Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

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Supervisors
February 24, 2005
5-5
Supervisors
The Supervisors window (Figure 5-3) displays a list of all the supervisors 
configured in ICM. You can only view the supervisor information in Personnel 
Configuration; all administration must be done through ICM.
Figure 5-3.
The Supervisors window.
To view supervisor properties:
1. Select the supervisor from the supervisor list, and then click Properties.
The Supervisor Properties dialog box appears (Figure 5-4).
2. View the supervisor properties, and then click OK.