Manuels d'utilisation pour Avaya ip office 3.2 2420

Table des matières

• 2420 Digital Telephone User’s Guide Release 4

  1
• Contents

  5
• Overview

  7
  • Support for Call Center Users

    8
  • Support for Optional Devices

    9
  • Safety Information

    10
• 2420 Telephone Components

  10
• 2420 Telephone User Checklist

  12
• The Home Screen

  13
  • Navigating in the Home Screen Pages

    14
  • Call Appearance and Call Identification Displays

    15
  • Status Icons

    16
• Call-Handling Features

  17
  • Answer a call

    17
  • Make a call

    18
  • Speed Dial

    18
  • Hold

    18
  • Redial

    19
  • Speakerphone

    19
  • Transfer

    20
  • Conference

    21
• Getting Messages

  22
  • Message

    22
• The Speed Dial Screen

  22
  • Working in the Speed Dial Screen

    24
• Managing Your Speed Dial List

  25
  • Quick Access to Speed Dial Entries

    25
  • Editing Speed Dial Entries

    25
  • Entering Characters

    26
  • Dialing Conventions

    26
    • Adding Speed Dial Entries

      26
    • Editing Speed Dial Entries

      27
    • Deleting Speed Dial Entries

      29
• The Call Log Screens

  29
  • The Call Log Summary Screen

    30
  • Working in the Call Log Summary Screen

    32
  • Call Log Detail Screen

    33
  • Working in the Call Log Detail Screen

    34
• Using the Call Log

  35
  • Viewing the Call Log

    35
  • Making Calls from the Call Log

    35
  • Saving a Call Log Entry to Your Speed Dial List

    36
  • Deleting a Call Log Entry

    36
• The Label Action Screen

  37
  • Working in the Label Action Screen

    38
• Managing Your Call Appearance/ Feature Button Labels

  39
  • Editing Labels

    39
  • Viewing the System Labels

    40
  • Restoring the System Labels

    41
• The Options Screen

  42
  • Working in the Options Screen

    43
• Selecting Personalized Options

  43
  • Ring Pattern

    43
  • Visual Ring (Flash Message Lamp)

    44
  • Show Phone Screen

    45
  • Display Contrast

    46
  • Call Log Setup

    46
  • Display Mode (Call Center Mode)

    47
  • Erase

    48
  • Stay in Speed Dial Screen

    49
  • Self Test

    50
  • Language

    51
• Using Selected Voice Features

  52
  • Abbreviated Dialing/Automatic Dialing (AD)

    52
  • Call Forwarding All Calls

    53
  • Call Park

    53
  • Call Pickup and Directed Call Pickup

    54
  • Leave Word Calling

    55
  • Send All Calls

    56
  • Whisper Page

    56
• Using Display Features

  58
  • Call Timer and Timer

    58
  • Directory

    58
  • Inspect

    59
• Tones and Their Meaning

  60
• Index

  63
  • Numerical

    63
  • A

    63
  • B

    63
  • C

    63
  • D

    63
  • E

    63
  • F

    64
  • G

    64
  • H

    64
  • I

    64
  • L

    64
  • M

    64
  • N

    64
  • O

    64
  • P

    64
  • R

    64
  • S

    64
  • T

    65
  • U

    65
  • V

    65
  • W

    65