Manuali utente per NEC 2000 IPS

Sommario

• Chapter 1 Introduction

  1
• Overview of NEC

  1
• Components

  3
• Communications

  4
• Social Contributions

  4
• Global Resources

  4
• NEC Unified Solutions, Inc.

  6
• Vertical Markets

  8
• Competitive Benefits and Advantages

  8
• UNIVERGE NEAX 2000 IPS

  11
• UNIVERGE NEAX IPS DM

  14
• UNIVERGE NEAX IPS DML

  15
• UNIVERGE NEAX IPS DMR

  15
• Stand Alone System Capacity

  17
• IP Remote Network Capacity

  23
• Chapter 2 System Architecture

  1
• Hardware Architecture

  1
• UNIVERGE NEAX 2000 IPS System Configuration

  4
• UNIVERGE NEAX IPS DM/IPS DML/IPS DMR System Configuration

  11
• Software Architecture

  15
• Chapter 3 System Highlights

  1
• Processors

  1
• Reliability and Availability

  4
• System Traffic

  8
• System Specifications

  16
• System Compliance

  23
• Chapter 4 Equipment List

  1
• Module/Installation Hardware

  1
• Circuit Cards

  3
• Chapter 5 Station Equipment

  1
• Terminal Line Up

  1
• Analog Terminals

  2
• Dterm Series i (IP) Terminals

  3
• Dterm Series i (TDM) Multi-line Digital Terminals

  5
• Dterm Series E (Multi-line Digital Terminals)

  8
• Dterm Cordless Terminals

  15
• INASET

  18
• Dterm PS III Wireless Handset

  20
• Dterm SP30 SoftPhone

  21
• Dterm Extenders

  26
• Chapter 6 Trunking

  1
• Type of Trunks

  1
• Trunk Card Specifications

  2
• System Trunking Capacity

  6
• Least Cost Routing (LCR)

  8
• Chapter 7 Attendant Answering Position

  1
• Attendant Console (SN716)

  1
• Business Attendant System (BAS)

  8
• Chapter 8 System Administration

  1
• System Administration

  1
• Customer Administration Terminal (CAT)

  1
• Maintenance Administration Terminal (MAT)

  2
• System Diagnostics

  5
• Self Diagnostic/System Messages

  5
• Remote Maintenance

  5
• MP Program Download

  6
• MA4000 Management System

  8
• Chapter 9 Feature Descriptions

  1
• Business/Hotel/Data Feature List

  1
• Business/Hotel/Data Feature Descriptions

  5
• CCIS Feature List

  34
• CCIS Features Descriptions

  35
• ISDN Feature List

  41
• ISDN Feature Descriptions

  42
• Q-SIG Feature List

  44
• Q-SIG Feature Descriptions

  44
• Wireless Feature List

  45
• Wireless Feature Descriptions

  47
• Chapter 10 System Input/Output (I/O) Interfaces

  1
• Station Message Detail Recording (SMDR)

  1
• Message Center Interface (MCI)

  6
• Property Management System (PMS)

  8
• Chapter 11 Open Application Interface

  1
• System Outline

  1
• OpenWorX: Attendant Statistics

  1
• OpenWorX: Business Attendant System (BAS)

  1
• OpenWorX: Business Receptionist (BR)

  6
• OpenWorX: Communications Portal

  7
• OpenWorX: Dialer

  9
• OpenWorX: Location Status Information (LSI)

  10
• OpenWorX: Message Reader (MR)

  10
• OpenWorX: Short Text Messaging

  11
• OpenWorX: Incoming Call Assistant (ICA)

  12
• OpenWorX: Group Call Forward Control (GCFC)

  13
• OpenWorX: Personal Call Assistant (PCA)

  14
• OpenWorX: Name Display

  16
• OpenWorX: Multiple CCIS Node Configuration

  17
• OAI Application Software Development

  17
• System Specifications

  17
• Chapter 12 Automatic Call Distribution (ACD) with MIS

  1
• Automatic Call Distribution (ACD)

  1
• Basic ACD

  1
• Basic ACD Features

  2
• CallCenterWorX ACD 3.0 for Business

  3
• CallCenterWorX MIS

  6
• Q-Master 3.1

  10
• QueWorX4.0

  15
• Professional Services for QueWorX

  18
• Chapter 13 Voice over IP (VoIP)

  1
• VoIP Solutions

  1
• Extended Enterprise IP Solution

  1
• IP Station

  3
• CCIS Networking via IP

  14
• H.323 Connection

  18
• FAX and Modem over IP

  21
• Remote PIM over IP

  25
• Planning and Installation

  30
• System Conditions/Limitations (Peer-to-Peer IP)

  36
• Chapter 14 Common Channel Inter-Office Signaling (CCIS)

  1
• CCIS and ISDN

  3
• Digital and Analog CCIS

  4
• IP CCIS

  5
• Centralized Billing

  8
• Centralized E911 – CCIS

  10
• Call Set Up Times

  11
• Look Ahead Routing

  11
• Shared Trunk Facilities and Alternate Routing

  12
• Centralized System Maintenance and Administration

  13
• Centralized Call Accounting/Billing Systems

  14
• Centralized Voice Processing / Messaging

  15
• Centralized Attendant Consoles

  15
• Uniform Numbering Plans

  16
• CCIS Feature Chart

  16
• System Capacity

  18
• Required Equipment

  19
• IP Specifications

  20
• Chapter 15 Integrated Services Data Network (ISDN)

  1
• ISDN Primary Rate Interface

  1
• PRI Services & Features

  1
• Event Based CCIS

  7
• Business Feature List

  8
• ISDN Network Requirements for Layer One (1)

  9
• Supported Network Services (Trunk provisioned only)

  9
• ISDN PRI Specifications

  10
• ISDN Basic Rate Interface (BRI)

  17
• ISDN Basic Rate Interface (BRI)

  18
• Documentation

  21
• Chapter 16 Wireless System

  1
• UNIVERGE NEAX 2000 IPS Wireless Communication System (WCS)

  1
• Wireless Roaming

  3
• Wireless – Short Text Message Notification (OAI)

  7
• System Description

  12
• Wireless Specifications

  15
• Wireless LAN

  18
• Chapter 17 Hotel/Motel System

  1
• Features

  4
• Hotel System Capacity

  13
• System Specifications

  13
• Station Equipment

  14
• Chapter 18 Call Accounting

  1
• AIMWorX™

  1
• Configurations

  4
• The AIMWorX Manager

  5
• Integrating AIMWorX modules

  5
• Additional Reference Material

  8
• Chapter 19 Voice Messaging Systems

  1
• Voice Mail Integration

  1
• Message Center Interface (MCI)

  3
• NEAXMail AD-120

  5
• NEAXMail AD-64

  10
• NEAXMail IM-16 LX

  24
• Chapter 20 System Documentation

  1
• UNIVERGE NEAX 2000 IPS Documentation List

  1