Honeywell International Inc. AZWDGL Manuale Utente

Installation and Operations Guide 

| 

AZW-5000

22

LTBT-TM-AZWIOG

Rev. 0001BETA

© Honeywell 

Troubleshooting weak reception

If you are having trouble getting a good signal:

Switch the orientation of the internal antenna by changing AV-31 
(0=vertical, 1=horizontal).

Move the device to reduce interference.

Add another AZW-5000 device to act as a repeater. Note that the use of 
repeaters reduces the overall bandwidth of the network.

Troubleshooting RSSI flash sequences

The RSSI LEDs show radio signal strength, but will flash if an error occurs.

One red

No communication or the device has 
not joined the ZigBee network

Ensure the device has the same Extended PAN 
ID and security key as the coordinator.

The device may not be in range of another 
AZW-5000. See “Troubleshooting weak 
reception”.

One yellow and two 
green

ZigBee MAC address does not match 
device type

For the coordinator, make sure the ZigBee 
MAC address is zero.

For transceivers and repeaters, make sure the 
ZigBee MAC address is not zero.

Two green

Multiple devices have identical ZigBee 
MAC addresses

1. Remove power from all devices showing 

this sequence.

2. Use Envision for BACtalk to configure 

unique ZigBee MAC addresses for each of 
the devices.

3. Wait one minute and then apply power.

One red and one green Coordinator - no other devices on the 

ZigBee network.

Transceiver or repeater - lost 
communication with the coordinator.

Note: This sequence will flash 
momentarily and then revert to a single 
red flashing LED.

The device may not be in range of another 
AZW-5000. See “Troubleshooting weak 
reception”.

Check the radio signal strength of the 
coordinator. See “Checking radio signal 
strength” on page  16.

One flashing red and 
two solid green

The device has joined the ZigBee 
network, but has not yet joined the 
BACnet network.

Be patient. It can take up to three minutes for a 
device to join the BACnet network.