Cisco Cisco Agent Desktop 8.5 Mode D'Emploi

Supervisor Desktop has a number of features which aid accessibility by 
vision-impaired users. They are:

■

Follows Windows settings for screen resolution and color/contrast 
settings

■

Screen reader-compatible tool tips for all controls

■

Screen reader-compatible shortcut keys for navigating the application and 
toolbar (see 

 and 

)

■

Screen reader-compatible non-scrolling Team Performance Messages 
(TPMs) (see 

)

Shortcut keys are available to navigate the Supervisor Desktop interface. The 
shortcut keys are:

Ctrl-H

Selects and drops down the Team Selection List.

Ctrl-T

Selects the Team View pane.

Ctrl-G

Selects the upper left cell in the Data View pane.

Alt-M

Positions the cursor in the message field in the Team 
Performance Message pane.

Alt-T

Clicks the Start button in the Team Performance Message 
pane.

Alt-O

Clicks the Stop button in the Team Performance Message 
pane.

Alt-R

Selects the Reports menu from the menu bar.

Alt-E

In the Team Reports window, selects and drops down the 
Reports selection list.

Alt-S

In the Team Reports window, selects the upper left cell in the 
report display pane.