TallyGenicom 930 Guida Utente

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Section 4
Problem:
I've installed a new ribbon and the printing is smeared and
streaked.
Solution:
The ribbon shield is either loose or missing. Remove the
ribbon cartridge and check the ribbon shield: if it is loose,
secure it in place, if it is missing, find it and reinstall it.
Problem:
The ALARM light is on and the Character Pitch 15 light is
flashing.
Solution:
This indicates a paper jam. Press the SEL key and correct
the paper jam situation ( see “Clearing Paper Jams” in
Section 2).
Problem:
The ALARM light is on and the Character Pitch 10 light is
flashing.
Solution:
This indicates that the paper lever is set at the wrong
position for the paper you are trying to use: move it to the
proper setting.
Problem:
The ALARM light is blinking.
Solution:
Try turning the printer off and then back on again. If the
light still blinks, call for service.
Problem:
The printer needs paper, but the ALARM light is not on and
I can not load the paper.
Solution:
Press and release the SEL key, then hold the SHIFT key
and press the RESET (CHARACTER PITCH) key: this
resets the printer.
Problem:
The Print Quality and Character Pitch keys on the front
panel won't work.
Solution:
The Operator Panel Function in the printer menu can be
used to disable these buttons. If the printer is part of a
customized system or if it is used by a number of people,
the system manager may have used this option to make sure
the printer is always set properly.
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