Vocera Communications B3000N Manuel D’Utilisation
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VOCERA BADGE USER GUIDE
Using Vocera Access Anywhere
Version: Vocera 4.1 GA or later
If the Vocera SIP Telephony Gateway is installed with your system, you can use a standard phone
to call the Vocera hunt number to direct the call to any Vocera user, group, or Address Book
entry. This chapter describes how to access the Genie from a standard phone and use many of
the same voice commands available from a Vocera badge or a smartphone.
to call the Vocera hunt number to direct the call to any Vocera user, group, or Address Book
entry. This chapter describes how to access the Genie from a standard phone and use many of
the same voice commands available from a Vocera badge or a smartphone.
Types of Access to the Genie
When you use a phone to call the Vocera hunt number for a site, there are two types of access:
Access Type
Call this Hunt Group Number
Description
Guest Access
Guest Access number
Callers can interact with the Genie to place a
call. They are not identified to the called person
and cannot issue voice commands. This type of
access requires no additional configuration or user
licenses, and it is the same type of access that
existed prior to Vocera 4.1.
Direct Access
Direct Access number (SIP or
ISDN PRI only)
or
Guest Access number. Once
or
Guest Access number. Once
connected, press the star (*)
key to switch to direct access
mode.
Once callers are authenticated, either by Caller
ID or by name and password, they have full
permission to access the Genie to issue Vocera
commands. This type of access requires
additional configuration and a Vocera Access
Anywhere user license.
Software and Configuration Requirements
To access the Genie from a phone, your Vocera system must meet these software and
configuration requirements:
configuration requirements:
• The Vocera Telephony Solution Software must be installed on your system.
• The Vocera system must have a license key that allows users to access the Genie from a
• The Vocera system must have a license key that allows users to access the Genie from a
phone.
• To use Caller ID to authenticate users, users must be members of groups that have been
granted the following permission:
• Access Vocera Anywhere Using Caller ID
Note: Caller ID is supported only when your Vocera system has a digital or IP connection to
the PBX, you have selected an ISDN or SIP signaling protocol, and Calling and Called Party
Information is enabled on the PBX.
the PBX, you have selected an ISDN or SIP signaling protocol, and Calling and Called Party
Information is enabled on the PBX.
• User profiles must be enabled for Vocera Access Anywhere and must be properly configured
with phone numbers or a phone password to allow authentication.