Canon s520 Guide D’Installation Rapide
Troubleshooting
37
Troubleshooting Printed Output
Troubleshooting Printed Output
Troubleshooting Printed Output
Troubleshooting Printed Output
Printer tried
to print but
no ink on
paper
(continued)
to print but
no ink on
paper
(continued)
Printhead
clogged
clogged
Verify that the printhead is working properly. See “Printing a Nozzle
Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.
Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.
Printhead may
need to be
replaced
need to be
replaced
Verify that the printhead is working properly. See “Printing a Nozzle
Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.If
cleaning the printhead does not resolve the problem, contact the
Customer Care Center to replace it with a new one.
Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.If
cleaning the printhead does not resolve the problem, contact the
Customer Care Center to replace it with a new one.
Problem
Problem
Problem
Problem
Possible Cause
Possible Cause
Possible Cause
Possible Cause
Try This
Try This
Try This
Try This
Printed
colors are
incorrect
colors are
incorrect
One or more ink
tanks installed in
the wrong
position
tanks installed in
the wrong
position
Verify that each ink tank is lined up with the correct color label in the
printhead. See “Replacing Ink Tanks” on page 20. If ink tanks were
placed in the incorrect color slots in the printhead, after switching the
tanks to their correct slots, perform at least two printhead cleanings
to remove the incorrect residual colors from the printhead. For
procedures, see “Cleaning the Printhead” on page 22.
printhead. See “Replacing Ink Tanks” on page 20. If ink tanks were
placed in the incorrect color slots in the printhead, after switching the
tanks to their correct slots, perform at least two printhead cleanings
to remove the incorrect residual colors from the printhead. For
procedures, see “Cleaning the Printhead” on page 22.
Incorrect Color
Adjustment
setting
Adjustment
setting
Windows
Windows
Windows
Windows
1. On the Main
Main
Main
Main tab of the S520 Properties window, confirm
that Color Adjustment is set to Auto
Auto
Auto
Auto.
2. If Manual
Manual
Manual
Manual is set, click the Defaults
Defaults
Defaults
Defaults button on the Manual
Color Adjustment window.
Print Quality is
improperly set
improperly set
Windows
Windows
Windows
Windows
On the Main
Main
Main
Main tab of the S520 Properties window, select the
appropriate Print Quality setting: High
High
High
High, Standard
Standard
Standard
Standard, Draft
Draft
Draft
Draft or
Custom
Custom
Custom
Custom.
Mac OS
Mac OS
Mac OS
Mac OS
In the Print
Print
Print
Print dialog box, click the Manual
Manual
Manual
Manual icon, then click the
Details
Details
Details
Details button. In the Detailed Setting
Detailed Setting
Detailed Setting
Detailed Setting window, move the Print
Print
Print
Print
Quality
Quality
Quality
Quality slider to select your preferred output quality.
Incorrect media
type
type
Windows
Windows
Windows
Windows
On the Main
Main
Main
Main tab of the S520 Properties window, confirm that
the Media Type
Media Type
Media Type
Media Type selected matches the paper loaded.
Mac OS
Mac OS
Mac OS
Mac OS
In the Print
Print
Print
Print dialog box, confirm that the Media Type
Media Type
Media Type
Media Type selected
matches the paper loaded.
Print Mode is
improperly set
improperly set
Mac OS
Mac OS
Mac OS
Mac OS
In the Print
Print
Print
Print dialog box, select the appropriate Print Mode
Print Mode
Print Mode
Print Mode setting.
Problem
Problem
Problem
Problem
Possible Cause
Possible Cause
Possible Cause
Possible Cause
Try This
Try This
Try This
Try This
S520_QSG.book Page 37 Thursday, October 11, 2001 4:22 PM