Broadcom Corporation BRCM1005-D Manuel D’Utilisation

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Solving Problems
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General Program Problems
Fill out the 
 as you complete these checks.
A program crashes
 
NOTE: Software usually 
includes installation 
instructions in its 
documentation or on a 
floppy disk or CD.
A program stops responding
 
A solid blue screen appears
S
E E
 
THE
 
S O F T W A R E
 
DO C U ME N T AT IO N
— Many software manufacturers 
maintain websites with information that may help you solve the problem. Ensure 
that you properly installed and configured the program. Reinstall the program if 
necessary.
E
ND
 
THE
 
P RO G R A M
1
Simultaneously press 
 
 
.
2
Click the Applications tab, and then select the program that is no longer 
responding. 
3
 Click End Task. 
T
UR N
 
T H E
 
C O M P UT E R
 
O F F
— If the computer does not respond to a 
keystroke or a proper shutdown, press the power button until the computer turns 
off. Press the power button again to restart the computer. 
Windows XP
The computer restarts.
Windows 2000
The solid blue screen appears because you were not able to perform a proper 
Windows shutdown. ScanDisk automatically runs during the start-up process. 
Follow the instructions on the screen.