TransCore 05716 Manuel D’Utilisation

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Multiprotocol Rail Reader System Guide
9-4
Troubleshooting
You can use the following table for troubleshooting. Should problems continue, con-
tact TransCore for return and replacement procedures. If you contact Technical Sup-
port, use the symptom number in 
to reference the problem that you are 
having with the MPRR. 
ErrorRF2
Warning message that the RF module did 
not return an INIT DONE signal
If the reader indicates a single 
ErrorRF2
 
event and recovers from the error, no 
corrective action is required. You may want 
to track this error message if it should 
occur again. If the reader indicates 
repeated 
ErrorRF2
 warning messages 
then return the reader to the factory.
ErrorRF3
Warning message of unexpected status 
read, including status byte, from RF 
module
If the reader indicates a single 
ErrorRF3
 
event and recovers from the error, no 
corrective action is required. You may want 
to track this error message if it should 
occur again. If the reader indicates 
repeated 
ErrorRF3
 warning messages 
then return the reader to the factory.
Table 9-1 Error Messages  (continued)
Error 
Message
Description
Corrective Action
Table 9-2   Symptoms and Remedies
Symptom 
Number
a
Symptom
Remedy
1
When performing a quick 
test of the MPRR, the buzz 
box does not buzz.
Check all your wiring connections and antenna connections (if 
using external antenna), and ensure that your buzz box is 
functioning. 
The wires from the MPRR are grouped in pairs. You could find 
more than one red wire, more than one black wire, and so on. 
You must connect the correct red and white wire pair to the 
leads from the battery. 
Verify that RF is on. Using a terminal emulation program, you 
may switch to command mode and issue command 
#527
 to 
determine RF status. See page 7-17 for more information.
2
The baud rate is selected 
correctly but nothing 
happens.
The MPRR is not communicating with your PC. Check the 
power supply to your PC, and check the connections between 
the PC and the MPRR. Try reversing the receive and transmit 
connections.