Cisco Cisco Enterprise Chat and Email 11.5(1) Guide De Montage

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Enterprise Chat and Email Installation Guide

Create Virtual Machines from the OVA



Follow the VMWare documentation to create virtual machines from the OVA. To determine the datastore on 
which to deploy the new virtual machine, see the Cisco Packaged Contact Center Enterprise Installation 
and Upgrade Guide.

Install Microsoft Windows Server



Follow the Microsoft documentation to install Microsoft Windows Server 2012 R2. While installing, make 
sure you select the Custom: Install Windows only (advanced) option, and select Drive 0 to install 
Microsoft Windows Server.

Install VMware Tools



Follow the VMWare documentation to install the VMWare tools from the VMware vSphere Client. While 
installing, make sure you choose the Typical installation option.

Install Microsoft SQL Server



Follow the Microsoft documentation to install Microsoft SQL Server 2014 Standard Edition. Make sure the 
required features for Microsoft SQL (

) are installed on the VM and the collation settings (

are configured properly.

Mounting and Unmounting ISO Files

1.

Select the host in the vSphere client and click Configuration. Then click Storage in the left panel.

2.

Select the datastore that will hold the ISO file.

3.

Click Browse this datastore.

4.

Click the Upload icon and select Upload file.

5.

Browse to the location on your local drive where you saved the ISO file, and upload the ISO to the datastore.

1.

Right-click the VM in the vSphere client and select Edit virtual machine settings.

2.

Click Hardware and select CD|DVD Drive 1.

3.

Check Connect at power on (Device status panel upper right).

4.

Click the Datastore ISO File radio button and then click Browse.

5.

Navigate to the data store where you uploaded the file.

6.

Select the ISO.