Cisco Cisco Agent Desktop 8.5 Mode D'Emploi
Supervisors
February 24, 2005
5-5
Supervisors
The Supervisors window (Figure 5-3) displays a list of all the supervisors
configured in ICM. You can only view the supervisor information in Personnel
Configuration; all administration must be done through ICM.
configured in ICM. You can only view the supervisor information in Personnel
Configuration; all administration must be done through ICM.
Figure 5-3.
The Supervisors window.
X To view supervisor properties:
1. Select the supervisor from the supervisor list, and then click Properties.
The Supervisor Properties dialog box appears (Figure 5-4).
2. View the supervisor properties, and then click OK.