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12-2
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Trunk Group and IVR IPCC Reports
nettrk01: Network Trunk Group Status Real Time Report
Network trunk real-time reports
This section describes the following real-time reports:
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nettrk01: Network Trunk Group Status Real Time Report
Data:
Network Trunk Group
The enterprise name of the network trunk group.
Derived from: Network_Trunk_Group.EnterpriseName
Derived from: Network_Trunk_Group.EnterpriseName
Standard ACD
historical
table
Historical status of trunks in the
selected network trunk groups,
gathered in half-hour increments.
Standard ACD
historical
table
All the available network trunk-group
historical report data in the
Network_Trunk_Group_Half_Hour
database table
Table 12-1 Network Trunk Group Templates
Overview:
Title
The name you give it when you save the report
Subject
A table showing the current status of trunks in the selected
network trunk groups.
Purpose
To show the current status of network trunk groups
Applicable
environment
Standard ACD
Template type
Real-time table
Default sort order
By network trunk group
Drilldowns available
No
Schema database
table
Network_Trunk_Group
Network_Trunk_Group_Real_Time