Broadcom Corporation BRCM1005-D Manuel D’Utilisation
Solving Problems
127
FILE LOCATION: S:\SYSTEMS\Pebble\UG\A00\English\problems.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 1 / 2 9 / 0 3 – F O R P R O O F O N LY
General Program Problems
Fill out the
as you complete these checks.
A program crashes
NOTE: Software usually
includes installation
instructions in its
documentation or on a
floppy disk or CD.
instructions in its
documentation or on a
floppy disk or CD.
A program stops responding
A solid blue screen appears
S
E E
THE
S O F T W A R E
DO C U ME N T AT IO N
— Many software manufacturers
maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.
E
ND
THE
P RO G R A M
1
Simultaneously press
.
2
Click the Applications tab, and then select the program that is no longer
responding.
3
Click End Task.
T
UR N
T H E
C O M P UT E R
O F F
— If the computer does not respond to a
keystroke or a proper shutdown, press the power button until the computer turns
off. Press the power button again to restart the computer.
Windows XP
The computer restarts.
Windows 2000
The solid blue screen appears because you were not able to perform a proper
Windows XP
The computer restarts.
Windows 2000
The solid blue screen appears because you were not able to perform a proper
Windows shutdown. ScanDisk automatically runs during the start-up process.
Follow the instructions on the screen.