HP pavilion xh500 Manuale Di Servizio

Solving Problems with Your Computer 
Troubleshooting Techniques 

106 Reference 

Guide 

•  Turn off the computer, then make sure the battery contacts are clean and that the AC 

adapter cables are fully plugged in. 

•  Move the computer away from any nearby heat source. Unplug the AC adapter and 

allow the battery to cool down. An elevated battery temperature prevents charging.  

•  If another battery is available, try it. 
•  If another AC adapter is available, try it. 

If the Time Remaining percentage for the battery is not correct 

•  The Time Remaining value on the power (battery) icon is an estimate based on your 

current usage, not a precise value. 

If the computer doesn’t standby as expected 

•  If you have a connection to another computer, the computer doesn’t standby if the 

connection is actively in use. 

•  If the computer is performing an operation, it normally waits for the operation to 

finish. 

If the computer doesn’t automatically hibernate as expected 

•  Make sure hibernate support is enabled: from Control Panel, open Power Options, 

then click the Hibernate tab.  

Printing problems 

Hint 

You will usually be able to solve most printing problems by using the Print 
troubleshooter in Windows Help: click Start, Help and Support. 

If a serial or parallel printer doesn’t print 

•  Make sure the printer is on and has paper in it. 
•  Make sure you are using a proper cable or cable adapter, and that it is securely 

attached at both ends. 

•  Check for printer errors.