HP designjet l65500 manuali

Manuale Di Servizio

Sommario

3.1 Troubleshooting system error codes
90
Understand system error codes
90
Resolve a system error code
90
• 01.0:10 - Upper/Lower Engine PCI Boards critical error
91
• 01.2:10 - Ink Supply Station Main Board critical error
91
• 01.3:10 - Upper Engine PCI Board (Sausalito 0) critical error
93
• 01.4:10 - Lower Engine PCI Board (Sausalito 1) critical error
93
• 02.1.1:10 - Carriage PCA communication failure
94
• 02.1.3:10 - 24V Carriage Power failure
95
• 02.2.1:10, 02.2.2:10, 02.2.3:10 - PH interconnect board critical failure
95
• 02.3.n:10 - Print Head Interconnect Board Power Fault
96
• 02.4.n:10 - Print Head Interconnect Board Communication Fault
97
• 03:10 - Main Power Supply unit Failure
98
• 03.1:10 - Power supply 24/42 line power failure
98
• 03.2:10 - Power Supply Fan is stopped or burnt
99
• 05.1:10 - CPU Fan has failed mechanically or electrically
99
• 06:03 - Hard disk Failure: CRC error files from HD i corrupted
100
• 06:10 - Hard disk failure: Main NVM crash
100
• 07:10 - Main Interconnect Board Critical Error
101
• 08:11 - Communication failure with front Panel
102
• 09:10 - Vacuum Control System Failure
103
• 12.X:Y0 - Error in Switching to Roll to Roll or Roll to Free Fall configuration - ONLY LX800
104
• 14.1:10 - Ecabinet internal fan failure
105
• 14.2:10 - Failure in the 3 phase contactor 24v Activation Line
105
• 14.3:12 - 3 Phase voltage not configured
106
• 14.4:12 - Generic comms error with temperature control modules
107
• 14.5:12 - Comms failure with USB-RS485 converter
107
• 14.6:10 - Secondary 42V Power supply error
109
• 14.7:10 - Secondary 24V Power supply error
110
• 14.8:10 - Emergency stop pushed
110
• 14.9:10 - 24V Ecabinet Line error
111
• 15.1:01/16.1:01 - Heating/Curing System warm up timeout
112
• 15.2:12/16.2:12 - System cool down timeout
114
• 15.3:12/16.3:12 - Print Zone Heating & Curing HIGH temperature error
115
• 15.4:12/16.4:12 - Print Zone Heating and Curing LOW temperature error
116
• 15.5:12/16.5:12 - Heating & Curing temp control module comms error
116
• 15.6:10/16.6:10 - Heating and Curing temp controller internal error
117
• 15.7:10/16.7:10 - Heating & Curing Lower Temp sensor error
117
• 15.8:12 & 16.8:12 - Heating & Curing system power error
118
• 15.9:10, 16.10:10 - Heating & Curing PID Configuration error
120
• 15.11:10 &16:11:10 - Temperature Controller calibration failure (ADVISORY) - LX800 only
120
• 16.9:10 - Curing System Fans Failure
121
• 19.1:10 - Service Station Remote controller communication failure
122
• 19.2:10 - 19.3:10 - PPS Left front/rear Remote controller comms error
123
• 21.1:03 - Service Station Servo Shutdown
124
• 21.3:10 - Service station Driver system Fault
125
• 21.4:03, 21:03- Service station Driver overheating/current limit protection
125
• 21.5:03 - Service station Movement Test Fault
126
• 21.6:13 - Service station distance test failure
127
• 21.7:00 - Service Station Friction Alert
127
• 23.1:12 & 23.2:12- Unable to pressurize ISM system on front side 1 or rear side 2
128
• 23.3:10 & 23.4:10- System is unable to depressurize in front or rear APS
129
• 23.5:12 & 23.6:12 - Air pressure sensor in the main PCA detects out of range
130
• 24.x:12.1 - There is no ink flow while attempting to refill the intermediate tank
130
• 24.7:12 & 24.8:12 - Front & Rear Ink pressure sensors board not calibrated
132
• 27.n:01 - Printhead temperature too high
132
• 28.xy:11 - Intermediate tank broken bag detected
133
• 28.nx:12 - Intermediate tank end of life
133
• 41.1:03 - Main drive system (Drive Roller) Servo shutdown
134
• 41.3:10 - Drive roller motor electrical driver system failure
135
• 41.4:03 - Drive Roller Motor electrical driver overheating
136
• 42.1:11 - Scan Axis motor servo shutdown
137
• 42:10 - Scan Axis motor failure
138
• 43:10 - Substrate Path Vacuum Fan error
139
• 44.1:03 & 45.1:03 - Front/Rear Spindle System Servo Shutdown
140
• 44.1.1:03 - Roll to Floor Spindle System Servo Shutdown
141
• 44.1.2:10 - Roll to floor Spindle System inverse polarity
142
• 44.2:10 & 45.2:10 - Front/Rear Spindle System inverse polarity
142
• 44.1.3:10 Roll to floor Spindle System driver fault
143
• 44.3:10 & 45.3:10 - Front/Rear Spindle System driver system fault
143
• 44.1.4:03 Roll to floor Spindle System Driver overheating
143
• 44.2.1:03 - Take Up Reel Spindle System Servo Shutdown
144
• 44.2.2:10 Take UP Reel Spindle System inverse polarity
145
• 44.4:03 & 45.4:03 - Front/Rear Spindle System Driver overheating
145
• 46.n:01 - Priming not working as expected
146
• 47.1:03 - PH Cleaning system advance motor servo shutdown
146
• 47.1:03.1 - PH Cleaning System Jam
147
• 47.1:10 - PH Cleaning system Advance motor electrical fault
148
• 47.2:03 - PH Cleaning system Engage motor servo shutdown
148
• 47.2:10 - PH Cleaning system Engage motor electrical fault
149
• 47.3:10/47.4:10 - Calibration of the Printhead Cleaning Roller is required
149
• 47:13 - PH Cleaning pressure roller high distance failure
149
• 48.n.1:03 - PPS Servo shutdown
149
• 48.n.3:10 - PPS 1 Driver system error
150
• 48.n.4:03 - PPS 1 Driver overheating
151
• 48.n.5:11 PPS Movement Test Fault
152
• 48:12 - PPS system misalignment error
152
• 49.n:03 - Aerosol System Fan Failure
153
• 50:01 - OMAS Sensor window dirty
154
• 50:03 - OMAS Controller operational failure
154
• 50:11 - OMAS sensor mis-positioned
155
• 50:14 - OMAS Firmware version mismatch
155
• 50:17 - OMAS sensor LEDs configuration error warning
155
• 50.1:10 - Error in OMAS sensor electronics
156
• 50.1:11 - OMAS controller CAN communication error
156
• 50.2:10 - OMAS Controller board error
157
• 52.n:01 - Drop detector failure
158
• 52.5:11 - Unexpected drop detector position
158
• 52.6:10 - Drop detector comms error
159
• 52.7:10 - Drop detector control error
160
• 55:10 - Line sensor error (sensor box)
160
• 56:01 Drive roller Encoder position Error
161
• 57:11 - Ink System Leakage
161
• 58:10 - Color sensor error
162
• 58.1:12 - Color sensor Shutter error
162
• 63:05 - Printing data Error
163
• 68:03 - Nvm Data lost
164
• 71.1:19 - NVM Primary Main and Backup with default values
164
• 71.2:19 - NVM ISS Main and Backup with default values
164
• 71.5:19 & 71.6:19 NVM Mismatch
164
• 72:04 calibration data not found or incorrect
165
• 73:03 - Carriage encoder reading error
166
• 76:03 - Out of resources in the internal Hard Disc Drive
166
• 78.1:04 - Media settings error
166
• 78.X:01- End of roll reached/Media Slippage (ADVISORY)
167
• 79:03 - Communication error Engine PCI & Formatter
169
• 79:04 - Generic Firmware error
170
• 81:01 - Paper path drive roller motor servo shutdown
170
• 81.02:01 - Tension roller unexpectedly raised - LX800 only
171
• 81.02:03 - Tension roller raised when in closed status - LX800 only (ADVISORY)
171
• 85:03 - Drive roller encoder zero position not found
172
• 86.1:01 - PPS in unknown position - LX800 only
172
• 86.2:01 - Scan axis length test failure
173
• 86:01 - Scan axis servo shutdown
173
• 93:11 - Unable to pressurize the IDS system
175
• 93:12 - Ink system module set as not purged
175
3.2 Subsystem Troubleshooting
177
Troubleshooting boards using the LEDS
177
• Printmech Board LEDs
177
• ISS Main Board LEDs
177
• OMAS and Vacuum Controller LEDs
178
• The LEDs are numbered in the table from top to bottom.
178
• Main Interconnect Board LEDs
179
• Security Relay LEDs
181
• PPS Remote Controller Board LEDs
181
• Service Station interconnect Board LEDs
182
• Ink System LED Interface Board LEDs
182
Troubleshoot problems without system error codes
182
• Printer turns on (beeps)
182
Troubleshoot ink cartridge and printhead issues
183
• Cannot insert a printhead
183
• The Front Panel recommends replacing or reseating a printhead
183
• A printhead has overheated
183
• A printhead has damaged the substrate
184
• Incorrect printhead cleaning roll errors
184
• How to check the Ink Delivery System
184
• How to check if the primer is working
192
Troubleshooting air leakage in the spindle
194
• How to know where the air leakage is coming from?
195
• What to do depending of the air leakage:
195
• If the leakage is coming from the air valve:
197
How to check the capping station
197
How to check the media path
199
How to check the Scan Axis movement of the Carriage
212
How to check the Printhead Cleaning Roller is functioning correctly
213
What to do before replacing a printhead
221
What to do if the Scan Beam movement is locked and it cannot be moved
225
What to do in case of a 'slow IPS PC' or 'IPS being disconnected’?
226
Cannot access from the RIP PC a shared directory on the IPS PC
227
Additional troubleshooting of wrinkles on the substrate while printing
227
Introduction to Image Quality
232
• About service prints and image quality
232
• The best image quality
232
Printhead Alignment
233
• Automatic printhead alignment
233
• Manual printhead alignment
233
• Troubleshooting printhead alignment
233
User prints and image quality calibrations
234
• Printhead alignment diagnostic print
234
• Color calibration diagnostic print
237
• Printhead health plot
238
Print a Service Print
239
Read a Service Print
240
• Substrate expansion plot
240
• Pen to Pen Alignment along the scan axis (scan axis encoder strip)
240
• Bidirectional alignment along the scan axis + PRS diagnostics
242
• Printhead nozzle health plot
245
Resolving Image Quality Problems
248
• Malfunctioning nozzles v.s. malfunctioning drop detector
248
• Further information on Image Quality Issues
248
3.4 How to view/extract and interpret the service plot
249
Viewing the service plot through the IPS
249
Extracting the service plot
249
Interpreting the Service plot
251
How to extract key files to be used in case you require support from HP
262
3.5 How to turn on the trace files of the IPS
264

Dimensioni:

7,28 MB
Pagine:

178
Language:

English

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