Cisco Cisco Enterprise Chat and Email 11.5(1) Guide De Montage

Pre-Installation Tasks

13

1.

Right-click the VM in the vSphere client and select Edit virtual machine settings.

2.

Click Hardware and select CD|DVD Drive 1.

3.

In the Device status panel, uncheck Connect at power on. 

ECE cannot be installed on machines where Microsoft Loopback Adapter is configured. Before you proceed 
with the installation, disable Loopback Adapter configuration on all machines in the deployment.

Skip this section if the machines in the configuration do not use the Loopback Adapter.

1.

Go to Start > Control Panel.

2.

In the Control Panel window, click Hardware.

3.

In the Devices and Printers section, click the Device Manager link.

4.

In the Device Manager window, go to Network adapters and locate Microsoft Loopback Adapter.

5.

Right-click Microsoft Loopback Adapter and select Disable.

These tasks must be completed in all configurations in which components are installed on more than one 
physical machine.

1.

Ensure that both the machines are either assigned static IP addresses, or in cases where the IP address is 
assigned dynamically, are set to renew the same IP address upon lease expiration.

2.

Ensure that all the required inbound and outbound ports that need to be opened for the flow of requests 
between the various components have been opened before you begin the installation. For details, see the 

.

3.

For ECE server, the 

nslookup

 of the IP addresses should map to the fully qualified domain names of the 

servers. Similarly, the 

nslookup

 of the fully qualified domain names should map to the IP addresses of 

those servers.

4.

Ensure that the system clocks of all the machines are synchronized.