Cisco Cisco WebEx Meeting Center WBS31 Guide D’Information
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CureSeq finds its online meeting cure
Dependable, robust features provide the
right prescription for effective meetings
Friedman and one of her colleagues told CureSeq executives that
the online meeting platforms they were using were not acceptable.
the online meeting platforms they were using were not acceptable.
They described the performance issues and how they were
impacting the company’s image and its ability to communicate
effectively with clients. Friedman and her co-worker sold upper
management on WebEx as the preferred meeting tool based
on their past experience with the platform while working for a
previous employer.
effectively with clients. Friedman and her co-worker sold upper
management on WebEx as the preferred meeting tool based
on their past experience with the platform while working for a
previous employer.
They described how WebEx provided the clear audio and
document-sharing capabilities they needed to ensure flawless
meetings. “It was a pretty easy sell especially after some of the
flawed meetings that we had previously,” Friedman says.
meetings. “It was a pretty easy sell especially after some of the
flawed meetings that we had previously,” Friedman says.
Since the implementation, the issues CureSeq experienced with
previous online meeting tools have disappeared. Call quality
has improved significantly, meeting set-up times are faster, and
document sharing and review are seamless and glitch-free,
she says.
has improved significantly, meeting set-up times are faster, and
document sharing and review are seamless and glitch-free,
she says.
“We’ve had a few instances where folks have said, ‘I can hear you
so well,’” Friedman adds. “It’s the clarity. Calls are very clear and the
fact that WebEx doesn’t stutter has helped our international callers
follow along fairly quickly.”
fact that WebEx doesn’t stutter has helped our international callers
follow along fairly quickly.”
CureSeq now easily shares research and
test results with clients
Document sharing has become much less cumbersome, as well.
Users can switch easily between different applications, such as
PowerPoint or a PDF, to share information, Friedman says. They
can select an individual document or presentation from a screen-
sharing drop-down in WebEx rather than making the entire
desktop visible. This feature allows Friedman and her colleagues to
control what is viewed, ensuring privacy for company-confidential
information. She also finds the annotation tools useful. “I like the
features where you can draw on the slides,” she says. “That’s
really handy to be able to call out different points.”
Users can switch easily between different applications, such as
PowerPoint or a PDF, to share information, Friedman says. They
can select an individual document or presentation from a screen-
sharing drop-down in WebEx rather than making the entire
desktop visible. This feature allows Friedman and her colleagues to
control what is viewed, ensuring privacy for company-confidential
information. She also finds the annotation tools useful. “I like the
features where you can draw on the slides,” she says. “That’s
really handy to be able to call out different points.”