Konica Minolta pi6000 00-gb Manuel D’Utilisation
12
Troubleshooting
12-4
Pi6000
Error List
In case of an error, the message “A problem occurred in the external
expansion section (trouble code)” will appear on the control panel of the
Di620.
expansion section (trouble code)” will appear on the control panel of the
Di620.
The meaning of each trouble code is given in the table below. When an
error occurs, refer to the table and take the suggested corrective actions.
error occurs, refer to the table and take the suggested corrective actions.
Code
Description
Action
C1810
ROM check sum error
Turn off the power and turn it on again.
If the error still appears, contact the
nearest Minolta-authorized service
facility.
If the error still appears, contact the
nearest Minolta-authorized service
facility.
C1811
RAM Read/Write check error
C1812
EEPROM check error
C1813
PS ROM check sum error
C1820
Memory overflow error
Divide the document or decrease the
number of pages. Simplify the
document if it is a complex graphic
document.
number of pages. Simplify the
document if it is a complex graphic
document.
C18A0
Image adapt processing error
Divide the document or decrease the
number of pages. Simplify the
document if it is a complex graphic
document.
number of pages. Simplify the
document if it is a complex graphic
document.
C18A1
BI-CEN buffer overflow error
Set bi-directional transmission to Off or
increase the buffer size.
increase the buffer size.
C1830
Network board error
Turn off the power and turn it on again.
If the error still appears, contact the
nearest Minolta-authorized service
facility.
If the error still appears, contact the
nearest Minolta-authorized service
facility.
C1831
Network board I/F communication error
C1840
Transmission error
Turn on the copier power again.
C1841
There was a time-out error in the host
PC.
PC.
Increase the time-out value in the
"Parallel" menu of the Setting Utility in
the DOS Remote Panel.
"Parallel" menu of the Setting Utility in
the DOS Remote Panel.
C1842
With the Di620 Administrator Mode
enabled, a print job was attempted
without entering the account number
into the printer driver.
enabled, a print job was attempted
without entering the account number
into the printer driver.
Input the correct account number in the
driver.
driver.
With the Di620 Administrator Mode
enabled, a print job was attempted
using the wrong account number
entered into the printer driver.
enabled, a print job was attempted
using the wrong account number
entered into the printer driver.
Input the correct account number in the
driver.
driver.
With the Di620 Administrator Mode
enabled, a print job was attempted
when the account copy limit has
already been reached.
enabled, a print job was attempted
when the account copy limit has
already been reached.
Consult the copier administrator.
The paper tray designated for recycled
paper was selected for duplex printing.
paper was selected for duplex printing.
Select another paper tray or change the
Special Paper Setting of the current
tray to normal paper.
Special Paper Setting of the current
tray to normal paper.