Bizfon 2000 Guida Utente
Bizfon Manual II: Administrator's Guide
Administrator’s Menus
Bizfon2000 and Bizfon4000 (SW Version 4.1.x)
50
The Receptionist Phone Configuration Wizard - Page 3 is
available only for the Biztouch 5
available only for the Biztouch 5
TM
and Biztouch 6
TM
selections in
the Phone Model drop down list on the previous page. This
page is used to set the watched extensions to the
programmable keys on the IP Phone.
page is used to set the watched extensions to the
programmable keys on the IP Phone.
To do so, select the extension from the corresponding drop
down lists in order to associate the corresponding extension
with the corresponding programmable key.
down lists in order to associate the corresponding extension
with the corresponding programmable key.
Please Note:
A Programmable Key can be either assigned to
an IP line or to a watched extension.
Fig. II-90: Receptionist Phone Configuration Wizard – Page 3
Please Note:
Once a new receptionist is created, the Call Queue feature will be automatically enabled with the corresponding Call Queue Size and
Max Call Queue Appearance settings on all extensions attached to the IP lines defined in the Attached IP Lines text field.
Extensions Directory
The Extensions Directory is a useful tool for callers to get direct access to the Bizfon extensions by spelling the username with the help of the
phone keypad. The Extensions Directory can be accessed through Bizfon’s Auto Attendant and it has its own manipulation buttons to browse the
directory.
phone keypad. The Extensions Directory can be accessed through Bizfon’s Auto Attendant and it has its own manipulation buttons to browse the
directory.
The Extensions Directory Settings page allows you to make a list of names assigned to the extensions on the Bizfon. If the name spelled by the
caller matches the one(s) listed in the Extensions Directory, the corresponding extension user name(s) will be played to the caller for verifying the
input and selecting the user to connect. Each extension’s user should record their name with the help of the handset (see chapter
caller matches the one(s) listed in the Extensions Directory, the corresponding extension user name(s) will be played to the caller for verifying the
input and selecting the user to connect. Each extension’s user should record their name with the help of the handset (see chapter
Update System
Messages
), or they can upload a wave file from the
Account Settings
page.
The Custom Greeting column in the Extensions
Directory table displays whether or not a custom
greeting (user’s name) is recorded or uploaded. Users
cannot be accessed through the Extensions Directory
and it is implied as being an inactive entry in the event a
custom greeting is not recorded or uploaded. Warnings
will be seen in the Extensions Directory table for inactive
entries. Extension numbers in the Extensions Directory
table are made as a link to move to the corresponding
extension's
Directory table displays whether or not a custom
greeting (user’s name) is recorded or uploaded. Users
cannot be accessed through the Extensions Directory
and it is implied as being an inactive entry in the event a
custom greeting is not recorded or uploaded. Warnings
will be seen in the Extensions Directory table for inactive
entries. Extension numbers in the Extensions Directory
table are made as a link to move to the corresponding
extension's
Account Settings
page. This helps the
administrator access the extension's settings page
where a custom greeting can be manually uploaded.
where a custom greeting can be manually uploaded.
Fig. II-91: Extension Directory table
Move Up and Move Down are used to move the
selected record one level up or down in the Extensions
Directory table. The sequence of the entries in the
Extensions Directory is important if several records
match the same spelled name. The Extensions Directory
table is parsed from the top down and the matched
entries will be played according to their position in the
table.
selected record one level up or down in the Extensions
Directory table. The sequence of the entries in the
Extensions Directory is important if several records
match the same spelled name. The Extensions Directory
table is parsed from the top down and the matched
entries will be played according to their position in the
table.
Add opens the Add Entry page where a new name may
be assigned to the extension. An error message
appears and prevents adding a new entry to the
Extensions Directory if no extensions are available in the
be assigned to the extension. An error message
appears and prevents adding a new entry to the
Extensions Directory if no extensions are available in the
table.
Fig. II-92: Extensions Directory - Add Entry page
The Add Entry page offers the following components:
Name requires the name of the extension owner. Several extensions can have the same name and a single extension may have several names.
User’s Name is the identification parameter being searched within the Extensions Directory. You should use uppercases letters in this field,
otherwise the name will automatically be changed to uppercase when saving it to the Extensions Directory table.
User’s Name is the identification parameter being searched within the Extensions Directory. You should use uppercases letters in this field,
otherwise the name will automatically be changed to uppercase when saving it to the Extensions Directory table.
Call to drop down list contains all extensions on the Bizfon that should ring when selecting the specified Name.
Description can be used for any optional information requiring entry in the Extensions Directory.
Please Note:
The entries in the Extensions Directory can automatically be deleted if the extensions assigned to the entries are removed from the
table.