Cisco Cisco Prime Collaboration Assurance 11.5 Libro bianco

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Step 7. Select the Enable Alarm check box and select the proper Alarm Event Level.

See the Alarm Configuration Settings in Cisco Unified Serviceability Administration Guide for Cisco Unified

Communications Manager on Cisco.com.

For example, for Local Syslogs, set the alarm event level to Error (Figure 20).

Step 8. Enter any necessary information based on your Unified Communications Manager. For device cluster

discovery or remote syslog notification, set the alarm event level to Informational.

Step 9. Check Apply to all nodes.

Figure 20. Cisco Unified Communications Manager Serviceability Page

Configure Cisco Unified Communications Manager to Send Call Records to Cisco Prime Collaboration

Cisco Prime Collaboration uses call detail records (CDRs) and call management records (CMRs) from Cisco

Unified Communications Manager to provide detailed CDR and voice quality reports including MOS and

impairment details. It also uses CDRs to calculate trunk and route group utilization.

To Configure Cisco Unified Communications Manager to send call records to the Cisco Prime Collaboration server

follow these steps:

Step 1. On the Unified Communications Manager, select Administration.

Step 2. Go to the Service Parameters Configuration page by selecting System > Service Parameters.

Step 3. Set parameters for:

●

CDR Enabled Flag by scrolling down to System and selecting True.

●

Call Diagnostics Enabled by scrolling down to Cluster wide Parameters (Device - General) and

selecting Set to Enable Only When CDR Enabled Flag Is True.

Step 4. To add Cisco Prime Collaboration Assurance as a billing server in Cisco Unfied Communications

Manager:

a. Select Tools > CDR Management.

b. Scroll down to Billing Applications Server Parameters and click Add New.