TransCore 05716 Manuel D’Utilisation
9-3
Chapter 9
Troubleshooting and Maintenance
This chapter contains information for troubleshooting a Multiprotocol
Rail Reader (MPRR) and performing minimal maintenance checks. It also
includes information for returning products for repair, obtaining support,
and contact information for providing feedback and suggestions to
TransCore.
Rail Reader (MPRR) and performing minimal maintenance checks. It also
includes information for returning products for repair, obtaining support,
and contact information for providing feedback and suggestions to
TransCore.
Error Messages
The MPRR transmits an error message if a command received from the host is not a
recognized command or if information supplied with the command is not correct. The
reader sends this message to diagnostic commands if the reader fails the specified test.
recognized command or if information supplied with the command is not correct. The
reader sends this message to diagnostic commands if the reader fails the specified test.
contains a list of error messages.
Table 9-1 Error Messages
Error
Message
Description
Corrective Action
Error06
NVRAM parameters have been lost. The
MPRR will not function properly because
the RF section is shut off until the
frequency is reset.
MPRR will not function properly because
the RF section is shut off until the
frequency is reset.
Reset the frequency using command
#
647XXX
.
Error07
The RF phase locked loop (PLL) has lost
lock and is unable to operate at its
intended frequency. RF output is disabled
while the MPRR attempts to reset the PLL.
lock and is unable to operate at its
intended frequency. RF output is disabled
while the MPRR attempts to reset the PLL.
for instructions.
Error08
The RF PLL has successfully regained
lock and has been reset to its proper
operating frequency. The RF section is
returned to its state prior to losing lock
(enabled/disabled).
lock and has been reset to its proper
operating frequency. The RF section is
returned to its state prior to losing lock
(enabled/disabled).
Error08
will only be
issued after
Error07
has been issued.
No action necessary; the previous error
has been corrected.
has been corrected.
ErrorRF1
Warning message that the RF board did
not return an update acknowledge signal
not return an update acknowledge signal
If the reader indicates a single
ErrorRF1
event and recovers from the error, no
corrective action is required. You may want
to track this error message if it should
occur again. If the reader indicates
repeated
corrective action is required. You may want
to track this error message if it should
occur again. If the reader indicates
repeated
ErrorRF1
warning messages
then return the reader to the factory.