Cisco Cisco Agent Desktop 8.0 Guide De Montage
CAD 6.0(2) Installation Guide
1-18
26-July-06
Large Fault Tolerant Configuration
This configuration is a fault-tolerant version of Large Configuration. There are
instances of all the services on a secondary dedicated server that back up the
primary instances.
instances of all the services on a secondary dedicated server that back up the
primary instances.
The large fault tolerant configuration supports only up to 32 simultaneous
recordings/playbacks. To support up to 80 simultaneous recordings/playbacks,
the Recording & Playback service must be on a dedicated server.
recordings/playbacks. To support up to 80 simultaneous recordings/playbacks,
the Recording & Playback service must be on a dedicated server.
Figure 1-5.
Fault tolerant dual box onfiguration.
CTI OS
Base Services
VoIP Monitor Service
Rec & Playback Service
ICM PG
CTI OS
ICM PG
CTI OS
CTI OS
Base Services
VoIP Monitor Service
Rec & Playback Service
Active Services
Standby Services
Rec & Playback service
moved to dedicated server
(supports up to 80
simultaneous
recordings/playbacks)
Rec & Playback service
moved to dedicated server
(supports up to 80
simultaneous
recordings/playbacks)