ZyXEL Communications Corporation WAP7205 Manuel D’Utilisation

Page de 83
Chapter 11 Troubleshooting
WAP7205 User’s Guide
62
6
If the problem continues, contact the vendor.
11.2  WAP7205 Access and Login
I forgot the password.
1
The default password is 
the default Wi-Fi key for the admin user account
.
2
If this does not work, you have to reset the device to its factory defaults. See 
.
I cannot see or access the Login screen in the Web Configurator.
1
Make sure you are using the correct address.
• The default web address (URL) of the WAP7205 is http://zyxelsetup (for Windows) or http://
zyxelsetup.local (for Mac).
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick 
Start Guide. 
3
Make sure your Internet browser does not block pop-up windows and has JavaScript and Java 
enabled.
4
Reset the device to its factory defaults, and try to access the WAP7205 with the default address.
5
If the problem continues, contact the network administrator or vendor, or try one of the advanced 
suggestions.
Advanced Suggestions
• If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port.
I can see the Login screen, but I cannot log in to the WAP7205.
1
Make sure you have entered the password correctly. The default password is 
the default Wi-Fi key for the 
admin user account
2
This can happen when you fail to log out properly from your last session. Try logging in again after 5 
minutes.
3
Disconnect and re-connect the WAP7205. 
4
If this does not work, you have to reset the device to its factory defaults. See 
.