Broadcom Corporation BRCM1020 Manuel D’Utilisation

118

Troubleshooting

A solid blue screen appears

URN

THE

COMPUTER

OFF

—

If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.

Dell MediaDirect problems

HECK

THE

ELL

EDIA

IRECT

HELP

FILE

FOR

INFORMATION

—

Use the Help

menu to access Dell MediaDirect Help.

PLAY

MOVIES

WITH

ELL

EDIA

IRECT

YOU

MUST

HAVE

D V D

DRIVE

AND

THE

ELL

D V D P

LAYER

—

If you purchased a DVD drive with your computer,

this software should already be installed.

IDEO

UALITY

PROBLEMS

—

Turn off the Use Hardware Acceleration option.

This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.

ANNOT

PLAY

SOME

MEDIA

FILES

—

Because Dell MediaDirect provides access

to media files outside the Windows operating system environment, access to
licensed content is restricted. Licensed content is digital content that has
Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot
be played. Licensed music and video files have a lock icon next to them. You
can access licensed files in the Windows operating system environment.

DJUSTING

THE

COLOR

SETTINGS

FOR

MOVIES

THAT

CONTAIN

SCENES

THAT

ARE

TOO

DARK

TOO

BRIGHT

—

Click EagleVision to use a video enhancement

technology that detects video content and dynamically adjusts the
brightness/contrast/saturation ratios.

NOTICE:

You cannot reinstall the Dell MediaDirect feature if you voluntarily

reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on
page 163).