HP designjet l65500 Manuale Di Servizio
Troubleshooting
Troubleshooting
87
3 Troubleshooting
3.1 Troubleshooting system error codes............................................................................... 90
Understand system error codes............................................................................................................90
Resolve a system error code ................................................................................................................90
• 01.0:10 - Upper/Lower Engine PCI Boards critical error ......................................................................91
• 01.2:10 - Ink Supply Station Main Board critical error .........................................................................91
• 01.3:10 - Upper Engine PCI Board (Sausalito 0) critical error .............................................................. 93
• 01.4:10 - Lower Engine PCI Board (Sausalito 1) critical error ............................................................... 93
• 02.1.1:10 - Carriage PCA communication failure................................................................................ 94
• 02.1.3:10 - 24V Carriage Power failure............................................................................................ 95
• 02.2.1:10, 02.2.2:10, 02.2.3:10 - PH interconnect board critical failure ................................................ 95
• 02.3.n:10 - Print Head Interconnect Board Power Fault....................................................................... 96
• 02.4.n:10 - Print Head Interconnect Board Communication Fault ......................................................... 97
• 03:10 - Main Power Supply unit Failure ........................................................................................... 98
• 03.1:10 - Power supply 24/42 line power failure............................................................................... 98
• 03.2:10 - Power Supply Fan is stopped or burnt................................................................................ 99
• 05.1:10 - CPU Fan has failed mechanically or electrically ................................................................... 99
• 06:03 - Hard disk Failure: CRC error files from HD i corrupted......................................................... 100
• 06:10 - Hard disk failure: Main NVM crash ................................................................................... 100
• 07:10 - Main Interconnect Board Critical Error .................................................................................101
• 08:11 - Communication failure with front Panel ................................................................................102
• 09:10 - Vacuum Control System Failure ...........................................................................................103
• 12.X:Y0 - Error in Switching to Roll to Roll or Roll to Free Fall configuration - ONLY LX800.................... 104
• 14.1:10 - Ecabinet internal fan failure ..............................................................................................105
• 14.2:10 - Failure in the 3 phase contactor 24v Activation Line............................................................105
• 14.3:12 - 3 Phase voltage not configured....................................................................................... 106
• 14.4:12 - Generic comms error with temperature control modules.......................................................107
• 14.5:12 - Comms failure with USB-RS485 converter ..........................................................................107
• 14.6:10 - Secondary 42V Power supply error ..................................................................................109
• 14.7:10 - Secondary 24V Power supply error................................................................................... 110
• 14.8:10 - Emergency stop pushed .................................................................................................. 110
• 14.9:10 - 24V Ecabinet Line error....................................................................................................111
• 15.1:01/16.1:01 - Heating/Curing System warm up timeout............................................................... 112
• 15.2:12/16.2:12 - System cool down timeout ................................................................................... 114
• 15.3:12/16.3:12 - Print Zone Heating & Curing HIGH temperature error ............................................. 115
• 15.4:12/16.4:12 - Print Zone Heating and Curing LOW temperature error........................................... 116
• 15.5:12/16.5:12 - Heating & Curing temp control module comms error............................................... 116
• 15.6:10/16.6:10 - Heating and Curing temp controller internal error .................................................. 117
• 15.7:10/16.7:10 - Heating & Curing Lower Temp sensor error............................................................ 117
• 15.8:12 & 16.8:12 - Heating & Curing system power error................................................................. 118
• 15.9:10, 16.10:10 - Heating & Curing PID Configuration error............................................................120
• 15.11:10 &16:11:10 - Temperature Controller calibration failure (ADVISORY) - LX800 only .......................120
• 16.9:10 - Curing System Fans Failure.............................................................................................. 121
• 19.1:10 - Service Station Remote controller communication failure .......................................................122
• 19.2:10 - 19.3:10 - PPS Left front/rear Remote controller comms error ..................................................123
• 21.1:03 - Service Station Servo Shutdown........................................................................................124
• 21.3:10 - Service station Driver system Fault .....................................................................................125
• 21.4:03, 21:03- Service station Driver overheating/current limit protection...........................................125
• 21.5:03 - Service station Movement Test Fault..................................................................................126
• 21.6:13 - Service station distance test failure ....................................................................................127
• 21.7:00 - Service Station Friction Alert ............................................................................................127
• 23.1:12 & 23.2:12- Unable to pressurize ISM system on front side 1 or rear side 2 ................................128
• 23.3:10 & 23.4:10- System is unable to depressurize in front or rear APS ............................................129
• 23.5:12 & 23.6:12 - Air pressure sensor in the main PCA detects out of range .....................................130
• 24.x:12.1 - There is no ink flow while attempting to refill the intermediate tank .....................................130
• 24.7:12 & 24.8:12 - Front & Rear Ink pressure sensors board not calibrated.........................................132
• 27.n:01 - Printhead temperature too high ........................................................................................132
• 28.xy:11 - Intermediate tank broken bag detected ............................................................................133
• 28.nx:12 - Intermediate tank end of life...........................................................................................133
• 41.1:03 - Main drive system (Drive Roller) Servo shutdown .................................................................134
• 41.3:10 - Drive roller motor electrical driver system failure..................................................................135
• 41.4:03 - Drive Roller Motor electrical driver overheating ..................................................................136
• 42.1:11 - Scan Axis motor servo shutdown .......................................................................................137
• 42:10 - Scan Axis motor failure .....................................................................................................138
• 43:10 - Substrate Path Vacuum Fan error.........................................................................................139
• 44.1:03 & 45.1:03 - Front/Rear Spindle System Servo Shutdown........................................................140