Canon MP500 Manuale Di Servizio
*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM
information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0146) when
replacing the logic board ass'y.
replacing the logic board ass'y.
[See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]
2-3. Other Error Messages
- Purge unit (QM2-2925)
17 times
Motor driver error [6D00]
The AD conversion value indicating the motor
driver temperature is not proper.
driver temperature is not proper.
- Logic board ass'y (QM2-
3078)
*1
19 times
Ink tank position sensor
error [6502]
error [6502]
None of the ink tank position is detected.
- Platen unit (QM2-2923)
- Logic board ass'y (QM2-
3078)
*1
20 times
Other hardware error [6500]
The PCI bus error is detected by the ASIC.
- Logic board ass'y (QM2-
3078)
*1
22 times
Scanner error
The scanner unit cannot detect the home
position, or the scanner unit warming-up is not
done properly at power-on.
position, or the scanner unit warming-up is not
done properly at power-on.
On the LCD, "Scanner is not operating
correctly." is displayed.
correctly." is displayed.
- Scanner unit (QM2-2905)
Continuous
alternate
blinking
alternate
blinking
ROM error
The check sum value is incorrect in the ROM
check at hard-power-on.
check at hard-power-on.
- Logic board ass'y (QM2-
3078)
*1
Alarm
LED lit
LED lit
RAM error
The RAM error occurred in the RAM check at
hard-power-on.
hard-power-on.
- Logic board ass'y (QM2-
3078)
*1
Message on the LCD
Cause
Solution
Printing is unavailable. Data
received via wireless
communication is not photo data.
received via wireless
communication is not photo data.
The received image data was invalid in
infrared communication from a mobile
phone.
infrared communication from a mobile
phone.
The error message is displayed for a
while, then the LCD automatically
returns to the initial screen you see when
the COPY, SCAN, or MEMORY CARD
button is pressed.
while, then the LCD automatically
returns to the initial screen you see when
the COPY, SCAN, or MEMORY CARD
button is pressed.
The selected paper cannot be fed
from cassette. Change the paper
source.
from cassette. Change the paper
source.
The paper type being used is not
supported for paper feeding from the
cassette. (Business Card, Credit Card
size paper and Photo Stickers are not
supported.)
supported for paper feeding from the
cassette. (Business Card, Credit Card
size paper and Photo Stickers are not
supported.)
Change the paper source to the ASF.
Cannot specify the followings
together. Change one of the
settings.
together. Change one of the
settings.
Settings made conflict each other.
The error message is displayed for a
while, then the LCD automatically
returns to the display before the error
occurrence.
while, then the LCD automatically
returns to the display before the error
occurrence.
Device memory is full. Cannot
continue process. Reduce the
number of photos to print.
continue process. Reduce the
number of photos to print.
The memory is not sufficient to do the
print job.
print job.
Reduce the amount of data to be printed,
or print from a computer.
or print from a computer.
Failed to scan. Either document
cannot be scanned or is not placed
on the platen glass.
cannot be scanned or is not placed
on the platen glass.
The machine failed in scanning the
document for Fit-to-page copy.
document for Fit-to-page copy.
Press the Ok button to clear the error.
The LCD automatically returns to the
display before the error occurrence.
The LCD automatically returns to the
display before the error occurrence.
Press <>.
(<>: Color button icon)
The Black button was pressed, but it is
invalid.
invalid.
A temporary error. Press the Color
button to continue the operation.
button to continue the operation.
Press <>.
(<>: Black button icon)
The Color button was pressed, but it is
invalid.
invalid.
A temporary error. Press the Black
button to continue the operation.
button to continue the operation.
There are no photos in memory
card.
card.
Supported image files are not in the
memory card.
memory card.
The error message is displayed for a
while, then disappears.
while, then disappears.
The value exceeds the number of
copies you can print.
copies you can print.
During selecting images or specifying
the number of copies, the total print
quantity exceeds the prescribed value of
the number of copies, the total print
quantity exceeds the prescribed value of
After the error message is displayed for a
while, the last operation before the error
is cancelled, and the total print quantity
while, the last operation before the error
is cancelled, and the total print quantity
1-9
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