Vocera Communications B3000N Manuel D’Utilisation
BASIC CALLING
44
VOCERA BADGE USER GUIDE
To end a call:
Press the Call button.
Using Buttons to Answer "Yes" or "No"
When a Genie prompt requires a "yes" or "no" answer (for example, to confirm that you want to
send a message), you can say your response or you can press a button to respond.
send a message), you can say your response or you can press a button to respond.
To answer Yes:
Press the Call button.
To answer No:
Press the Hold/DND button.
Call Waiting
If you hear a call-waiting tone during a call, it means that someone is trying to call you. The name
of the person calling you will flash on your badge or phone display.
of the person calling you will flash on your badge or phone display.
To accept a waiting call:
1. Press the Call button.
Vocera puts the first call on hold and connects the second call.
2. When you are done speaking, press the Call button again.
Vocera ends the second call and returns to the original call.
To refuse a waiting call:
Do either of the following:
• Press the Hold/DND button.
• Ignore it.
• Press the Hold/DND button.
• Ignore it.
If possible, use the DND button to refuse the call and cancel the call waiting tone
immediately.
immediately.
Vocera treats the second call as an unanswered call. The caller is either prompted to leave
a message or forwarded to a destination you have chosen. See
a message or forwarded to a destination you have chosen. See
page 52.
Putting a Caller on Hold and Releasing the Hold
When a call is on hold, you can press the Call button, and then call another badge or phone,
send a message, or give the Genie any other authorized command when the Genie answers.
send a message, or give the Genie any other authorized command when the Genie answers.
Note:
If you put a call on hold on a Vocera smartphone, you cannot use the keypad to dial an extension
to place another call. However, you can press the Call button and use a Genie command ("Dial
extension" or "Dial an outside number") to dial a number.
If you put a call on hold on a Vocera smartphone, you cannot use the keypad to dial an extension
to place another call. However, you can press the Call button and use a Genie command ("Dial
extension" or "Dial an outside number") to dial a number.
To put a badge call on hold:
Press the Hold/DND button on the top of the badge.
The indicator light on the Hold/DND button blinks.
The indicator light on the Hold/DND button blinks.
To reconnect to a call on hold:
Press the Hold/DND button again.
On the badge, the indicator light on the Hold/DND button stops blinking. On the smartphone,
the DND icon disappears from the top of the screen.
On the badge, the indicator light on the Hold/DND button stops blinking. On the smartphone,
the DND icon disappears from the top of the screen.