Vocera Communications B3000N Manuel D’Utilisation
ADVANCED COMMANDS
53
VOCERA BADGE USER GUIDE
Action
Recommended Voice Commands
Alternative Forms
Find out who called or left
a message while you were
unavailable (if you have Missed
Call Notification turned off)
Who called?
Who called me?
Find out who is logged in to the
badge or phone
Who am I logged in as?
Who am I?
Find out the current time and
date
What time is it?
Issuing Urgent Commands
If the system administrator has granted you the required permission on the Vocera server, you
can issue an Urgent command that automatically breaks through to all recipients, regardless of
what they are doing at the time.
can issue an Urgent command that automatically breaks through to all recipients, regardless of
what they are doing at the time.
You can make any of the following commands urgent:
• Call
• Broadcast
• Conference
• Invite
• Broadcast
• Conference
• Invite
Urgent commands are powerful—they break through to recipients even if they are in Do Not
Disturb mode, are blocking calls, are forwarding all their calls, or are in the middle of another call
or three-way conference. The badge or phone announces an urgent call or broadcast with a
special ring tone, and it is automatically answered, even if the recipient has auto-answering turned
off. See
Disturb mode, are blocking calls, are forwarding all their calls, or are in the middle of another call
or three-way conference. The badge or phone announces an urgent call or broadcast with a
special ring tone, and it is automatically answered, even if the recipient has auto-answering turned
off. See
on page 47.
The following table shows you how to issue urgent commands.
Action
Recommended Voice Commands
Alternative Forms
Place an urgent call *
Urgently call Yukio Nakamura.
Urgent call to Yukio Nakamura.
Urgent call Yukio Nakamura.
Urgent call Yukio Nakamura.
Issue an urgent broadcast *
Urgently broadcast to Managers.
Urgent broadcast to Managers.
Initiate an urgent three-way
conference call. *
Urgently conference James Madison and
Mary Lamb.
Urgent conference James
Madison and Mary Lamb.
Urgently add another party to a
call *
Press the Hold/DND button to put your
call on hold. Press the Call button to
summon the Genie and say either of the
following:
•
•
Urgently invite Robin Hood.
•
Urgently call Robin Hood.
Urgent invite Robin Hood.
Urgent call Robin Hood.
Urgent call Robin Hood.
Dialing a Phone Number to Urgently Broadcast to a Group
Using a Vocera Smartphone, a user can dial the prefix for urgent broadcasts (666 by default)
followed by a group's telephone extension to make an urgent broadcast to a group of Vocera
users. This DTMF method of initiating an urgent broadcast is faster and it bypasses the Genie,
thus avoiding potential speech recognition problems. This feature is also available if you access
the Genie from a standard phone (instead of a Vocera Smartphone) by calling the Vocera hunt
number.
followed by a group's telephone extension to make an urgent broadcast to a group of Vocera
users. This DTMF method of initiating an urgent broadcast is faster and it bypasses the Genie,
thus avoiding potential speech recognition problems. This feature is also available if you access
the Genie from a standard phone (instead of a Vocera Smartphone) by calling the Vocera hunt
number.
For example, if the prefix for urgent broadcasts is 666 and the extension for the Charge Nurse
group is 5800, you could send an urgent broadcast to the Charge Nurse group by dialing
group is 5800, you could send an urgent broadcast to the Charge Nurse group by dialing
6665800
and then pressing
.
Note:
The prefix for urgent broadcasts is configurable. Check with your Vocera administrator for the
prefix used by your Vocera system.
The prefix for urgent broadcasts is configurable. Check with your Vocera administrator for the
prefix used by your Vocera system.