Cisco Cisco Unified MeetingPlace for IBM Lotus Notes Manuale Di Manutenzione
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Chapter 6 Troubleshooting
Cisco MeetingPlace for Notes System Manager’s Guide
OL-6008-01
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MeetingPlace Notification Gateway
•
MeetingPlace Gateway SIM
3. If these services are not running, restart them. If you are
unable to start the MeetingPlace for Notes service, make sure
the MeetingPlace account has been set up to use the new
MeetingPlace mail template. For more information, refer to
the post-installation steps at the end of Chapter 3.
the MeetingPlace account has been set up to use the new
MeetingPlace mail template. For more information, refer to
the post-installation steps at the end of Chapter 3.
Check 2—Verify that the MeetingPlace for Notes gateway is
logging into the MeetingPlace server and the Domino server:
logging into the MeetingPlace server and the Domino server:
Open the Gateway SIM Event Viewer and look for errors:
1. Turn on verbose logging for the Event Viewer:
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Open the MeetingPlace Gateways Configuration utility
(Start | Settings | Control Panel | MeetingPlace Gateways
Configuration),
Configuration),
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Select the Notes Gateway tab.
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Place a check in the Verbose Logging box, and click OK.
2. Right click on the MeetingPlace icon located in the status
area of the task bar, and then select Event Log. The Gateway
SIM Event Log appears.
SIM Event Log appears.
3. Stop and restart the following services:
•
MeetingPlace Notification Gateway
•
MeetingPlace Agent Service
MeetingPlace icon