Broadcom Corporation BRCM1020 Manuel D’Utilisation
Troubleshooting
107
Problems writing to a CD-RW, DVD+/-RW, or BD-RE drive
C
LOSE
OTHER
PROGRAMS
—
CD-RW, DVD+/-RW, and BD-RE drives must
receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before you write to the drive.
error occurs. Try closing all programs before you write to the drive.
T
URN
OFF
S
LEEP
STATE
IN
W
INDOWS
BEFORE
WRITING
TO
A
C D / D V D / B D
DISC
—
state.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
See the help files for your CD,
DVD, or BD creation software.
The drive tray cannot eject
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front
2 Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3 Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
•
Ensure that the sound is not caused by the program that is running.
•
Ensure that the disc is inserted properly.
Hard drive problems
A
LLOW
THE
COMPUTER
TO
COOL
BEFORE
TURNING
IT
ON
—
A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
return to room temperature before turning it on.
R
UN
C
HECK
D
ISK
—
1 Click Start
→ Computer.
2 Right-click Local Disk (C:).
3 Click Properties→ Tools→ Check Now.
3 Click Properties→ Tools→ Check Now.
NOTE:
The
User Account Control window may appear. If you are an
administrator on the computer, click
Continue; otherwise, contact your
administrator to continue the desired action.
4 Click to check Scan for and attempt recovery of bad sectors, and then
click
Start.