HP color laserjet 4500 Manuel D’Utilisation
26
Chapter 1 Troubleshooting control panel messages
EN
13.XX Jam
alternates with
CHECK MIDDLE FRONT DOORS
Media is jammed in the transfer belt area or media is not picking.
1
Open the ITB drawer and remove any jammed media.
2
Check for media between the transfer roller and the fusing
assembly.
assembly.
13.XX Jam
alternates with
CHECK FRONT DUPLEX DRAWER
Media is jammed in the front duplexing area.
l
Open the duplex drawer and remove any jammed media.
13.0 Jams (4500)
13.1 Jams (4550)
13.1 Jams (4550)
1
Check to see if the white plastic tabs (located inside the front of the
trays under the separation tabs) have fallen off in Tray 2 or Tray 3.
(Note the position of the springs.)
trays under the separation tabs) have fallen off in Tray 2 or Tray 3.
(Note the position of the springs.)
2
Make sure that the correct media is loaded properly in Tray 3, and
that it is not overloaded.
that it is not overloaded.
3
Make sure that the two shipping locks have been removed from the
back of Tray 3.
back of Tray 3.
4
Inspect the pick-up rollers for Tray 2; the flat side of the “D” on the
rollers should be parallel to the paper.
rollers should be parallel to the paper.
5
Make sure that the roller spring underneath the front of Tray 2 is
secure.
secure.