HP pavilion xh500 Manuale Di Servizio

 

Solving Problems with Your Computer 

 Troubleshooting 

Techniques 

  

Reference 

Guide 

107 

If the left edge of printed output is missing 

•  If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a 

compatible printer driver for a 300-dpi printer. For example, for a 600-dpi 
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain 
applications may not work properly with 600-dpi printers. 

Serial, parallel, and USB problems 

If a serial mouse doesn’t work 

•  Make certain you completely followed the manufacturer’s installation instructions to 

install the mouse properly.  

•  Make sure the port connection is secure. 
•  Press the blue standby button to suspend and resume. 
•  Restart the computer: click Start, Turn Off Computer, Restart. 
•  Check mouse settings in Control Panel: click Start, Control Panel, Printers and Other 

Hardware, Mouse. 

•  Check the port settings in Control Panel: open the hardware Device Manager, then 

double-click Ports (COM & LPT). 

If a serial modem doesn’t work properly 

•  See “Modem problems” on page 99. 
•  In Windows Help and Support use the Modem troubleshooter. 
•  Make sure the port connection is secure. 
•  In Control Panel, open Phone and Modem Options, and check the modem settings. 
•  Disable the internal modem: 

1.  Open the hardware Device Manager: click Start, Control Panel, Performance and 

Maintenance, System. 

2.  Double-click Modem to list the current modem devices. 

3.  Double-click the internal modem, then select the option to disable the modem.