Polycom CX300 Manuale Utente

User Guide for the Polycom CX300 Desktop Phone

3 - 2

The Polycom CX300 keys do not 
provide call control as described 
in this guide.

Your Microsoft Office 
Communicator 2007 R2 client or 
your Microsoft Office 
Communication Server 2007 
account may not be configured 
correctly.

Contact your system administrator to 
ensure your account is configured in 
Enterprise Voice mode.

Your computer’s USB port may 
not be operating correctly.

Do the following steps:

Plug your Polycom CX300 desktop 
phone into a different USB port on 
your computer. 

Unplug your Polycom CX300 desktop 
phone, reboot your computer and plug 
the Polycom CX 300 desktop phone 
into a different port.

You cannot place a call.

The computer, to which the 
phone is connected, is locked.

Contact your system administrator about 
modifying the rules for your phone’s 
functionality.

Your phone is not ringing when 
receiving an incoming calll

Your phone is not set up to play 
sounds from Microsoft Office 
Communicator 2007 R2.

Do one of the following steps:

If you are trying to hear sounds from 
the spreakerphone, make sure the 
handset is on-hook.

Make sure that the speaker volume is 
high enough to be audible.

Make sure that the phone is selected 
as the speaker and microphone 
device. For more information, refer to 

 on 

page 

Make sure that the speaker is not 
muted on your computer.

If you changed the default playback 
settings, you must restart Microsoft 
Office Communicator 2007 R2.