Bizfon 2000 Guida Utente
Bizfon Manual II: Administrator's Guide
Administrator’s Menus
Bizfon2000 and Bizfon4000 (SW Version 4.1.x)
51
Authorized Phones Database
The Authorized Phones Database page is used to create a list of trusted external phones. If they are part of the Bizfon Authorized Phones
database, external SIP or PSTN, then users are free to access the Bizfon Auto Attendant services without requiring authentication.
database, external SIP or PSTN, then users are free to access the Bizfon Auto Attendant services without requiring authentication.
When adding a
trusted phone to the list, an existing extension has to be chosen. The parameters (extension number and password, as well as SIP and Speed
Calling Settings) will be used automatically for the trusted caller access of the Bizfon Auto Attendant. A direct connection to the Call Relay menu can
be optionally provided.
Calling Settings) will be used automatically for the trusted caller access of the Bizfon Auto Attendant. A direct connection to the Call Relay menu can
be optionally provided.
The Authorized Phones Database page displays the
Authorized Phones Database table where the trusted phones
are listed. Only SIP and PSTN users can be added to the
Authorized Phones Database.
Authorized Phones Database table where the trusted phones
are listed. Only SIP and PSTN users can be added to the
Authorized Phones Database.
The Authorized Phones Database table displays all trusted
callers with their settings. For example, the call type, caller
address, extension they automatically login with, information if
they have automatic access to Call Relay Menu of the Auto
Attendant, etc.
callers with their settings. For example, the call type, caller
address, extension they automatically login with, information if
they have automatic access to Call Relay Menu of the Auto
Attendant, etc.
Fig. II-93: Authorized Phones Database
Each record in the table has an assigned checkbox. The checkbox is used to edit or delete the corresponding record. The “No records selected”
error message occurs if the user activates the edit or delete button with no records being selected. The error message “One record should be
selected” appears if the user tries to edit more than one record. The heading of each column in the table has a link. By clicking on the column
heading, the table will be sorted by the selected column. When sorting (ascending or descending), arrows will be displayed next to the column
heading.
The Add functional button refers to the Authorized Phones Database- Add Entry page where new trusted users may be entered.
error message occurs if the user activates the edit or delete button with no records being selected. The error message “One record should be
selected” appears if the user tries to edit more than one record. The heading of each column in the table has a link. By clicking on the column
heading, the table will be sorted by the selected column. When sorting (ascending or descending), arrows will be displayed next to the column
heading.
The Add functional button refers to the Authorized Phones Database- Add Entry page where new trusted users may be entered.
The Authorized Phones Database- Add Entry page offers
two groups of input options:
two groups of input options:
Caller Settings
The Call Type drop down list includes possible incoming call
types (PSTN, SIP or Auto). In SIP, the caller connects Bizfon
through a SIP server and PSTN means the caller is a PSTN
user. Auto is used for undefined call types and the destination
(independent on whether it is a PBX number, SIP address or
PSTN number) will be reached through Routing.
The Caller Address text field requires the caller’s SIP address
(see chapter
The Call Type drop down list includes possible incoming call
types (PSTN, SIP or Auto). In SIP, the caller connects Bizfon
through a SIP server and PSTN means the caller is a PSTN
user. Auto is used for undefined call types and the destination
(independent on whether it is a PBX number, SIP address or
PSTN number) will be reached through Routing.
The Caller Address text field requires the caller’s SIP address
(see chapter
) or PSTN
number to be added to the trusted phones list. The PSTN
number length depends on the area code and phone number.
The wildcard is supported in this field. If the caller address
already exists in the Authorized Phones Database, the error
message “The record already exists” appears when selecting
the Save button.
number length depends on the area code and phone number.
The wildcard is supported in this field. If the caller address
already exists in the Authorized Phones Database, the error
message “The record already exists” appears when selecting
the Save button.
Fig. II-94: Authorized Phones Database - Add Entry page
The Login Extension drop down list provides all existing extensions on the Bizfon. When calling the Bizfon Auto Attendant, a trusted user will
automatically be logged in as the selected extension, i.e., the extension number and its password will be automatically submitted by the Bizfon
system. The trusted user will directly access the Bizfon Auto Attendant services. The SIP settings of the login extension will be used when making IP
calls.
automatically be logged in as the selected extension, i.e., the extension number and its password will be automatically submitted by the Bizfon
system. The trusted user will directly access the Bizfon Auto Attendant services. The SIP settings of the login extension will be used when making IP
calls.
The Automatically Enter Call Relay Menu checkbox enables direct access for the trusted user to the Bizfon Auto Attendant Call Relay menu. If the
checkbox is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but will still be able to reach Remote Access (Voice
Mailbox of the specified extension) and Call Relay services (see Feature Codes) with no authentication.
checkbox is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but will still be able to reach Remote Access (Voice
Mailbox of the specified extension) and Call Relay services (see Feature Codes) with no authentication.
Please Note:
Login Extension drop down list and Automatically Enter Call Relay Menu checkbox have no sense for Auto Attendant with custom
scenario configured (see
).
The Description text field allows entering an optional comment.
Callback Settings
The Enable Callback checkbox selection gives the possibility for a specified trusted caller to use the Instant Call Back service (see chapter
).
The Callback Call Type drop down list includes possible callback call types (PBX, PSTN, SIP and Auto).
The Callback Destination text field requires the destination number where Bizfon should instantly call back to. The value inserted in this field is
dependent on the selected callback call type: for PBX, 2-digit extension is required, for SIP, the SIP address is requires and for PSTN, a PSTN
number is required. Auto is used for undefined call types: destination (independent on whether it is a PBX number, SIP address or PSTN number)
will be reached through
The Callback Destination text field requires the destination number where Bizfon should instantly call back to. The value inserted in this field is
dependent on the selected callback call type: for PBX, 2-digit extension is required, for SIP, the SIP address is requires and for PSTN, a PSTN
number is required. Auto is used for undefined call types: destination (independent on whether it is a PBX number, SIP address or PSTN number)
will be reached through
table. If this field is left empty, the callers address will be implied as a callback destination.
Please Note:
The Call Back service is functional and enabled only for PSTN callers.