Vocera Communications B3000N Manuel D’Utilisation
USING VOCERA ACCESS ANYWHERE
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VOCERA BADGE USER GUIDE
Announcements for Calls from a Phone
Assuming call announcements have been enabled on the Vocera system (they are enabled by
default), the user authentication required to access the Genie from a phone allows the Vocera
Server to provide helpful information to the user you are calling.
default), the user authentication required to access the Genie from a phone allows the Vocera
Server to provide helpful information to the user you are calling.
When you call a user by dialing the Guest Access number, the Genie asks the recipient, “Can you
take a call?” However, when you initiate a Genie session from a phone and call a user, the Genie
announces your name to the recipient.
take a call?” However, when you initiate a Genie session from a phone and call a user, the Genie
announces your name to the recipient.
Commands Not Supported from a Phone
This section describes the Vocera voice commands that are not supported while you are
accessing the Genie from a phone. If you try to use an unsupported command, the Genie will
respond, “I'm sorry. The command is available only from a badge.”
accessing the Genie from a phone. If you try to use an unsupported command, the Genie will
respond, “I'm sorry. The command is available only from a badge.”
Category
Command
Log in and out
Log me in as John Smith
Log me out
Log me out
Locate Users and Groups
Where am I?
Where is the nearest member of Tech Support?
Where is the closest member of Tech Support?
Locate nearest member of Tech Support?
Locate closest member of Tech Support?
Where is the nearest member of Tech Support?
Where is the closest member of Tech Support?
Locate nearest member of Tech Support?
Locate closest member of Tech Support?
Assign Access Points to Locations Begin tour
End tour
Assign location
Assign location
Miscellaneous
Turn Auto Answer on
Turn Auto Answer off
Turn Announce Through Speaker on
Turn Announce Through Speaker off
Turn Auto Answer off
Turn Announce Through Speaker on
Turn Announce Through Speaker off
Other Functionality Not Supported on a Phone
In addition to voice commands that are not supported from a phone, there are other limitations to
Vocera functionality when you access the Genie from a phone:
Vocera functionality when you access the Genie from a phone:
• To receive a call on your phone that would normally be received on your badge, you must
have forwarding enabled in your Vocera user profile.
• When you receive a call on your phone you cannot access the Genie to perform Vocera
commands, such as transferring the call to another user.
• You cannot receive calls made to a group you belong to even if forwarding is enabled for the
group.
• Although you can use a phone to access the Genie to initiate a broadcast, you cannot receive
a broadcast on a phone.
• You cannot participate in push-to-talk conference groups. However, you can use voice
commands to join or leave a conference, find out what conference you are in, and find out
who is in your conference or any conference.
who is in your conference or any conference.
• You cannot initiate an emergency broadcast by pressing the 1 key twice.
• You cannot put your phone in Do Not Disturb mode.
• You can press keys on your phone to send DTMF tones to navigate IVR trees, but the 1
• You cannot put your phone in Do Not Disturb mode.
• You can press keys on your phone to send DTMF tones to navigate IVR trees, but the 1
and 2 keys cannot be used for touch tone responses because they are used as Yes and No
buttons. You cannot put the phone in touch tone mode to say touch tone responses.
buttons. You cannot put the phone in touch tone mode to say touch tone responses.