Cisco Cisco Agent Desktop 8.5 Mode D'Emploi

In order to be able to use all of Supervisor Desktop’s functionality, 

you must first log into Agent Desktop.

X To start Supervisor Desktop:

1. Choose Start > Programs > Cisco > Desktop > Supervisor.

The login dialog box appears (see 

2. Enter your Supervisor Desktop ID and password in the appropriate fields, 

and then click OK or press Enter.

Supervisor Desktop remembers your ID the first time you log in. It 

is automatically entered into the ID field the next time you log in. If you 
share a computer with another supervisor, check the ID field to make sure 
it contains your ID and not someone else’s.

While Agent Desktop and Supervisor Desktop IDs are the same, 

your passwords may differ. Consult your system administrator if you have 
problems logging into either application.

Your password should remain confidential. If it becomes known, follow these 
steps to change it. 

X To change your password:

1. From the menu bar, choose File > Change Password.