NEC 2400IMX Manuale Utente

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APPENDIX B
NDA-24282
Page 462
Revision 1.0
FIELD VALUES FOR ACD SCREENS
Week 
schedule 
number
Number that reference a week schedule.
1 ~ 10
1
required
Work mode
A mode that exempts the agent/position from receiving ACD 
calls in queue without logging out. Restricted or allowed on a 
per-split basis.
Allow/
Restrict
Allow
required
Work mode 
timeout
Total time that an ACD position will be allowed to stay in 
Work mode. (0 = indefinite.)
0 ~ 9999 
seconds
0
optional
Table B-1  Field Values for ACD Screens  (8/8)
FIELD NAME
DESCRIPTION
VALUES
DEFAULT 
SETTING
REQUIRED
/OPTIONAL