Canon MP500 Manuale Di Servizio
2-5. Troubleshooting by Symptom
rise of the print head
temperature
temperature
error code "5200" is displayed, indicating the
print head temperature rise error.
print head temperature rise error.
specified limit, an intermission is inserted
during printing.
during printing.
Restrictions on paper
The current paper cannot be set. Change the
size and type.
size and type.
Re-select the supported paper type and size.
Recommendation of
the print head
alignment (only on
arrival of the machine)
the print head
alignment (only on
arrival of the machine)
Head alignment required. Load paper and press
[OK].
[OK].
Yes No
- Select Yes, and press the OK button.
=> Automatic print head alignment is done.
- Select No, and press the OK button.
=> The procedures on arrival of the
machine are finished.
USB cable not
connected
connected
Connect USB cable and turn on the PC.
Connect the USB cable.
Cancellation of image
select information
select information
Reset the selected photo information?
Yes No
When one or more images are selected in
Multi-photo print or Layout print, and if a user
tries to display the menu or sub-menu, the
message is displayed.
Multi-photo print or Layout print, and if a user
tries to display the menu or sub-menu, the
message is displayed.
- Select Yes, and press the OK button.
=> The image selection is cancelled, and the
menu or sub-menu is displayed.
- Select No, and press the OK button.
=> The LCD returns to the display
immediately before the message was
displayed.
displayed.
Symptom
Solution
Faulty operation
The power does not turn on.
The power turns off immediately
after power-on.
after power-on.
- Confirm the connection of
- the power cord, and
- between the logic board and the power supply
unit.
- Replace the
- AC adapter, or
- logic board ass'y
*1
.
A strange noise occurs.
- Remove foreign material.
- Attach a removed part if any.
- Check the operation of the moving parts (such as
purge unit, carriage unit, and paper feeding
mechanism)
mechanism)
- Replace a faulty part, if any.
Nothing is displayed on the LCD.
- Confirm the connection between the operation
panel, the scanner unit, and the logic board.
- Replace the
- LCD, or
- logic board ass'y
*1
.
A portion of the LCD is not
displayed.
displayed.
- Perform the button and LCD test in the service
mode, and confirm that the LCD is displayed
without any segments missing.
without any segments missing.
- Confirm the connection between the operation
panel, the scanner unit, and the logic board.
- Replace the
1-11
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