Avaya 2 Manuel D’Utilisation
LiteScape Technologies
LiteScape Technologies develops enterprise software that enhances the value of IP Telephony
by integrating business applications with real-time collaboration technologies. LiteScape extends
interactive voice, text and image capabilities to Avaya IP Telephones and any IP device. Its portfolio
of solutions include integration with leading collaboration technologies from Microsoft
®
, WebEx, IBM
and Avaya; integration with multiple corporate directories simultaneously to provide enterprise wide
directory search, dial, conference and broadcast capabilities; and secure profile management for
multi-factor authentication through an Avaya IP Telephone. Through these capabilities, LiteScape
has deployed several vertical-specific applications in retail (time card, IP phone kiosks, ad-casting),
financial (broadcast, IP phone kiosks), legal (client matter tracking, account code billing), education
(attendance, broadcast) and government (directory integration, secure profile management).
For more information, visit www.litescape.com or contact
John Coyle
650-292-0353
john.coyle@litescape.com
Offers
On-Cast™
Compliant with
Avaya Communication Manager
and Avaya IP Telephones.
OnCast™ provides function-rich broadcasting
directly from an Avaya IP Telephone. With the OnCast
family of products, users can easily realize the full
potential of convergence. Timely content in many
formats can now be easily collected from a variety of
sources, filtered for important detail and broadcast
immediately or automatically, delivering the current,
specific, and appropriate information.
Litescape Retail (Employee Self Service) enables
associates to better serve customers while enhancing
overall store productivity. LiteScape Retails connects
to an IP network and displays important product
and company data right on an Avaya IP Telephone
screen. Through its self-service features, LiteScape
Retail enables associates to perform everyday
administrative tasks, such as clocking in and out.
They can also access valuable company data,
including schedules, bulletins, vacations, meetings,
calendars, and more. Associates can even contact
their benefits coordinator to discuss benefits or
connect with their healthcare provider, all at the push
of a button.
Solution Category
Call Control/Routing
▶
Enterprise Application Integration
▶
Multi-vendor Integration
▶
Rapid Application Development
▶
Trading Turrets
▶
Primary Industries Served
Finance
▶
Government
▶
Legal
▶
Retail
▶
Member Presence
APAC
▶
EMEA
▶
NA
▶
Avaya Contact
Bob Lesniak
732-852-2281
rlesniak@avaya.com