Manuels d'utilisation pour Avaya INDeX 11.0

Table des matières

• Introduction

  3
  • Using this Guide

    3
  • Further Help

    3
  • Connecting the 20AT

    3
  • MF & Time Break Recall operation

    4
  • REN Values

    4
  • 20AT Approvals

    4
• 20AT Features

  5
  • Redial Last Number

    5
  • Changing the Caller Volume

    5
  • Message Waiting Lamp

    5
  • The Memory Key

    5
  • Recall

    5
  • Mute

    6
  • Changing the Ringer

    6
  • Stored Numbers

    6
• INDeX Features

  7
  • Introduction

    7
  • Dialling Timeout

    7
  • Phone Passcode

    7
  • Call Waiting

    7
  • Telephone Tones & Ringing

    8
  • Night Service

    8
• Making Calls

  9
  • Notes on Making Calls

    9
  • Making External Calls

    9
  • Making Internal Calls

    9
  • Making a Page Call

    10
  • Hotline Operation

    10
• Speed Dials

  11
  • Using Speed Dials

    11
  • Storing Personal Speed Dials

    11
• PIN & Account Codes

  12
  • Forced Account Code Entry

    12
  • Forced PIN Code Entry

    12
  • Roaming PINS

    12
• Busy or Unanswered

  13
  • If Busy or Unanswered

    13
  • Leaving a Message

    13
  • Arrange a Callback

    14
  • Camp On and Wait

    14
• Answering Calls

  15
  • Answering Normal Calls

    15
  • Answer a Message

    15
  • Answering Other Extensions - Call Pickup

    15
• Transfer, Park & Hold Calls

  16
  • Using Transfer, Park & Hold

    16
  • Transferring Calls

    16
  • Parking Calls

    17
  • Holding Calls

    17
• Diverting Calls

  18
  • Using Diverts

    18
  • Switching No Calls On/Off

    18
  • Setting Up a Divert

    19
  • Switching a Divert On or Off

    19
• Other Features

  20
  • The Phone Passcode

    20
  • Setting the Ringer Timeout

    20
  • Group

    21
  • Conference Calls

    21
  • Personal Alarms

    21
• Voice Manager

  22
  • Using Voice Manager

    22
  • Customising Your Mailbox

    22
  • Collecting Voice Messages

    23
    • Playing Messages

      23
    • Actioning Messages

      23
• Good Phone Usage

  24
  • General Phone Usage

    24
  • Answering Calls

    24
  • Making Calls

    24
• Index

  25