HP digital sender 9200c Manuale Di Servizio
4
Select Simple or Windows Negotiated (SPNEGO) from the LDAP Server Bind Method drop-
down list. Select Use MFP user's credentials.
down list. Select Use MFP user's credentials.
NOTE
If you are troubleshooting LDAP settings on the Addressing tab or in the
Configure MFP Addressing settings, the options that appear are slightly different. If you
use the Simple or Windows Negotiated bind method, you must specify a user name and
password.
use the Simple or Windows Negotiated bind method, you must specify a user name and
password.
5
Click Find Settings.
6
Click Test and type a user name and password to test the software's ability to retrieve an e-mail
address. If the test succeeds, your LDAP configuration is complete. If the test fails, consult with
the network administrator.
address. If the test succeeds, your LDAP configuration is complete. If the test fails, consult with
the network administrator.
Finding an SMTP server address
The SMTP Find Server function queries the DNS server for the Mail Exchanger (MX) record. If the
Find Servers process fails, try the following steps:
Find Servers process fails, try the following steps:
1
Verify that the HP DSS server has obtained valid DNS settings by typing
ipconfig / all
at a
computer command prompt.
2
If the ipconfig command returns valid DNS settings, ping the DNS server address to verify
communication with the server. For example, type
communication with the server. For example, type
ping 10.0.0.2
at a command prompt,
where 10.0.0.2 is the IP address of the DNS server.
If these two tests succeed, you should have a valid SMTP server. Use the Add button on the E-mail
tab to specify the host name or IP address of the SMTP server, and then use the Test button to test
the server.
tab to specify the host name or IP address of the SMTP server, and then use the Test button to test
the server.
If the test process fails, verify that you have specified the correct SMTP server address. If you have
specified the correct address, use a ping command to verify communication with the server. For
example, type
specified the correct address, use a ping command to verify communication with the server. For
example, type
ping 10.0.0.2
at a command prompt, where 10.0.0.2 is the IP address of the
SMTP server. If the ping command fails, contact the network or mail administrator to verify the
network and SMTP server functionality.
network and SMTP server functionality.
Verifying an SMTP address
Use this procedure to verify that the SMTP server address is valid.
1
On the computer, click Start, and then click Run, and then type
CMD
in the Open text box to
open a command prompt.
2
Type
Telnet [hostname or IP address of SMTP server] 25
, using the hostname or
IP address of the SMTP server you are using for digital sending.
3
Press
Enter
. You should see a message similar to the following:
220 samplemail.hp.com ESMTP Server <Microsoft Exchange Internet Mail
Service 5.5> ready
.
If you see this message, the SMTP server address is valid. If you do not see this message,
contact the network or mail administrator to verify that the server is functioning.
contact the network or mail administrator to verify that the server is functioning.
Solving e-mail problems
169