Content Servers and Recording Servers
    95
  - Unmanaged Bridge
    101
  - Unmanaged Endpoint
    105
  - Add Systems
    107
  - Folder and System Permissions
    110
- Ticketing Service
  111
  - Ticket Statuses
    112
  - In-page System Management
    112
- System Overview
  113
- Manage Dial Plan
  113
- :Provisioning
  114
  - Users
    114
  - FindMe
    121
  - Devices
    122
- Configuration Backup
  123
  - Perform Backup
    123
  - Perform Restore
    123
  - Backup/Restore Activity Status
    124
- Configuration Templates
  124
- System Upgrade
  128
  - Cisco TMS Endpoints
    128
  - Endpoints Managed by the Provisioning Extension
    128
  - Upgrade Modes
    128
  - Buttons for Upgrading
    128
  - Select Software and Release Keys
    129
  - Software Manager
    130
  - System Upgrade Activity Status
    131
- Purge Systems
  131
- Event Notification Manager
  131
  - Select Event Types
    132
- System Status Reporting
  133
Booking
134
- Conference Basics
  134
  - What is a Conference?
    134
  - What is a Participant?
    134
  - What is a Video Conference Master?
    134
  - Routing and MCUs
    135
  - Port Usage on MCUs
    135
  - How are Conference Layout Options Controlled?
    135
  - What is an Externally Hosted Conference?
    135
  - Email Notifications
    136
- Booking a Conference
  136
- New Conference
  141
  - Basic Settings
    141
  - Advanced Settings
    143
  - Participants Tab
    145
  - WebEx Details Tab
    146
  - Connection Settings Tab
    146
  - MCU Settings Tab
    148
  - TelePresence Conductor Settings Tab
    148
  - Conference Information Tab
    148
  - Webex Details Tab
    148
  - MCU Settings
    148
  - Cisco TelePresence Conductor Settings
    156
- List Conferences
  156
  - Editing Conferences from This Page
    156
  - Time Zone Display
    157
  - Search
    157
  - Advanced
    157
  - Search Results
    158
  - View Conference
    160
- List References
  160
  - Conferences and References
    160
  - Creating a Reference
    160
  - Deleting References
    161
  - Sorting References
    161
  - Searching for References
    161
- Ad Hoc Booking
  161
- Participant Templates
  162
- Conference Templates
  169
  - Editing and Using a Conference Template
    169
Monitoring
170
- Monitoring and Managing Conferences
  170
  - Conference Control Center
    170
  - Graphical Monitor
    171
- Operator Conferences
  171
- Conference Control Center
  172
- Graphical Monitor
  177
  - View Folders and Systems
    177
Creating and Managing Phone Books
179
- Phone Book Basics
  179
  - The Role of Phone Book Sources
    179
  - Hierarchical Phone Books
    179
  - Default Source and Phone Book
    179
  - Phone Book Routing
    180
- Phone Book Types
  180
  - Corporate Directory
    180
  - Global Directory
    180
  - Local Directory
    180
  - Setting the Phone Book Type For All Systems
    181
- Creating a Phone Book
  181
  - Creating a Phone Book Hierarchy
    182
  - Alternate Way of Generating Phone Book
    182
- Granting Access to Phone Books
  182
  - Cisco TMS Users
    182
  - Provisioning Users
    183
- Setting Phone Books on Systems
  183
- Exporting Contacts to a File
  184
- Manage Phone Books
  184
  - Sources
    184
  - Access Control
    185
- Manage Phone Book Sources
  185
- Phone Book and Source Activity Status
  194
Reporting
195
- Reporting Basics
  195
  - Types of Data
    195
  - How Log Purge Settings Affect Reporting
    195
- Creating a Report
  196
  - Exporting Data to an Excel Sheet
    198
- Using Reporting Templates
  198
- Bridge Utilization
  199
  - The Reporting Mechanism and Logs
    199
  - Troubleshooting
    200
- Call Detail Records
  200
  - What is a Call Detail Record?
    200
  - Endpoints
    200
  - MCUs
    200
  - Gatekeeper and VCS
    200
  - Users
    201
  - TelePresence Content Servers
    201
  - Gateways
    201
- Billing Code Statistics
  201
- Conferences
  201
  - Conference Statistics
    201
  - Conference Resources
    201
  - Events
    202
  - Scheduling Interfaces
    202
  - Bridging Methods
    202
- System
  203
  - Ticket Log
    203
  - Feedback Log
    203
  - Connection Error
    203
  - System Connection
    203
  - Authentication Failure
    203
  - Boot
    203
  - History
    203
Administrative Tools
204
- Configuration
  204
  - General Settings
    204
  - Network Settings
    207
  - Email Settings
    212
  - Edit Email Templates
    213
  - Conference Settings
    219
  - WebEx Settings
    225
  - Reporting Settings
    227
  - Provisioning Extension Settings
    228
  - Manage Ticket Error Levels
    230
  - Manage Event Notification Error Levels
    235
- User Administration
  235
  - Groups
    236
  - Users
    242
  - Default Groups
    246
  - Default System Permissions
    246
- Locations
  247
  - ISDN Zones
    247
  - IP Zones
    248
- Billing Codes
  249
  - Manage Billing Codes
    249
  - Billing Codes Activity Status
    251
- Diagnostics
  251
  - TMS Tickets
    251
  - Provisioning Extension Diagnostics
    251
  - Conference Diagnostics
    252
- Activity Status
  254
- Analytics Extension
  254
- TMS Server Maintenance
  254
  - Identifying a Server Time Mismatch
    254
  - Downloading Diagnostics Files
    255
  - Viewing Free Disk Space
    255
  - Viewing and Managing Database Files and Sizes
    255
  - Purging Old Data and Logs
    255
  - TMS Redundancy
    256
  - TMS Services Status
    257
- Audit Log
  257
Cisco TMS Tools
259
- Configuration
  259
  - Database Connection Settings
    259
  - Directory Locations
    261
- Security Settings
  261
  - Encryption Key
    261
  - TLS Client Certificates
    261
  - Advanced Security Settings
    262
- Utilities
  264
  - Change User Domain
    264
  - Generate Phone Book
    264
  - Resolve Duplicate Keys
    265
- Diagnostic Tools
  265
  - SNMP Connectivity Checking Tool
    265
  - Scan Db for Encryption Key Mismatch
    265
Troubleshooting
266
Revision History
286
Accessibility notice
287
Cisco Legal Information
288
Cisco Trademark
288

Manuale Di Manutenzione

Dimensioni:

3,82 MB
Pagine:

288
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
13
- Related Documents
  13
Cisco TMS Overview
15
- Web Page Features and Layout
  15
  - Portal
    18
  - Sitemap
    18
- Cisco TMS Components
  18
Setting up Cisco TMS
22
Routing
32
- Introduction to Routing
  32
  - The Main Participant
    33
  - Allocation
    34
- Protocols and Call Control
  34
  - IP
    35
  - ISDN
    35
  - How Call Protocols are Prioritized
    35
- What Infrastructure Does Cisco TMS Use for Routing?
  35
  - MCU
    35
  - Gatekeeper
    38
  - ISDN Gateway
    38
  - Cisco Unified Communications Manager
    38
- How Zones Work
  39
- Setting up an IP Zone
  40
  - Setting a Zone on One or More Systems
    41
- Setting up an ISDN Zone
  42
System Management Overview
45
- Supported Systems
  45
  - System Types Supported by Cisco TMS
    45
  - System Locations
    45
- How Endpoints are Managed by Cisco TMS
  45
  - Cisco TMS Controlled
    46
  - Cisco TMSPE Provisioned
    46
  - Unified CM Registered
    46
  - Unmanaged Endpoint
    47
  - Changing Management Modes
    47
- Infrastructure Systems
  47
  - Booking
    47
  - Monitoring
    47
  - Software Versions
    47
- Systems Behind a Firewall/NAT
  48
  - Booking
    48
  - Statistics and monitoring
    48
  - Software Upgrades
    48
  - Phone Books
    48
  - Configuration Templates
    49
  - Configuration Backup and Restore
    49
  - System Replacement
    49
- How Systems are Added to Cisco TMS
  49
  - Automatic Discovery
    49
  - Manual Addition
    50
  - Through Unified CM
    50
  - Provisioning
    50
  - Pre-registration
    50
- How Cisco TMS Communicates with Managed Systems
  50
- How Persistent Settings Work
  53
Adding and Managing Systems
54
- Setting Up Default System Folders
  54
- Adding Systems
  55
- Managing Systems
  64
- Navigator
  68
  - Folder Actions
    68
  - Navigating the Folder Tree
    69
  - Endpoints
    70
  - Cisco VCS
    76
  - Unified CM
    83
  - Cisco TelePresence Supervisor MSE 8050
    85
  - TelePresence Conductor
    89
  - Cisco Meeting Server (CMS)
    98
  - MCUs and TelePresence Server
    106
  - Gateways
    113
  - Content Servers and Recording Servers
    116
  - Unmanaged Bridge
    121
  - Unmanaged Endpoint
    125
  - Add Systems
    127
  - Folder and System Permissions
    130
- Ticketing Service
  131
  - Ticket Statuses
    132
  - In-page System Management
    132
- System Overview
  133
- Manage Dial Plan
  133
- Provisioning
  134
  - Users
    134
  - FindMe
    141
  - Devices
    143
- Configuration Backup
  143
  - Perform Backup
    143
  - Perform Restore
    143
  - Backup/Restore Activity Status
    144
- Configuration Templates
  144
- System Upgrade
  148
  - Cisco TMS Endpoints
    148
  - Endpoints Managed by the Provisioning Extension
    148
  - Upgrade Modes
    149
  - Buttons for Upgrading
    149
  - Select Software and Release Keys
    150
  - Software Manager
    150
  - System Upgrade Activity Status
    151
- Purge Systems
  151
- Event Notification Manager
  152
  - Select Event Types
    152
- System Status Reporting
  153
Booking
154
- Conference Basics
  154
  - What is a Conference?
    154
  - What is a Participant?
    154
  - What is a Video Conference Master?
    154
  - Routing and MCUs
    155
  - Port Usage on MCUs
    155
  - How are Conference Layout Options Controlled?
    155
  - What is an Externally Hosted Conference?
    155
  - Email Notifications
    156
- Booking a Conference
  156
- New Conference
  161
  - Basic Settings
    161
  - Advanced Settings
    163
  - Participants Tab
    165
  - WebEx Details Tab
    166
  - Connection Settings Tab
    166
  - MCU Settings Tab
    168
  - TelePresence Conductor Settings Tab
    168
  - Conference Information Tab
    168
  - Webex Details Tab
    168
  - MCU Settings
    168
  - Cisco TelePresence Conductor Settings
    176
- List Conferences
  176
  - Editing Conferences from This Page
    176
  - Time Zone Display
    177
  - Search
    177
  - Advanced
    177
  - Search Results
    178
  - View Conference
    180
- List References
  180
  - Conferences and References
    180
  - Creating a Reference
    180
  - Deleting References
    181
  - Sorting References
    181
  - Searching for References
    181
- Ad Hoc Booking
  181
- Participant Templates
  182
- Conference Templates
  189
  - Editing and Using a Conference Template
    189
Monitoring
190
- Monitoring and Managing Conferences
  190
  - Conference Control Center
    190
  - Graphical Monitor
    191
- Operator Conferences
  191
- Conference Control Center
  192
- Graphical Monitor
  197
  - View Folders and Systems
    197
Creating and Managing Phone Books
199
- Phone Book Basics
  199
  - The Role of Phone Book Sources
    199
  - Hierarchical Phone Books
    199
  - Default Source and Phone Book
    199
  - Phone Book Routing
    199
- Phone Book Types
  200
  - Corporate Directory
    200
  - Global Directory
    200
  - Local Directory
    200
  - Setting the Phone Book Type For All Systems
    200
- Creating a Phone Book
  201
  - Creating a Phone Book Hierarchy
    202
  - Alternate Way of Generating Phone Book
    202
- Granting Access to Phone Books
  202
  - Cisco TMS Users
    202
  - Provisioning Users
    202
- Setting Phone Books on Systems
  203
- Exporting Contacts to a File
  203
- Manage Phone Books
  204
  - Sources
    204
  - Access Control
    205
- Manage Phone Book Sources
  205
- Phone Book and Source Activity Status
  213
Reporting
214
- Reporting Basics
  214
  - Types of Data
    214
  - How Log Purge Settings Affect Reporting
    214
- Creating a Report
  214
  - Exporting Data to an Excel Sheet
    216
- Using Reporting Templates
  216
- Bridge Utilization
  217
  - The Reporting Mechanism and Logs
    217
  - Troubleshooting
    218
- Call Detail Records
  218
  - What is a Call Detail Record?
    218
  - Endpoints
    218
  - MCUs
    218
  - Gatekeeper and VCS
    218
  - Users
    219
  - TelePresence Content Servers
    219
  - Gateways
    219
- Billing Code Statistics
  219
- Conferences
  219
  - Conference Statistics
    219
  - Conference Resources
    220
  - Events
    220
  - Scheduling Interfaces
    220
  - Bridging Methods
    220
- System
  221
  - Ticket Log
    221
  - Feedback Log
    221
  - Connection Error
    221
  - System Connection
    221
  - Authentication Failure
    221
  - Boot
    221
  - History
    221
Administrative Tools
222
- Configuration
  222
  - General Settings
    222
  - Network Settings
    225
  - Email Settings
    230
  - Edit Email Templates
    231
  - Conference Settings
    236
  - WebEx Settings
    242
  - Reporting Settings
    244
  - Provisioning Extension Settings
    245
  - Manage Ticket Error Levels
    248
  - Manage Event Notification Error Levels
    253
- User Administration
  253
  - Groups
    253
  - Users
    260
  - Default Groups
    263
  - Default System Permissions
    263
- Locations
  264
  - ISDN Zones
    264
  - IP Zones
    265
- Billing Codes
  266
  - Manage Billing Codes
    266
  - Billing Codes Activity Status
    268
- Diagnostics
  268
  - TMS Tickets
    268
  - Provisioning Extension Diagnostics
    268
  - Conference Diagnostics
    269
- Activity Status
  270
- Analytics Extension
  271
- TMS Server Maintenance
  271
  - Identifying a Server Time Mismatch
    271
  - Downloading Diagnostics Files
    271
  - Viewing Free Disk Space
    271
  - Viewing and Managing Database Files and Sizes
    272
  - Purging Old Data and Logs
    272
  - TMS Redundancy
    273
  - TMS Services Status
    273
- Audit Log
  274
Cisco TMS Tools
276
- Configuration
  276
  - Database Connection Settings
    276
  - Directory Locations
    278
- Security Settings
  278
  - Encryption Key
    278
  - TLS Client Certificates
    278
  - Advanced Security Settings
    279
- Utilities
  282
  - Change User Domain
    282
  - Generate Phone Book
    282
  - Resolve Duplicate Keys
    282
- Diagnostic Tools
  283
  - SNMP Connectivity Checking Tool
    283
  - Scan Db for Encryption Key Mismatch
    283
Troubleshooting
284
Accessibility notice
304
Cisco Legal Information
305
Cisco Trademark
305

Manuale Di Manutenzione

Dimensioni:

4,59 MB
Pagine:

305
Language:

English

Apri il manuale

Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,18 MB
Pagine:

48
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
2
- Related Documents
  2
Cisco TMS Overview
4
- Web Page Features and Layout
  4
  - Portal
    7
  - Sitemap
    7
- Cisco TMS Components
  7
Setting up Cisco TMS
11
Routing
21
- Introduction to Routing
  21
  - The Main Participant
    22
  - Allocation
    23
- Protocols and Call Control
  23
  - IP
    24
  - ISDN
    24
  - How Call Protocols are Prioritized
    24
- What Infrastructure Does Cisco TMS Use for Routing?
  25
  - MCU
    25
  - Gatekeeper
    27
  - ISDN Gateway
    27
  - Cisco Unified Communications Manager
    27
- How Zones Work
  28
- Setting up an IP Zone
  29
  - Setting a Zone on One or More Systems
    30
- Setting up an ISDN Zone
  31
System Management Overview
34
- Supported Systems
  34
  - System Types Supported by Cisco TMS
    34
  - System Locations
    34
- How Endpoints are Managed by Cisco TMS
  34
  - Cisco TMS Controlled
    35
  - Cisco TMSPE Provisioned
    35
  - Unified CM Registered
    35
  - Unmanaged Endpoint
    36
  - Changing Management Modes
    36
- Infrastructure Systems
  36
  - Booking
    36
  - Monitoring
    36
  - Software Versions
    36
- Systems Behind a Firewall/NAT
  37
  - Booking
    37
  - Statistics and monitoring
    37
  - Software Upgrades
    37
  - Phone Books
    37
  - Configuration Templates
    38
  - Configuration Backup and Restore
    38
  - System Replacement
    38
- How Systems are Added to Cisco TMS
  38
  - Automatic Discovery
    38
  - Manual Addition
    39
  - Through Unified CM
    39
  - Provisioning
    39
  - Pre-registration
    39
- How Cisco TMS Communicates with Managed Systems
  39
- How Persistent Settings Work
  42
Adding and Managing Systems
43
- Setting Up Default System Folders
  43
- Adding Systems
  44
- Managing Systems
  52
- Navigator
  56
  - Folder Actions
    56
  - Navigating the Folder Tree
    57
  - Endpoints
    58
  - Cisco VCS
    64
  - Unified CM
    71
  - Cisco TelePresence Supervisor MSE 8050
    74
  - TelePresence Conductor
    77
  - MCUs and TelePresence Server
    85
  - Gateways
    92
  - Content Servers and Recording Servers
    95
  - Unmanaged Bridge
    101
  - Unmanaged Endpoint
    105
  - Add Systems
    108
  - Folder and System Permissions
    111
- Ticketing Service
  112
  - Ticket Statuses
    112
  - In-page System Management
    112
- System Overview
  114
- Manage Dial Plan
  114
- :Provisioning
  114
  - Users
    114
  - FindMe
    122
  - Devices
    124
- Configuration Backup
  124
  - Perform Backup
    124
  - Perform Restore
    124
  - Backup/Restore Activity Status
    125
- Configuration Templates
  125
- System Upgrade
  129
  - Cisco TMS Endpoints
    129
  - Endpoints Managed by the Provisioning Extension
    129
  - Upgrade Modes
    130
  - Buttons for Upgrading
    130
  - Select Software and Release Keys
    131
  - Software Manager
    131
  - System Upgrade Activity Status
    132
- Purge Systems
  132
- Event Notification Manager
  133
  - Select Event Types
    133
- System Status Reporting
  134
Booking
135
- Conference Basics
  135
  - What is a Conference?
    135
  - What is a Participant?
    135
  - What is a Video Conference Master?
    135
  - Routing and MCUs
    136
  - Port Usage on MCUs
    136
  - How are Conference Layout Options Controlled?
    136
  - What is an Externally Hosted Conference?
    136
  - Email Notifications
    137
- Booking a Conference
  137
- New Conference
  143
  - Basic Settings
    143
  - Advanced Settings
    145
  - Participants Tab
    146
  - WebEx Details Tab
    148
  - Connection Settings Tab
    148
  - MCU Settings Tab
    149
  - TelePresence Conductor Settings Tab
    149
  - Conference Information Tab
    149
  - Webex Details Tab
    150
  - MCU Settings
    150
  - Cisco TelePresence Conductor Settings
    157
- List Conferences
  158
  - Editing Conferences from This Page
    158
  - Time Zone Display
    159
  - Search
    159
  - Advanced
    159
  - Search Results
    160
  - View Conference
    162
- List References
  162
  - Conferences and References
    162
  - Creating a Reference
    163
  - Deleting References
    163
  - Sorting References
    163
  - Searching for References
    163
- Ad Hoc Booking
  163
- Participant Templates
  164
- Conference Templates
  171
  - Editing and Using a Conference Template
    171
Monitoring
172
- Monitoring and Managing Conferences
  172
  - Conference Control Center
    172
  - Graphical Monitor
    173
- Operator Conferences
  173
- Conference Control Center
  174
- Graphical Monitor
  179
  - View Folders and Systems
    179
Creating and Managing Phone Books
181
- Phone Book Basics
  181
  - The Role of Phone Book Sources
    181
  - Hierarchical Phone Books
    181
  - Default Source and Phone Book
    181
  - Phone Book Routing
    182
- Phone Book Types
  182
  - Corporate Directory
    182
  - Global Directory
    182
  - Local Directory
    182
  - Setting the Phone Book Type For All Systems
    183
- Creating a Phone Book
  183
  - Creating a Phone Book Hierarchy
    184
  - Alternate Way of Generating Phone Book
    184
- Granting Access to Phone Books
  184
  - Cisco TMS Users
    184
  - Provisioning Users
    185
- Setting Phone Books on Systems
  185
- Exporting Contacts to a File
  186
- Manage Phone Books
  186
  - Sources
    186
  - Access Control
    187
- Manage Phone Book Sources
  187
- Phone Book and Source Activity Status
  196
Reporting
197
- Reporting Basics
  197
  - Types of Data
    197
  - How Log Purge Settings Affect Reporting
    197
- Creating a Report
  198
  - Exporting Data to an Excel Sheet
    200
- Using Reporting Templates
  200
- Bridge Utilization
  201
  - The Reporting Mechanism and Logs
    201
  - Troubleshooting
    202
- Call Detail Records
  202
  - What is a Call Detail Record?
    202
  - Endpoints
    202
  - MCUs
    202
  - Gatekeeper and VCS
    202
  - Users
    203
  - TelePresence Content Servers
    203
  - Gateways
    203
- Billing Code Statistics
  203
- Conferences
  203
  - Conference Statistics
    203
  - Conference Resources
    203
  - Events
    204
  - Scheduling Interfaces
    204
  - Bridging Methods
    204
- System
  205
  - Ticket Log
    205
  - Feedback Log
    205
  - Connection Error
    205
  - System Connection
    205
  - Authentication Failure
    205
  - Boot
    205
  - History
    205
Administrative Tools
206
- Configuration
  206
  - General Settings
    206
  - Network Settings
    209
  - Email Settings
    215
  - Edit Email Templates
    216
  - Conference Settings
    220
  - WebEx Settings
    227
  - Reporting Settings
    230
  - Provisioning Extension Settings
    230
  - Manage Ticket Error Levels
    233
  - Manage Event Notification Error Levels
    238
- User Administration
  238
  - Groups
    238
  - Users
    245
  - Default Groups
    248
  - Default System Permissions
    248
- Locations
  249
  - ISDN Zones
    249
  - IP Zones
    250
- Billing Codes
  251
  - Manage Billing Codes
    251
  - Billing Codes Activity Status
    253
- Diagnostics
  253
  - TMS Tickets
    253
  - Provisioning Extension Diagnostics
    253
  - Conference Diagnostics
    254
- Activity Status
  256
- Analytics Extension
  256
- TMS Server Maintenance
  256
  - Identifying a Server Time Mismatch
    256
  - Downloading Diagnostics Files
    257
  - Viewing Free Disk Space
    257
  - Viewing and Managing Database Files and Sizes
    257
  - Purging Old Data and Logs
    257
  - TMS Redundancy
    258
  - TMS Services Status
    259
- Audit Log
  259
Cisco TMS Tools
261
- Configuration
  261
  - Database Connection Settings
    261
  - Directory Locations
    263
- Security Settings
  263
  - Encryption Key
    263
  - TLS Client Certificates
    263
  - Advanced Security Settings
    264
- Utilities
  266
  - Change User Domain
    266
  - Generate Phone Book
    266
  - Resolve Duplicate Keys
    267
- Diagnostic Tools
  267
  - SNMP Connectivity Checking Tool
    267
  - Scan Db for Encryption Key Mismatch
    267
Troubleshooting
268
Accessibility notice
289
Cisco Legal Information
290
Cisco Trademark
290

Manuale Di Manutenzione

Dimensioni:

4,13 MB
Pagine:

290
Language:

English

Apri il manuale

Manuale Di Manutenzione

Sommario

Introduction
6
- Related Documents
  6
Cisco TMS Overview
8
- Web Page Features and Layout
  8
- Cisco TMS Components
  11
Setting up Cisco TMS
15
Routing
25
System Management Overview
38
Adding and Managing Systems
47
- Setting Up Default System Folders
  47
- Adding Systems
  48
- Managing Systems
  55
- Navigator
  59
- Ticketing Service
  115
- System Overview
  117
- Manage Dial Plan
  117
- :Provisioning
  118
- Configuration Backup
  127
- Configuration Templates
  128
- System Upgrade
  132
- Purge Systems
  135
- Event Notification Manager
  136
- System Status Reporting
  137
Booking
138
- Conference Basics
  138
- Booking a Conference
  140
- New Conference
  145
- List Conferences
  160
- List References
  164
- Ad Hoc Booking
  165
- Participant Templates
  166
- Conference Templates
  173
Monitoring
174
- Monitoring and Managing Conferences
  174
- Operator Conferences
  175
- Conference Control Center
  176
- Graphical Monitor
  181
Creating and Managing Phone Books
183
- Phone Book Basics
  183
- Phone Book Types
  184
- Creating a Phone Book
  185
- Granting Access to Phone Books
  186
- Setting Phone Books on Systems
  187
- Exporting Contacts to a File
  187
- Manage Phone Books
  188
- Manage Phone Book Sources
  189
- Phone Book and Source Activity Status
  197
Reporting
198
- Reporting Basics
  198
- Creating a Report
  198
- Using Reporting Templates
  200
- Bridge Utilization
  201
- Call Detail Records
  202
- Billing Code Statistics
  203
- Conferences
  203
- System
  205
Administrative Tools
206
- Configuration
  206
- User Administration
  238
- Locations
  249
- Billing Codes
  251
- Diagnostics
  253
- Activity Status
  255
- Analytics Extension
  256
- TMS Server Maintenance
  256
- Audit Log
  259
Cisco TMS Tools
261
- Configuration
  261
- Security Settings
  263
- Utilities
  266
- Diagnostic Tools
  267
Troubleshooting
268
- Using the Logs
  268
- Website Scenarios
  273
- System Scenarios
  275
- Conference Scenarios
  278
- Java Applet Scenarios
  278
- Phone Book Scenarios
  280
- Reporting Scenarios
  281
- Cause Codes
  284
Accessibility notice
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Manuale Di Manutenzione

Dimensioni:

4,16 MB
Pagine:

289
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,12 MB
Pagine:

44
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,07 MB
Pagine:

55
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,22 MB
Pagine:

50
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,06 MB
Pagine:

55
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,03 MB
Pagine:

56
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,03 MB
Pagine:

56
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

950 KB
Pagine:

61
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

954 KB
Pagine:

61
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

944 KB
Pagine:

55
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1020 KB
Pagine:

61
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

3,34 MB
Pagine:

77
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

3,27 MB
Pagine:

69
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

3,39 MB
Pagine:

75
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,19 MB
Pagine:

42
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,28 MB
Pagine:

44
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

3,34 MB
Pagine:

75
Language:

English

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/it/manuals/1612778/

Sommario

Dimensioni:

1,6 MB
Pagine:

95
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,84 MB
Pagine:

93
Language:

English

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/it/manuals/1612769/

Sommario

Dimensioni:

1,9 MB
Pagine:

98
Language:

English

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/it/manuals/1612765/

Sommario

Dimensioni:

980 KB
Pagine:

56
Language:

English

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/it/manuals/1612762/

Sommario

Dimensioni:

747 KB
Pagine:

51
Language:

English

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/it/manuals/1612759/

Sommario

Dimensioni:

677 KB
Pagine:

27
Language:

English

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/it/manuals/1612755/

Sommario

Dimensioni:

433 KB
Pagine:

21
Language:

English

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/it/manuals/1612752/

Sommario

Dimensioni:

3,04 MB
Pagine:

47
Language:

English

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/it/manuals/1603004/

Sommario

Dimensioni:

2,63 MB
Pagine:

55
Language:

English

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/it/manuals/1612747/

Sommario

Dimensioni:

395 KB
Pagine:

25
Language:

English

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/it/manuals/1609833/

Sommario

Dimensioni:

7,74 MB
Pagine:

254
Language:

English

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/it/manuals/1709133/

Sommario

Dimensioni:

7,87 MB
Pagine:

186
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

3,5 MB
Pagine:

88
Language:

English

Apri il manuale

/it/manuals/1612724/

Sommario

Dimensioni:

3,19 MB
Pagine:

78
Language:

English

Apri il manuale

Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,67 MB
Pagine:

78
Language:

English

Apri il manuale

Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,67 MB
Pagine:

78
Language:

English

Apri il manuale

Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

901 KB
Pagine:

52
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,89 MB
Pagine:

96
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

1,68 MB
Pagine:

91
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

957 KB
Pagine:

56
Language:

English

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/it/manuals/1612466/

Sommario

Dimensioni:

739 KB
Pagine:

50
Language:

English

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Guida All'Installazione

Sommario

Guida All'Installazione

Dimensioni:

802 KB
Pagine:

52
Language:

English

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Guida Informativa

Guida Informativa

Dimensioni:

586 KB
Pagine:

3
Language:

English

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Guida Informativa

Guida Informativa

Dimensioni:

927 KB
Pagine:

4
Language:

English

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Guida Informativa

Guida Informativa

Dimensioni:

5,77 KB
Pagine:

1
Language:

English

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Guida Informativa

Guida Informativa

Dimensioni:

936 KB
Pagine:

4
Language:

English

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Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

16,6 KB
Pagine:

2
Language:

English

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Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

76,9 KB
Pagine:

33
Language:

English

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Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

815 KB
Pagine:

35
Language:

English

Apri il manuale

Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

96,6 KB
Pagine:

45
Language:

English

Apri il manuale

Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

56,9 KB
Pagine:

22
Language:

English

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Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

832 KB
Pagine:

46
Language:

English

Apri il manuale

Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

881 KB
Pagine:

72
Language:

English

Apri il manuale

Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

878 KB
Pagine:

72
Language:

English

Apri il manuale

Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

878 KB
Pagine:

72
Language:

English

Apri il manuale

Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

878 KB
Pagine:

72
Language:

English

Apri il manuale

Informazioni sulle licenze

Informazioni sulle licenze

Dimensioni:

879 KB
Pagine:

72
Language:

English

Apri il manuale

Guida Informativa

Guida Informativa

Dimensioni:

193 KB
Pagine:

3
Language:

English

Apri il manuale

Scheda Tecnica

Dimensioni:

632 KB
Pagine:

7
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

1,58 MB
Pagine:

17
Language:

English

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Guida Informativa

Guida Informativa

Dimensioni:

197 KB
Pagine:

4
Language:

English

Apri il manuale

Guida Informativa

Guida Informativa

Dimensioni:

192 KB
Pagine:

2
Language:

English

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Manuale Tecnico

Manuale Tecnico

Dimensioni:

315 KB
Pagine:

5
Language:

English

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Guida Informativa

Guida Informativa

Dimensioni:

308 KB
Pagine:

3
Language:

Français

Apri il manuale

Dimensioni:

262 KB
Pagine:

16
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

7,07 KB
Pagine:

2
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

96,9 KB
Pagine:

6
Language:

English

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Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

386 KB
Pagine:

11
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

7,05 KB
Pagine:

2
Language:

English

Apri il manuale

Dimensioni:

264 KB
Pagine:

16
Language:

English

Apri il manuale

Guida Informativa

Guida Informativa

Dimensioni:

114 KB
Pagine:

3
Language:

English

Apri il manuale

Dimensioni:

307 KB
Pagine:

20
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

7,01 KB
Pagine:

2
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

733 KB
Pagine:

7
Language:

English

Apri il manuale

Scheda Tecnica

Dimensioni:

439 KB
Pagine:

4
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

7,15 KB
Pagine:

2
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

80,3 KB
Pagine:

3
Language:

English

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Guida Informativa

Guida Informativa

Dimensioni:

176 KB
Pagine:

3
Language:

English

Apri il manuale

Dimensioni:

269 KB
Pagine:

18
Language:

English

Apri il manuale

Guida Informativa

Guida Informativa

Dimensioni:

306 KB
Pagine:

3
Language:

Français

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

7,29 KB
Pagine:

2
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

173 KB
Pagine:

2
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

455 KB
Pagine:

12
Language:

English

Apri il manuale

Manuale Tecnico

Manuale Tecnico

Dimensioni:

700 KB
Pagine:

6
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

175 KB
Pagine:

4
Language:

English

Apri il manuale

Manuale Tecnico

Manuale Tecnico

Dimensioni:

1,12 MB
Pagine:

11
Language:

English

Apri il manuale

Guida Alla Risoluzione Dei Problemi

Guida Alla Risoluzione Dei Problemi

Dimensioni:

88,3 KB
Pagine:

4
Language:

English

Apri il manuale

Scheda Tecnica

Dimensioni:

511 KB
Pagine:

7
Language:

English

Apri il manuale

Guida Informativa

Guida Informativa

Dimensioni:

312 KB
Pagine:

3
Language:

Français

Apri il manuale