Wacom DTK-1300 Manuel D’Utilisation
Contents
Index
Contents
56
Index
56
DISPLAY TROUBLESHOOTING
If you encounter problems with the display portion of the interactive pen display, refer to the following
tables. Your problem may be described here and you can try the solution offered. For more information
about color issues, see the documentation that came with your operating system or applications.
tables. Your problem may be described here and you can try the solution offered. For more information
about color issues, see the documentation that came with your operating system or applications.
General display problems
VGA problems
VGA problems
GENERAL DISPLAY PROBLEMS
No display. The status LED
does not light.
does not light.
•
Verify that the AC power cable is connected, and that the pen
display is turned on.
display is turned on.
•
In the Wacom Display Settings dialog, adjust the contrast and
brightness controls, or choose A
brightness controls, or choose A
DVANCED
and then F
ACTORY
R
ESET
to return the pen display to its original settings.
The status LED is blinking.
•
Your computer may be in a power management mode. Touch the
pen tip to the screen, move the mouse, or depress any key on your
keyboard.
pen tip to the screen, move the mouse, or depress any key on your
keyboard.
•
Turn off both your computer and the pen display. Check the video
cable for bent or broken connector pins. Then properly connect the
video cable and turn on the pen display and your computer.
cable for bent or broken connector pins. Then properly connect the
video cable and turn on the pen display and your computer.
•
Verify that the video card and cable are properly installed.
A ‘cable disconnect go to
power save’ message appears
briefly on the screen.
power save’ message appears
briefly on the screen.
•
Check that your computer is turned on.
•
Verify that you are using the video cable that came with the pen
display.
display.
•
Check that the video cable is fully connected.
•
Turn off both your computer and the pen display. Check the video
cable and any video adapters for bent or broken connector pins.
Then properly connect the video cable and any necessary
adapters.
cable and any video adapters for bent or broken connector pins.
Then properly connect the video cable and any necessary
adapters.
An ‘out of range’ message
appears briefly on the screen.
appears briefly on the screen.
•
The input signal frequency is incorrectly set or not compatible with
the pen display. Set the refresh rate to a vertical frequency that is
compatible with your pen display. If your video card driver supports
adjustment of the horizontal frequency, make sure it is also set to a
compatible value. See the IPI for frequency range details.
the pen display. Set the refresh rate to a vertical frequency that is
compatible with your pen display. If your video card driver supports
adjustment of the horizontal frequency, make sure it is also set to a
compatible value. See the IPI for frequency range details.
•
The resolution or refresh rate is set too high. See the IPI for details
about the maximum (native) resolution, refresh rate, and other
resolution sizes that can be used with your pen display.
about the maximum (native) resolution, refresh rate, and other
resolution sizes that can be used with your pen display.
•
Set the display properties to detect plug and play monitors.
A ‘set refresh range’ message
appears briefly on the screen.
appears briefly on the screen.
•
Set the refresh rate to a vertical frequency that is compatible with
your pen display. See the IPI for frequency range details.
your pen display. See the IPI for frequency range details.
The image appears multiple
times on the display.
times on the display.
Do not extend the video cable or use an input selector switch box.