Emerson DH Manuel D’Utilisation

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Troubleshooting
68
Table 26
Humidifier—steam generator troubleshooting
Symptom
Possible Cause
Check or Remedy
False canister full 
indication
Foaming
Check drain valve to ensure that it drains freely. Check 
and replace if defective.
Check water supply. If commercially softened, 
reconnect to raw water supply. If connected to hot 
water reconnect to cold water.
Main 24 VAC fuse or 
circuit breaker trips
Shorts or loose connections
Check the wiring connections of the 24 VAC circuit.
Faulty circuit board
Replace the circuit board.
Unit ON, humidifier will 
not operate
Humidifier not receiving power
Verify that RUN/DRAIN switch is in the RUN position.
Check fuses or CBs and replace or reset if necessary.
Make sure molex connector is securely plugged into 
circuit board and that no wires art loose.
Contactor pulled in, but 
no water enters 
canister
No water available to unit
Check external shut-off valves.
Clogged fill line strainer
Clean or replace fill line strainer.
Wiring breaks or loose connections
Check for faulty wiring and loose connections.
Faulty circuit board
Replace circuit board.
Water enters canister, 
but canister full circuit 
activates at a low water 
level
Foaming
Check drain valve and water supply.
Water enters canister, 
but canister full circuit 
activates at a low water 
level
Canister interface connections 
incorrect
Check connection on component plate in humidifier 
cabinet Terminal #1 on the square block interface 
device must be connected to L2 of the power terminal 
block. L2 must also be connected to the electrode 
closest to the steam outlet port.
Verify that the red wire from terminal #2 on the 
interface connects to the red top terminal on the 
canister. This is the one farthest from the steam outlet 
port and is the high water sensor probe. 
Full isolation has broken down
Remove red canister full wire from canister. If normal 
operation resumes, canister must be replaced. 
Remove the wire from terminal #3 on the interface. If 
normal operation resumes, canister full interface must 
be replaced.
Drain assembly not operating freely
Check and replace coil or valve if necessary.
Faulty circuit board
Replace circuit board
Canister fills but 
overflows
Canister full circuit does not activate
Check wiring of canister full interface. Replace circuit 
board.
Humidifier contactor is 
not pulled in (to reset, 
de-energize control 
unit)
Cylinder full. Interface activated.
See similar symptoms above. Canister expired. 
Replace canister.
Problem with fill water system
Water supply is not on. Fill valve problem. Drain valve 
stuck open.
Red LED on humidifier 
control board is on. 
Humidifier contactor not 
pulled in (to reset, de-
energize control circuit)
Humidifier amps reached 138% of full 
load
Canister expired. Replace canister. DIP switch 
settings changed with water in canister. Drain canister, 
call Liebert service.
Humidifier fill valve stuck open; check valve. Water 
conductivity too high; check water conductivity/quality. 
Contact Liebert service.
Mineral deposits obstruct drain valve
Check drain valve for obstructions and clean if 
necessary.
Faulty solenoid
Check for magnetic field at coil.
Faulty circuit board
Replace circuit board.