Toshiba estudio 3510c Manuel D’Utilisation

Remote Scan Driver Errors    139

This chapter describes the most common Remote Scan driver errors and provides steps to 
resolve the conditions. If the problem persists after you have followed all of the steps, make sure 
to note the name of the application you were using, what you were trying to do, and any error 
messages — and then contact a authorized dealer for further assistance.

Please refer to the README file for Remote Scan driver about the problems that are not 
described here.

Refer to the corrective action for the following error conditions.

Cannot find this equipment using the Local Discovery or Network Discovery feature.

Confirm the following statements:

y

The equipment and your computer is correctly connected to the TCP/IP network.

y

The default gateway setting is correctly set up if the equipment is connected to a different 
subnet.

The Local Discovery finds the device, but you cannot connect to it.

1. Make sure Microsoft Internet Explorer 5.5 or later is installed.
2. Make sure the Proxy settings on the Microsoft Internet Explorer have been set correctly so 

that it can connect to the device.

3. Make sure Microsoft Internet Explorer is not in the off-line mode.  If it is in off-line mode, 

change it to the on-line mode.

4. Make sure that you connect to the equipment.

It also fails to connect to the device when too many computers connect to the device at the 
same time.  Please try again later.

Cannot acquire a document using the Remote Scan driver.