Honeywell International Inc. AZWDGL Manuale Utente

 Installation and Operations Guide 

| 

Troubleshooting

 © Honeywell 

LTBT-TM-AZWIOG

Rev. 0001BETA

  

23

 

Troubleshooting devices not found by device scan

If a device does not appear in the results of a device scan:

Check LEDs for power, radio signal, and MS/TP activity.

Check RSSI LEDs for error flash sequences (see “Troubleshooting 
RSSI flash sequences” on page  22).

Check wiring, especially polarity of 24 VAC.

Pull up the coordinator in device template 99100017 and verify that the 
Device Type is 0.

If the device is a transceiver, swap it with the coordinator and scan 
again.

Pull up the problem device in device template 99100017 and check the 
parameters:

(Advanced Users) Pull up the device in template 99100014 and check 
these parameters:

Troubleshooting erroneous WTS temperature readings

If you encounter a faulty reading from a wireless temperature sensor (WTS), it 
may be caused by two WTS devices with the same ZigBee MAC address. Check 
that each WTS in the system has a unique ZigBee MAC address. Also check for 
WTS devices that are not part of the system but may be transmitting temperature 
readings (test devices, other systems, and so on). Remove the batteries from 
unused units to prevent conflicts.

Extended PAN ID Same as all other AZW-5000 devices

ZigBee Network 
Number

Same as all other AZW-5000 
devices, but unique across BAS

MS/TP Network 
Number

Different from all other AZW-5000 
devices and unique across BAS

Master Key

Same for all AZW-5000 devices

ZigBee Group ID

Same for all AZW-5000 devices