Cisco Cisco Unified Communications Integration for Cisco WebEx Connect Scheda Tecnica
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Data Sheet
Cisco WebEx Messenger on Cisco Global Price
List (GPL)
List (GPL)
Cisco
®
WebEx Messenger
™
(cloud service) provides standards-based enterprise
instant messaging (IM) and presence capabilities for
highly secure, scalable, and easy-to-manage solution offers users feature-rich
communication capabilities both within and external to the enterprise.
communication capabilities both within and external to the enterprise.
Cisco WebEx Messenger, formerly Cisco WebEx Connect
®
, is delivered through Software as a Service (SaaS),
and works with Cisco Jabber clients which are integrated with best-in-class unified communications, web
conferencing, and desktop applications. It can enable the Cisco clients to perform numerous functions such as
instant messaging, presence, and desktop sharing. WebEx Messenger integrates with Cisco Unified
Communications Manager and WebEx Meeting Center to enable click to call, phone control, voice, video, visual
voicemail, and web collaboration. WebEx Messenger allows you to communicate and collaborate effectively from
anywhere you have an Internet connection. Table 1 lists features and benefits of Cisco WebEx Messenger.
Table 1.
Features and Benefits
Feature
Benefit
WebEx Messenger Client
Experiences
Experiences
WebEx Messenger supports a wide range of Cisco (Cisco Jabber) and third-party desktop and mobile standards-
based, XMPP-compatible presence and IM clients. The client feature set offered to users may vary slightly based
on the unique characteristics of each client. Therefore, WebEx Messenger allows you to mix and match multiple
clients to meet your individual solution requirements.
based, XMPP-compatible presence and IM clients. The client feature set offered to users may vary slightly based
on the unique characteristics of each client. Therefore, WebEx Messenger allows you to mix and match multiple
clients to meet your individual solution requirements.
The Cisco Jabber clients provide a rich desktop unified communications experience supporting IM and presence.
With rich integration with Cisco Unified Communications Manager and Cisco Unity
With rich integration with Cisco Unified Communications Manager and Cisco Unity
®
Connection, users have access
to video, desk phone control, soft phone capabilities, and visual voice mail. They also allow for escalation into
Cisco WebEx Meeting Center for a rich collaborative experience. Cisco Jabber is available for Windows and Mac
OS desktops as well as on mobile devices, including iPhone, iPad, Android, and Blackberry.
Cisco WebEx Meeting Center for a rich collaborative experience. Cisco Jabber is available for Windows and Mac
OS desktops as well as on mobile devices, including iPhone, iPad, Android, and Blackberry.
Presence
View real-time availability of co-workers and colleagues within and outside the enterprise network:
● Exchange and display presence availability information and instant messages with other Cisco Jabber users,
WebEx Messenger (client) users, Cisco Unified Personal Communicator, Microsoft Office Communicator and
Lync, IBM Lotus Sametime, AOL (Subscription to AIM Federation needs to be separately purchased), Google
Talk, and many other Extensible Messaging and Presence Protocol (XMPP)-compatible clients
Lync, IBM Lotus Sametime, AOL (Subscription to AIM Federation needs to be separately purchased), Google
Talk, and many other Extensible Messaging and Presence Protocol (XMPP)-compatible clients
● Exchange presence information with mobile handsets using Cisco or third-party XMPP-compatible clients
● Display customized availability messages
● Your status is updated automatically when you are in a WebEx meeting or sharing an application
● Show your availability based on the free and busy status in your Microsoft Outlook Calendar
● Use the do-not disturb (DND) availability state to easily block incoming communications. The DND status is
● Display customized availability messages
● Your status is updated automatically when you are in a WebEx meeting or sharing an application
● Show your availability based on the free and busy status in your Microsoft Outlook Calendar
● Use the do-not disturb (DND) availability state to easily block incoming communications. The DND status is
automatically synchronized between WebEx Messenger and your Cisco Unified IP Phone to help ensure
privacy for both IM and phone communications
privacy for both IM and phone communications
Enterprise Instant
Messaging
Messaging
Chat in real time using IM to save time and reduce phone tag. Several chat modes are supported, ranging from:
● Point-to-point chat with co-workers inside your network, or supported federated business and personal contacts
● Group chat, which helps enable co-workers in your company and your external federated contacts to
● Group chat, which helps enable co-workers in your company and your external federated contacts to
communicate and collaborate on an ongoing discussion
● Maintaining a personal IM history for your reference